Nursing home · Top rated by CMS
The Pines at Glens Falls Center for Nursing & Rehab
170 Warren Street, Glens Falls, NY 12801 · Map
For profit - Limited Liability company · Part of National Health Care Associates (43 facilities) · 120 certified beds
The Pines at Glens Falls Center for Nursing & Rehab is a Medicare-certified nursing home in Glens Falls, New York. CMS rates it 5 out of 5 stars overall (2/5 for staffing, 4/5 for health inspections). Nurse staffing is 3.42 hours per resident per day, below the New York average of 3.65. Its most recent inspection on Mar 22, 2023 cited 3 deficiencies.
CMS quality ratings
Ratings from the Centers for Medicare & Medicaid Services (CMS), updated monthly. 5 stars is the highest quality.
How The Pines at Glens Falls Center for Nursing & Rehab compares
This facility vs. the New York and national averages, from CMS data. For staffing, higher is generally better; for turnover and deficiencies, lower is better.
| Metric | This facility | New York avg | National avg | Compared with the state |
|---|---|---|---|---|
| Total nurse staffing (hrs/resident/day) | 3.42 | 3.65 | 3.89 | below avg |
| RN staffing (hrs/resident/day) | 0.65 | 0.70 | 0.68 | below avg |
| Aide staffing (hrs/resident/day) | 1.62 | 2.18 | 2.34 | below avg |
| Nursing staff turnover | 59.7% | 40.5% | 46.4% | above avg |
| Deficiencies cited, last inspection | 3.0 | 7.6 | 9.5 | below avg |
Staffing
Hours per resident per day as reported to CMS. Higher numbers indicate more direct care time.
Staff turnover
Lower turnover typically indicates better working conditions and continuity of care. National average for nursing staff is 46.4%.
Recent health inspection
CMS inspects nursing facilities regularly. Deficiencies are categorized by severity.
- Every deficiency from the March 18, 2026 inspection was corrected by May 21, 2026
What inspectors found at The Pines at Glens Falls Center for Nursing & Rehab
Specific deficiencies cited in recent CMS health inspections, most recent first. Severity follows the CMS scope/severity scale. Source: CMS Care Compare.
- Potential for harm
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Pharmacy Service Deficiencies · Mar 18, 2026 · Full report (PDF) - Potential for harm
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Nursing and Physician Services Deficiencies · Mar 18, 2026 · Full report (PDF) - Potential for harm
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · Mar 22, 2023 - Potential for harm
Dispose of garbage and refuse properly.
Nutrition and Dietary Deficiencies · Mar 22, 2023 - Potential for harm
PASARR screening for Mental disorders or Intellectual Disabilities
Resident Assessment and Care Planning Deficiencies · Mar 22, 2023
Show all 12 deficiencies
- Potential for harm
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies · Nov 12, 2020 - Potential for harm
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · Nov 12, 2020 - Potential for harm
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Pharmacy Service Deficiencies · Nov 12, 2020 - Potential for harm
Provide enough food/fluids to maintain a resident's health.
Quality of Life and Care Deficiencies · Nov 12, 2020 - Potential for harm
Assist a resident in gaining access to vision and hearing services.
Quality of Life and Care Deficiencies · Nov 12, 2020 - Potential for harm
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Resident Assessment and Care Planning Deficiencies · Apr 5, 2019 - Potential for harm
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Apr 5, 2019
Read the full inspection reports on Medicare.gov Each inspection there has a “Read the full report” link with the inspectors’ written findings.
About this facility
- Address
- 170 Warren Street
Glens Falls, NY 12801 - CMS certification #
- 335325
- Ownership
- For profit - Limited Liability company
- Certified beds
- 120
- Avg residents/day
- 114.6
- Provider type
- Medicare and Medicaid
- First certified
- 1971-05-01
- Chain
- National Health Care Associates (43 facilities)
- Setting
- Urban
Part of National Health Care Associates
National Health Care Associates operates 43 nursing facilities across the United States. View all National Health Care Associates facilities →
Not SLA enrolled. This facility hasn’t enrolled in resident survey verification. Learn about enrollment →
Location and nearby
Explore the area around The Pines at Glens Falls Center for Nursing & Rehab using Google Maps.
