Assisted Living and Memory Care
Pine Harbour
15 New Hampshire Street, Plattsburgh, NY 12903 · Map
Licensed for 66 residents · Pine Harbour, Inc.
Pine Harbour is a state-licensed assisted living, memory care community in Plattsburgh, New York. It is licensed for 66 residents. Lilisity publishes no score or ranking for this community; the details below come from the state licensing record.
Prices
Starting prices the community publishes, with the date we checked each one and a link to where it is published. Care charges are usually added after an assessment.
| Care | Starting at | Checked |
|---|---|---|
| Memory Care | $7,675 /mo | Oct 12, 2026 |
Area costs
Care and services
From the community’s website
What Pine Harbour says about itself, quoted from its own site. We have not checked these claims against licensing records. Ask about each one on a tour.
- Has a separate memory care unit, wing or neighborhood.
We also feature a specialized, secure Memory Care unit solely dedicated to those suffering from memory loss or other dementia related disorders, including Alzheimer's disease.
(page, checked Oct 12, 2026) - Couples welcome.
The One Bedroom Suite is ideal for couples or single individuals who desire a larger private living space.
(page, checked Oct 12, 2026) - Apartment types named: one-bedroom.
One Bedroom Suite
(page, checked Oct 12, 2026)
Lilisity’s independent report
What the public record shows
Gathered by Lilisity from state and federal sources. Communities can’t edit this part of the page.
State inspections
Last inspection report: Jan 23, 2026. See the record
License
Active, 66 residents
Enriched Housing Program / ALR, SNALR 090-S-001, current license dated Nov 1, 2006. Licensee Pine Harbour, Inc..
Nearest emergency room
2.0 miles
The University Of Vermont Health Network - Champl, rated 2 of 5 stars by CMS.
Side by side with nearby communities
The 4 nearest communities that offer assisted living, by straight-line distance. Prices are starting prices each community publishes; we never show estimates.
| Community | Distance | Licensed capacity | Published starting price | License | Inspection citations |
|---|---|---|---|---|---|
| Pine Harbour this community | 66 | $7,675/mo | Active | 14 violations, 0 enforcement actions | |
| Samuel F. Vilas Home | 2.0 mi | 136 | Not published | Active | 30 violations, 1 enforcement actions |
| Valehaven Home for Adults | 7.8 mi | 40 | Not published | Active | 10 violations, 0 enforcement actions |
| The McClure Miller Respite House | 13.6 mi | Not listed | Not published | Active | No record |
| Pennington House | 14.1 mi | Not listed | Not published | Active | No record |
State inspection record14 violations, 0 enforcement actions
- Last inspection report
- January 23, 2026
- Inspections
- 10, 14 violations cited
- Complaint inspections
- 6, 0 violations cited
- Enforcement actions
- 0
- No violations cited at the last 5 inspections (June 2025 to January 2026)
Inspection reports
- January 23, 2026, relicensure survey: 0 violations Plan/Notice of Correction Not Required
- October 29, 2025, complaint survey: 0 violations Plan/Notice of Correction Not Required
- August 25, 2025, complaint survey: 0 violations Plan/Notice of Correction Not Required
- August 21, 2025, complaint survey: 0 violations Plan/Notice of Correction Not Required
- June 16, 2025, complaint survey: 0 violations Plan/Notice of Correction Not Required
Show all 9
- January 17, 2025, relicensure survey: 8 violations (Medication assistance, Case management, Program records, Environmental standards, Records and reports.) Plan/Notice of Correction Approved
- January 17, 2024, relicensure survey: 5 violations (General provisions, Medication assistance, Environmental standards, Safety procedures) Plan/Notice of Correction Approved
- April 13, 2023, complaint survey: 0 violations Plan/Notice of Correction Not Required
- and 2 more on the state’s site
Read the full record on the state’s site →
DOH: “The Department conducts inspections for certification purposes every 12 to 18 months at each ACF, as well as follow-up inspections to ensure that any previously cited deficiencies are corrected. Additional investigations are conducted as a result of complaints and incident reports received by the Department.” DOH: “Violations under dispute through the Inspection Review Process (IRP) are not displayed.” Under 18 NYCRR Part 486, DOH may assess civil penalties against an adult care facility for violating its regulations. This community is certified for 66 residents; larger communities are inspected and reported on more often, so read counts with size in mind. Inspection reports themselves are not online; you can request copies from DOH (how to request reports), and each facility must post its most recent report in a public area. Source: New York State Department of Health, Division of Adult Care Facilities and Assisted Living Surveillance, NYS Health Profiles, data as of October 15, 2026, covering April 1, 2022 through March 31, 2026. Always visit in person and ask the community about anything listed here.
License and ownershipActive license, licensee Pine Harbour, Inc.
- License type
- Enriched Housing Program / ALR, SNALR
- License number
- 090-S-001
- License status
- Active
- Current license dated
- 2006-11-01
- Licensed capacity
- 66
- Licensee
- Pine Harbour, Inc.
