Brookdale Valencia

NM license number

5792

Licensed beds (state listing)

100

Latest survey report shown

November 27, 2023

Survey reports posted

30

Deficiencies cited

32

Substantiated complaints

2

Unsubstantiated complaints

14

Survey reports

• November 27, 2023 (Revisit survey): 1 deficiency cited report (Internet Archive copy of D4TL13.pdf)
  • Custodial Drug Permits. The rule: “A facility with two (2) or more residents that is licensed pursuant to this rule and that assists with self-administration or safeguards medications for residents shall have a current custodial drug permit issued by the state board of pharmacy.” 7.8.2.34 NMAC
• May 16, 2023 (Revisit survey): 3 deficiencies cited report (Internet Archive copy of D4TL12.pdf)
  • Resident Rights. The state found: “The facility failed to ensure the safety and welfare of the residents by having sharps (lancets, syringes, needles) containers in a unlocked or secured place and accessible to residents, some with memory loss.” A033, 7.8.2.33 NMAC
  • Custodial Drug Permits. The rule: “A facility with two (2) or more residents that is licensed pursuant to this rule and that assists with self-administration or safeguards medications for residents shall have a current custodial drug permit issued by the state board of pharmacy.” The state wrote that this is an uncorrected deficiency. 7.8.2.34 NMAC
  • Housekeeping Services. The rule: “The facility shall maintain the interior and exterior of the facility in a safe, clean, orderly and attractive manner.” The state wrote that this is an uncorrected deficiency. 7.8.2.38 NMAC
• August 4, 2022 (Full onsite/Complaint survey): 9 deficiencies cited, complaint 51358 unsubstantiated, complaint 56259 unsubstantiated, complaint 59562 unsubstantiated report (Internet Archive copy of D4TL11.pdf)
  • Staff Training. The state found: “The facility failed to ensure that there was documentation kept in the personnel files at the facility that Direct Care Staff (DCS) received sixteen (16) hours of supervised training prior to providing unsupervised care.” 7.8.2.17 NMAC
  • Policies. The state found: “The facility failed to ensure that there are written personne} policies established and implemented which includes how the facility intends to comply with ait requirements of these regulations.” 7.8.2.18 NMAC
  • Admissions and Discharge. The rule: “The facility shall complete an admission agreement for each resident.” 7.8.2.20 NMAC
  • Resident Records. The state found: “The facility failed to ensure for 1 (R #s 1 STATEMENT OF DEFICIENCIES Xt) PROVIDER/SUPPLIER/CLIA, AND PLAN OF CORRECTION IDENTIFICATION NUMBER.” A021, 7.8.2.21 NMAC
  • Resident Evaluation. The state found: “The facility failed to ensure for 5 (R #s 2, 3, 4, 5 and 6) of 6 (R #s 1-6) residents whose facility record were reviewed for compliance to ensure that their initial evaluations were reviewed and if needed revised by a Licensed Practical Nurse (LPN), Registered Nurse (RN), or a Physician Extender.” 7.8.2.25 NMAC
  • Resident Rights. The state found: “The facility failed to ensure that the Resident Rights poster was posted in the facility's common area.” 7.8.2.33 NMAC
  • Custodial Drug Permits. The state found: “The facility failed to ensure that there was a precautionary sign posted on the door of the storage room enclosure and that oxygen cylinder tanks were stored securely and protected from accidentat damage or dislocation.” A034, 7.8.2.34 NMAC
  • Lighting and Lighting Fixtures. The state found: “The facility failed to ensure that all emergency lights in the facility were in working order.” 7.8.2.47 NMAC
  • Windows. The state found: “The facility failed to ensure that all of the facility's windows had screens.” 7.8.2.59 NMAC
• November 30, 2020 (Complaint survey): no deficiencies cited, complaint 46409 unsubstantiated report (Internet Archive copy of M78E11.pdf)
• July 15, 2020 (Offsite Surveillance survey): no deficiencies cited report (Internet Archive copy of B90F11.pdf)

The state’s listing for license 5792 (Internet Archive copy) →

New Mexico’s License Oversight Bureau posts each survey’s Statement of Deficiencies as a scanned PDF. We read the scans by OCR and show, for each report, the survey date, the kind of survey in the state’s words, each deficiency tag with the rule it cites and the state’s own one-sentence finding when OCR reads it whole. Each rule is named by its heading in New Mexico’s assisted living rules: 7.8.2 NMAC until June 30, 2024, and 8.370.14 NMAC (same section numbers) since July 1, 2024. The rules say: “If violations of this rule are cited, the facility will be provided with an official statement of deficiencies within 10 business days following the survey.” The facility’s plan of correction is printed in the right-hand column of the same report. The reports give no severity level for assisted living deficiencies, and the state’s site lists no fines or license actions. Revisit reports often repeat the complaint outcomes of the survey they follow up on; we count each complaint once. The state’s site (alf.hca.nm.gov) has not answered since at least September 2026, so we read the listing and reports from the Internet Archive’s copies, captured between January 16, 2026 and June 12, 2026. Reports the state posted after that are not shown. This community is licensed for 100 residents; larger communities are inspected and reported on more often, so read counts with size in mind. Source: New Mexico Health Care Authority, Division of Health Improvement, License Oversight Bureau, read October 16, 2026. The report itself is the official record. Always visit in person and ask the community about anything listed here.