Assisted Living
Highland Manor of Elko Assisted Living
2850 Ruby Vista Dr., Elko, NV 89801 · Map
Licensed for 57 residents
Highland Manor of Elko Assisted Living is a state-licensed assisted living community in Elko, Nevada. It is licensed for 57 residents. Lilisity publishes no score or ranking for this community; the details below come from the state licensing record.
Prices
This community does not publish its prices.
Area costs
Lilisity’s independent report
What the public record shows
Gathered by Lilisity from state and federal sources. Communities can’t edit this part of the page.
State inspections
Last state inspection: Nov 18, 2025. See the record
License
Active, 57 residents
RESIDENTIAL FACILITY FOR GROUPS 11543-AGC-2, licensed since Apr 18, 2024.
Nearest emergency room
2.7 miles
Northeastern Nevada Regional Hospital, rated 3 of 5 stars by CMS.
State inspection record18 deficiencies, 0 substantiated complaints
- Last state inspection
- November 18, 2025 Annual licensure survey
- State inspections
- 3
- Deficiencies cited
- 18
- Most recent grade from the state
- B November 18, 2025
- Complaints investigated
- 2: 0 substantiated, 2 not substantiated
- State sanctions
- 0
- License active since 2024
Most recent inspections with deficiencies
- November 18, 2025, annual licensure survey: 6 deficiencies, grade B
- Health And Sanitation-Garbage (NAC 449.209): Based on observation and interview, the facility failed to ensure a garbage dumpster was covered and trash was not littering the ground severity 2 (potential for harm), scope 1 (isolated); correction date December 22, 2025
- Service of food; seating; menus; special diets; nutritional requirements; dietary consultants (NAC 449.2175): Based on observation, interview, clinical record review, and document review, the facility failed to ensure alternative meals were provided to residents with physician ordered special diets for 1 of 10 sampled residents (Resident #7). severity 2 (potential for harm), scope 1 (isolated)
- Supervision and Treatment of Residents (NAC 449.259): Based on record review, document review and interview, the facility failed to develop complete person-centered service plans for 10 of 10 sampled residents (Resident #1, #2, #3, #4, #5, #6, #7, #8, #9, and #10). severity 2 (potential for harm), scope 3 (widespread); correction date December 22, 2025
- Supervision and Treatment of Residents (NAC 449.259): Based on record review, document review and interview, the facility failed to develop a complete person-centered service plan for a resident with a dementia diagnosis (Resident #6). severity 2 (potential for harm), scope 1 (isolated); correction date December 22, 2025
- Rights of Residents; Procedure for Filing (NAC 449.268): Based on observation, interview, and record review, the facility failed to ensure Resident #7 received the physician-ordered specialized diet, a potential for nutritional compromise. severity 2 (potential for harm), scope 1 (isolated); correction date December 22, 2025
- Medication: Storage (NAC 449.2748): Based on observation, interview and document review, the facility failed to ensure resident medications were kept secured in the facility for 2 of 10 sampled residents (Resident #4 and #8). severity 2 (potential for harm), scope 1 (isolated); correction date December 22, 2025
- February 20, 2025, complaint investigation, grading re-survey: 2 deficiencies, grade A
- Service of Food-Nutritious Meals;Frequency (NAC 449.2175): Based on observation and interview, the facility failed to provide meals in accordance with resident preferences for 2 of 43 residents. severity 2 (potential for harm), scope 1 (isolated); correction date March 14, 2025
- Care for Persons with Mental Illnesses (NAC 449.2764): Based on record review, document review, and interview, the facility failed to obtain an endorsement for Mental Illness (MI), admitted, and retained a resident with a MI diagnosis for 1 of 8 sampled residents (Resident #8). severity 2 (potential for harm), scope 1 (isolated); correction date March 14, 2025
- November 20, 2024, annual licensure survey: 10 deficiencies, grade D
- Personnel File - TB Screening (NAC 449.200): Based on personnel file review, document review, and interview, the facility failed to ensure physical examinations were completed in accordance with Nevada Administrative Code 441A.375 for 8 of 10 sampled employees (Employee #1, #2, #3, #4, #5, #6, #7, and #10). correction date December 2, 2024
- Personnel Files - Background Checks (NAC 449.200): Based on personnel file review and interview, the facility failed to ensure 1 of 10 sampled employees met the background check requirements of Nevada Revised Statute (NRS) 449.122 to 449.125 (Employee #8). severity 2 (potential for harm), scope 1 (isolated); correction date December 2, 2024
