Nursing home · Top rated by CMS
Complete Care at Harborage
7600 River Rd, North Bergen, NJ 07047 · Map
For profit - Limited Liability company · Part of Complete Care (85 facilities) · 247 certified beds
Complete Care at Harborage is a Medicare-certified nursing home in North Bergen, New Jersey. CMS rates it 5 out of 5 stars overall (2/5 for staffing, 4/5 for health inspections). Nurse staffing is 3.51 hours per resident per day, below the New Jersey average of 3.86. Its most recent inspection on Dec 6, 2024 cited 6 deficiencies.
CMS quality ratings
Ratings from the Centers for Medicare & Medicaid Services (CMS), updated monthly. 5 stars is the highest quality.
How Complete Care at Harborage compares
This facility vs. the New Jersey and national averages, from CMS data. For staffing, higher is generally better; for turnover and deficiencies, lower is better.
| Metric | This facility | New Jersey avg | National avg | Compared with the state |
|---|---|---|---|---|
| Total nurse staffing (hrs/resident/day) | 3.51 | 3.86 | 3.89 | below avg |
| RN staffing (hrs/resident/day) | 0.83 | 0.69 | 0.68 | above avg |
| Aide staffing (hrs/resident/day) | 2.17 | 2.23 | 2.34 | below avg |
| Nursing staff turnover | 51.2% | 40.9% | 46.4% | above avg |
| Deficiencies cited, last inspection | 6.0 | 8.5 | 9.5 | below avg |
Staffing
Hours per resident per day as reported to CMS. Higher numbers indicate more direct care time.
Staff turnover
Lower turnover typically indicates better working conditions and continuity of care. National average for nursing staff is 46.4%.
Recent health inspection
CMS inspects nursing facilities regularly. Deficiencies are categorized by severity.
What inspectors found at Complete Care at Harborage
Specific deficiencies cited in recent CMS health inspections, most recent first. Severity follows the CMS scope/severity scale. Source: CMS Care Compare.
- Potential for harm
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies · Dec 6, 2024 · Full report (PDF) - Potential for harm
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Resident Assessment and Care Planning Deficiencies · Dec 6, 2024 · Full report (PDF) - Potential for harm
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies · Dec 6, 2024 · Full report (PDF) - Potential for harm
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Pharmacy Service Deficiencies · Dec 6, 2024 · Full report (PDF) - Potential for harm
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Quality of Life and Care Deficiencies · Dec 6, 2024 · Full report (PDF)
Show all 12 deficiencies
- Potential for harm
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies · Dec 6, 2024 · Full report (PDF) - Immediate jeopardy
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Jan 8, 2024 · Full report (PDF) - Potential for harm
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies · Jan 8, 2024 · Full report (PDF) - Potential for harm
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Apr 26, 2023 - Potential for harm
Ensure the facility is licensed under applicable State and local law and operates and provides services in compliance with all applicable Federal, State, and local laws, regulations, and codes, and with accepted professional standards.
Administration Deficiencies · Apr 26, 2023 - Potential for harm
Ensure medication error rates are not 5 percent or greater.
Pharmacy Service Deficiencies · Apr 26, 2023 - Potential for harm
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies · Apr 26, 2023
Read the full inspection reports on Medicare.gov Each inspection there has a “Read the full report” link with the inspectors’ written findings.
About this facility
- Address
- 7600 River Rd
North Bergen, NJ 07047 - CMS certification #
- 315307
- Ownership
- For profit - Limited Liability company
- Certified beds
- 247
- Avg residents/day
- 226.0
- Provider type
- Medicare and Medicaid
- First certified
- 1991-10-02
- Chain
- Complete Care (85 facilities)
- Setting
- Urban
Part of Complete Care
Complete Care operates 85 nursing facilities across the United States. View all Complete Care facilities →
Not SLA enrolled. This facility hasn’t enrolled in resident survey verification. Learn about enrollment →
Location and nearby
Explore the area around Complete Care at Harborage using Google Maps.
Other public records
- Website says Respite stays, nurse 24 hours a day, works with hospice
- Workplace safety 2 OSHA workplace safety inspections since 2020, 3 violations cited
- Emergency In hurricane evacuation zone Hudson-F
Full public records, with dates and sources
Care and services
From the community’s website
What Complete Care at Harborage says about itself, quoted from its own site. We have not checked these claims against licensing records. Ask about each one on a tour.
- Offers respite or short-term stays.
Respite Care
(page, checked Oct 12, 2026) - Nurse on site: 24 hours a day.
We also provide advanced clinical specialties for those who require more time and assistance, in addition to around-the-clock nursing care, in a welcoming setting that feels like home.
(page, checked Oct 12, 2026) - Offers hospice care on site or works with hospice providers.
Hospice Care
(page, checked Oct 12, 2026) - Apartment types named: private room, semi-private room.
Spacious private and semi-private rooms with cozy touches and complimentary Wi-Fi
(page, checked Oct 15, 2026)
Staff pay and workplace safety
Federal records about how the employer here treats its staff.
