Nursing home
Complete Care at West Caldwell
165 Fairfield Ave, West Caldwell, NJ 07006 · Map
For profit - Limited Liability company · Part of Complete Care (85 facilities) · 180 certified beds
Complete Care at West Caldwell is a Medicare-certified nursing home in West Caldwell, New Jersey. CMS rates it 4 out of 5 stars overall (2/5 for staffing, 3/5 for health inspections). Nurse staffing is 3.53 hours per resident per day, below the New Jersey average of 3.86. Its most recent inspection on Mar 21, 2025 cited 7 deficiencies.
CMS quality ratings
Ratings from the Centers for Medicare & Medicaid Services (CMS), updated monthly. 5 stars is the highest quality.
How Complete Care at West Caldwell compares
This facility vs. the New Jersey and national averages, from CMS data. For staffing, higher is generally better; for turnover and deficiencies, lower is better.
| Metric | This facility | New Jersey avg | National avg | Compared with the state |
|---|---|---|---|---|
| Total nurse staffing (hrs/resident/day) | 3.53 | 3.86 | 3.89 | below avg |
| RN staffing (hrs/resident/day) | 0.53 | 0.69 | 0.68 | below avg |
| Aide staffing (hrs/resident/day) | 2.20 | 2.23 | 2.34 | below avg |
| Nursing staff turnover | 46.2% | 40.9% | 46.4% | above avg |
| Deficiencies cited, last inspection | 7.0 | 8.5 | 9.5 | below avg |
Staffing
Hours per resident per day as reported to CMS. Higher numbers indicate more direct care time.
Staff turnover
Lower turnover typically indicates better working conditions and continuity of care. National average for nursing staff is 46.4%.
Recent health inspection
CMS inspects nursing facilities regularly. Deficiencies are categorized by severity.
- Every deficiency from the November 26, 2025 inspection was corrected by December 18, 2025
What inspectors found at Complete Care at West Caldwell
Specific deficiencies cited in recent CMS health inspections, most recent first. Severity follows the CMS scope/severity scale. Source: CMS Care Compare.
- Potential for harm
Respond appropriately to all alleged violations.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Nov 26, 2025 · Full report (PDF) - Potential for harm
Establish a governing body that is legally responsible for establishing and implementing policies for managing and operating the facility and appoints a properly licensed administrator responsible for managing the facility.
Administration Deficiencies · Mar 21, 2025 · Full report (PDF) - Potential for harm
Administer the facility in a manner that enables it to use its resources effectively and efficiently.
Administration Deficiencies · Mar 21, 2025 · Full report (PDF) - Potential for harm
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Quality of Life and Care Deficiencies · Mar 21, 2025 · Full report (PDF) - Potential for harm
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Pharmacy Service Deficiencies · Mar 21, 2025 · Full report (PDF)
Show all 9 deficiencies
- Potential for harm
Provide safe, appropriate pain management for a resident who requires such services.
Quality of Life and Care Deficiencies · Mar 21, 2025 · Full report (PDF) - Potential for harm
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies · Mar 21, 2025 · Full report (PDF) - Potential for harm
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Oct 30, 2020 - Potential for harm
Ensure services provided by the nursing facility meet professional standards of quality.
Resident Assessment and Care Planning Deficiencies · Oct 30, 2020
Read the full inspection reports on Medicare.gov Each inspection there has a “Read the full report” link with the inspectors’ written findings.
About this facility
- Address
- 165 Fairfield Ave
West Caldwell, NJ 07006 - CMS certification #
- 315247
- Ownership
- For profit - Limited Liability company
- Certified beds
- 180
- Avg residents/day
- 137.5
- Provider type
- Medicare and Medicaid
- First certified
- 1987-10-01
- Chain
- Complete Care (85 facilities)
- Setting
- Urban
Part of Complete Care
Complete Care operates 85 nursing facilities across the United States. View all Complete Care facilities →
Not SLA enrolled. This facility hasn’t enrolled in resident survey verification. Learn about enrollment →
Location and nearby
Explore the area around Complete Care at West Caldwell using Google Maps.
