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Nursing home · Top rated by CMS

Carmel Richmond Healthcare and Rehab Center

88 Old Town Road, Staten Island, NY 10304 · Map
Non profit - Corporation · Part of Archcare (7 facilities) · 300 certified beds

Medicare and Medicaid certified
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Carmel Richmond Healthcare and Rehab Center is a Medicare-certified nursing home in Staten Island, New York. CMS rates it 5 out of 5 stars overall (3/5 for staffing, 4/5 for health inspections). Nurse staffing is 3.10 hours per resident per day, below the New York average of 3.65. Its most recent inspection on Aug 8, 2024 cited 4 deficiencies.

5 out of 5Overall CMS rating
4 out of 5Health inspections
3 out of 5Staffing
300 bedsCertified beds

CMS quality ratings

Ratings from the Centers for Medicare & Medicaid Services (CMS), updated monthly. 5 stars is the highest quality.

Overall rating5/5
Health inspections4/5
Staffing3/5
Quality measures5/5
Long-stay quality5/5
Short-stay quality5/5

How Carmel Richmond Healthcare and Rehab Center compares

This facility vs. the New York and national averages, from CMS data. For staffing, higher is generally better; for turnover and deficiencies, lower is better.

MetricThis facilityNew York avgNational avgCompared with the state
Total nurse staffing (hrs/resident/day)3.103.653.89below avg
RN staffing (hrs/resident/day)0.930.700.68above avg
Aide staffing (hrs/resident/day)1.852.182.34below avg
Nursing staff turnover27.0%40.5%46.4%below avg
Deficiencies cited, last inspection4.07.69.5below avg

Staffing

Hours per resident per day as reported to CMS. Higher numbers indicate more direct care time.

3.10Total nurse hrs/resident/day
0.93RN hrs/resident/day
0.32LPN hrs/resident/day
1.85Aide hrs/resident/day
2.76Weekend nurse hrs/resident/day

Staff turnover

Lower turnover typically indicates better working conditions and continuity of care. National average for nursing staff is 46.4%.

Total nursing staff27.0%
Registered nurses30.3%
Administrator changes0 in last year

Recent health inspection

CMS inspects nursing facilities regularly. Deficiencies are categorized by severity.

Aug 8, 2024Most recent inspection
4Deficiencies found
16Health inspection score
0Fines
  • Every deficiency from the March 25, 2026 inspection was corrected by May 1, 2026

What inspectors found at Carmel Richmond Healthcare and Rehab Center

Specific deficiencies cited in recent CMS health inspections, most recent first. Severity follows the CMS scope/severity scale. Source: CMS Care Compare.

  • Actual harm

    Obtain a doctor's order to admit a resident and ensure the resident is under a doctor's care.

    Nursing and Physician Services Deficiencies · Mar 25, 2026 · Full report (PDF)
  • Actual harm

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Quality of Life and Care Deficiencies · Mar 25, 2026 · Full report (PDF)
  • Potential for harm

    Ensure each resident receives an accurate assessment.

    Resident Assessment and Care Planning Deficiencies · Mar 25, 2026 · Full report (PDF)
  • Potential for harm

    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    Resident Rights Deficiencies · Mar 25, 2026 · Full report (PDF)
  • Potential for harm

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Quality of Life and Care Deficiencies · Mar 12, 2025 · Full report (PDF)
Show all 11 deficiencies
  • Potential for harm

    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Jan 27, 2025 · Full report (PDF)
  • Potential for harm

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Nutrition and Dietary Deficiencies · Aug 8, 2024 · Full report (PDF)
  • Potential for harm

    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Aug 8, 2024 · Full report (PDF)
  • Potential for harm

    Assess the resident when there is a significant change in condition

    Resident Assessment and Care Planning Deficiencies · Aug 8, 2024 · Full report (PDF)
  • Potential for harm

    Ensure each resident receives an accurate assessment.

    Resident Assessment and Care Planning Deficiencies · Oct 9, 2019
  • Potential for harm

    Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.

    Resident Assessment and Care Planning Deficiencies · Oct 9, 2019

Read the full inspection reports on Medicare.gov Each inspection there has a “Read the full report” link with the inspectors’ written findings.

