Nursing home
Heritage of Bel Air
1203 North 13Th Street, Norfolk, NE 68701 · Map
Non profit - Corporation · Part of Vetter Senior Living (22 facilities) · 108 certified beds
Heritage of Bel Air is a Medicare-certified nursing home in Norfolk, Nebraska. CMS rates it 4 out of 5 stars overall (4/5 for staffing, 3/5 for health inspections). Nurse staffing is 4.12 hours per resident per day, below the Nebraska average of 4.17. Its most recent inspection on Jul 31, 2025 cited 4 deficiencies.
CMS quality ratings
Ratings from the Centers for Medicare & Medicaid Services (CMS), updated monthly. 5 stars is the highest quality.
How Heritage of Bel Air compares
This facility vs. the Nebraska and national averages, from CMS data. For staffing, higher is generally better; for turnover and deficiencies, lower is better.
| Metric | This facility | Nebraska avg | National avg | Compared with the state |
|---|---|---|---|---|
| Total nurse staffing (hrs/resident/day) | 4.12 | 4.17 | 3.89 | below avg |
| RN staffing (hrs/resident/day) | 0.63 | 0.71 | 0.68 | below avg |
| Aide staffing (hrs/resident/day) | 2.76 | 2.76 | 2.34 | below avg |
| Nursing staff turnover | 33.6% | 49.3% | 46.4% | below avg |
| Deficiencies cited, last inspection | 4.0 | 6.7 | 9.5 | below avg |
Staffing
Hours per resident per day as reported to CMS. Higher numbers indicate more direct care time.
Staff turnover
Lower turnover typically indicates better working conditions and continuity of care. National average for nursing staff is 46.4%.
Recent health inspection
CMS inspects nursing facilities regularly. Deficiencies are categorized by severity.
- Every deficiency from the July 31, 2025 inspection was corrected by September 8, 2025
What inspectors found at Heritage of Bel Air
Specific deficiencies cited in recent CMS health inspections, most recent first. Severity follows the CMS scope/severity scale. Source: CMS Care Compare.
- Potential for harm
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · Jul 31, 2025 · Full report (PDF) - Potential for harm
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Nutrition and Dietary Deficiencies · Jul 31, 2025 · Full report (PDF) - Potential for harm
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Jul 31, 2025 · Full report (PDF) - Potential for harm
Ensure medication error rates are not 5 percent or greater.
Pharmacy Service Deficiencies · Jul 31, 2025 · Full report (PDF) - Potential for harm
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Jul 30, 2024 · Full report (PDF)
Show all 11 deficiencies
- Potential for harm
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Pharmacy Service Deficiencies · Jul 30, 2024 · Full report (PDF) - Potential for harm
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · Jul 30, 2024 · Full report (PDF) - Actual harm
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · Jul 25, 2023 - Potential for harm
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Jul 25, 2023 - Potential for harm
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Pharmacy Service Deficiencies · Jul 25, 2023 - Potential for harm
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies · Jul 25, 2023
Read the full inspection reports on Medicare.gov Each inspection there has a “Read the full report” link with the inspectors’ written findings.
About this facility
- Address
- 1203 North 13Th Street
Norfolk, NE 68701 - CMS certification #
- 285089
- Ownership
- Non profit - Corporation
- Certified beds
- 108
- Avg residents/day
- 98.9
- Provider type
- Medicare and Medicaid
- First certified
- 1989-05-16
- Chain
- Vetter Senior Living (22 facilities)
- Setting
- Rural
Part of Vetter Senior Living
Vetter Senior Living operates 22 nursing facilities across the United States. View all Vetter Senior Living facilities →
Not SLA enrolled. This facility hasn’t enrolled in resident survey verification. Learn about enrollment →
Location and nearby
Explore the area around Heritage of Bel Air using Google Maps.
Other public records
- Website says Works with hospice, transportation
Full public records, with dates and sources
Care and services
From the community’s website
What Heritage of Bel Air says about itself, quoted from its own site. We have not checked these claims against licensing records. Ask about each one on a tour.
- Offers hospice care on site or works with hospice providers.
Hospice services are also available to complete our continuum of care provided.
(page, checked Oct 12, 2026) - Provides transportation.
We offer recreation activities, transportation, deluxe private or companion rooms, an in-house beautician, a beautiful chapel, restorative nursing care, and physical, speech and occupational therapies.
(page, checked Oct 12, 2026) - Apartment types named: companion suite.
We offer recreation activities, transportation, deluxe private or companion rooms, an in-house beautician, a beautiful chapel, restorative nursing care, and physical, speech and occupational therapies.
(page, checked Oct 12, 2026)
Location and nearby care
- Nearest hospital with an emergency room
- Faith Health, Norfolk. 1.5 miles away, straight line. CMS overall hospital rating: 3 of 5 stars.
- Nearest Medicare nursing home
- St. Joseph's Rehabilitation and Care Center, Norfolk. 1.2 miles away, straight line.
- Nearest home health agency office
- Faith Health Home Health, Norfolk. 1.4 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- CVS Pharmacy. 0.9 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 68701 as micropolitan (micropolitan core).
- Dialysis within 15 miles
- Davita N.E. Nebraska Dialysis, Norfolk, 1.3 miles away, straight line (CMS rating 5 of 5 stars)
- Hospice
- 4 Medicare hospices tell CMS they serve ZIP code 68701.
Faith Health Hospice, office in Norfolk, 1.4 miles away, straight line (CMS family survey rating 4 of 5 stars)
Aseracare Hospice, office in Norfolk, 1.4 miles away, straight line (CMS family survey rating 3 of 5 stars) - Nearest geriatric medicine practice
- Unmc Physicians, Omaha. 84.7 miles away, straight line. 1 geriatric medicine doctor listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard risk
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Flood zone
- Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
- Wildfire risk to homes
- In Norfolk, NE, risk to homes is greater than 87% of communities in Nebraska and 81% of communities nationwide. USDA rates the whole town or city, not this address. (USDA Forest Service, Wildfire Risk to Communities, April 2026)
- FEMA National Risk Index
- Overall: relatively moderate. By hazard: inland flooding relatively moderate, wildfire relatively moderate, tornado very high, heat wave relatively low, earthquake very low. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
What we checked
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | Nothing on record |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | Nothing on record |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | See above |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
| The community’s own website | See above |
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Frequently asked questions
Is Heritage of Bel Air a good nursing home?
CMS gives Heritage of Bel Air an overall rating of 4 out of 5 stars, including 4/5 for staffing and 3/5 for health inspections. These ratings come from the Centers for Medicare & Medicaid Services and are updated monthly.
How is Heritage of Bel Air staffed?
Heritage of Bel Air reports 4.12 total nurse hours per resident per day, compared with the Nebraska average of 4.17.
Has Heritage of Bel Air had inspection problems?
Its most recent CMS inspection cited 4 deficiencies.
How many beds does Heritage of Bel Air have?
Heritage of Bel Air is certified for 108 beds.