Nursing home
Willow Ridge Of NC
237 Tryon Road, Rutherfordton, NC 28139 · Map
For profit - Corporation · Part of Cch Healthcare (32 facilities) · 150 certified beds
Willow Ridge Of NC is a Medicare-certified nursing home in Rutherfordton, North Carolina. CMS rates it 1 out of 5 stars overall (4/5 for staffing, 1/5 for health inspections). Nurse staffing is 3.57 hours per resident per day, below the North Carolina average of 3.78. Its most recent inspection on Feb 4, 2025 cited 12 deficiencies. Note: it carries a CMS abuse icon.
- CMS abuse iconThis facility has an active abuse icon on its CMS record.
- 4 fines totaling $146,939In CMS records: 5 total penalties, 1 Medicare payment denial.
CMS quality ratings
Ratings from the Centers for Medicare & Medicaid Services (CMS), updated monthly. 5 stars is the highest quality.
How Willow Ridge Of NC compares
This facility vs. the North Carolina and national averages, from CMS data. For staffing, higher is generally better; for turnover and deficiencies, lower is better.
| Metric | This facility | North Carolina avg | National avg | Compared with the state |
|---|---|---|---|---|
| Total nurse staffing (hrs/resident/day) | 3.57 | 3.78 | 3.89 | below avg |
| RN staffing (hrs/resident/day) | 0.52 | 0.59 | 0.68 | below avg |
| Aide staffing (hrs/resident/day) | 2.27 | 2.33 | 2.34 | below avg |
| Nursing staff turnover | 57.9% | 50.4% | 46.4% | above avg |
| Deficiencies cited, last inspection | 12.0 | 5.6 | 9.5 | above avg |
Staffing
Hours per resident per day as reported to CMS. Higher numbers indicate more direct care time.
Staff turnover
Lower turnover typically indicates better working conditions and continuity of care. National average for nursing staff is 46.4%.
Recent health inspection
CMS inspects nursing facilities regularly. Deficiencies are categorized by severity.
- Every deficiency from the March 19, 2026 inspection was corrected by April 6, 2026
Penalties in CMS records: 4 fines totaling $146,939, 5 total penalties, 1 Medicare payment denial.
What inspectors found at Willow Ridge Of NC
Specific deficiencies cited in recent CMS health inspections, most recent first. Severity follows the CMS scope/severity scale. Source: CMS Care Compare.
- Potential for harm
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies · Mar 19, 2026 · Full report (PDF) - Potential for harm
Provide appropriate foot care.
Quality of Life and Care Deficiencies · Mar 19, 2026 · Full report (PDF) - Potential for harm
Provide enough food/fluids to maintain a resident's health.
Quality of Life and Care Deficiencies · Mar 19, 2026 · Full report (PDF) - Potential for harm
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Resident Assessment and Care Planning Deficiencies · Mar 19, 2026 · Full report (PDF) - Potential for harm
Keep residents' personal and medical records private and confidential.
Resident Rights Deficiencies · Mar 19, 2026 · Full report (PDF)
Show all 12 deficiencies
- Immediate jeopardy
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Feb 4, 2025 · Full report (PDF) - Actual harm
Permit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy.
Resident Rights Deficiencies · Feb 4, 2025 · Full report (PDF) - Potential for harm
Reasonably accommodate the needs and preferences of each resident.
Resident Rights Deficiencies · Feb 4, 2025 · Full report (PDF) - Potential for harm
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Resident Rights Deficiencies · Feb 4, 2025 · Full report (PDF) - Potential for harm
Respond appropriately to all alleged violations.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Feb 4, 2025 · Full report (PDF) - Potential for harm
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Feb 4, 2025 · Full report (PDF) - Potential for harm
Give the resident's representative the ability to exercise the resident's rights.
Resident Rights Deficiencies · Feb 4, 2025 · Full report (PDF)
Read the full inspection reports on Medicare.gov Each inspection there has a “Read the full report” link with the inspectors’ written findings.
About this facility
- Address
- 237 Tryon Road
Rutherfordton, NC 28139 - CMS certification #
- 345197
- Ownership
- For profit - Corporation
- Certified beds
- 150
- Avg residents/day
- 124.4
- Provider type
- Medicare and Medicaid
- First certified
- 1980-03-06
- Chain
- Cch Healthcare (32 facilities)
- Setting
- Rural
Part of Cch Healthcare
Cch Healthcare operates 32 nursing facilities across the United States. View all Cch Healthcare facilities →
Not SLA enrolled. This facility hasn’t enrolled in resident survey verification. Learn about enrollment →
Location and nearby
Explore the area around Willow Ridge Of NC using Google Maps.