About this facility

Address
88 Old Town Road
Staten Island, NY 10304
CMS certification #
335455
Ownership
Non profit - Corporation
Certified beds
300
Avg residents/day
270.8
Provider type
Medicare and Medicaid
First certified
1976-01-01
Chain
Archcare (7 facilities)
Setting
Urban

Part of Archcare

Archcare operates 7 nursing facilities across the United States. View all Archcare facilities →

Not SLA enrolled. This facility hasn’t enrolled in resident survey verification. Learn about enrollment →

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Location and nearby

Explore the area around Carmel Richmond Healthcare and Rehab Center using Google Maps.

Other public records

Full public records, with dates and sources

Location and nearby care

Nearest hospital with an emergency room
Staten Island University Hospital, Staten Island. 0.9 miles away, straight line. CMS overall hospital rating: 3 of 5 stars.
Nearest Medicare nursing home
New Vanderbilt Rehabilitation and Care Center, INC, Staten Island. 1.8 miles away, straight line.
Nearest home health agency office
Revival Home Health Care, Staten Island. 1.9 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
Nearest pharmacy
Staten Island Pharmacy. 0.2 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
Area
USDA classes ZIP code 10304 as metropolitan (metropolitan core).
Dialysis within 15 miles
Davita Staten Island Dialysis Center, Staten Island, 0.6 miles away, straight line (has a shift starting after 5 pm; CMS rating 4 of 5 stars)
Island Rehabilitative Services - Seaview Dialysis, Staten Island, 0.9 miles away, straight line (has a shift starting after 5 pm; CMS rating 3 of 5 stars)
Davita Richmond Kidney At Home, Staten Island, 1.6 miles away, straight line (has a shift starting after 5 pm; CMS rating 4 of 5 stars)
Hospice
2 Medicare hospices tell CMS they serve ZIP code 10304.
Staten Island University Hospital Univ Hospice, office in Staten Island, 2.4 miles away, straight line (CMS family survey rating 4 of 5 stars)
Vnsny Hospice And Palliative Care, office in New York, 12.3 miles away, straight line (CMS family survey rating 2 of 5 stars)
Nearest geriatric medicine practice
Physicians Of University Hospital PC, Staten Island. 0.7 miles away, straight line. 1 geriatric medicine doctor listed there.

Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.

Emergency and natural hazard risk

Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.

Flood zone
Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
FEMA National Risk Index
Overall: relatively low. By hazard: hurricane relatively low, inland flooding relatively low, wildfire very low, tornado relatively low, heat wave relatively moderate, earthquake relatively low. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)

A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.

What we checked

Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.

SourceData as ofWhat we found
U.S. Department of Labor wage and hour casesOct 15, 2026Nothing on record
OSHA workplace safety inspections since 2016Oct 15, 2026Nothing on record
Hurricane evacuation zone mapsNot in a mapped zone
FEMA flood mapSee above
USDA wildfire riskApr 15, 2026Not shown: FEMA rates wildfire risk here very low
FEMA National Risk IndexSee above
CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmaciesSee above
HUD Multifamily Properties - AssistedJul 6, 2026Nothing on record
State Veterans Homes (NASVH directory)Sep 20, 2026Nothing on record
CMS Hospice - General InformationAug 19, 2026Nothing on record
CMS Home Health Care AgenciesMay 27, 2026Nothing on record
The community’s own websiteCould not read the site

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Frequently asked questions

Is Carmel Richmond Healthcare and Rehab Center a good nursing home?

CMS gives Carmel Richmond Healthcare and Rehab Center an overall rating of 5 out of 5 stars, including 3/5 for staffing and 4/5 for health inspections. These ratings come from the Centers for Medicare & Medicaid Services and are updated monthly.

How is Carmel Richmond Healthcare and Rehab Center staffed?

Carmel Richmond Healthcare and Rehab Center reports 3.10 total nurse hours per resident per day, compared with the New York average of 3.65.

Has Carmel Richmond Healthcare and Rehab Center had inspection problems?

Its most recent CMS inspection cited 4 deficiencies.

How many beds does Carmel Richmond Healthcare and Rehab Center have?

Carmel Richmond Healthcare and Rehab Center is certified for 300 beds.