Nursing home
Emerald Nursing & Rehabilitation Mercy
7410 Mercy Road, Omaha, NE 68124 · Map
For profit - Limited Liability company · Part of Emerald Healthcare (14 facilities) · 174 certified beds
Emerald Nursing & Rehabilitation Mercy is a Medicare-certified nursing home in Omaha, Nebraska. CMS rates it 1 out of 5 stars overall (1/5 for staffing, 1/5 for health inspections). Nurse staffing is 3.43 hours per resident per day, below the Nebraska average of 4.17. Its most recent inspection on Mar 20, 2025 cited 19 deficiencies.
- 2 fines totaling $39,481In CMS records: 3 total penalties, 1 Medicare payment denial.
CMS quality ratings
Ratings from the Centers for Medicare & Medicaid Services (CMS), updated monthly. 5 stars is the highest quality.
How Emerald Nursing & Rehabilitation Mercy compares
This facility vs. the Nebraska and national averages, from CMS data. For staffing, higher is generally better; for turnover and deficiencies, lower is better.
| Metric | This facility | Nebraska avg | National avg | Compared with the state |
|---|---|---|---|---|
| Total nurse staffing (hrs/resident/day) | 3.43 | 4.17 | 3.89 | below avg |
| RN staffing (hrs/resident/day) | 0.31 | 0.71 | 0.68 | below avg |
| Aide staffing (hrs/resident/day) | 2.20 | 2.76 | 2.34 | below avg |
| Nursing staff turnover | 74.1% | 49.3% | 46.4% | above avg |
| Deficiencies cited, last inspection | 19.0 | 6.7 | 9.5 | above avg |
Staffing
Hours per resident per day as reported to CMS. Higher numbers indicate more direct care time.
Staff turnover
Lower turnover typically indicates better working conditions and continuity of care. National average for nursing staff is 46.4%.
Recent health inspection
CMS inspects nursing facilities regularly. Deficiencies are categorized by severity.
Penalties in CMS records: 2 fines totaling $39,481, 3 total penalties, 1 Medicare payment denial.
What inspectors found at Emerald Nursing & Rehabilitation Mercy
Specific deficiencies cited in recent CMS health inspections, most recent first. Severity follows the CMS scope/severity scale. Source: CMS Care Compare.
- Actual harm
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies · Mar 18, 2026 · Full report (PDF) - Potential for harm
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · Mar 18, 2026 · Full report (PDF) - Potential for harm
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Mar 18, 2026 · Full report (PDF) - Potential for harm
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Pharmacy Service Deficiencies · Mar 18, 2026 · Full report (PDF) - Potential for harm
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies · Mar 18, 2026 · Full report (PDF)
Show all 12 deficiencies
- Potential for harm
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Resident Assessment and Care Planning Deficiencies · Mar 18, 2026 · Full report (PDF) - Potential for harm
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident Rights Deficiencies · Mar 18, 2026 · Full report (PDF) - Potential for harm
Allow residents to self-administer drugs if determined clinically appropriate.
Resident Rights Deficiencies · Mar 18, 2026 · Full report (PDF) - Potential for harm
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies · Nov 18, 2025 · Full report (PDF) - Actual harm
Ensure that residents are free from significant medication errors.
Pharmacy Service Deficiencies · Jul 28, 2025 · Full report (PDF) - Potential for harm
Ensure services provided by the nursing facility meet professional standards of quality.
Resident Assessment and Care Planning Deficiencies · Jul 28, 2025 · Full report (PDF) - Potential for harm
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident Rights Deficiencies · Jul 28, 2025 · Full report (PDF)
Read the full inspection reports on Medicare.gov Each inspection there has a “Read the full report” link with the inspectors’ written findings.
About this facility
- Address
- 7410 Mercy Road
Omaha, NE 68124 - CMS certification #
- 285058
- Ownership
- For profit - Limited Liability company
- Certified beds
- 174
- Avg residents/day
- 91.4
- Provider type
- Medicare and Medicaid
- First certified
- 1981-06-22
- Chain
- Emerald Healthcare (14 facilities)
- Setting
- Urban
Part of Emerald Healthcare
Emerald Healthcare operates 14 nursing facilities across the United States. View all Emerald Healthcare facilities →
Not SLA enrolled. This facility hasn’t enrolled in resident survey verification. Learn about enrollment →
Location and nearby
Explore the area around Emerald Nursing & Rehabilitation Mercy using Google Maps.
