Nursing home
Cooperstown Center for Rehabilitation and Nursing
128 Phoenix Mills Cross Road, Cooperstown, NY 13326 · Map
For profit - Limited Liability company · Part of Centers Health Care (35 facilities) · 174 certified beds
Cooperstown Center for Rehabilitation and Nursing is a Medicare-certified nursing home in Cooperstown, New York. CMS rates it 2 out of 5 stars overall (2/5 for staffing, 2/5 for health inspections). Nurse staffing is 3.23 hours per resident per day, below the New York average of 3.65. Its most recent inspection on May 2, 2024 cited 2 deficiencies.
- 2 fines totaling $24,586In CMS records: 2 total penalties.
CMS quality ratings
Ratings from the Centers for Medicare & Medicaid Services (CMS), updated monthly. 5 stars is the highest quality.
How Cooperstown Center for Rehabilitation and Nursing compares
This facility vs. the New York and national averages, from CMS data. For staffing, higher is generally better; for turnover and deficiencies, lower is better.
| Metric | This facility | New York avg | National avg | Compared with the state |
|---|---|---|---|---|
| Total nurse staffing (hrs/resident/day) | 3.23 | 3.65 | 3.89 | below avg |
| RN staffing (hrs/resident/day) | 0.39 | 0.70 | 0.68 | below avg |
| Aide staffing (hrs/resident/day) | 1.91 | 2.18 | 2.34 | below avg |
| Nursing staff turnover | 61.1% | 40.5% | 46.4% | above avg |
| Deficiencies cited, last inspection | 2.0 | 7.6 | 9.5 | below avg |
Staffing
Hours per resident per day as reported to CMS. Higher numbers indicate more direct care time.
Staff turnover
Lower turnover typically indicates better working conditions and continuity of care. National average for nursing staff is 46.4%.
Recent health inspection
CMS inspects nursing facilities regularly. Deficiencies are categorized by severity.
- Every deficiency from the May 2, 2024 inspection was corrected by June 4, 2024
Penalties in CMS records: 2 fines totaling $24,586, 2 total penalties.
What inspectors found at Cooperstown Center for Rehabilitation and Nursing
Specific deficiencies cited in recent CMS health inspections, most recent first. Severity follows the CMS scope/severity scale. Source: CMS Care Compare.
- Potential for harm
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Nursing and Physician Services Deficiencies · May 2, 2024 · Full report (PDF) - Potential for harm
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Pharmacy Service Deficiencies · May 2, 2024 · Full report (PDF) - Potential for harm
Permit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy.
Resident Rights Deficiencies · May 2, 2024 · Full report (PDF) - Potential for harm
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · May 2, 2024 · Full report (PDF) - Potential for harm
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · May 2, 2024 · Full report (PDF)
Show all 12 deficiencies
- Potential for harm
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · May 2, 2024 · Full report (PDF) - Potential for harm
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Nursing and Physician Services Deficiencies · Dec 27, 2023 · Full report (PDF) - Potential for harm
Provide care by qualified persons according to each resident's written plan of care.
Resident Assessment and Care Planning Deficiencies · Dec 27, 2023 · Full report (PDF) - Immediate jeopardy
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · Jun 28, 2023 - Potential for harm
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies · Jun 23, 2023 - Potential for harm
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Resident Rights Deficiencies · Jun 23, 2023 - Potential for harm
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Environmental Deficiencies · Mar 8, 2022
Read the full inspection reports on Medicare.gov Each inspection there has a “Read the full report” link with the inspectors’ written findings.
About this facility
- Address
- 128 Phoenix Mills Cross Road
Cooperstown, NY 13326 - CMS certification #
- 335412
- Ownership
- For profit - Limited Liability company
- Certified beds
- 174
- Avg residents/day
- 168.7
- Provider type
- Medicare and Medicaid
- First certified
- 1974-06-01
- Chain
- Centers Health Care (35 facilities)
- Setting
- Rural
Part of Centers Health Care
Centers Health Care operates 35 nursing facilities across the United States. View all Centers Health Care facilities →
Not SLA enrolled. This facility hasn’t enrolled in resident survey verification. Learn about enrollment →
Location and nearby
Explore the area around Cooperstown Center for Rehabilitation and Nursing using Google Maps.
