Nursing home
The Laurels of Hendersonville
290 Clear Creek Road, Hendersonville, NC 28792 · Map
For profit - Corporation · Part of Ciena Healthcare/Laurel Health Care (84 facilities) · 100 certified beds
The Laurels of Hendersonville is a Medicare-certified nursing home in Hendersonville, North Carolina. CMS rates it 3 out of 5 stars overall (4/5 for staffing, 2/5 for health inspections). Nurse staffing is 3.71 hours per resident per day, below the North Carolina average of 3.78. Its most recent inspection on Mar 20, 2025 cited 3 deficiencies.
- 4 fines totaling $36,257In CMS records: 5 total penalties, 1 Medicare payment denial.
CMS quality ratings
Ratings from the Centers for Medicare & Medicaid Services (CMS), updated monthly. 5 stars is the highest quality.
How The Laurels of Hendersonville compares
This facility vs. the North Carolina and national averages, from CMS data. For staffing, higher is generally better; for turnover and deficiencies, lower is better.
| Metric | This facility | North Carolina avg | National avg | Compared with the state |
|---|---|---|---|---|
| Total nurse staffing (hrs/resident/day) | 3.71 | 3.78 | 3.89 | below avg |
| RN staffing (hrs/resident/day) | 0.70 | 0.59 | 0.68 | above avg |
| Aide staffing (hrs/resident/day) | 2.26 | 2.33 | 2.34 | below avg |
| Nursing staff turnover | 39.6% | 50.4% | 46.4% | below avg |
| Deficiencies cited, last inspection | 3.0 | 5.6 | 9.5 | below avg |
Staffing
Hours per resident per day as reported to CMS. Higher numbers indicate more direct care time.
Staff turnover
Lower turnover typically indicates better working conditions and continuity of care. National average for nursing staff is 46.4%.
Recent health inspection
CMS inspects nursing facilities regularly. Deficiencies are categorized by severity.
Penalties in CMS records: 4 fines totaling $36,257, 5 total penalties, 1 Medicare payment denial.
What inspectors found at The Laurels of Hendersonville
Specific deficiencies cited in recent CMS health inspections, most recent first. Severity follows the CMS scope/severity scale. Source: CMS Care Compare.
- Potential for harm
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies · Sep 11, 2025 · Full report (PDF) - Potential for harm
Dispose of garbage and refuse properly.
Nutrition and Dietary Deficiencies · Mar 20, 2025 · Full report (PDF) - Minimal
Post nurse staffing information every day.
Nursing and Physician Services Deficiencies · Mar 20, 2025 · Full report (PDF) - Immediate jeopardy
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · Dec 17, 2024 · Full report (PDF) - Potential for harm
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Pharmacy Service Deficiencies · Jan 5, 2024 · Full report (PDF)
Show all 12 deficiencies
- Potential for harm
Ensure services provided by the nursing facility meet professional standards of quality.
Resident Assessment and Care Planning Deficiencies · Jan 5, 2024 · Full report (PDF) - Potential for harm
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Rights Deficiencies · Jan 5, 2024 · Full report (PDF) - Potential for harm
Honor the resident's right to organize and participate in resident/family groups in the facility.
Resident Rights Deficiencies · Jan 5, 2024 · Full report (PDF) - Potential for harm
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Jan 5, 2024 · Full report (PDF) - Potential for harm
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Administration Deficiencies · Jan 5, 2024 · Full report (PDF) - Potential for harm
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Resident Assessment and Care Planning Deficiencies · Jan 5, 2024 · Full report (PDF) - Potential for harm
Ensure medication error rates are not 5 percent or greater.
Pharmacy Service Deficiencies · Jan 5, 2024 · Full report (PDF)
Read the full inspection reports on Medicare.gov Each inspection there has a “Read the full report” link with the inspectors’ written findings.
About this facility
- Address
- 290 Clear Creek Road
Hendersonville, NC 28792 - CMS certification #
- 345322
- Ownership
- For profit - Corporation
- Certified beds
- 100
- Avg residents/day
- 91.3
- Provider type
- Medicare and Medicaid
- First certified
- 1990-06-27
- Chain
- Ciena Healthcare/Laurel Health Care (84 facilities)
- Setting
- Urban
Part of Ciena Healthcare/Laurel Health Care
Ciena Healthcare/Laurel Health Care operates 84 nursing facilities across the United States. View all Ciena Healthcare/Laurel Health Care facilities →
Not SLA enrolled. This facility hasn’t enrolled in resident survey verification. Learn about enrollment →
Location and nearby
Explore the area around The Laurels of Hendersonville using Google Maps.
