Nursing home
Soldiers and Sailors Memorial Hospital Extended Care
418 North Main Street, Penn Yan, NY 14527 · Map
Non profit - Other · 152 certified beds
Soldiers and Sailors Memorial Hospital Extended Care is a Medicare-certified nursing home in Penn Yan, New York. CMS rates it 1 out of 5 stars overall (2/5 for staffing, 1/5 for health inspections). Nurse staffing is 3.46 hours per resident per day, below the New York average of 3.65. Its most recent inspection on Nov 4, 2024 cited 6 deficiencies.
- 1 fine totaling $21,733In CMS records: 1 total penalty.
CMS quality ratings
Ratings from the Centers for Medicare & Medicaid Services (CMS), updated monthly. 5 stars is the highest quality.
How Soldiers and Sailors Memorial Hospital Extended Care compares
This facility vs. the New York and national averages, from CMS data. For staffing, higher is generally better; for turnover and deficiencies, lower is better.
| Metric | This facility | New York avg | National avg | Compared with the state |
|---|---|---|---|---|
| Total nurse staffing (hrs/resident/day) | 3.46 | 3.65 | 3.89 | below avg |
| RN staffing (hrs/resident/day) | 0.36 | 0.70 | 0.68 | below avg |
| Aide staffing (hrs/resident/day) | 1.89 | 2.18 | 2.34 | below avg |
| Nursing staff turnover | 64.5% | 40.5% | 46.4% | above avg |
| Deficiencies cited, last inspection | 6.0 | 7.6 | 9.5 | below avg |
Staffing
Hours per resident per day as reported to CMS. Higher numbers indicate more direct care time.
Staff turnover
Lower turnover typically indicates better working conditions and continuity of care. National average for nursing staff is 46.4%.
Recent health inspection
CMS inspects nursing facilities regularly. Deficiencies are categorized by severity.
- Every deficiency from the November 4, 2024 inspection was corrected by December 30, 2024
Penalties in CMS records: 1 fine totaling $21,733, 1 total penalty.
What inspectors found at Soldiers and Sailors Memorial Hospital Extended Care
Specific deficiencies cited in recent CMS health inspections, most recent first. Severity follows the CMS scope/severity scale. Source: CMS Care Compare.
- Immediate jeopardy
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Quality of Life and Care Deficiencies · Nov 4, 2024 · Full report (PDF) - Potential for harm
Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame.
Environmental Deficiencies · Nov 4, 2024 · Full report (PDF) - Potential for harm
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies · Nov 4, 2024 · Full report (PDF) - Potential for harm
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies · Nov 4, 2024 · Full report (PDF) - Potential for harm
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · Nov 4, 2024 · Full report (PDF)
Show all 12 deficiencies
- Potential for harm
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Quality of Life and Care Deficiencies · Nov 4, 2024 · Full report (PDF) - Potential for harm
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · Sep 30, 2022 - Minimal
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies · Sep 30, 2022 - Minimal
Post nurse staffing information every day.
Nursing and Physician Services Deficiencies · Sep 30, 2022 - Minimal
Post a list of names, addresses, and telephone numbers of all pertinent State agencies and advocacy groups and a statement that the resident may file a complaint with the State Survey Agency.
Resident Rights Deficiencies · Sep 30, 2022 - Potential for harm
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Pharmacy Service Deficiencies · Nov 22, 2019 - Potential for harm
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Pharmacy Service Deficiencies · Nov 22, 2019
Read the full inspection reports on Medicare.gov Each inspection there has a “Read the full report” link with the inspectors’ written findings.
About this facility
- Address
- 418 North Main Street
Penn Yan, NY 14527 - CMS certification #
- 335289
- Ownership
- Non profit - Other
- Certified beds
- 152
- Avg residents/day
- 123.5
- Provider type
- Medicare and Medicaid
- First certified
- 1969-06-15
- Setting
- Rural
Not SLA enrolled. This facility hasn’t enrolled in resident survey verification. Learn about enrollment →
Location and nearby
Explore the area around Soldiers and Sailors Memorial Hospital Extended Care using Google Maps.
Other public records
Full public records, with dates and sources
Location and nearby care
- Nearest hospital with an emergency room
- Soldiers And Sailors Memorial Hospital Of Yates, Penn Yan. 0.0 miles away, straight line.
- Nearest Medicare nursing home
- Penn Yan Manor Nursing Home Inc, Penn Yan. 0.2 miles away, straight line.
- Nearest home health agency office
- Vns Ithaca Tompkins Co Chha, Ithaca. 32.4 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- Walgreens. 0.7 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 14527 as small town (small town core).
- Dialysis within 15 miles
- Geneva General Hospital, Geneva, 14.6 miles away, straight line (has a shift starting after 5 pm; CMS rating 2 of 5 stars)
- Hospice
- 1 Medicare hospice tells CMS it serves ZIP code 14527.
- Nearest geriatric medicine practice
- Highland Hospital Of Rochester, Canandaigua. 18.4 miles away, straight line. 1 geriatric medicine doctor listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard risk
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Flood zone
- Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
- FEMA National Risk Index
- Overall: relatively moderate. By hazard: hurricane relatively low, inland flooding very high, wildfire very low, tornado relatively moderate, heat wave relatively low, earthquake very low. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
What we checked
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | Nothing on record |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | Nothing on record |
| New York State Department of Health kitchen inspections | Oct 15, 2026 | No kitchen matched |
| Hurricane evacuation zone maps | Not in a mapped zone | |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | Not shown: FEMA rates wildfire risk here very low |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
| The community’s own website | Could not read the site |
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Frequently asked questions
Is Soldiers and Sailors Memorial Hospital Extended Care a good nursing home?
CMS gives Soldiers and Sailors Memorial Hospital Extended Care an overall rating of 1 out of 5 stars, including 2/5 for staffing and 1/5 for health inspections. These ratings come from the Centers for Medicare & Medicaid Services and are updated monthly.
How is Soldiers and Sailors Memorial Hospital Extended Care staffed?
Soldiers and Sailors Memorial Hospital Extended Care reports 3.46 total nurse hours per resident per day, compared with the New York average of 3.65.
Has Soldiers and Sailors Memorial Hospital Extended Care had inspection problems?
Its most recent CMS inspection cited 6 deficiencies.
How many beds does Soldiers and Sailors Memorial Hospital Extended Care have?
Soldiers and Sailors Memorial Hospital Extended Care is certified for 152 beds.