Lilisity

Nursing home

Crystal Care of Coal Grove

813 1/2 Marion Pike, Coal Grove, OH 45638 · Map
For profit - Corporation · Part of Hillstone Healthcare (14 facilities) · 57 certified beds

Medicare and Medicaid certified
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Crystal Care of Coal Grove is a Medicare-certified nursing home in Coal Grove, Ohio. CMS rates it 3 out of 5 stars overall (1/5 for staffing, 3/5 for health inspections). Nurse staffing is 3.11 hours per resident per day, below the Ohio average of 3.72. Its most recent inspection on Sep 11, 2025 cited 5 deficiencies.

3 out of 5Overall CMS rating
3 out of 5Health inspections
1 out of 5Staffing
57 bedsCertified beds
  • 1 fine totaling $159,708In CMS records: 2 total penalties, 1 Medicare payment denial.

CMS quality ratings

Ratings from the Centers for Medicare & Medicaid Services (CMS), updated monthly. 5 stars is the highest quality.

Overall rating3/5
Health inspections3/5
Staffing1/5
Quality measures5/5
Long-stay quality5/5
Short-stay qualityNo data

How Crystal Care of Coal Grove compares

This facility vs. the Ohio and national averages, from CMS data. For staffing, higher is generally better; for turnover and deficiencies, lower is better.

MetricThis facilityOhio avgNational avgCompared with the state
Total nurse staffing (hrs/resident/day)3.113.723.89below avg
RN staffing (hrs/resident/day)0.470.630.68below avg
Aide staffing (hrs/resident/day)1.922.142.34below avg
Nursing staff turnover46.8%49.8%46.4%below avg
Deficiencies cited, last inspection5.010.29.5below avg

Staffing

Hours per resident per day as reported to CMS. Higher numbers indicate more direct care time.

3.11Total nurse hrs/resident/day
0.47RN hrs/resident/day
0.73LPN hrs/resident/day
1.92Aide hrs/resident/day
2.86Weekend nurse hrs/resident/day

Staff turnover

Lower turnover typically indicates better working conditions and continuity of care. National average for nursing staff is 46.4%.

Total nursing staff46.8%
Registered nurses50.0%
Administrator changes0 in last year

Recent health inspection

CMS inspects nursing facilities regularly. Deficiencies are categorized by severity.

Sep 11, 2025Most recent inspection
5Deficiencies found
20Health inspection score
1Fines
  • Every deficiency from the September 11, 2025 inspection was corrected by October 8, 2025

Penalties in CMS records: 1 fine totaling $159,708, 2 total penalties, 1 Medicare payment denial.

What inspectors found at Crystal Care of Coal Grove

Specific deficiencies cited in recent CMS health inspections, most recent first. Severity follows the CMS scope/severity scale. Source: CMS Care Compare.

  • Potential for harm

    Ensure each resident’s drug regimen must be free from unnecessary drugs.

    Pharmacy Service Deficiencies · Sep 11, 2025 · Full report (PDF)
  • Potential for harm

    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

    Pharmacy Service Deficiencies · Sep 11, 2025 · Full report (PDF)
  • Potential for harm

    Provide care or services that was trauma informed and/or culturally competent.

    Quality of Life and Care Deficiencies · Sep 11, 2025 · Full report (PDF)
  • Potential for harm

    Provide safe, appropriate pain management for a resident who requires such services.

    Quality of Life and Care Deficiencies · Sep 11, 2025 · Full report (PDF)
  • Potential for harm

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Resident Assessment and Care Planning Deficiencies · Sep 11, 2025 · Full report (PDF)
Show all 12 deficiencies
  • Potential for harm

    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

    Nursing and Physician Services Deficiencies · Mar 26, 2024 · Full report (PDF)
  • Potential for harm

    Provide care and assistance to perform activities of daily living for any resident who is unable.

    Quality of Life and Care Deficiencies · Mar 26, 2024 · Full report (PDF)
  • Immediate jeopardy

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Quality of Life and Care Deficiencies · Mar 4, 2024 · Full report (PDF)
  • Potential for harm

    Develop and implement policies and procedures for flu and pneumonia vaccinations.

    Infection Control Deficiencies · Oct 19, 2023
  • Potential for harm

    Implement a program that monitors antibiotic use.

    Infection Control Deficiencies · Oct 19, 2023
  • Potential for harm

    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

    Pharmacy Service Deficiencies · Oct 19, 2023
  • Potential for harm

    Ensure each resident’s drug regimen must be free from unnecessary drugs.

