Nursing home
Willow Point Rehabilitation and Nursing Center
3700 Old Vestal Road, Vestal, NY 13850 · Map
Government - County · 300 certified beds
Willow Point Rehabilitation and Nursing Center is a Medicare-certified nursing home in Vestal, New York. CMS rates it 1 out of 5 stars overall (3/5 for staffing, 1/5 for health inspections). Nurse staffing is 4.27 hours per resident per day, above the New York average of 3.65. Its most recent inspection on Jun 13, 2025 cited 6 deficiencies.
- 1 fine totaling $166,364In CMS records: 1 total penalty.
CMS quality ratings
Ratings from the Centers for Medicare & Medicaid Services (CMS), updated monthly. 5 stars is the highest quality.
How Willow Point Rehabilitation and Nursing Center compares
This facility vs. the New York and national averages, from CMS data. For staffing, higher is generally better; for turnover and deficiencies, lower is better.
| Metric | This facility | New York avg | National avg | Compared with the state |
|---|---|---|---|---|
| Total nurse staffing (hrs/resident/day) | 4.27 | 3.65 | 3.89 | above avg |
| RN staffing (hrs/resident/day) | 0.44 | 0.70 | 0.68 | below avg |
| Aide staffing (hrs/resident/day) | 2.51 | 2.18 | 2.34 | above avg |
| Nursing staff turnover | 56.5% | 40.5% | 46.4% | above avg |
| Deficiencies cited, last inspection | 6.0 | 7.6 | 9.5 | below avg |
Staffing
Hours per resident per day as reported to CMS. Higher numbers indicate more direct care time.
Staff turnover
Lower turnover typically indicates better working conditions and continuity of care. National average for nursing staff is 46.4%.
Recent health inspection
CMS inspects nursing facilities regularly. Deficiencies are categorized by severity.
- Every deficiency from the June 13, 2025 inspection was corrected by August 8, 2025
Penalties in CMS records: 1 fine totaling $166,364, 1 total penalty.
What inspectors found at Willow Point Rehabilitation and Nursing Center
Specific deficiencies cited in recent CMS health inspections, most recent first. Severity follows the CMS scope/severity scale. Source: CMS Care Compare.
- Potential for harm
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · Jun 13, 2025 · Full report (PDF) - Potential for harm
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Jun 13, 2025 · Full report (PDF) - Potential for harm
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Nutrition and Dietary Deficiencies · Jun 13, 2025 · Full report (PDF) - Potential for harm
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies · Jun 13, 2025 · Full report (PDF) - Potential for harm
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies · Jun 13, 2025 · Full report (PDF)
Show all 12 deficiencies
- Potential for harm
Keep residents' personal and medical records private and confidential.
Resident Rights Deficiencies · Jun 13, 2025 · Full report (PDF) - Potential for harm
Respond appropriately to all alleged violations.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Apr 30, 2024 · Full report (PDF) - Potential for harm
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Apr 30, 2024 · Full report (PDF) - Potential for harm
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Resident Rights Deficiencies · Apr 30, 2024 · Full report (PDF) - Immediate jeopardy
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Infection Control Deficiencies · Mar 29, 2024 · Full report (PDF) - Actual harm
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · Mar 29, 2024 · Full report (PDF) - Potential for harm
Establish a governing body that is legally responsible for establishing and implementing policies for managing and operating the facility and appoints a properly licensed administrator responsible for managing the facility.
Administration Deficiencies · Mar 29, 2024 · Full report (PDF)
Read the full inspection reports on Medicare.gov Each inspection there has a “Read the full report” link with the inspectors’ written findings.
About this facility
- Address
- 3700 Old Vestal Road
Vestal, NY 13850 - CMS certification #
- 335291
- Ownership
- Government - County
- Certified beds
- 300
- Avg residents/day
- 249.7
- Provider type
- Medicare and Medicaid
- First certified
- 1969-07-01
- Setting
- Urban
Not SLA enrolled. This facility hasn’t enrolled in resident survey verification. Learn about enrollment →
Location and nearby
Explore the area around Willow Point Rehabilitation and Nursing Center using Google Maps.
Other public records
Full public records, with dates and sources
Location and nearby care
- Nearest hospital with an emergency room
- Our Lady Of Lourdes Memorial Hospital, Inc, Binghamton. 1.9 miles away, straight line. CMS overall hospital rating: 3 of 5 stars.
- Nearest Medicare nursing home
- Susquehanna Nursing & Rehabilitation Center, L L C, Johnson City. 0.7 miles away, straight line.
- Nearest home health agency office
- Lourdes At Home Chha, Vestal. 0.2 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- Walgreens. 0.6 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 13850 as metropolitan (metropolitan core).
- Dialysis within 15 miles
- Fmc Vestal Healthcare, LLC, Vestal, 1.2 miles away, straight line (CMS rating 3 of 5 stars)
Bridgewater Center For Dialysis, Binghamton, 2.8 miles away, straight line (CMS rating 2 of 5 stars)
Fmc Uhs Dialysis - Pennsylvania Avenue, Binghamton, 3.0 miles away, straight line (CMS rating 2 of 5 stars) - Hospice
- 1 Medicare hospice tells CMS it serves ZIP code 13850.
Hospice At Lourdes, The, office in Vestal, 0.2 miles away, straight line (CMS family survey rating 5 of 5 stars) - Nearest geriatric medicine practice
- United Health Services Hospitals, Inc., Johnson City. 1.3 miles away, straight line. 1 geriatric medicine doctor listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard risk
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Flood zone
- FEMA has a flood map for this community (effective March 2, 1998), but it is not in FEMA's digital flood map data, so the zone at this address could not be read. FEMA's Map Service Center has the map. (FEMA flood map)
- FEMA National Risk Index
- Overall: relatively moderate. By hazard: hurricane relatively low, inland flooding relatively high, wildfire very low, tornado relatively moderate, heat wave relatively low, earthquake very low. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
What we checked
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | Nothing on record |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | Nothing on record |
| New York State Department of Health kitchen inspections | Oct 15, 2026 | No kitchen matched |
| Hurricane evacuation zone maps | Not in a mapped zone | |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | Not shown: FEMA rates wildfire risk here very low |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
| The community’s own website | No plain statements of services found |
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Frequently asked questions
Is Willow Point Rehabilitation and Nursing Center a good nursing home?
CMS gives Willow Point Rehabilitation and Nursing Center an overall rating of 1 out of 5 stars, including 3/5 for staffing and 1/5 for health inspections. These ratings come from the Centers for Medicare & Medicaid Services and are updated monthly.
How is Willow Point Rehabilitation and Nursing Center staffed?
Willow Point Rehabilitation and Nursing Center reports 4.27 total nurse hours per resident per day, compared with the New York average of 3.65.
Has Willow Point Rehabilitation and Nursing Center had inspection problems?
Its most recent CMS inspection cited 6 deficiencies.
How many beds does Willow Point Rehabilitation and Nursing Center have?
Willow Point Rehabilitation and Nursing Center is certified for 300 beds.