Nursing home · Top rated by CMS
The Plaza Rehab and Nursing Center
100 West Kingsbridge Road, Bronx, NY 10468 · Map
For profit - Partnership · Part of Citadel Care Centers (5 facilities) · 816 certified beds
The Plaza Rehab and Nursing Center is a Medicare-certified nursing home in Bronx, New York. CMS rates it 5 out of 5 stars overall (2/5 for staffing, 4/5 for health inspections). Nurse staffing is 2.85 hours per resident per day, below the New York average of 3.65. Its most recent inspection on May 6, 2025 cited 7 deficiencies.
CMS quality ratings
Ratings from the Centers for Medicare & Medicaid Services (CMS), updated monthly. 5 stars is the highest quality.
How The Plaza Rehab and Nursing Center compares
This facility vs. the New York and national averages, from CMS data. For staffing, higher is generally better; for turnover and deficiencies, lower is better.
| Metric | This facility | New York avg | National avg | Compared with the state |
|---|---|---|---|---|
| Total nurse staffing (hrs/resident/day) | 2.85 | 3.65 | 3.89 | below avg |
| RN staffing (hrs/resident/day) | 0.61 | 0.70 | 0.68 | below avg |
| Aide staffing (hrs/resident/day) | 1.85 | 2.18 | 2.34 | below avg |
| Nursing staff turnover | 33.9% | 40.5% | 46.4% | below avg |
| Deficiencies cited, last inspection | 7.0 | 7.6 | 9.5 | below avg |
Staffing
Hours per resident per day as reported to CMS. Higher numbers indicate more direct care time.
Staff turnover
Lower turnover typically indicates better working conditions and continuity of care. National average for nursing staff is 46.4%.
Recent health inspection
CMS inspects nursing facilities regularly. Deficiencies are categorized by severity.
- Every deficiency from the December 9, 2025 inspection was corrected by January 30, 2026
What inspectors found at The Plaza Rehab and Nursing Center
Specific deficiencies cited in recent CMS health inspections, most recent first. Severity follows the CMS scope/severity scale. Source: CMS Care Compare.
- Potential for harm
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Dec 9, 2025 · Full report (PDF) - Potential for harm
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Quality of Life and Care Deficiencies · May 6, 2025 · Full report (PDF) - Potential for harm
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Environmental Deficiencies · May 6, 2025 · Full report (PDF) - Potential for harm
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Resident Assessment and Care Planning Deficiencies · May 6, 2025 · Full report (PDF) - Potential for harm
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · May 6, 2025 · Full report (PDF)
Show all 12 deficiencies
- Potential for harm
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Rights Deficiencies · May 6, 2025 · Full report (PDF) - Potential for harm
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · Apr 16, 2025 · Full report (PDF) - Potential for harm
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Oct 10, 2023 - Potential for harm
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies · May 16, 2023 - Potential for harm
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Resident Assessment and Care Planning Deficiencies · May 16, 2023 - Potential for harm
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies · May 16, 2023 - Potential for harm
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · Oct 9, 2020
Read the full inspection reports on Medicare.gov Each inspection there has a “Read the full report” link with the inspectors’ written findings.
About this facility
- Address
- 100 West Kingsbridge Road
Bronx, NY 10468 - CMS certification #
- 335462
- Ownership
- For profit - Partnership
- Certified beds
- 816
- Avg residents/day
- 730.7
- Provider type
- Medicare and Medicaid
- First certified
- 1976-01-01
- Chain
- Citadel Care Centers (5 facilities)
- Setting
- Urban
Part of Citadel Care Centers
Citadel Care Centers operates 5 nursing facilities across the United States. View all Citadel Care Centers facilities →
Not SLA enrolled. This facility hasn’t enrolled in resident survey verification. Learn about enrollment →
Location and nearby
Explore the area around The Plaza Rehab and Nursing Center using Google Maps.
Other public records
- Website says Respite stays, works with hospice, transportation
- Staff pay 1 federal wage case with violations found, since 2019
Full public records, with dates and sources
Care and services
From the community’s website
What The Plaza Rehab and Nursing Center says about itself, quoted from its own site. We have not checked these claims against licensing records. Ask about each one on a tour.