Other public records
- Website says Respite stays, nurse 24 hours a day, works with hospice, staff speak creole, french
- Emergency In hurricane evacuation zone Essex-G
Full public records, with dates and sources
Care and services
From the community’s website
What Complete Care at West Caldwell says about itself, quoted from its own site. We have not checked these claims against licensing records. Ask about each one on a tour.
- Offers respite or short-term stays.
Respite Care
(page, checked Oct 12, 2026) - Nurse on site: 24 hours a day.
We also provide advanced clinical specialties for those who require more time and assistance, in addition to around-the-clock nursing care, in a welcoming setting that feels like home.
(page, checked Oct 12, 2026) - Offers hospice care on site or works with hospice providers.
Hospice Care
(page, checked Oct 12, 2026) - Staff speak Creole, French.
Now open at Complete Care at West Caldwell, our 19-bed Creole-French Specialty Care Program is designed for short-term rehabilitation patients and long-term care residents who speak Creole or French and benefit from a culturally familiar environment.
(page, checked Oct 12, 2026)
Location and nearby care
- Nearest hospital with an emergency room
- Hackensack Meridian Mountainside Medical, Montclair. 4.7 miles away, straight line. CMS overall hospital rating: 4 of 5 stars. Location approximate.
- Nearest Medicare nursing home
- Lutheran Social Ministries Cranes Mill, West Caldwell. 1.3 miles away, straight line.
- Nearest home health agency office
- Patient Care, West Orange. 5.2 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- Walgreens. 0.6 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 07006 as metropolitan (metropolitan core).
- Dialysis within 15 miles
- Davita St. Joseph'S Wayne Dialysis, Wayne, 2.8 miles away, straight line (CMS rating 5 of 5 stars)
Fmc North Montclair, Montclair, 4.3 miles away, straight line (CMS rating 5 of 5 stars)
Innovative Renal Care Woodland Park, Woodland Park, 4.3 miles away, straight line (CMS rating 4 of 5 stars) - Hospice
- 22 Medicare hospices tell CMS they serve ZIP code 07006.
Hospice Of New Jersey, LLC, office in Bloomfield, 5.6 miles away, straight line (CMS family survey rating 2 of 5 stars)
Vhs Hospice Services Of New Jersey, office in Woodland Park, 5.8 miles away, straight line (CMS family survey rating 3 of 5 stars)
Barnabas Health Home Care And Hospice, office in West Orange, 5.9 miles away, straight line (CMS family survey rating 3 of 5 stars) - Nearest geriatric medicine practice
- Kavita Gupta, MD, Cedar Grove. 3.1 miles away, straight line. 1 geriatric medicine doctor listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard risk
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Hurricane evacuation zone
- Essex-G (Zone G: Geographically split at the Garden State Parkway.) on the New Jersey hurricane evacuation zones (2020 hurricane evacuation study). (FEMA Region 2 / New Jersey Office of Emergency Management, map updated Jan 8, 2024)
- Flood zone
- Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
- FEMA National Risk Index
- Overall: relatively low. By hazard: hurricane relatively low, inland flooding relatively moderate, wildfire very low, tornado relatively low, heat wave relatively moderate, earthquake relatively moderate. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
What we checked
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | Only cases that look tied to an earlier operator (not shown) |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | Nothing on record |
| Hurricane evacuation zone maps | See above | |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | Not shown: FEMA rates wildfire risk here very low |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
| The community’s own website | See above |
Looking for assisted living or memory care instead?
Frequently asked questions
Is Complete Care at West Caldwell a good nursing home?
CMS gives Complete Care at West Caldwell an overall rating of 4 out of 5 stars, including 2/5 for staffing and 3/5 for health inspections. These ratings come from the Centers for Medicare & Medicaid Services and are updated monthly.
How is Complete Care at West Caldwell staffed?
Complete Care at West Caldwell reports 3.53 total nurse hours per resident per day, compared with the New Jersey average of 3.86.
Has Complete Care at West Caldwell had inspection problems?
Its most recent CMS inspection cited 7 deficiencies.
How many beds does Complete Care at West Caldwell have?
Complete Care at West Caldwell is certified for 180 beds.