For profit - Corporation ·
180 certified beds ·
Medicare and Medicaid
· Part of Complete Care (85 facilities)
3
Overall CMS Rating
★★★☆☆
Complete Care At Holiday City is a Medicare-certified nursing home in Toms River, New Jersey. CMS rates it 3 out of 5 stars overall (1/5 for staffing, 3/5 for health inspections). Nurse staffing is 3.05 hours per resident per day, below the New Jersey average of 3.86. Its most recent inspection on Apr 25, 2025 cited 4 deficiencies.
1 fine totaling $12,155 in CMS records.
1 total penalty
Not SLA EnrolledThis facility hasn't enrolled in resident survey verification. Learn about enrollment →
CMS Quality Ratings
Ratings from the Centers for Medicare & Medicaid Services (CMS), updated monthly. 5 stars = highest quality.
Overall Rating
★★★☆☆ 3/5
Health Inspections
★★★☆☆ 3/5
Staffing
★☆☆☆☆ 1/5
Quality Measures
★★★★★ 5/5
Long-Stay QM
★★★★★ 5/5
Short-Stay QM
★★★★☆ 4/5
How Complete Care At Holiday City compares
This facility vs. the New Jersey and national averages, from CMS data. For staffing, higher is generally better; for turnover and deficiencies, lower is better.
Metric
This facility
New Jersey avg
National avg
Total nurse staffing (hrs/resident/day)
3.05
3.86
3.89
below avg
RN staffing (hrs/resident/day)
0.27
0.69
0.68
below avg
Aide staffing (hrs/resident/day)
1.85
2.23
2.34
below avg
Nursing staff turnover
67.3%
40.9%
46.4%
above avg
Deficiencies cited, last inspection
4.0
8.5
9.5
below avg
Staffing
Hours per resident per day as reported to CMS. Higher numbers indicate more direct care time.
3.05
Total Nurse Hrs/Resident/Day
0.27
RN Hrs/Resident/Day
0.93
LPN Hrs/Resident/Day
1.85
Aide Hrs/Resident/Day
2.75
Weekend Nurse Hrs/Resident/Day
Staff Turnover
Lower turnover typically indicates better working conditions and continuity of care. National average for nursing staff is ~60%.
Total Nursing Staff
67.3%
Registered Nurses
40.0%
Administrator Changes1 in last year
Recent Health Inspection
CMS inspects nursing facilities regularly. Deficiencies are categorized by severity.
Apr 25, 2025
Most Recent Inspection Date
4
Total Deficiencies Found
28
Health Inspection Score
1
Number of Fines
What inspectors found at Complete Care At Holiday City
Specific deficiencies cited in recent CMS health inspections, most recent first. Severity follows the CMS scope/severity scale. Source: CMS Care Compare.
Potential for harm
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.Nutrition and Dietary Deficiencies · Apr 25, 2025
Potential for harm
Provide care and assistance to perform activities of daily living for any resident who is unable.Quality of Life and Care Deficiencies · Apr 25, 2025
Potential for harm
Ensure each resident receives an accurate assessment.Resident Assessment and Care Planning Deficiencies · Apr 25, 2025
Potential for harm
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.Resident Rights Deficiencies · Apr 25, 2025
Potential for harm
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.Nutrition and Dietary Deficiencies · Feb 13, 2025
Potential for harm
Provide appropriate treatment and care according to orders, resident’s preferences and goals.Quality of Life and Care Deficiencies · Feb 13, 2025
Potential for harm
Ensure services provided by the nursing facility meet professional standards of quality.Resident Assessment and Care Planning Deficiencies · Feb 13, 2025
Potential for harm
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.Resident Assessment and Care Planning Deficiencies · Feb 13, 2025
Potential for harm
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.Resident Assessment and Care Planning Deficiencies · Feb 13, 2025
Potential for harm
Ensure each resident receives an accurate assessment.Resident Assessment and Care Planning Deficiencies · Feb 13, 2025
Potential for harm
Respond appropriately to all alleged violations.Freedom from Abuse, Neglect, and Exploitation Deficiencies · Feb 13, 2025
Potential for harm
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.Resident Rights Deficiencies · Feb 13, 2025
About This Facility
Address
4 Plaza Drive Toms River, NJ 08757
CMS Certification #
315320
Ownership
For profit - Corporation
Certified Beds
180
Avg Residents/Day
141.2
Provider Type
Medicare and Medicaid
First Certified
1993-01-01
Chain
Complete Care (85 facilities)
Setting
Urban
Part of Complete Care
85
Facilities Nationwide
Complete Care operates 85 nursing facilities across the United States.
CMS gives Complete Care At Holiday City an overall rating of 3 out of 5 stars, including 1/5 for staffing and 3/5 for health inspections. These ratings come from the Centers for Medicare & Medicaid Services and are updated monthly.
Complete Care At Holiday City reports 3.05 total nurse hours per resident per day, compared with the New Jersey average of 3.86.
Its most recent CMS inspection cited 4 deficiencies.
Complete Care At Holiday City is certified for 180 beds.
Admissions at Complete Care At Holiday City
For admissions, availability and rehab questions, call (732) 240-0900. If a parent is leaving the hospital, the hospital discharge planner can also check which nursing homes have a bed.
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