- County
- Clinton County
- Executive Director
- Robert Manor
Source: New York state licensing records (agency listing), retrieved 2026-09-09. Licensing status is a matter of public record; it is not a quality rating.
Executive Director name from public records we reviewed, as of Oct 12, 2026.
Paying with Medicaid and other programsHow Medicaid pays for care in New York, and other programs
How Medicaid pays for care in New York
- Assisted Living Program (ALP). Medicaid can pay for services through the Assisted Living Program (ALP), which is only for people who qualify for nursing home care. Medicaid recipients must have ALP services approved ahead of time by the local social services district. (state page)
Ask the community whether it accepts Medicaid.
Location and nearby careNearest hospital 2.0 mi, nursing home 0.7 mi, pharmacy 0.6 mi
- Nearest hospital with an emergency room
- The University Of Vermont Health Network - Champl, Plattsburgh. 2.0 miles away, straight line. CMS overall hospital rating: 2 of 5 stars.
- Nearest Medicare nursing home
- Clinton County Nursing Home, Plattsburgh. 0.7 miles away, straight line.
- Nearest home health agency office
- Hcr / Hcr Home Care Chha (Plattsburgh), Plattsburgh. 0.7 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- Rite Aid. 0.6 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 12903 as micropolitan (micropolitan core).
- Dialysis within 15 miles
- Champlain Valley Physicians Hospital, Plattsburgh, 2.0 miles away, straight line
H.K. Freedman Renal Center, Plattsburgh, 3.2 miles away, straight line (CMS rating 4 of 5 stars) - Hospice
- 1 Medicare hospice tells CMS it serves ZIP code 12903.
Hospice Of The North Country Inc, office in Plattsburgh, 3.9 miles away, straight line (CMS family survey rating 5 of 5 stars) - Nearest geriatric medicine practice
- University Of Vermont Medical Center Inc, Burlington. 18.2 miles away, straight line. 3 geriatric medicine doctors listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard riskFEMA overall risk relatively low; outside FEMA's high-risk flood areas
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Flood zone
- Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
- FEMA National Risk Index
- Overall: relatively low. By hazard: hurricane very low, inland flooding relatively moderate, wildfire very low, tornado very low, heat wave relatively low, earthquake relatively low. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
Questions to ask on a tour10 questions picked for this community from its record
Picked for this community from its record. Ask them in person and write down the answers.
- The state recorded a finding in January 2025. What was it, and how was it fixed?
- Your published starting price is a base rate. What would the total monthly cost be for my parent's needs?
- How much have prices gone up in each of the last three years?
- How many caregivers work in memory care during the day, the evening and overnight, and for how many residents?
- What dementia training does each caregiver get before working alone, and every year after?
- How do staff respond when a resident is agitated, frightened or tries to leave?
- How many caregivers are on duty during the day and at night?
- What happens if care needs increase? When would someone need to move?
- What fees are charged at move-in?
- How do you tell families about falls, illness or changes?
What we checked15 public sources we searched, with dates
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| New York State Department of Health, Division of Adult Care Facilities and Assisted Living Surveillance inspection records | Oct 15, 2026 | See above |
| New York Medicaid provider list | Jun 30, 2026 | Not on the state list we checked. These lists are often incomplete. |
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | Nothing on record |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | Nothing on record |
| New York State Department of Health kitchen inspections | Oct 15, 2026 | No kitchen matched |
| Hurricane evacuation zone maps | Not in a mapped zone | |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | Not shown: FEMA rates wildfire risk here very low |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
| The community’s own website | See above |
Common questionsAnswers to 4 questions families ask
What type of care does Pine Harbour provide?
Pine Harbour is licensed by the state of New York for assisted living, memory care in Plattsburgh, New York. Its licensed capacity is 66 residents.
Does Lilisity rate Pine Harbour?
No. We publish state licensing details for Pine Harbour but no score, rating, or ranking. Only communities on the Top Communities list or with a Senior Living Alliance Excellence Award, both based on phone-verified resident and family interviews, are ranked.
How much does Pine Harbour cost?
Assisted Living in New York typically starts at $4,800 to $7,950 a month. Based on 80 communities that publish prices. These are area figures, not this community's price. The starting prices it publishes are in the Prices section on this page.
How do I contact Pine Harbour?
Use Pine Harbour's website, pineharbour.org, or visit at 15 New Hampshire Street, Plattsburgh, NY 12903.
How Lilisity works. The only scores or rankings Lilisity publishes are the Top Communities list and the Excellence Awards, both built from phone-verified resident and family interviews. Communities can pay Lilisity a flat monthly fee to manage their own listing: photos, prices, contact details, and receiving the inquiries families choose to send them. The fee is the same no matter how many families contact them or move in. Senior Living Alliance, which runs Lilisity, offers the same listing to its member communities as part of their membership; members pay SLA for its resident and family interview program. No community pays Lilisity per inquiry, per referral or per move-in. Payment never changes a testimonial, a rating, or the order of search results. The "Nearby Senior Living Alliance communities" box shows member communities only. How we verify testimonials · How we are paid