Nursing home · Top rated by CMS
Mercy Hospital Skilled Nursing Facility
55 Melroy Avenue, Lackawanna, NY 14218 · Map
Non profit - Corporation · 84 certified beds
Mercy Hospital Skilled Nursing Facility is a Medicare-certified nursing home in Lackawanna, New York. CMS rates it 5 out of 5 stars overall (4/5 for staffing, 4/5 for health inspections). Nurse staffing is 4.61 hours per resident per day, above the New York average of 3.65. Its most recent inspection on Jul 24, 2025 cited 3 deficiencies.
CMS quality ratings
Ratings from the Centers for Medicare & Medicaid Services (CMS), updated monthly. 5 stars is the highest quality.
How Mercy Hospital Skilled Nursing Facility compares
This facility vs. the New York and national averages, from CMS data. For staffing, higher is generally better; for turnover and deficiencies, lower is better.
| Metric | This facility | New York avg | National avg | Compared with the state |
|---|---|---|---|---|
| Total nurse staffing (hrs/resident/day) | 4.61 | 3.65 | 3.89 | above avg |
| RN staffing (hrs/resident/day) | 0.60 | 0.70 | 0.68 | below avg |
| Aide staffing (hrs/resident/day) | 2.80 | 2.18 | 2.34 | above avg |
| Nursing staff turnover | 46.1% | 40.5% | 46.4% | above avg |
| Deficiencies cited, last inspection | 3.0 | 7.6 | 9.5 | below avg |
Staffing
Hours per resident per day as reported to CMS. Higher numbers indicate more direct care time.
Staff turnover
Lower turnover typically indicates better working conditions and continuity of care. National average for nursing staff is 46.4%.
Recent health inspection
CMS inspects nursing facilities regularly. Deficiencies are categorized by severity.
- Every deficiency from the July 24, 2025 inspection was corrected by September 8, 2025
What inspectors found at Mercy Hospital Skilled Nursing Facility
Specific deficiencies cited in recent CMS health inspections, most recent first. Severity follows the CMS scope/severity scale. Source: CMS Care Compare.
- Potential for harm
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Quality of Life and Care Deficiencies · Jul 24, 2025 · Full report (PDF) - Potential for harm
Ensure services provided by the nursing facility meet professional standards of quality.
Resident Assessment and Care Planning Deficiencies · Jul 24, 2025 · Full report (PDF) - Potential for harm
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Jul 24, 2025 · Full report (PDF) - Potential for harm
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Pharmacy Service Deficiencies · Jul 29, 2022
Read the full inspection reports on Medicare.gov Each inspection there has a “Read the full report” link with the inspectors’ written findings.
About this facility
- Address
- 55 Melroy Avenue
Lackawanna, NY 14218 - CMS certification #
- 335308
- Ownership
- Non profit - Corporation
- Certified beds
- 84
- Avg residents/day
- 82.9
- Provider type
- Medicare and Medicaid
- First certified
- 1970-07-01
- Setting
- Urban
Not SLA enrolled. This facility hasn’t enrolled in resident survey verification. Learn about enrollment →
Location and nearby
Explore the area around Mercy Hospital Skilled Nursing Facility using Google Maps.
Other public records
Full public records, with dates and sources
Location and nearby care
- Nearest hospital with an emergency room
- Mercy Hospital Of Buffalo, Buffalo. 1.5 miles away, straight line. CMS overall hospital rating: 2 of 5 stars.
- Nearest Medicare nursing home
- Safire Rehabilitation of Southtown, L L C, Buffalo. 0.6 miles away, straight line.
- Nearest home health agency office
- Mcauley Seton Home Care Corp Chha, Buffalo. 5.0 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- Rite Aid. 0.7 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 14218 as metropolitan (metropolitan core).
- Dialysis within 15 miles
- Davita Renal Care Of Buffalo, West Seneca, 2.2 miles away, straight line (has a shift starting after 5 pm; CMS rating 3 of 5 stars)
Usrc Hamburg, Blasdell, 3.3 miles away, straight line (CMS rating 4 of 5 stars)
Davita Orchard Park Dialysis, Orchard Park, 4.0 miles away, straight line (has a shift starting after 5 pm; CMS rating 3 of 5 stars) - Hospice
- 3 Medicare hospices tell CMS they serve ZIP code 14218.
Hospice Buffalo Inc, office in Cheektowaga, 5.9 miles away, straight line (CMS family survey rating 5 of 5 stars) - Nearest geriatric medicine practice
- Academic Medicine Services, Inc., Buffalo. 5.6 miles away, straight line. 1 geriatric medicine doctor listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard risk
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Flood zone
- Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
- FEMA National Risk Index
- Overall: relatively low. By hazard: hurricane very low, inland flooding relatively moderate, coastal flooding very low, wildfire very low, tornado relatively low, heat wave relatively low, earthquake very low. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
What we checked
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | Nothing on record |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | Nothing on record |
| Hurricane evacuation zone maps | Not in a mapped zone | |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | Not shown: FEMA rates wildfire risk here very low |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
| The community’s own website | Could not read the site |
Looking for assisted living or memory care instead?
Frequently asked questions
Is Mercy Hospital Skilled Nursing Facility a good nursing home?
CMS gives Mercy Hospital Skilled Nursing Facility an overall rating of 5 out of 5 stars, including 4/5 for staffing and 4/5 for health inspections. These ratings come from the Centers for Medicare & Medicaid Services and are updated monthly.
How is Mercy Hospital Skilled Nursing Facility staffed?
Mercy Hospital Skilled Nursing Facility reports 4.61 total nurse hours per resident per day, compared with the New York average of 3.65.
Has Mercy Hospital Skilled Nursing Facility had inspection problems?
Its most recent CMS inspection cited 3 deficiencies.
How many beds does Mercy Hospital Skilled Nursing Facility have?
Mercy Hospital Skilled Nursing Facility is certified for 84 beds.