Nursing home
Complete Care at Westfield
1515 Lamberts Mill Road, Westfield, NJ 07090 · Map
For profit - Limited Liability company · Part of Complete Care (85 facilities) · 227 certified beds
Complete Care at Westfield is a Medicare-certified nursing home in Westfield, New Jersey. CMS rates it 3 out of 5 stars overall (2/5 for staffing, 2/5 for health inspections). Nurse staffing is 3.48 hours per resident per day, below the New Jersey average of 3.86. Its most recent inspection on Mar 10, 2025 cited 5 deficiencies.
CMS quality ratings
Ratings from the Centers for Medicare & Medicaid Services (CMS), updated monthly. 5 stars is the highest quality.
How Complete Care at Westfield compares
This facility vs. the New Jersey and national averages, from CMS data. For staffing, higher is generally better; for turnover and deficiencies, lower is better.
| Metric | This facility | New Jersey avg | National avg | Compared with the state |
|---|---|---|---|---|
| Total nurse staffing (hrs/resident/day) | 3.48 | 3.86 | 3.89 | below avg |
| RN staffing (hrs/resident/day) | 0.39 | 0.69 | 0.68 | below avg |
| Aide staffing (hrs/resident/day) | 2.10 | 2.23 | 2.34 | below avg |
| Nursing staff turnover | 51.9% | 40.9% | 46.4% | above avg |
| Deficiencies cited, last inspection | 5.0 | 8.5 | 9.5 | below avg |
Staffing
Hours per resident per day as reported to CMS. Higher numbers indicate more direct care time.
Staff turnover
Lower turnover typically indicates better working conditions and continuity of care. National average for nursing staff is 46.4%.
Recent health inspection
CMS inspects nursing facilities regularly. Deficiencies are categorized by severity.
- Every deficiency from the March 10, 2025 inspection was corrected by March 28, 2025
What inspectors found at Complete Care at Westfield
Specific deficiencies cited in recent CMS health inspections, most recent first. Severity follows the CMS scope/severity scale. Source: CMS Care Compare.
- Potential for harm
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Nutrition and Dietary Deficiencies · Mar 10, 2025 · Full report (PDF) - Potential for harm
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Mar 10, 2025 · Full report (PDF) - Potential for harm
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Mar 10, 2025 · Full report (PDF) - Potential for harm
Provide safe, appropriate pain management for a resident who requires such services.
Quality of Life and Care Deficiencies · Mar 10, 2025 · Full report (PDF) - Potential for harm
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Quality of Life and Care Deficiencies · Mar 10, 2025 · Full report (PDF)
Show all 12 deficiencies
- Potential for harm
Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care Deficiencies · Jan 24, 2025 · Full report (PDF) - Potential for harm
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Quality of Life and Care Deficiencies · Jan 24, 2025 · Full report (PDF) - Potential for harm
Provide safe, appropriate pain management for a resident who requires such services.
Quality of Life and Care Deficiencies · Jan 24, 2025 · Full report (PDF) - Potential for harm
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Resident Rights Deficiencies · Jan 24, 2025 · Full report (PDF) - Potential for harm
Honor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made.
Resident Rights Deficiencies · Jan 24, 2025 · Full report (PDF) - Immediate jeopardy
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Feb 13, 2023 - Potential for harm
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Feb 13, 2023
Read the full inspection reports on Medicare.gov Each inspection there has a “Read the full report” link with the inspectors’ written findings.
About this facility
- Address
- 1515 Lamberts Mill Road
Westfield, NJ 07090 - CMS certification #
- 315122
- Ownership
- For profit - Limited Liability company
- Certified beds
- 227
- Avg residents/day
- 196.9
- Provider type
- Medicare and Medicaid
- First certified
- 1970-11-05
- Chain
- Complete Care (85 facilities)
- Setting
- Urban
Part of Complete Care
Complete Care operates 85 nursing facilities across the United States. View all Complete Care facilities →
Not SLA enrolled. This facility hasn’t enrolled in resident survey verification. Learn about enrollment →
Location and nearby
Explore the area around Complete Care at Westfield using Google Maps.
Other public records
- Website says Respite stays, nurse 24 hours a day, works with hospice
- Workplace safety 3 OSHA workplace safety inspections since 2020, 2 violations cited
- Emergency In hurricane evacuation zone Union-E
Full public records, with dates and sources
Care and services
From the community’s website
What Complete Care at Westfield says about itself, quoted from its own site. We have not checked these claims against licensing records. Ask about each one on a tour.
- Offers respite or short-term stays.
Respite Care
(page, checked Oct 12, 2026) - Nurse on site: 24 hours a day.
We also provide advanced clinical specialties for those who require more time and assistance, in addition to around-the-clock nursing care, in a welcoming setting that feels like home.
(page, checked Oct 12, 2026) - Offers hospice care on site or works with hospice providers.
