Nursing home
The Willows at Ramapo Rehab and Nursing Center
30 Cragmere Road, Suffern, NY 10901 · Map
For profit - Corporation · Part of Carerite Centers (34 facilities) · 203 certified beds
The Willows at Ramapo Rehab and Nursing Center is a Medicare-certified nursing home in Suffern, New York. CMS rates it 3 out of 5 stars overall (2/5 for staffing, 2/5 for health inspections). Nurse staffing is 3.22 hours per resident per day, below the New York average of 3.65. Its most recent inspection on Nov 17, 2023 cited 10 deficiencies.
CMS quality ratings
Ratings from the Centers for Medicare & Medicaid Services (CMS), updated monthly. 5 stars is the highest quality.
How The Willows at Ramapo Rehab and Nursing Center compares
This facility vs. the New York and national averages, from CMS data. For staffing, higher is generally better; for turnover and deficiencies, lower is better.
| Metric | This facility | New York avg | National avg | Compared with the state |
|---|---|---|---|---|
| Total nurse staffing (hrs/resident/day) | 3.22 | 3.65 | 3.89 | below avg |
| RN staffing (hrs/resident/day) | 0.39 | 0.70 | 0.68 | below avg |
| Aide staffing (hrs/resident/day) | 1.94 | 2.18 | 2.34 | below avg |
| Nursing staff turnover | 25.0% | 40.5% | 46.4% | below avg |
| Deficiencies cited, last inspection | 10.0 | 7.6 | 9.5 | above avg |
Staffing
Hours per resident per day as reported to CMS. Higher numbers indicate more direct care time.
Staff turnover
Lower turnover typically indicates better working conditions and continuity of care. National average for nursing staff is 46.4%.
Recent health inspection
CMS inspects nursing facilities regularly. Deficiencies are categorized by severity.
What inspectors found at The Willows at Ramapo Rehab and Nursing Center
Specific deficiencies cited in recent CMS health inspections, most recent first. Severity follows the CMS scope/severity scale. Source: CMS Care Compare.
- Actual harm
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies · Oct 24, 2025 · Full report (PDF) - Potential for harm
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Resident Assessment and Care Planning Deficiencies · Oct 24, 2025 · Full report (PDF) - Potential for harm
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Jul 24, 2025 · Full report (PDF) - Potential for harm
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Resident Assessment and Care Planning Deficiencies · Mar 4, 2025 · Full report (PDF) - Potential for harm
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · Nov 17, 2023 · Full report (PDF)
Show all 12 deficiencies
- Potential for harm
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies · Nov 17, 2023 · Full report (PDF) - Potential for harm
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies · Nov 17, 2023 · Full report (PDF) - Potential for harm
Respond appropriately to all alleged violations.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Nov 17, 2023 · Full report (PDF) - Potential for harm
Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care Deficiencies · Nov 17, 2023 · Full report (PDF) - Potential for harm
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Quality of Life and Care Deficiencies · Nov 17, 2023 · Full report (PDF) - Potential for harm
Provide activities to meet all resident's needs.
Quality of Life and Care Deficiencies · Nov 17, 2023 · Full report (PDF) - Potential for harm
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Apr 18, 2019
Read the full inspection reports on Medicare.gov Each inspection there has a “Read the full report” link with the inspectors’ written findings.
About this facility
- Address
- 30 Cragmere Road
Suffern, NY 10901 - CMS certification #
- 335148
- Ownership
- For profit - Corporation
- Certified beds
- 203
- Avg residents/day
- 189.3
- Provider type
- Medicare and Medicaid
- First certified
- 1967-01-01
- Chain
- Carerite Centers (34 facilities)
- Setting
- Urban
Part of Carerite Centers
Carerite Centers operates 34 nursing facilities across the United States. View all Carerite Centers facilities →
Not SLA enrolled. This facility hasn’t enrolled in resident survey verification. Learn about enrollment →
Location and nearby
Explore the area around The Willows at Ramapo Rehab and Nursing Center using Google Maps.
Other public records
- Staff pay 2 federal wage cases with violations found, since 2004
Full public records, with dates and sources
Care and services
From the community’s website
What The Willows at Ramapo Rehab and Nursing Center says about itself, quoted from its own site. We have not checked these claims against licensing records. Ask about each one on a tour.
- Apartment types named: semi-private room.
