Nursing home
Sunharbor Manor
255 Warner Avenue, Roslyn Heights, NY 11577 · Map
For profit - Limited Liability company · Part of The Sherman Family (7 facilities) · 266 certified beds
Sunharbor Manor is a Medicare-certified nursing home in Roslyn Heights, New York. CMS rates it 2 out of 5 stars overall (3/5 for staffing, 2/5 for health inspections). Nurse staffing is 3.56 hours per resident per day, below the New York average of 3.65. Its most recent inspection on Mar 21, 2024 cited 10 deficiencies.
CMS quality ratings
Ratings from the Centers for Medicare & Medicaid Services (CMS), updated monthly. 5 stars is the highest quality.
How Sunharbor Manor compares
This facility vs. the New York and national averages, from CMS data. For staffing, higher is generally better; for turnover and deficiencies, lower is better.
| Metric | This facility | New York avg | National avg | Compared with the state |
|---|---|---|---|---|
| Total nurse staffing (hrs/resident/day) | 3.56 | 3.65 | 3.89 | below avg |
| RN staffing (hrs/resident/day) | 0.54 | 0.70 | 0.68 | below avg |
| Aide staffing (hrs/resident/day) | 2.11 | 2.18 | 2.34 | below avg |
| Nursing staff turnover | 30.8% | 40.5% | 46.4% | below avg |
| Deficiencies cited, last inspection | 10.0 | 7.6 | 9.5 | above avg |
Staffing
Hours per resident per day as reported to CMS. Higher numbers indicate more direct care time.
Staff turnover
Lower turnover typically indicates better working conditions and continuity of care. National average for nursing staff is 46.4%.
Recent health inspection
CMS inspects nursing facilities regularly. Deficiencies are categorized by severity.
- Every deficiency from the March 21, 2024 inspection was corrected by May 7, 2024
What inspectors found at Sunharbor Manor
Specific deficiencies cited in recent CMS health inspections, most recent first. Severity follows the CMS scope/severity scale. Source: CMS Care Compare.
- Potential for harm
Plan the resident's discharge to meet the resident's goals and needs.
Resident Assessment and Care Planning Deficiencies · Mar 21, 2024 · Full report (PDF) - Potential for harm
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Mar 21, 2024 · Full report (PDF) - Potential for harm
Provide or obtain dental services for each resident.
Quality of Life and Care Deficiencies · Mar 21, 2024 · Full report (PDF) - Potential for harm
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Pharmacy Service Deficiencies · Mar 21, 2024 · Full report (PDF) - Potential for harm
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Pharmacy Service Deficiencies · Mar 21, 2024 · Full report (PDF)
Show all 12 deficiencies
- Potential for harm
Provide for the safe, appropriate administration of IV fluids for a resident when needed.
Quality of Life and Care Deficiencies · Mar 21, 2024 · Full report (PDF) - Potential for harm
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Quality of Life and Care Deficiencies · Mar 21, 2024 · Full report (PDF) - Potential for harm
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · Mar 21, 2024 · Full report (PDF) - Potential for harm
Assist a resident in gaining access to vision and hearing services.
Quality of Life and Care Deficiencies · Mar 21, 2024 · Full report (PDF) - Potential for harm
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies · Mar 21, 2024 · Full report (PDF) - Potential for harm
Ensure staff are vaccinated for COVID-19
Infection Control Deficiencies · May 25, 2022 - Potential for harm
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Nursing and Physician Services Deficiencies · May 25, 2022
Read the full inspection reports on Medicare.gov Each inspection there has a “Read the full report” link with the inspectors’ written findings.
About this facility
- Address
- 255 Warner Avenue
Roslyn Heights, NY 11577 - CMS certification #
- 335559
- Ownership
- For profit - Limited Liability company
- Certified beds
- 266
- Avg residents/day
- 246.4
- Provider type
- Medicare and Medicaid
- First certified
- 1975-07-15
- Chain
- The Sherman Family (7 facilities)
- Setting
- Urban
Part of The Sherman Family
The Sherman Family operates 7 nursing facilities across the United States. View all The Sherman Family facilities →
Not SLA enrolled. This facility hasn’t enrolled in resident survey verification. Learn about enrollment →
Location and nearby
Explore the area around Sunharbor Manor using Google Maps.
Other public records
- Website says Nurse 24 hours a day
Full public records, with dates and sources
Care and services
From the community’s website
What Sunharbor Manor says about itself, quoted from its own site. We have not checked these claims against licensing records. Ask about each one on a tour.
- Nurse on site: 24 hours a day.
24-hour skilled nursing care plus a team of physicians, social workers and nutritionists.
(page, checked Oct 12, 2026)
Location and nearby care
- Nearest hospital with an emergency room
- St Francis Hospital - The Heart Center, Roslyn. 1.6 miles away, straight line. CMS overall hospital rating: 5 of 5 stars.
- Nearest Medicare nursing home
- Northwell Health Stern Family Center for Rehab, Manhasset. 3.2 miles away, straight line.
- Nearest home health agency office
- Tender Loving Care, An Amedisys Company, Carle Place. 3.6 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- Williston Park Pharmacy. 2.1 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 11577 as metropolitan (metropolitan core).
- Dialysis within 15 miles
- Davita Port Washington Dialysis Center, Port Washington, 1.8 miles away, straight line (CMS rating 5 of 5 stars)
Fresenius Kidney Care - Mineola, Mineola, 2.9 miles away, straight line (CMS rating 3 of 5 stars)
Nyu Winthrop Hospital Dialysis Mineola, Mineola, 3.7 miles away, straight line (has a shift starting after 5 pm; CMS rating 3 of 5 stars) - Hospice
- 8 Medicare hospices tell CMS they serve ZIP code 11577.
Comprehensive Comm Hospice Of Parker Jewish Inst, office in New Hyde Park, 4.1 miles away, straight line
Hospice Care Of Long Island, Queens, South Shore, office in Woodbury, 9.3 miles away, straight line (CMS family survey rating 3 of 5 stars)
Calvary Home Health Agency And Hospice Care, office in Bronx, 11.1 miles away, straight line (CMS family survey rating 2 of 5 stars) - Nearest geriatric medicine practice
- Advanced Internal Medicine Group PC, Greenvale. 2.1 miles away, straight line. 1 geriatric medicine doctor listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard risk
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Flood zone
- Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
- FEMA National Risk Index
- Overall: relatively low. By hazard: hurricane relatively moderate, inland flooding relatively moderate, coastal flooding relatively moderate, wildfire very low, tornado relatively low, heat wave relatively low, earthquake relatively low. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
What we checked
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | Nothing on record |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | Nothing on record |
| Hurricane evacuation zone maps | Not in a mapped zone | |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | Not shown: FEMA rates wildfire risk here very low |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
| The community’s own website | See above |
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Frequently asked questions
Is Sunharbor Manor a good nursing home?
CMS gives Sunharbor Manor an overall rating of 2 out of 5 stars, including 3/5 for staffing and 2/5 for health inspections. These ratings come from the Centers for Medicare & Medicaid Services and are updated monthly.
How is Sunharbor Manor staffed?
Sunharbor Manor reports 3.56 total nurse hours per resident per day, compared with the New York average of 3.65.
Has Sunharbor Manor had inspection problems?
Its most recent CMS inspection cited 10 deficiencies.
How many beds does Sunharbor Manor have?
Sunharbor Manor is certified for 266 beds.