- First Aid & CPR (NAC 449.231): Based on personnel file review, document review, and interview, the facility failed to ensure employees had cardiopulmonary resuscitation and first aid training which included skills testing for 7 of 10 sampled employees (Employee #2, #4, #5, 6, #7, #9, and #10). severity 2 (potential for harm), scope 3 (widespread); correction date December 17, 2024
- Medication Administration-Accuracy & Report (NAC 449.2742): Based on interview and medical record review, the facility failed to ensure a medication review of residents' medications was conducted at least every six months by a physician, pharmacist or registered nurse for 5 of 10 sampled residents (Resident #2, #8, #1, #4, and #5). severity 2 (potential for harm), scope 3 (widespread); correction date December 2, 2024
- Medication Administration-Report Received (NAC 449.2742): Based on interview and medical record review, the facility failed to ensure pharmacist medication reviews were provided to the physician within 72 hours of the administrator receiving the reports for 9 of 10 sampled residents (Resident #2, #3, #6, #10, #8, #1, #4, #5, and #9) and the reports were reviewed and initialed by the administrator for 3 of 10 sampled residents (Resident #3, #6 and #5). severity 2 (potential for harm), scope 3 (widespread); correction date December 2, 2024
- Medication/OTCS, Supplements, Change Order (NAC 449.2742): Based on observation, interview, and record review, the facility failed to ensure a medication had an order change sticker affixed to the label when a new order was received for 1 of 10 sampled residents (Resident #5). severity 2 (potential for harm), scope 1 (isolated); correction date December 2, 2024
- and 4 more in the report
Read every report on the state’s site → Search license 11543-AGC-2, then choose View Detail and SOD/POC for each inspection.
What these terms mean
Nevada grades each residential facility for groups after a survey: the Bureau adds the severity and scope scores of all deficiencies found. 0 to 15 points is an A; 16 to 24 a B; 25 to 34 a C; 35 or more a D. A single very serious deficiency can also set a lower grade (NAC 449.27702). The facility must post its grade where the public can see it.
Severity levels (NAC 449.99861): level 1 concerns administrative requirements and no harm is likely; level 2 is a potential for harm not yet realized; level 3 means a negative impact has occurred or is likely; level 4 has resulted in, or is likely to result in, death or serious harm.
Scope levels (NAC 449.9986): level 1 is isolated (20 percent or less of residents sampled); level 2 is a pattern (more than 20 and up to 50 percent); level 3 is widespread (more than 50 percent).
HCQC investigates each complaint and finds each allegation substantiated (resulting in a citation) or unsubstantiated (no citation). Some reports say an allegation was substantiated with no deficient practice cited.
When deficiencies are cited, the facility must return an approved plan of correction within 10 days. The completion date is the date the facility gave for the correction.
Deficiency names and findings are quoted from the state’s Statements of Deficiencies. Fine amounts are read from the state’s scanned sanction notices. This community is licensed for 57 residents; larger communities are inspected and reported on more often, so read counts with size in mind. Source: Nevada Health Authority, Health Care Quality and Compliance (formerly DPBH, Bureau of Health Care Quality and Compliance), data as of October 15, 2026, showing the last five years. The state’s search shows active licenses only. Always visit in person and ask the community about anything listed here.
License and ownershipActive license
- License type
- RESIDENTIAL FACILITY FOR GROUPS
- License number
- 11543-AGC-2
- License status
- Active
- Licensed since
- 2024-04-18
- Licensed capacity
- 57
- County
- Elko County
- Administrator
- Heather Deitrick
Source: Nevada state licensing records (agency listing), retrieved 2026-09-09. Licensing status is a matter of public record; it is not a quality rating.
Administrator name from the Nevada licensing record, as of Sep 9, 2026.
Paying with Medicaid and other programsHow Medicaid pays for care in Nevada, and other programs
How Medicaid pays for care in Nevada
- Waiver for the Frail Elderly (FE). Yes, for some people. Nevada Medicaid's Waiver for the Frail Elderly offers Augmented Personal Care in residential facilities for groups or assisted living settings, for people 65 and older who need nursing home level care. (state page)
- Waitlist. Nevada's December 2024 caseload report counts people waiting for the Frail Elderly waiver (1,684 that month). (source)
Ask the community whether it accepts Medicaid.