    Pharmacy Service Deficiencies · Oct 19, 2023

Read the full inspection reports on Medicare.gov Each inspection there has a “Read the full report” link with the inspectors’ written findings.

About this facility

Address
813 1/2 Marion Pike
Coal Grove, OH 45638
CMS certification #
366202
Ownership
For profit - Corporation
Certified beds
57
Avg residents/day
52.0
Provider type
Medicare and Medicaid
First certified
2000-08-10
Chain
Hillstone Healthcare (14 facilities)
Setting
Urban

Part of Hillstone Healthcare

Hillstone Healthcare operates 14 nursing facilities across the United States. View all Hillstone Healthcare facilities →

Not SLA enrolled. This facility hasn’t enrolled in resident survey verification. Learn about enrollment →

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Location and nearby

Explore the area around Crystal Care of Coal Grove using Google Maps.

Other public records

  • Website says A memory care unit, respite stays
Full public records, with dates and sources

Care and services

From the community’s website

What Crystal Care of Coal Grove says about itself, quoted from its own site. We have not checked these claims against licensing records. Ask about each one on a tour.

  • Has a separate memory care unit, wing or neighborhood. Secured Dementia Unit (page, checked Oct 12, 2026)
  • Offers respite or short-term stays. Respite Stays (page, checked Oct 12, 2026)

Location and nearby care

Nearest hospital with an emergency room
King'S Daughters' Medical Center, Ashland. 4.0 miles away, straight line. CMS overall hospital rating: 3 of 5 stars.
Nearest Medicare nursing home
Harbor Healthcare of Ironton, Ironton. 0.9 miles away, straight line.
Nearest home health agency office
Community Home Health Care Inc, Ironton. 0.6 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
Nearest pharmacy
CVS Pharmacy. 1.1 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
Area
USDA classes ZIP code 45638 as metropolitan (metropolitan core).
Dialysis within 15 miles
Fmc - Ironton, Ironton, 1.4 miles away, straight line (CMS rating 3 of 5 stars)
Fmc - Ashland, Ashland, 3.1 miles away, straight line (CMS rating 2 of 5 stars)
Fmc - Central Ashland, Ashland, 3.3 miles away, straight line (CMS rating 2 of 5 stars)
Hospice
8 Medicare hospices tell CMS they serve ZIP code 45638.
Community Hospice Of Southern Ohio, office in Ironton, 0.6 miles away, straight line (CMS family survey rating 5 of 5 stars)
Community Hospice, office in Ashland, 3.4 miles away, straight line (CMS family survey rating 5 of 5 stars)
Hospice Of Huntington In Ohio, office in South Point, 7.4 miles away, straight line (CMS family survey rating 4 of 5 stars)
Nearest geriatric medicine practice
University Physicians And Surgeons, Inc, Huntington. 14.9 miles away, straight line. 2 geriatric medicine doctors listed there.

Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.

Emergency and natural hazard risk

Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.

Flood zone
Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
FEMA National Risk Index
Overall: relatively moderate. By hazard: hurricane very low, inland flooding relatively high, tornado relatively low, heat wave relatively high, earthquake very low. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)

A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.

What we checked

Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.

SourceData as ofWhat we found
U.S. Department of Labor wage and hour casesOct 15, 2026Nothing on record
OSHA workplace safety inspections since 2016Oct 15, 2026Nothing on record
FEMA flood mapSee above
USDA wildfire riskApr 15, 2026Not shown: no FEMA wildfire rating of moderate or higher here
FEMA National Risk IndexSee above
CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmaciesSee above
HUD Multifamily Properties - AssistedJul 6, 2026Nothing on record
State Veterans Homes (NASVH directory)Sep 20, 2026Nothing on record
CMS Hospice - General InformationAug 19, 2026Nothing on record
CMS Home Health Care AgenciesMay 27, 2026Nothing on record
The community’s own websiteSee above

Looking for assisted living or memory care instead?

Frequently asked questions

Is Crystal Care of Coal Grove a good nursing home?

CMS gives Crystal Care of Coal Grove an overall rating of 3 out of 5 stars, including 1/5 for staffing and 3/5 for health inspections. These ratings come from the Centers for Medicare & Medicaid Services and are updated monthly.

How is Crystal Care of Coal Grove staffed?

Crystal Care of Coal Grove reports 3.11 total nurse hours per resident per day, compared with the Ohio average of 3.72.

Has Crystal Care of Coal Grove had inspection problems?

Its most recent CMS inspection cited 5 deficiencies.

How many beds does Crystal Care of Coal Grove have?

Crystal Care of Coal Grove is certified for 57 beds.