Other public records
- Staff pay 2 federal wage cases with violations found, since 2019
Full public records, with dates and sources
Staff pay and workplace safety
Federal records about how the employer here treats its staff.
Federal wage and hour cases
The Department of Labor checks that staff are paid minimum wage and overtime as the law requires.
- Findings for Feb 9, 2020 to Feb 5, 2022. Violations found: Wages on federal service contracts. Employer as DOL recorded it: Cooperstown Center for Rehabilitation and Nur (Otsego SNF Operations Associates LLC). Case 1956068.
- Findings for Mar 9, 2019 to Aug 21, 2021. Violations found: Overtime. Back wages: $3,553 owed to 2 employees. Employer as DOL recorded it: Cooperstown Center (Otsego SNF Operations Associates LLC). Case 1958802.
Source: U.S. Department of Labor, Wage and Hour Division enforcement data, loaded Oct 15, 2026. Concluded cases only. The dates are the period in which DOL found violations, not when the case opened or closed. Back wages are what the employer agreed to pay; penalties are what DOL assessed. DOL does not publish a page for each case, so search the dataset by case number.
Location and nearby care
- Nearest hospital with an emergency room
- Bassett Healthcare, Cooperstown. 2.4 miles away, straight line. CMS overall hospital rating: 2 of 5 stars.
- Nearest Medicare nursing home
- Aurelia Osborn Fox Memorial Hospital, Oneonta. 14.3 miles away, straight line.
- Nearest home health agency office
- At Home Care Inc Chha, Oneonta. 15.2 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- Kinney Drugs. 13.0 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 13326 as rural (rural area).
- Dialysis within 15 miles
- Mary Imogene Bassett Hospital, Cooperstown, 2.4 miles away, straight line (CMS rating 1 of 5 stars)
- Hospice
- 1 Medicare hospice tells CMS it serves ZIP code 13326.
Helios Care, office in Oneonta, 16.9 miles away, straight line (CMS family survey rating 4 of 5 stars) - Nearest geriatric medicine practice
- Nirav Agrawal, Cooperstown. 2.4 miles away, straight line. 1 geriatric medicine doctor listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard risk
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Flood zone
- Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
- FEMA National Risk Index
- Overall: relatively high. By hazard: hurricane relatively low, inland flooding very high, wildfire very low, tornado relatively moderate, heat wave very low, earthquake relatively low. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
What we checked
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | See above |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | Nothing on record |
| New York State Department of Health kitchen inspections | Oct 15, 2026 | No kitchen matched |
| Hurricane evacuation zone maps | Not in a mapped zone | |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | Not shown: FEMA rates wildfire risk here very low |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
| The community’s own website | Could not read the site |
Looking for assisted living or memory care instead?
Frequently asked questions
Is Cooperstown Center for Rehabilitation and Nursing a good nursing home?
CMS gives Cooperstown Center for Rehabilitation and Nursing an overall rating of 2 out of 5 stars, including 2/5 for staffing and 2/5 for health inspections. These ratings come from the Centers for Medicare & Medicaid Services and are updated monthly.
How is Cooperstown Center for Rehabilitation and Nursing staffed?
Cooperstown Center for Rehabilitation and Nursing reports 3.23 total nurse hours per resident per day, compared with the New York average of 3.65.
Has Cooperstown Center for Rehabilitation and Nursing had inspection problems?
Its most recent CMS inspection cited 2 deficiencies.
How many beds does Cooperstown Center for Rehabilitation and Nursing have?
Cooperstown Center for Rehabilitation and Nursing is certified for 174 beds.