Other public records
- Website says Respite stays, nurse 24 hours a day, works with hospice, diabetes care, 3 meals a day
- Staff pay 1 federal wage case with violations found, since 2018
Full public records, with dates and sources
Care and services
From the community’s website
What The Pines at Glens Falls Center for Nursing & Rehab says about itself, quoted from its own site. We have not checked these claims against licensing records. Ask about each one on a tour.
- Offers respite or short-term stays.
Respite Care
(page, checked Oct 12, 2026) - Nurse on site: 24 hours a day.
24-hour skilled nursing care
(page, checked Oct 12, 2026) - Offers hospice care on site or works with hospice providers.
, we offer access to a continuum of post-acute services including therapy, telehealth, diagnostics, home care, and hospice.
(page, checked Oct 12, 2026) - Offers diabetes care.
Diabetes Management
(page, checked Oct 12, 2026) - 3 meals a day.
3 meals a day, plus an always available menu
(page, checked Oct 12, 2026) - Apartment types named: private room, semi-private room.
Furnished semi-private and private rooms
(page, checked Oct 15, 2026)
Staff pay and workplace safety
Federal records about how the employer here treats its staff.
Federal wage and hour cases
The Department of Labor checks that staff are paid minimum wage and overtime as the law requires.
- Findings for Feb 23, 2018 to Feb 22, 2020. Violations found: Overtime. Back wages: $3,561 owed to 39 employees. Employer as DOL recorded it: The Pines at Glens Falls Center for Nursing (Glens Falls Crossings, LLC). Case 1904178.
Source: U.S. Department of Labor, Wage and Hour Division enforcement data, loaded Oct 15, 2026. Concluded cases only. The dates are the period in which DOL found violations, not when the case opened or closed. Back wages are what the employer agreed to pay; penalties are what DOL assessed. DOL does not publish a page for each case, so search the dataset by case number.
Location and nearby care
- Nearest hospital with an emergency room
- Glens Falls Hospital, Glens Falls. 0.7 miles away, straight line. CMS overall hospital rating: 3 of 5 stars.
- Nearest Medicare nursing home
- Fort Hudson Nursing Center INC, Fort Edward. 3.6 miles away, straight line.
- Nearest home health agency office
- Warren Co Hlth Svs Chha, Lake George. 9.0 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- Walgreens. 0.7 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 12801 as metropolitan (metropolitan core).
- Dialysis within 15 miles
- Dci Glens Falls, Glens Falls, 0.7 miles away, straight line (CMS rating 1 of 5 stars)
- Hospice
- 2 Medicare hospices tell CMS they serve ZIP code 12801.
High Peaks Hospice And Palliative Care, Inc, office in Hudson Falls, 3.0 miles away, straight line (CMS family survey rating 5 of 5 stars) - Nearest geriatric medicine practice
- Saratoga Hospital, Saratoga Springs. 17.6 miles away, straight line. 1 geriatric medicine doctor listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard risk
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Flood zone
- FEMA has a flood map for this community (effective June 5, 1985), but it is not in FEMA's digital flood map data, so the zone at this address could not be read. FEMA's Map Service Center has the map. (FEMA flood map)
- FEMA National Risk Index
- Overall: very low. By hazard: hurricane relatively low, inland flooding very low, wildfire very low, tornado relatively low, heat wave relatively low, earthquake relatively low. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
What we checked
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | See above |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | Nothing on record |
| New York State Department of Health kitchen inspections | Oct 15, 2026 | No kitchen matched |
| Hurricane evacuation zone maps | Not in a mapped zone | |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | Not shown: FEMA rates wildfire risk here very low |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
| The community’s own website | See above |
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Frequently asked questions
Is The Pines at Glens Falls Center for Nursing & Rehab a good nursing home?
CMS gives The Pines at Glens Falls Center for Nursing & Rehab an overall rating of 5 out of 5 stars, including 2/5 for staffing and 4/5 for health inspections. These ratings come from the Centers for Medicare & Medicaid Services and are updated monthly.
How is The Pines at Glens Falls Center for Nursing & Rehab staffed?
The Pines at Glens Falls Center for Nursing & Rehab reports 3.42 total nurse hours per resident per day, compared with the New York average of 3.65.
Has The Pines at Glens Falls Center for Nursing & Rehab had inspection problems?
Its most recent CMS inspection cited 3 deficiencies.
How many beds does The Pines at Glens Falls Center for Nursing & Rehab have?
The Pines at Glens Falls Center for Nursing & Rehab is certified for 120 beds.