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Complete Care At Milford Manor Llc

69 Maple Road, West Milford, NJ 07480

Call Complete Care At Milford Manor Llc directly(973) 697-5640

For profit - Corporation · 120 certified beds · Medicare and Medicaid · Part of Complete Care (85 facilities)

2
Overall
CMS Rating
★★☆☆☆

Complete Care At Milford Manor Llc is a Medicare-certified nursing home in West Milford, New Jersey. CMS rates it 2 out of 5 stars overall (2/5 for staffing, 2/5 for health inspections). Nurse staffing is 3.45 hours per resident per day, below the New Jersey average of 3.86. Its most recent inspection on Mar 7, 2025 cited 14 deficiencies.

1 fine totaling $3,595 in CMS records. 1 total penalty
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CMS Quality Ratings

Ratings from the Centers for Medicare & Medicaid Services (CMS), updated monthly. 5 stars = highest quality.

Overall Rating
★★☆☆☆ 2/5
Health Inspections
★★☆☆☆ 2/5
Staffing
★★☆☆☆ 2/5
Quality Measures
★★★★☆ 4/5
Long-Stay QM
★★★★☆ 4/5
Short-Stay QM
★★★☆☆ 3/5

How Complete Care At Milford Manor Llc compares

This facility vs. the New Jersey and national averages, from CMS data. For staffing, higher is generally better; for turnover and deficiencies, lower is better.

MetricThis facilityNew Jersey avgNational avg
Total nurse staffing (hrs/resident/day)3.453.863.89below avg
RN staffing (hrs/resident/day)0.530.690.68below avg
Aide staffing (hrs/resident/day)2.152.232.34below avg
Nursing staff turnover51.7%40.9%46.4%above avg
Deficiencies cited, last inspection14.08.59.5above avg

Staffing

Hours per resident per day as reported to CMS. Higher numbers indicate more direct care time.

3.45
Total Nurse Hrs/Resident/Day
0.53
RN Hrs/Resident/Day
0.77
LPN Hrs/Resident/Day
2.15
Aide Hrs/Resident/Day
2.84
Weekend Nurse Hrs/Resident/Day

Staff Turnover

Lower turnover typically indicates better working conditions and continuity of care. National average for nursing staff is ~60%.

Total Nursing Staff
51.7%
Registered Nurses
66.7%
Administrator Changes 0 in last year

Recent Health Inspection

CMS inspects nursing facilities regularly. Deficiencies are categorized by severity.

Mar 7, 2025
Most Recent Inspection Date
14
Total Deficiencies Found
92
Health Inspection Score
1
Number of Fines

What inspectors found at Complete Care At Milford Manor Llc

Specific deficiencies cited in recent CMS health inspections, most recent first. Severity follows the CMS scope/severity scale. Source: CMS Care Compare.

  • Potential for harm
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.Quality of Life and Care Deficiencies · Jun 25, 2025
  • Actual harm
    Provide safe, appropriate pain management for a resident who requires such services.Quality of Life and Care Deficiencies · Mar 7, 2025
  • Potential for harm
    Provide behavior health training consistent with the requirements and as determined by a facility assessment.Administration Deficiencies · Mar 7, 2025
  • Potential for harm
    Provide training in compliance and ethics.Administration Deficiencies · Mar 7, 2025
  • Potential for harm
    Include as part of its infection prevention and control program, mandatory training that includes written standards, policies, and procedures for the program.Infection Control Deficiencies · Mar 7, 2025
  • Potential for harm
    Develop and implement policies and procedures for flu and pneumonia vaccinations.Infection Control Deficiencies · Mar 7, 2025
  • Potential for harm
    Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.Nutrition and Dietary Deficiencies · Mar 7, 2025
  • Potential for harm
    Provide and implement an infection prevention and control program.Infection Control Deficiencies · Mar 7, 2025
  • Potential for harm
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.Resident Assessment and Care Planning Deficiencies · Mar 7, 2025
  • Potential for harm
    Ensure each resident’s drug regimen must be free from unnecessary drugs.Pharmacy Service Deficiencies · Mar 7, 2025
  • Potential for harm
    Provide enough food/fluids to maintain a resident's health.Quality of Life and Care Deficiencies · Mar 7, 2025
  • Potential for harm
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.Quality of Life and Care Deficiencies · Mar 7, 2025

About This Facility

Address

69 Maple Road
West Milford, NJ 07480

CMS Certification #

315276

Ownership

For profit - Corporation

Certified Beds

120

Avg Residents/Day

104.9

Provider Type

Medicare and Medicaid

First Certified

1989-06-01

Chain

Complete Care (85 facilities)

Setting

Urban

Part of Complete Care

85
Facilities Nationwide

Complete Care operates 85 nursing facilities across the United States.

View All Complete Care Facilities →

Location & Nearby

Explore the area around Complete Care At Milford Manor Llc using Google Maps.

Frequently asked questions

CMS gives Complete Care At Milford Manor Llc an overall rating of 2 out of 5 stars, including 2/5 for staffing and 2/5 for health inspections. These ratings come from the Centers for Medicare & Medicaid Services and are updated monthly.

Complete Care At Milford Manor Llc reports 3.45 total nurse hours per resident per day, compared with the New Jersey average of 3.86.

Its most recent CMS inspection cited 14 deficiencies.

Complete Care At Milford Manor Llc is certified for 120 beds.

Admissions at Complete Care At Milford Manor Llc

For admissions, availability and rehab questions, call (973) 697-5640. If a parent is leaving the hospital, the hospital discharge planner can also check which nursing homes have a bed.

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