- Offers respite or short-term stays.
RESPITE CARE
(page, checked Oct 12, 2026) - Offers hospice care on site or works with hospice providers.
Advanced Hospice & Palliative Care
(page, checked Oct 12, 2026) - Provides transportation.
On-site hemodialysis for your convenience, and complimentary transportation to peritoneal dialysis appointments.
(page, checked Oct 12, 2026)
Staff pay and workplace safety
Federal records about how the employer here treats its staff.
Federal wage and hour cases
The Department of Labor checks that staff are paid minimum wage and overtime as the law requires.
- Findings for Jul 27, 2019 to Jun 26, 2021. Violations found: Overtime. Back wages: $145,550 owed to 279 employees. Employer as DOL recorded it: Plaza Rehab and Nursing Center (TCPRNC LC). Case 1943338.
Source: U.S. Department of Labor, Wage and Hour Division enforcement data, loaded Oct 15, 2026. Concluded cases only. The dates are the period in which DOL found violations, not when the case opened or closed. Back wages are what the employer agreed to pay; penalties are what DOL assessed. DOL does not publish a page for each case, so search the dataset by case number.
Location and nearby care
- Nearest hospital with an emergency room
- St Barnabas Hospital, Bronx. 1.1 miles away, straight line. CMS overall hospital rating: 1 of 5 stars.
- Nearest Medicare nursing home
- Fordham Nursing and Rehabilitation Center, Bronx. 0.2 miles away, straight line.
- Nearest home health agency office
- Riverspring Chha / Elderserve Chha, Bronx. 0.5 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- Pharmacy. 0.4 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 10468 as metropolitan (metropolitan core).
- Dialysis within 15 miles
- Citadel Renal Care LLC, Bronx, 0.0 miles away, straight line (has a shift starting after 5 pm; CMS rating 1 of 5 stars)
Davita University Heights Dialysis, Bronx, 0.8 miles away, straight line (CMS rating 2 of 5 stars)
Davita Riverdale Dialysis Center, Bronx, 0.8 miles away, straight line (CMS rating 4 of 5 stars) - Hospice
- 5 Medicare hospices tell CMS they serve ZIP code 10468.
Calvary Home Health Agency And Hospice Care, office in Bronx, 3.3 miles away, straight line (CMS family survey rating 2 of 5 stars)
Hospice Of New York, LLC, office in Long Island City, 8.8 miles away, straight line (CMS family survey rating 2 of 5 stars)
Vnsny Hospice And Palliative Care, office in New York, 9.0 miles away, straight line (CMS family survey rating 2 of 5 stars) - Nearest geriatric medicine practice
- Morris Heights Health Center, Inc., Bronx. 1.1 miles away, straight line. 1 geriatric medicine doctor listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard risk
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Flood zone
- Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
- FEMA National Risk Index
- Overall: relatively low. By hazard: hurricane relatively low, inland flooding very low, tornado very low, heat wave relatively high, earthquake relatively low. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
What we checked
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | See above |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | Nothing on record |
| Hurricane evacuation zone maps | Not in a mapped zone | |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | Not shown: no FEMA wildfire rating of moderate or higher here |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
| The community’s own website | See above |
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Frequently asked questions
Is The Plaza Rehab and Nursing Center a good nursing home?
CMS gives The Plaza Rehab and Nursing Center an overall rating of 5 out of 5 stars, including 2/5 for staffing and 4/5 for health inspections. These ratings come from the Centers for Medicare & Medicaid Services and are updated monthly.
How is The Plaza Rehab and Nursing Center staffed?
The Plaza Rehab and Nursing Center reports 2.85 total nurse hours per resident per day, compared with the New York average of 3.65.
Has The Plaza Rehab and Nursing Center had inspection problems?
Its most recent CMS inspection cited 7 deficiencies.
How many beds does The Plaza Rehab and Nursing Center have?
The Plaza Rehab and Nursing Center is certified for 816 beds.