Location and nearby careNearest hospital 2.7 mi, nursing home 0.2 mi, pharmacy 2.6 mi
- Nearest hospital with an emergency room
- Northeastern Nevada Regional Hospital, Elko. 2.7 miles away, straight line. CMS overall hospital rating: 3 of 5 stars.
- Nearest Medicare nursing home
- Highland Manor of Elko Rehabilitation LLC, Elko. 0.2 miles away, straight line.
- Nearest home health agency office
- Genesis Home Health Services, Elko. 0.2 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- CVS Pharmacy. 2.6 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 89801 as micropolitan (micropolitan core).
- Dialysis within 15 miles
- 292516 Elko Dialysis (Dci), Elko, 2.7 miles away, straight line (CMS rating 4 of 5 stars)
- Hospice
- 2 Medicare hospices tell CMS they serve ZIP code 89801.
Genesis Hospice, LLC, office in Elko, 0.2 miles away, straight line
Guiding Light Hospice, office in Elko, 2.1 miles away, straight line - Nearest geriatric medicine practice
- St Lukes Clinic-Treasure Valley LLC, Boise. 192.2 miles away, straight line. 1 geriatric medicine doctor listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard riskFEMA overall risk very high; outside FEMA's high-risk flood areas
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Flood zone
- Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
- Wildfire risk to homes
- In Elko, NV, risk to homes is greater than 98% of communities in Nevada and 100% of communities nationwide. USDA rates the whole town or city, not this address. (USDA Forest Service, Wildfire Risk to Communities, April 2026)
- FEMA National Risk Index
- Overall: very high. By hazard: inland flooding relatively moderate, wildfire very high, tornado very low, heat wave relatively moderate, earthquake relatively moderate. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
Questions to ask on a tour10 questions picked for this community from its record
Picked for this community from its record. Ask them in person and write down the answers.
- The state recorded a finding in November 2025. What was it, and how was it fixed?
- The current license dates from 2024. Has the owner or operator changed recently?
- What does the base rate include, and when did rates last go up?
- How many caregivers are on duty during the day and at night?
- What happens if care needs increase? When would someone need to move?
- What fees are charged at move-in?
- How do you tell families about falls, illness or changes?
- How long have the executive director and the head of care been here?
- Who gives medications, and what training do they have?
- For what reasons can a resident be asked to leave?
What we checked12 public sources we searched, with dates
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| Nevada Health Authority, Health Care Quality and Compliance (formerly DPBH, Bureau of Health Care Quality and Compliance) inspection records | Oct 15, 2026 | See above |
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | Nothing on record |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | Nothing on record |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | See above |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
| The community’s own website | Could not read the site |
Common questionsAnswers to 4 questions families ask
What type of care does Highland Manor of Elko Assisted Living provide?
Highland Manor of Elko Assisted Living is licensed by the state of Nevada for assisted living in Elko, Nevada. Its licensed capacity is 57 residents.
Does Lilisity rate Highland Manor of Elko Assisted Living?
No. We publish state licensing details for Highland Manor of Elko Assisted Living but no score, rating, or ranking. Only communities on the Top Communities list or with a Senior Living Alliance Excellence Award, both based on phone-verified resident and family interviews, are ranked.
How much does Highland Manor of Elko Assisted Living cost?
Assisted Living in Nevada typically starts at $3,500 to $5,300 a month. Based on 28 communities that publish prices. These are area figures, not this community's price. Highland Manor of Elko Assisted Living does not publish its prices.
How do I contact Highland Manor of Elko Assisted Living?
Use Highland Manor of Elko Assisted Living's website, highlandvillageofelko.com, or visit at 2850 Ruby Vista Dr., Elko, NV 89801.
How Lilisity works. The only scores or rankings Lilisity publishes are the Top Communities list and the Excellence Awards, both built from phone-verified resident and family interviews. Communities can pay Lilisity a flat monthly fee to manage their own listing: photos, prices, contact details, and receiving the inquiries families choose to send them. The fee is the same no matter how many families contact them or move in. Senior Living Alliance, which runs Lilisity, offers the same listing to its member communities as part of their membership; members pay SLA for its resident and family interview program. No community pays Lilisity per inquiry, per referral or per move-in. Payment never changes a testimonial, a rating, or the order of search results. The "Nearby Senior Living Alliance communities" box shows member communities only. How we verify testimonials · How we are paid