Nursing home
Complete Care at Holiday City
4 Plaza Drive, Toms River, NJ 08757 · Map
For profit - Corporation · Part of Complete Care (85 facilities) · 180 certified beds
Complete Care at Holiday City is a Medicare-certified nursing home in Toms River, New Jersey. CMS rates it 3 out of 5 stars overall (1/5 for staffing, 3/5 for health inspections). Nurse staffing is 3.05 hours per resident per day, below the New Jersey average of 3.86. Its most recent inspection on Apr 25, 2025 cited 4 deficiencies.
- 1 fine totaling $12,155In CMS records: 1 total penalty.
CMS quality ratings
Ratings from the Centers for Medicare & Medicaid Services (CMS), updated monthly. 5 stars is the highest quality.
How Complete Care at Holiday City compares
This facility vs. the New Jersey and national averages, from CMS data. For staffing, higher is generally better; for turnover and deficiencies, lower is better.
| Metric | This facility | New Jersey avg | National avg | Compared with the state |
|---|---|---|---|---|
| Total nurse staffing (hrs/resident/day) | 3.05 | 3.86 | 3.89 | below avg |
| RN staffing (hrs/resident/day) | 0.27 | 0.69 | 0.68 | below avg |
| Aide staffing (hrs/resident/day) | 1.85 | 2.23 | 2.34 | below avg |
| Nursing staff turnover | 67.3% | 40.9% | 46.4% | above avg |
| Deficiencies cited, last inspection | 4.0 | 8.5 | 9.5 | below avg |
Staffing
Hours per resident per day as reported to CMS. Higher numbers indicate more direct care time.
Staff turnover
Lower turnover typically indicates better working conditions and continuity of care. National average for nursing staff is 46.4%.
Recent health inspection
CMS inspects nursing facilities regularly. Deficiencies are categorized by severity.
Penalties in CMS records: 1 fine totaling $12,155, 1 total penalty.
What inspectors found at Complete Care at Holiday City
Specific deficiencies cited in recent CMS health inspections, most recent first. Severity follows the CMS scope/severity scale. Source: CMS Care Compare.
- Potential for harm
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · Apr 25, 2025 · Full report (PDF) - Potential for harm
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies · Apr 25, 2025 · Full report (PDF) - Potential for harm
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies · Apr 25, 2025 · Full report (PDF) - Potential for harm
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Rights Deficiencies · Apr 25, 2025 · Full report (PDF) - Potential for harm
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · Feb 13, 2025 · Full report (PDF)
Show all 12 deficiencies
- Potential for harm
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies · Feb 13, 2025 · Full report (PDF) - Potential for harm
Ensure services provided by the nursing facility meet professional standards of quality.
Resident Assessment and Care Planning Deficiencies · Feb 13, 2025 · Full report (PDF) - Potential for harm
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Resident Assessment and Care Planning Deficiencies · Feb 13, 2025 · Full report (PDF) - Potential for harm
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies · Feb 13, 2025 · Full report (PDF) - Potential for harm
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies · Feb 13, 2025 · Full report (PDF) - Potential for harm
Respond appropriately to all alleged violations.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Feb 13, 2025 · Full report (PDF) - Potential for harm
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies · Feb 13, 2025 · Full report (PDF)
Read the full inspection reports on Medicare.gov Each inspection there has a “Read the full report” link with the inspectors’ written findings.
About this facility
- Address
- 4 Plaza Drive
Toms River, NJ 08757 - CMS certification #
- 315320
- Ownership
- For profit - Corporation
- Certified beds
- 180
- Avg residents/day
- 141.2
- Provider type
- Medicare and Medicaid
- First certified
- 1993-01-01
- Chain
- Complete Care (85 facilities)
- Setting
- Urban
Part of Complete Care
Complete Care operates 85 nursing facilities across the United States. View all Complete Care facilities →
Not SLA enrolled. This facility hasn’t enrolled in resident survey verification. Learn about enrollment →
Location and nearby
Explore the area around Complete Care at Holiday City using Google Maps.
Other public records
- Website says Respite stays, nurse 24 hours a day, works with hospice
- Workplace safety 1 OSHA workplace safety inspection since 2018, 2 violations cited
- Emergency In hurricane evacuation zone Ocean-D
Full public records, with dates and sources
Care and services
From the community’s website
What Complete Care at Holiday City says about itself, quoted from its own site. We have not checked these claims against licensing records. Ask about each one on a tour.
