Nursing home
The Pines Healthcare & Rehab Centers Olean Campus
2245 West State Street, Olean, NY 14760 · Map
Government - County · 120 certified beds
The Pines Healthcare & Rehab Centers Olean Campus is a Medicare-certified nursing home in Olean, New York. CMS rates it 4 out of 5 stars overall (4/5 for staffing, 4/5 for health inspections). Nurse staffing is 3.79 hours per resident per day, above the New York average of 3.65. Its most recent inspection on Mar 7, 2025 cited 4 deficiencies.
CMS quality ratings
Ratings from the Centers for Medicare & Medicaid Services (CMS), updated monthly. 5 stars is the highest quality.
How The Pines Healthcare & Rehab Centers Olean Campus compares
This facility vs. the New York and national averages, from CMS data. For staffing, higher is generally better; for turnover and deficiencies, lower is better.
| Metric | This facility | New York avg | National avg | Compared with the state |
|---|---|---|---|---|
| Total nurse staffing (hrs/resident/day) | 3.79 | 3.65 | 3.89 | above avg |
| RN staffing (hrs/resident/day) | 0.48 | 0.70 | 0.68 | below avg |
| Aide staffing (hrs/resident/day) | 2.29 | 2.18 | 2.34 | above avg |
| Nursing staff turnover | 59.4% | 40.5% | 46.4% | above avg |
| Deficiencies cited, last inspection | 4.0 | 7.6 | 9.5 | below avg |
Staffing
Hours per resident per day as reported to CMS. Higher numbers indicate more direct care time.
Staff turnover
Lower turnover typically indicates better working conditions and continuity of care. National average for nursing staff is 46.4%.
Recent health inspection
CMS inspects nursing facilities regularly. Deficiencies are categorized by severity.
- Every deficiency from the March 7, 2025 inspection was corrected by April 30, 2025
What inspectors found at The Pines Healthcare & Rehab Centers Olean Campus
Specific deficiencies cited in recent CMS health inspections, most recent first. Severity follows the CMS scope/severity scale. Source: CMS Care Compare.
- Potential for harm
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies · Mar 7, 2025 · Full report (PDF) - Potential for harm
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Mar 7, 2025 · Full report (PDF) - Potential for harm
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Quality of Life and Care Deficiencies · Mar 7, 2025 · Full report (PDF) - Potential for harm
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Mar 7, 2025 · Full report (PDF) - Potential for harm
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Pharmacy Service Deficiencies · Mar 3, 2023
Show all 9 deficiencies
- Potential for harm
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Pharmacy Service Deficiencies · Mar 3, 2023 - Potential for harm
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · Mar 3, 2023 - Potential for harm
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Mar 3, 2023 - Potential for harm
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · Mar 6, 2020
Read the full inspection reports on Medicare.gov Each inspection there has a “Read the full report” link with the inspectors’ written findings.
About this facility
- Address
- 2245 West State Street
Olean, NY 14760 - CMS certification #
- 335357
- Ownership
- Government - County
- Certified beds
- 120
- Avg residents/day
- 106.1
- Provider type
- Medicare and Medicaid
- First certified
- 1972-08-28
- Setting
- Rural
Not SLA enrolled. This facility hasn’t enrolled in resident survey verification. Learn about enrollment →
Location and nearby
Explore the area around The Pines Healthcare & Rehab Centers Olean Campus using Google Maps.
Other public records
- Workplace safety 3 OSHA workplace safety inspections since 2017, 9 violations cited
Full public records, with dates and sources
Staff pay and workplace safety
Federal records about how the employer here treats its staff.
Federal wage and hour cases
The Department of Labor checks that staff are paid minimum wage and overtime as the law requires.
DOL also concluded 1 case here with no violations found, most recently for a period ending Sep 22, 2012.
Source: U.S. Department of Labor, Wage and Hour Division enforcement data, loaded Oct 15, 2026. Concluded cases only. The dates are the period in which DOL found violations, not when the case opened or closed. Back wages are what the employer agreed to pay; penalties are what DOL assessed. DOL does not publish a page for each case, so search the dataset by case number.
OSHA workplace safety inspections
OSHA inspects workplaces for staff safety, such as lifting, needles, chemicals and workplace violence. It does not inspect resident care.
- Dec 21, 2017: follow-up inspection, partial (safety). Case closed Dec 21, 2017. No violations cited. OSHA record. OSHA recorded the employer as The Pines Healthcare and Rehabilitation Center. Matched by street address; the name OSHA recorded differs from the community's.
- Jul 25, 2017: programmed (planned) inspection, complete (health). Case closed Oct 16, 2017. No violations cited. OSHA record. OSHA recorded the employer as The Pines Healthcare and Rehabilitation Center. Matched by street address; the name OSHA recorded differs from the community's.
