Nursing home · Top rated by CMS
Western New York State Veterans Home
220 Richmond Avenue, Batavia, NY 14020 · Map
Government - State · Part of State Of New York Comptroller'S Office (6 facilities) · 126 certified beds
Western New York State Veterans Home is a Medicare-certified nursing home in Batavia, New York. CMS rates it 5 out of 5 stars overall (3/5 for staffing, 5/5 for health inspections). Nurse staffing is 3.48 hours per resident per day, below the New York average of 3.65. Its most recent inspection on Nov 17, 2023 cited 1 deficiencies.
CMS quality ratings
Ratings from the Centers for Medicare & Medicaid Services (CMS), updated monthly. 5 stars is the highest quality.
How Western New York State Veterans Home compares
This facility vs. the New York and national averages, from CMS data. For staffing, higher is generally better; for turnover and deficiencies, lower is better.
| Metric | This facility | New York avg | National avg | Compared with the state |
|---|---|---|---|---|
| Total nurse staffing (hrs/resident/day) | 3.48 | 3.65 | 3.89 | below avg |
| RN staffing (hrs/resident/day) | 0.59 | 0.70 | 0.68 | below avg |
| Aide staffing (hrs/resident/day) | 2.13 | 2.18 | 2.34 | below avg |
| Nursing staff turnover | 44.3% | 40.5% | 46.4% | above avg |
| Deficiencies cited, last inspection | 1.0 | 7.6 | 9.5 | below avg |
Staffing
Hours per resident per day as reported to CMS. Higher numbers indicate more direct care time.
Staff turnover
Lower turnover typically indicates better working conditions and continuity of care. National average for nursing staff is 46.4%.
Recent health inspection
CMS inspects nursing facilities regularly. Deficiencies are categorized by severity.
- Every deficiency from the November 17, 2023 inspection was corrected by January 18, 2024
What inspectors found at Western New York State Veterans Home
Specific deficiencies cited in recent CMS health inspections, most recent first. Severity follows the CMS scope/severity scale. Source: CMS Care Compare.
- Potential for harm
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · Nov 17, 2023 · Full report (PDF) - Minimal
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies · Sep 13, 2023
Read the full inspection reports on Medicare.gov Each inspection there has a “Read the full report” link with the inspectors’ written findings.
About this facility
- Address
- 220 Richmond Avenue
Batavia, NY 14020 - CMS certification #
- 335788
- Ownership
- Government - State
- Certified beds
- 126
- Avg residents/day
- 124.9
- Provider type
- Medicare and Medicaid
- First certified
- 1995-08-30
- Chain
- State Of New York Comptroller'S Office (6 facilities)
- Setting
- Rural
Part of State Of New York Comptroller'S Office
State Of New York Comptroller'S Office operates 6 nursing facilities across the United States. View all State Of New York Comptroller'S Office facilities →
Not SLA enrolled. This facility hasn’t enrolled in resident survey verification. Learn about enrollment →
Location and nearby
Explore the area around Western New York State Veterans Home using Google Maps.
Other public records
- Programs State Veterans Home
Full public records, with dates and sources
Paying with Medicaid and other programs
Federal and state programs
- State Veterans Home. Listed as a State Veterans Home (NEW YORK STATE VETERANS HOME – BATAVIA) in the national directory that VA links to. State Veterans Homes are state-owned; VA surveys them each year and pays part of the cost of care for eligible veterans. (State Veterans Homes (NASVH directory), as of Aug 14, 2024)
Location and nearby care
- Nearest hospital with an emergency room
- United Memorial Medical Center, Batavia. 1.1 miles away, straight line. CMS overall hospital rating: 2 of 5 stars.
- Nearest Medicare nursing home
- The Grand Rehabilitation and Nursing at Batavia, Batavia. 0.8 miles away, straight line.
- Nearest home health agency office
- Amedisys Home Health Care (Amherst), Williamsville. 27.3 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- Rite Aid. 10.3 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 14020 as micropolitan (micropolitan core).
- Dialysis within 15 miles
- Fresenius Kidney Care - Batavia, Batavia, 0.6 miles away, straight line (CMS rating 1 of 5 stars)
Lake Plains Dialysis At Batavia, Batavia, 1.9 miles away, straight line (CMS rating 1 of 5 stars) - Hospice
- 1 Medicare hospice tells CMS it serves ZIP code 14020.
- Nearest geriatric medicine practice
- Highland Hospital Of Rochester, Avon. 24.3 miles away, straight line. 2 geriatric medicine doctors listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard risk
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Flood zone
- FEMA has a flood map for this community (takes effect February 19, 2027), but it is not in FEMA's digital flood map data, so the zone at this address could not be read. FEMA's Map Service Center has the map. (FEMA flood map)
- FEMA National Risk Index
- Overall: relatively low. By hazard: hurricane very low, inland flooding relatively moderate, wildfire very low, tornado relatively low, heat wave very low, earthquake very low. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
What we checked
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | Nothing on record |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | Nothing on record |
| New York State Department of Health kitchen inspections | Oct 15, 2026 | No kitchen matched |
| Hurricane evacuation zone maps | Not in a mapped zone | |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | Not shown: FEMA rates wildfire risk here very low |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | See above |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
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Frequently asked questions
Is Western New York State Veterans Home a good nursing home?
CMS gives Western New York State Veterans Home an overall rating of 5 out of 5 stars, including 3/5 for staffing and 5/5 for health inspections. These ratings come from the Centers for Medicare & Medicaid Services and are updated monthly.
How is Western New York State Veterans Home staffed?
Western New York State Veterans Home reports 3.48 total nurse hours per resident per day, compared with the New York average of 3.65.
Has Western New York State Veterans Home had inspection problems?
Its most recent CMS inspection cited 1 deficiencies.
How many beds does Western New York State Veterans Home have?
Western New York State Veterans Home is certified for 126 beds.