Other public records
- Website says A memory care unit, respite stays, nurse 24 hours a day, secured outdoor area
- Workplace safety 1 OSHA workplace safety inspection since 2018, 4 violations cited
Full public records, with dates and sources
Care and services
From the community’s website
What Willow Ridge Of NC says about itself, quoted from its own site. We have not checked these claims against licensing records. Ask about each one on a tour.
- Has a separate memory care unit, wing or neighborhood.
Specialized memory care unit offering compassionate support
(page, checked Oct 12, 2026) - Offers respite or short-term stays.
We offer short-term rehabilitation, long-term care and respite stays.
(page, checked Oct 12, 2026) - Nurse on site: 24 hours a day.
24/7 nursing care
(page, checked Oct 15, 2026) - Has a secured outdoor area.
Secure outdoor spaces for all residents, including a designated smoking area.
(page, checked Oct 12, 2026) - Smoking only in designated areas.
Secure outdoor spaces for all residents, including a designated smoking area.
(page, checked Oct 12, 2026)
Staff pay and workplace safety
Federal records about how the employer here treats its staff.
OSHA workplace safety inspections
OSHA inspects workplaces for staff safety, such as lifting, needles, chemicals and workplace violence. It does not inspect resident care.
- Apr 9, 2018: programmed (planned) inspection, complete (safety). Case closed May 14, 2018. 4 violations cited (2 serious, 2 other). Penalties: $1,350 proposed, $900 now. OSHA record. OSHA recorded the employer as 137576 - CCH Healthcare NC, LLC. Matched by street address; the name OSHA recorded differs from the community's.
Details
- Serious: Machine guarding (1910.212(a)(1)). Penalty $1,350 proposed, $900 now. To be fixed by Apr 23, 2018.
- Serious: Machine guarding (1910.212(b)). Penalty $0 proposed, $0 now. To be fixed by Apr 23, 2018.
- Other than serious: Personal protective equipment (general) (1910.132(d)(2)). Penalty $0 proposed, $0 now. To be fixed by Apr 23, 2018.
- Other than serious: Hazard communication (chemical labels, safety data sheets, training) (1910.1200(e)(1)(i)). Penalty $0 proposed, $0 now. To be fixed by Apr 23, 2018.
Source: U.S. Department of Labor OSHA enforcement data, as of Oct 15, 2026, inspections since 2016. Penalties can change while a case is open or contested.
Location and nearby care
- Nearest hospital with an emergency room
- Rutherford Regional Medical Center, Rutherfordton. 0.3 miles away, straight line. CMS overall hospital rating: 2 of 5 stars.
- Nearest Medicare nursing home
- Oak Grove Healthcare, Rutherfordton. 1.1 miles away, straight line.
- Nearest home health agency office
- Carolina Home Care, Spindale. 1.8 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- CVS Pharmacy. 0.7 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 28139 as micropolitan (micropolitan core).
- Dialysis within 15 miles
- Davita Dialysis Care Of Rutherford County, Forest City, 4.9 miles away, straight line (CMS rating 3 of 5 stars)
- Hospice
- 6 Medicare hospices tell CMS they serve ZIP code 28139.
Hospice Of The Carolina Foothills, office in Saluda, 22.1 miles away, straight line (CMS family survey rating 4 of 5 stars)
Carepartners Hospice & Palliative Care Services, office in Marion, 22.9 miles away, straight line (CMS family survey rating 5 of 5 stars) - Nearest geriatric medicine practice
- Blue Ridge Healthcare Medical Group Inc, Morganton. 30.4 miles away, straight line. 1 geriatric medicine doctor listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard risk
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Flood zone
- Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
- FEMA National Risk Index
- Overall: relatively low. By hazard: hurricane relatively low, inland flooding relatively low, wildfire relatively low, tornado relatively moderate, heat wave very low, earthquake relatively low. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
What we checked
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | Nothing on record |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | See above |
| Hurricane evacuation zone maps | Not in a mapped zone | |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | Not shown: FEMA rates wildfire risk here relatively low |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
| The community’s own website | See above |
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Frequently asked questions
Is Willow Ridge Of NC a good nursing home?
CMS gives Willow Ridge Of NC an overall rating of 1 out of 5 stars, including 4/5 for staffing and 1/5 for health inspections. These ratings come from the Centers for Medicare & Medicaid Services and are updated monthly.
How is Willow Ridge Of NC staffed?
Willow Ridge Of NC reports 3.57 total nurse hours per resident per day, compared with the North Carolina average of 3.78.
Has Willow Ridge Of NC had inspection problems?
Its most recent CMS inspection cited 12 deficiencies.
How many beds does Willow Ridge Of NC have?
Willow Ridge Of NC is certified for 150 beds.