- Offers respite or short-term stays.
Respite Care
(page, checked Oct 12, 2026) - Nurse on site: 24 hours a day.
We also provide advanced clinical specialties for those who require more time and assistance, in addition to around-the-clock nursing care, in a welcoming setting that feels like home.
(page, checked Oct 12, 2026) - Offers hospice care on site or works with hospice providers.
Hospice Care
(page, checked Oct 12, 2026)
Staff pay and workplace safety
Federal records about how the employer here treats its staff.
OSHA workplace safety inspections
OSHA inspects workplaces for staff safety, such as lifting, needles, chemicals and workplace violence. It does not inspect resident care.
- Jun 20, 2018: referral inspection, partial (health). Case closed Dec 12, 2018. 2 violations cited (2 serious). Penalties: $6,652 proposed, $4,323 now. OSHA record. OSHA recorded the employer as Holiday Care Center. Matched by street address; the name OSHA recorded differs from the community's.
Details
- Serious: Safe electrical work practices (1910.333(a)(1)). Penalty $6,652 proposed, $4,323 now. To be fixed by Nov 9, 2018.
- Serious: Safe electrical work practices (1910.333(b)(2)). Penalty $0 proposed, $0 now. To be fixed by Nov 9, 2018.
Source: U.S. Department of Labor OSHA enforcement data, as of Oct 15, 2026, inspections since 2016. Penalties can change while a case is open or contested.
Location and nearby care
- Nearest hospital with an emergency room
- Community Medical Center, Toms River. 1.3 miles away, straight line. CMS overall hospital rating: 1 of 5 stars.
- Nearest Medicare nursing home
- Community Medical Center Tcu, Toms River. 0.5 miles away, straight line.
- Nearest home health agency office
- Visiting Nurse Association Of Central Jersey Home Care And Hospice, Toms River. 4.1 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- Walmart Pharmacy. 0.5 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 08757 as metropolitan (metropolitan core).
- Dialysis within 15 miles
- Fmc John J De Palma Renal Center, Toms River, 0.0 miles away, straight line (CMS rating 3 of 5 stars)
Fmc Toms River, Toms River, 3.0 miles away, straight line (CMS rating 4 of 5 stars)
Davita Ocean County Dialysis, Toms River, 3.4 miles away, straight line (CMS rating 3 of 5 stars) - Hospice
- 25 Medicare hospices tell CMS they serve ZIP code 08757.
Holisticare Hospice Of New Jersey, LLC, office in Toms River, 0.9 miles away, straight line (CMS family survey rating 3 of 5 stars)
Vna Of Central Jersey Home Care & Hospice, office in Toms River, 4.1 miles away, straight line (CMS family survey rating 4 of 5 stars)
Affinity Care Of Nj, LLC, office in Brick, 7.5 miles away, straight line (CMS family survey rating 3 of 5 stars) - Nearest geriatric medicine practice
- Mid Atlantic Geriatric Associates Ocean Pa, Manchester. 4.0 miles away, straight line. 1 geriatric medicine doctor listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard risk
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Hurricane evacuation zone
- Ocean-D (Zone D: Barnegat cut out for shelter location purposes.) on the New Jersey hurricane evacuation zones (2020 hurricane evacuation study). (FEMA Region 2 / New Jersey Office of Emergency Management, map updated Jan 8, 2024)
- Flood zone
- Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
- FEMA National Risk Index
- Overall: relatively low. By hazard: hurricane relatively low, inland flooding relatively moderate, coastal flooding relatively low, tornado very low, heat wave relatively low, earthquake relatively low. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
What we checked
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | Nothing on record |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | See above |
| Hurricane evacuation zone maps | See above | |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | Not shown: no FEMA wildfire rating of moderate or higher here |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
| The community’s own website | See above |
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Frequently asked questions
Is Complete Care at Holiday City a good nursing home?
CMS gives Complete Care at Holiday City an overall rating of 3 out of 5 stars, including 1/5 for staffing and 3/5 for health inspections. These ratings come from the Centers for Medicare & Medicaid Services and are updated monthly.
How is Complete Care at Holiday City staffed?
Complete Care at Holiday City reports 3.05 total nurse hours per resident per day, compared with the New Jersey average of 3.86.
Has Complete Care at Holiday City had inspection problems?
Its most recent CMS inspection cited 4 deficiencies.
How many beds does Complete Care at Holiday City have?
Complete Care at Holiday City is certified for 180 beds.