Federal wage and hour cases
The Department of Labor checks that staff are paid minimum wage and overtime as the law requires.
DOL also concluded 1 case here with no violations found, most recently for a period ending Feb 19, 2005.
Source: U.S. Department of Labor, Wage and Hour Division enforcement data, loaded Oct 15, 2026. Concluded cases only. The dates are the period in which DOL found violations, not when the case opened or closed. Back wages are what the employer agreed to pay; penalties are what DOL assessed. DOL does not publish a page for each case, so search the dataset by case number.
OSHA workplace safety inspections
OSHA inspects workplaces for staff safety, such as lifting, needles, chemicals and workplace violence. It does not inspect resident care.
- May 28, 2020: fatality or catastrophe inspection, partial (health). Case closed Apr 23, 2026. 1 violation cited (1 other). Penalties: $13,494 proposed, $13,494 now. OSHA record. OSHA recorded the employer as Hackensack Meridian Health Residential Care INC., the Harborage. Matched by street address; the name OSHA recorded differs from the community's.
Details
- Other than serious: Respiratory protection (respirators, N95 fit testing) (1910.134(e)(2)(ii)). Penalty $13,494 proposed, $13,494 now. To be fixed by Oct 26, 2020. Contested by the employer.
- May 6, 2020: complaint inspection, partial (health). Case closed Apr 23, 2026. 2 violations cited (2 other). Penalties: $3,010 proposed, $4,089 now. OSHA record. OSHA recorded the employer as Hackensack Meridian Health Residential Care INC., the Harborage. Matched by street address; the name OSHA recorded differs from the community's.
Details
- Other than serious: Employee involvement in injury recordkeeping (1904.35(a)(3)). Penalty $1,928 proposed, $1,928 now. Contested by the employer.
- Other than serious: Respiratory protection (respirators, N95 fit testing) (1910.134(m)(2)(i)). Penalty $1,082 proposed, $2,161 now. To be fixed by Dec 9, 2020. Contested by the employer.
Source: U.S. Department of Labor OSHA enforcement data, as of Oct 15, 2026, inspections since 2016. Penalties can change while a case is open or contested.
Location and nearby care
- Nearest hospital with an emergency room
- Palisades Medical Center, North Bergen. 0.1 miles away, straight line. CMS overall hospital rating: 2 of 5 stars.
- Nearest Medicare nursing home
- Hudsonview Health Care Center, North Bergen. 0.6 miles away, straight line.
- Nearest home health agency office
- Promise Care Nj, West New York. 1.6 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- Walgreens. 0.1 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 07047 as metropolitan (metropolitan core).
- Dialysis within 15 miles
- Davita Dialysis At Palisades Medical Center, North Bergen, 0.1 miles away, straight line (CMS rating 4 of 5 stars)
Fmc Fairview, Fairview, 1.4 miles away, straight line (CMS rating 4 of 5 stars)
Fmc Avantus Upper Manhattan Dialysis Center, New York, 1.5 miles away, straight line (CMS rating 5 of 5 stars) - Hospice
- 20 Medicare hospices tell CMS they serve ZIP code 07047.
Bayada Hospice, office in North Bergen, 2.4 miles away, straight line (CMS family survey rating 3 of 5 stars)
Vnsny Hospice And Palliative Care, office in New York, 3.4 miles away, straight line (CMS family survey rating 2 of 5 stars)
Holy Name Hospice, office in Teaneck, 5.9 miles away, straight line (CMS family survey rating 5 of 5 stars) - Nearest geriatric medicine practice
- William F Ryan Community Health Center Inc, New York. 1.5 miles away, straight line. 1 geriatric medicine doctor listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard risk
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Hurricane evacuation zone
- Hudson-F on the New Jersey hurricane evacuation zones (2020 hurricane evacuation study). (FEMA Region 2 / New Jersey Office of Emergency Management, map updated Jan 8, 2024)
- Flood zone
- Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
- FEMA National Risk Index
- Overall: relatively moderate. By hazard: hurricane relatively low, inland flooding relatively moderate, coastal flooding relatively high, wildfire very low, tornado relatively low, heat wave relatively moderate, earthquake relatively low. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
What we checked
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | See above |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | See above |
| Hurricane evacuation zone maps | See above | |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | Not shown: FEMA rates wildfire risk here very low |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
| The community’s own website | See above |
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Frequently asked questions
Is Complete Care at Harborage a good nursing home?
CMS gives Complete Care at Harborage an overall rating of 5 out of 5 stars, including 2/5 for staffing and 4/5 for health inspections. These ratings come from the Centers for Medicare & Medicaid Services and are updated monthly.
How is Complete Care at Harborage staffed?
Complete Care at Harborage reports 3.51 total nurse hours per resident per day, compared with the New Jersey average of 3.86.
Has Complete Care at Harborage had inspection problems?
Its most recent CMS inspection cited 6 deficiencies.
How many beds does Complete Care at Harborage have?
Complete Care at Harborage is certified for 247 beds.