Other public records
- Staff pay 1 federal wage case with violations found, since 2018
Full public records, with dates and sources
Care and services
From the community’s website
What Emerald Nursing & Rehabilitation Mercy says about itself, quoted from its own site. We have not checked these claims against licensing records. Ask about each one on a tour.
- Apartment types named: private room.
To enhance the recovery process, we offer an array of amenities including Spacious Private Rooms, gourmet dining with personalized menu’s and beautiful patio areas to enjoy some fresh air.
(page, checked Oct 12, 2026)
Staff pay and workplace safety
Federal records about how the employer here treats its staff.
Federal wage and hour cases
The Department of Labor checks that staff are paid minimum wage and overtime as the law requires.
- Findings for Dec 1, 2018 to Nov 30, 2020. Violations found: Overtime. Back wages: $785 owed to 13 employees. Employer as DOL recorded it: River City Nursing And Rehabilitation Center (River City Nursing, LLC). Case 1924468.
Source: U.S. Department of Labor, Wage and Hour Division enforcement data, loaded Oct 15, 2026. Concluded cases only. The dates are the period in which DOL found violations, not when the case opened or closed. Back wages are what the employer agreed to pay; penalties are what DOL assessed. DOL does not publish a page for each case, so search the dataset by case number.
Location and nearby care
- Nearest hospital with an emergency room
- Chi Health Bergan Mercy, Omaha. 0.0 miles away, straight line. CMS overall hospital rating: 4 of 5 stars.
- Nearest Medicare nursing home
- Emerald Nursing & Rehab Omaha, Omaha. 1.7 miles away, straight line.
- Nearest home health agency office
- Accentcare Home Health Of Nebraska, Omaha. 0.8 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- Pharmacy. 0.9 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 68124 as metropolitan (metropolitan core).
- Dialysis within 15 miles
- Dci - Spring Street, Omaha, 0.6 miles away, straight line (CMS rating 1 of 5 stars)
Fmc - Nebraska Home Dialysis, Omaha, 0.9 miles away, straight line (CMS rating 2 of 5 stars)
Children'S Nebraska, Omaha, 1.7 miles away, straight line - Hospice
- 16 Medicare hospices tell CMS they serve ZIP code 68124.
Chi Health At Home - Omaha, office in Omaha, 0.2 miles away, straight line (CMS family survey rating 3 of 5 stars)
Aegis Hospice, office in Omaha, 1.4 miles away, straight line
Suncrest Hospice, office in Omaha, 2.4 miles away, straight line (CMS family survey rating 4 of 5 stars) - Nearest geriatric medicine practice
- Physicians Clinic Inc, Omaha. 1.7 miles away, straight line. 1 geriatric medicine doctor listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard risk
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Flood zone
- Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
- FEMA National Risk Index
- Overall: relatively moderate. By hazard: inland flooding relatively moderate, wildfire very low, tornado very high, heat wave relatively moderate, earthquake very low. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
What we checked
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | See above |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | Nothing on record |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | Not shown: FEMA rates wildfire risk here very low |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
| The community’s own website | See above |
Looking for assisted living or memory care instead?
Frequently asked questions
Is Emerald Nursing & Rehabilitation Mercy a good nursing home?
CMS gives Emerald Nursing & Rehabilitation Mercy an overall rating of 1 out of 5 stars, including 1/5 for staffing and 1/5 for health inspections. These ratings come from the Centers for Medicare & Medicaid Services and are updated monthly.
How is Emerald Nursing & Rehabilitation Mercy staffed?
Emerald Nursing & Rehabilitation Mercy reports 3.43 total nurse hours per resident per day, compared with the Nebraska average of 4.17.
Has Emerald Nursing & Rehabilitation Mercy had inspection problems?
Its most recent CMS inspection cited 19 deficiencies.
How many beds does Emerald Nursing & Rehabilitation Mercy have?
Emerald Nursing & Rehabilitation Mercy is certified for 174 beds.