Nursing home
Complete Care at Arbors
1750 Route 37 West, Toms River, NJ 08757 · Map
For profit - Corporation · Part of Complete Care (85 facilities) · 120 certified beds
Complete Care at Arbors is a Medicare-certified nursing home in Toms River, New Jersey. CMS rates it 4 out of 5 stars overall (2/5 for staffing, 3/5 for health inspections). Nurse staffing is 3.18 hours per resident per day, below the New Jersey average of 3.86. Its most recent inspection on Mar 27, 2025 cited 8 deficiencies.
CMS quality ratings
Ratings from the Centers for Medicare & Medicaid Services (CMS), updated monthly. 5 stars is the highest quality.
How Complete Care at Arbors compares
This facility vs. the New Jersey and national averages, from CMS data. For staffing, higher is generally better; for turnover and deficiencies, lower is better.
| Metric | This facility | New Jersey avg | National avg | Compared with the state |
|---|---|---|---|---|
| Total nurse staffing (hrs/resident/day) | 3.18 | 3.86 | 3.89 | below avg |
| RN staffing (hrs/resident/day) | 0.65 | 0.69 | 0.68 | below avg |
| Aide staffing (hrs/resident/day) | 1.69 | 2.23 | 2.34 | below avg |
| Nursing staff turnover | 50.0% | 40.9% | 46.4% | above avg |
| Deficiencies cited, last inspection | 8.0 | 8.5 | 9.5 | below avg |
Staffing
Hours per resident per day as reported to CMS. Higher numbers indicate more direct care time.
Staff turnover
Lower turnover typically indicates better working conditions and continuity of care. National average for nursing staff is 46.4%.
Recent health inspection
CMS inspects nursing facilities regularly. Deficiencies are categorized by severity.
- Every deficiency from the March 27, 2025 inspection was corrected by May 21, 2025
What inspectors found at Complete Care at Arbors
Specific deficiencies cited in recent CMS health inspections, most recent first. Severity follows the CMS scope/severity scale. Source: CMS Care Compare.
- Potential for harm
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies · Mar 27, 2025 · Full report (PDF) - Potential for harm
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Mar 27, 2025 · Full report (PDF) - Potential for harm
Ensure services provided by the nursing facility meet professional standards of quality.
Resident Assessment and Care Planning Deficiencies · Mar 27, 2025 · Full report (PDF) - Potential for harm
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · Mar 27, 2025 · Full report (PDF) - Potential for harm
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Pharmacy Service Deficiencies · Mar 27, 2025 · Full report (PDF)
Show all 12 deficiencies
- Potential for harm
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies · Mar 27, 2025 · Full report (PDF) - Potential for harm
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Quality of Life and Care Deficiencies · Mar 27, 2025 · Full report (PDF) - Potential for harm
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies · Mar 27, 2025 · Full report (PDF) - Potential for harm
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · May 17, 2024 · Full report (PDF) - Potential for harm
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Resident Assessment and Care Planning Deficiencies · May 17, 2024 · Full report (PDF) - Potential for harm
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies · May 17, 2024 · Full report (PDF) - Potential for harm
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · May 17, 2024 · Full report (PDF)
Read the full inspection reports on Medicare.gov Each inspection there has a “Read the full report” link with the inspectors’ written findings.
About this facility
- Address
- 1750 Route 37 West
Toms River, NJ 08757 - CMS certification #
- 315333
- Ownership
- For profit - Corporation
- Certified beds
- 120
- Avg residents/day
- 103.8
- Provider type
- Medicare and Medicaid
- First certified
- 1994-07-14
- Chain
- Complete Care (85 facilities)
- Setting
- Urban
Part of Complete Care
Complete Care operates 85 nursing facilities across the United States. View all Complete Care facilities →
Not SLA enrolled. This facility hasn’t enrolled in resident survey verification. Learn about enrollment →
Location and nearby
Explore the area around Complete Care at Arbors using Google Maps.
Other public records
- Website says Respite stays, nurse 24 hours a day, works with hospice
- Emergency In hurricane evacuation zone Ocean-E
Full public records, with dates and sources
Care and services
From the community’s website
What Complete Care at Arbors says about itself, quoted from its own site. We have not checked these claims against licensing records. Ask about each one on a tour.
- Offers respite or short-term stays.
Respite Care
(page, checked Oct 12, 2026) - Nurse on site: 24 hours a day.
We also provide advanced clinical specialties for those who require more time and assistance, in addition to around-the-clock nursing care, in a welcoming setting that feels like home.
(page, checked Oct 12, 2026) - Offers hospice care on site or works with hospice providers.
Hospice Care
(page, checked Oct 12, 2026)
Location and nearby care
- Nearest hospital with an emergency room
- Community Medical Center, Toms River. 3.5 miles away, straight line. CMS overall hospital rating: 1 of 5 stars.
- Nearest Medicare nursing home
- Aristacare at Manchester, Manchester. 2.1 miles away, straight line.
- Nearest home health agency office
- Visiting Nurse Association Of Central Jersey Home Care And Hospice, Toms River. 5.3 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- Walgreens. 1.3 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 08757 as metropolitan (metropolitan core).
- Dialysis within 15 miles
- Fmc John J De Palma Renal Center, Toms River, 2.4 miles away, straight line (CMS rating 3 of 5 stars)
Fmc Toms River, Toms River, 5.0 miles away, straight line (CMS rating 4 of 5 stars)
Fmc Whiting, Whiting, 5.1 miles away, straight line (CMS rating 3 of 5 stars) - Hospice
- 25 Medicare hospices tell CMS they serve ZIP code 08757.
Holisticare Hospice Of New Jersey, LLC, office in Toms River, 1.6 miles away, straight line (CMS family survey rating 3 of 5 stars)
Vna Of Central Jersey Home Care & Hospice, office in Toms River, 5.3 miles away, straight line (CMS family survey rating 4 of 5 stars)
Swan Hospice, office in Lakewood, 7.2 miles away, straight line (CMS family survey rating 2 of 5 stars) - Nearest geriatric medicine practice
- Mid Atlantic Geriatric Associates Ocean Pa, Manchester. 1.6 miles away, straight line. 1 geriatric medicine doctor listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard risk
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Hurricane evacuation zone
- Ocean-E (Zone E: Remaining areas.) on the New Jersey hurricane evacuation zones (2020 hurricane evacuation study). (FEMA Region 2 / New Jersey Office of Emergency Management, map updated Jan 8, 2024)
- Flood zone
- Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
- FEMA National Risk Index
- Overall: relatively low. By hazard: hurricane relatively moderate, inland flooding relatively moderate, coastal flooding very low, wildfire relatively low, tornado very low, heat wave relatively moderate, earthquake relatively low. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
What we checked
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | Nothing on record |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | Nothing on record |
| Hurricane evacuation zone maps | See above | |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | Not shown: FEMA rates wildfire risk here relatively low |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
| The community’s own website | See above |
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Frequently asked questions
Is Complete Care at Arbors a good nursing home?
CMS gives Complete Care at Arbors an overall rating of 4 out of 5 stars, including 2/5 for staffing and 3/5 for health inspections. These ratings come from the Centers for Medicare & Medicaid Services and are updated monthly.
How is Complete Care at Arbors staffed?
Complete Care at Arbors reports 3.18 total nurse hours per resident per day, compared with the New Jersey average of 3.86.
Has Complete Care at Arbors had inspection problems?
Its most recent CMS inspection cited 8 deficiencies.
How many beds does Complete Care at Arbors have?
Complete Care at Arbors is certified for 120 beds.