Other public records
- Website says Respite stays, nurse 24 hours a day
- Workplace safety 2 OSHA workplace safety inspections since 2021, 4 violations cited
Full public records, with dates and sources
Care and services
From the community’s website
What The Laurels of Hendersonville says about itself, quoted from its own site. We have not checked these claims against licensing records. Ask about each one on a tour.
Staff pay and workplace safety
Federal records about how the employer here treats its staff.
OSHA workplace safety inspections
OSHA inspects workplaces for staff safety, such as lifting, needles, chemicals and workplace violence. It does not inspect resident care.
- Jun 16, 2026: programmed (planned) inspection, complete (safety). Case open. 4 violations cited (4 other). Penalties: $0 proposed, $0 now. OSHA record. OSHA recorded the employer as 161367 - Laurel Health Care Company of North Carolina, INC. Matched by street address; the name OSHA recorded differs from the community's.
Details
- Other than serious: Keeping exit routes clear and marked (1910.37(b)(1)). Penalty $0 proposed, $0 now. To be fixed by Jul 20, 2026.
- Other than serious: Keeping exit routes clear and marked (1910.37(b)(2)). Penalty $0 proposed, $0 now. To be fixed by Jul 20, 2026.
- Other than serious: Keeping exit routes clear and marked (1910.37(b)(5)). Penalty $0 proposed, $0 now. To be fixed by Jul 20, 2026.
- Other than serious: Hazard communication (chemical labels, safety data sheets, training) (1910.1200(g)(8)). Penalty $0 proposed, $0 now. To be fixed by Jul 20, 2026.
- Oct 5, 2021: fatality or catastrophe inspection, partial (safety). Case closed Jan 6, 2022. No violations cited. OSHA record. OSHA recorded the employer as 150268 - Laurel Health Care Company of North Carolina, INC. Matched by street address; the name OSHA recorded differs from the community's.
Source: U.S. Department of Labor OSHA enforcement data, as of Oct 15, 2026, inspections since 2016. Penalties can change while a case is open or contested.
Location and nearby care
- Nearest hospital with an emergency room
- Pardee Hospital Henderson County, Hendersonville. 1.7 miles away, straight line. CMS overall hospital rating: 5 of 5 stars.
- Nearest Medicare nursing home
- Life Care Center of Hendersonville, Hendersonville. 0.6 miles away, straight line.
- Nearest home health agency office
- Pardee Home Care, Flat Rock. 3.6 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- CVS Pharmacy. 0.8 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 28792 as metropolitan (metropolitan core).
- Dialysis within 15 miles
- Davita Hendersonville Dialysis Center, Hendersonville, 1.2 miles away, straight line (CMS rating 3 of 5 stars)
Davita Arden Dialysis Center, Arden, 7.7 miles away, straight line (CMS rating 3 of 5 stars) - Hospice
- 7 Medicare hospices tell CMS they serve ZIP code 28792.
Four Seasons The Care You Trust, office in Flat Rock, 3.7 miles away, straight line (CMS family survey rating 5 of 5 stars)
Hospice Of The Carolina Foothills, office in Saluda, 10.0 miles away, straight line (CMS family survey rating 4 of 5 stars)
Carepartners Hospice & Palliative Care Services, office in Asheville, 15.6 miles away, straight line (CMS family survey rating 4 of 5 stars) - Nearest geriatric medicine practice
- Memorycare, Asheville. 11.6 miles away, straight line. 1 geriatric medicine doctor listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard risk
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Flood zone
- Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
- FEMA National Risk Index
- Overall: relatively moderate. By hazard: hurricane relatively low, inland flooding relatively moderate, wildfire very low, tornado relatively high, earthquake relatively moderate. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
What we checked
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | Nothing on record |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | See above |
| Hurricane evacuation zone maps | Not in a mapped zone | |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | Not shown: FEMA rates wildfire risk here very low |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
| The community’s own website | See above |
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Frequently asked questions
Is The Laurels of Hendersonville a good nursing home?
CMS gives The Laurels of Hendersonville an overall rating of 3 out of 5 stars, including 4/5 for staffing and 2/5 for health inspections. These ratings come from the Centers for Medicare & Medicaid Services and are updated monthly.
How is The Laurels of Hendersonville staffed?
The Laurels of Hendersonville reports 3.71 total nurse hours per resident per day, compared with the North Carolina average of 3.78.
Has The Laurels of Hendersonville had inspection problems?
Its most recent CMS inspection cited 3 deficiencies.
How many beds does The Laurels of Hendersonville have?
The Laurels of Hendersonville is certified for 100 beds.