- Jul 25, 2017: programmed (planned) inspection, complete (safety). Case closed Dec 21, 2017. 9 violations cited (9 serious). Penalties: $0 proposed, $0 now. OSHA record. OSHA recorded the employer as The Pines Healthcare and Rehabilitation Center. Matched by street address; the name OSHA recorded differs from the community's.
Details
- Serious: Ladders (1910.23(c)(1)). Penalty $0 proposed, $0 now. To be fixed by Nov 14, 2017.
- Serious: Keeping exit routes clear and marked (1910.37(b)(2)). Penalty $0 proposed, $0 now. To be fixed by Nov 6, 2017.
- Serious: Keeping exit routes clear and marked (1910.37(b)(5)). Penalty $0 proposed, $0 now. To be fixed by Nov 6, 2017.
- Serious: Machine guarding (1910.212(b)). Penalty $0 proposed, $0 now. To be fixed by Nov 6, 2017.
- Serious: Electrical equipment and installation (1910.303(b)(2)). Penalty $0 proposed, $0 now. To be fixed by Dec 20, 2017.
- Serious: Electrical equipment and installation (1910.303(b)(7)(iv)). Penalty $0 proposed, $0 now. To be fixed by Oct 30, 2017.
- Serious: Electrical equipment and installation (1910.303(g)(1)(ii)). Penalty $0 proposed, $0 now. To be fixed by Oct 23, 2017.
- Serious: Electrical wiring methods and equipment (1910.305(b)(1)(ii)). Penalty $0 proposed, $0 now. To be fixed by Oct 30, 2017.
- Serious: Hazard communication (chemical labels, safety data sheets, training) (1910.1200(f)(6)). Penalty $0 proposed, $0 now. To be fixed by Oct 23, 2017.
Source: U.S. Department of Labor OSHA enforcement data, as of Oct 15, 2026, inspections since 2016. Penalties can change while a case is open or contested.
Location and nearby care
- Nearest hospital with an emergency room
- Olean General Hospital, Olean. 1.8 miles away, straight line. CMS overall hospital rating: 1 of 5 stars.
- Nearest Medicare nursing home
- Absolut CTR for Nursing & Rehab Allegany L L C, Allegany. 2.1 miles away, straight line.
- Nearest home health agency office
- Cattaraugus County Department Of Health Chha, Olean. 2.0 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- GNC Vitamins. 0.6 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 14760 as micropolitan (micropolitan core).
- Dialysis within 15 miles
- Olean General Dialysis, Olean, 1.9 miles away, straight line (CMS rating 2 of 5 stars)
Davita Bradford, Bradford, 11.2 miles away, straight line (CMS rating 3 of 5 stars) - Hospice
- 1 Medicare hospice tells CMS it serves ZIP code 14760.
Homecare & Hospice, office in Allegany, 1.5 miles away, straight line (CMS family survey rating 2 of 5 stars) - Nearest geriatric medicine practice
- Academic Medicine Services, Inc., Buffalo. 60.6 miles away, straight line. 1 geriatric medicine doctor listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard risk
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Flood zone
- FEMA has a flood map for this community (effective May 9, 1980), but it is not in FEMA's digital flood map data, so the zone at this address could not be read. FEMA's Map Service Center has the map. (FEMA flood map)
- FEMA National Risk Index
- Overall: relatively low. By hazard: hurricane relatively low, inland flooding relatively moderate, wildfire very low, tornado relatively moderate, heat wave very low, earthquake very low. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
What we checked
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | See above |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | See above |
| New York State Department of Health kitchen inspections | Oct 15, 2026 | No kitchen matched |
| Hurricane evacuation zone maps | Not in a mapped zone | |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | Not shown: FEMA rates wildfire risk here very low |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
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Frequently asked questions
Is The Pines Healthcare & Rehab Centers Olean Campus a good nursing home?
CMS gives The Pines Healthcare & Rehab Centers Olean Campus an overall rating of 4 out of 5 stars, including 4/5 for staffing and 4/5 for health inspections. These ratings come from the Centers for Medicare & Medicaid Services and are updated monthly.
How is The Pines Healthcare & Rehab Centers Olean Campus staffed?
The Pines Healthcare & Rehab Centers Olean Campus reports 3.79 total nurse hours per resident per day, compared with the New York average of 3.65.
Has The Pines Healthcare & Rehab Centers Olean Campus had inspection problems?
Its most recent CMS inspection cited 4 deficiencies.
How many beds does The Pines Healthcare & Rehab Centers Olean Campus have?
The Pines Healthcare & Rehab Centers Olean Campus is certified for 120 beds.