Our bright and airy private and semi-private accommodations are beautifully appointed and well-furnished.
(page, checked Oct 15, 2026)
Staff pay and workplace safety
Federal records about how the employer here treats its staff.
Federal wage and hour cases
The Department of Labor checks that staff are paid minimum wage and overtime as the law requires.
- Findings for Mar 1, 2007 to Feb 28, 2009. Violations found: Minimum wage. Back wages: $6,628 owed to 28 employees. Civil money penalties assessed: $6,160. DOL marked the employer as a repeat violator. Employer as DOL recorded it: Ramapo Manor (Ramapo Manor Center for Rehabilitation & Nurs). Case 1540663.
- Findings for Mar 27, 2004 to Mar 25, 2006. Violations found: Overtime. Back wages: $118,940 owed to 111 employees. Civil money penalties assessed: $24,420. DOL marked the employer as a repeat violator. Employer as DOL recorded it: Ramapo Manor Nursing Center (Ramapo Manor Center for Rehabiliation & Nursi). Case 1436370.
Source: U.S. Department of Labor, Wage and Hour Division enforcement data, loaded Oct 15, 2026. Concluded cases only. The dates are the period in which DOL found violations, not when the case opened or closed. Back wages are what the employer agreed to pay; penalties are what DOL assessed. DOL does not publish a page for each case, so search the dataset by case number.
Location and nearby care
- Nearest hospital with an emergency room
- Good Samaritan Hospital Of Suffern, Suffern. 0.8 miles away, straight line. CMS overall hospital rating: 3 of 5 stars.
- Nearest Medicare nursing home
- Northern Metropolitan Res Health Care Facility INC, Monsey. 3.2 miles away, straight line.
- Nearest home health agency office
- Montefiore Nyack Hospital Home Health Agency, New City. 8.2 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- Greenbaum's Pharmacy. 3.0 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 10901 as metropolitan (metropolitan core).
- Dialysis within 15 miles
- Fresenius Kidney Care Montebello, Montebello, 0.7 miles away, straight line (has a shift starting after 5 pm; CMS rating 4 of 5 stars)
Bcrd Airmont Center For Renal Dialysis, Suffern, 0.7 miles away, straight line (CMS rating 3 of 5 stars)
Friedwald Center For Dialysis, New City, 5.9 miles away, straight line (CMS rating 3 of 5 stars) - Hospice
- 9 Medicare hospices tell CMS they serve ZIP code 10901.
United Hospice, office in New City, 7.6 miles away, straight line (CMS family survey rating 4 of 5 stars)
Valley Hospice, office in Paramus, 12.2 miles away, straight line (CMS family survey rating 4 of 5 stars)
Amedisys Hospice, office in Hackensack, 16.1 miles away, straight line (CMS family survey rating 3 of 5 stars) - Nearest geriatric medicine practice
- Geriatrics And Longevity Treatment Specialist, PC, Ramsey. 3.2 miles away, straight line. 1 geriatric medicine doctor listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard risk
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Flood zone
- Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
- FEMA National Risk Index
- Overall: relatively low. By hazard: hurricane relatively low, inland flooding relatively moderate, wildfire very low, tornado relatively low, heat wave relatively moderate, earthquake relatively low. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
What we checked
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | See above |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | Nothing on record |
| New York State Department of Health kitchen inspections | Oct 15, 2026 | No kitchen matched |
| Hurricane evacuation zone maps | Not in a mapped zone | |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | Not shown: FEMA rates wildfire risk here very low |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
| The community’s own website | See above |
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Frequently asked questions
Is The Willows at Ramapo Rehab and Nursing Center a good nursing home?
CMS gives The Willows at Ramapo Rehab and Nursing Center an overall rating of 3 out of 5 stars, including 2/5 for staffing and 2/5 for health inspections. These ratings come from the Centers for Medicare & Medicaid Services and are updated monthly.
How is The Willows at Ramapo Rehab and Nursing Center staffed?
The Willows at Ramapo Rehab and Nursing Center reports 3.22 total nurse hours per resident per day, compared with the New York average of 3.65.
Has The Willows at Ramapo Rehab and Nursing Center had inspection problems?
Its most recent CMS inspection cited 10 deficiencies.
How many beds does The Willows at Ramapo Rehab and Nursing Center have?
The Willows at Ramapo Rehab and Nursing Center is certified for 203 beds.