Hospice Care
(page, checked Oct 12, 2026) - Apartment types named: semi-private room.
Spacious private and semi-private accommodations with cozy touches and complimentary Wi-Fi
(page, checked Oct 15, 2026)
Staff pay and workplace safety
Federal records about how the employer here treats its staff.
OSHA workplace safety inspections
OSHA inspects workplaces for staff safety, such as lifting, needles, chemicals and workplace violence. It does not inspect resident care.
- Mar 17, 2022: follow-up inspection, partial (health). Case closed Sep 14, 2022. No violations cited. OSHA record. OSHA recorded the employer as Complete Care at Westfield LLC.
- Apr 27, 2020: fatality or catastrophe inspection, partial (health). Case closed Jun 1, 2021. No violations cited. OSHA record. OSHA recorded the employer as 1515 Lamberts Mill Road Operations, LLC. Matched by street address; the name OSHA recorded differs from the community's.
- Apr 21, 2020: fatality or catastrophe inspection, partial (health). Case closed Mar 2, 2022. 2 violations cited (2 serious). Penalties: $13,494 proposed, $13,494 now. OSHA record. OSHA recorded the employer as 1515 Lamberts Mill Road Operations, LLC. Matched by street address; the name OSHA recorded differs from the community's.
Details
- Serious: Respiratory protection (respirators, N95 fit testing) (1910.134(e)(1)). Penalty $13,494 proposed, $13,494 now. To be fixed by Oct 20, 2020. Contested by the employer.
- Serious: Respiratory protection (respirators, N95 fit testing) (1910.134(f)(2)). Penalty $0 proposed, $0 now. To be fixed by Oct 20, 2020. Contested by the employer.
Source: U.S. Department of Labor OSHA enforcement data, as of Oct 15, 2026, inspections since 2016. Penalties can change while a case is open or contested.
Location and nearby care
- Nearest hospital with an emergency room
- Robert Wood Johnson University Hospital At Rahway, Rahway. 2.3 miles away, straight line. CMS overall hospital rating: 4 of 5 stars.
- Nearest Medicare nursing home
- Complete Care at Clark LLC, Clark. 0.6 miles away, straight line.
- Nearest home health agency office
- Bayada Home Health Care, Inc., Cranford. 2.9 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- Rite Aid. 1.2 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 07090 as metropolitan (metropolitan core).
- Dialysis within 15 miles
- Davita Rahway Dialysis, Rahway, 2.7 miles away, straight line (CMS rating 5 of 5 stars)
Fmc Colonia, Colonia, 2.8 miles away, straight line (has a shift starting after 5 pm; CMS rating 2 of 5 stars)
Fmc Linden, Linden, 3.2 miles away, straight line (CMS rating 4 of 5 stars) - Hospice
- 19 Medicare hospices tell CMS they serve ZIP code 07090.
Center For Hope Hospice And Palliative Care, office in Scotch Plains, 2.2 miles away, straight line (CMS family survey rating 3 of 5 stars)
Homeside Hospice LLC, office in Cranford, 2.9 miles away, straight line (CMS family survey rating 4 of 5 stars)
Grace Healthcare Services LLC, office in Edison, 7.6 miles away, straight line (CMS family survey rating 2 of 5 stars) - Nearest geriatric medicine practice
- Hackensack Meridian Health Medical Group - Specialty Care PC, Edison. 4.8 miles away, straight line. 1 geriatric medicine doctor listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard risk
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Hurricane evacuation zone
- Union-E (Zone E: Geographical split.) on the New Jersey hurricane evacuation zones (2020 hurricane evacuation study). (FEMA Region 2 / New Jersey Office of Emergency Management, map updated Jan 8, 2024)
- Flood zone
- Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
- FEMA National Risk Index
- Overall: relatively high. By hazard: hurricane relatively low, inland flooding very high, wildfire very low, tornado relatively moderate, heat wave relatively moderate, earthquake relatively low. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
What we checked
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | Only cases that look tied to an earlier operator (not shown) |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | See above |
| Hurricane evacuation zone maps | See above | |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | Not shown: FEMA rates wildfire risk here very low |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
| The community’s own website | See above |
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Frequently asked questions
Is Complete Care at Westfield a good nursing home?
CMS gives Complete Care at Westfield an overall rating of 3 out of 5 stars, including 2/5 for staffing and 2/5 for health inspections. These ratings come from the Centers for Medicare & Medicaid Services and are updated monthly.
How is Complete Care at Westfield staffed?
Complete Care at Westfield reports 3.48 total nurse hours per resident per day, compared with the New Jersey average of 3.86.
Has Complete Care at Westfield had inspection problems?
Its most recent CMS inspection cited 5 deficiencies.
How many beds does Complete Care at Westfield have?
Complete Care at Westfield is certified for 227 beds.