For profit - Limited Liability company ·
130 certified beds ·
Medicare and Medicaid
· Part of Simcha Hyman & Naftali Zanziper (94 facilities)
1
Overall CMS Rating
★☆☆☆☆
The Citadel Mooresville is a Medicare-certified nursing home in Mooresville, North Carolina. CMS rates it 1 out of 5 stars overall (3/5 for staffing, 1/5 for health inspections). Nurse staffing is 3.31 hours per resident per day, below the North Carolina average of 3.78. Its most recent inspection on May 15, 2025 cited 8 deficiencies. Note: it carries a CMS abuse icon.
CMS Abuse Icon: this facility has an active abuse icon on its CMS record.
2 fines totaling $200,335 in CMS records.
3 total penalties
Not SLA EnrolledThis facility hasn't enrolled in resident survey verification. Learn about enrollment →
CMS Quality Ratings
Ratings from the Centers for Medicare & Medicaid Services (CMS), updated monthly. 5 stars = highest quality.
Overall Rating
★☆☆☆☆ 1/5
Health Inspections
★☆☆☆☆ 1/5
Staffing
★★★☆☆ 3/5
Quality Measures
★★★☆☆ 3/5
Long-Stay QM
★★★★☆ 4/5
Short-Stay QM
★★★☆☆ 3/5
How The Citadel Mooresville compares
This facility vs. the North Carolina and national averages, from CMS data. For staffing, higher is generally better; for turnover and deficiencies, lower is better.
Metric
This facility
North Carolina avg
National avg
Total nurse staffing (hrs/resident/day)
3.31
3.78
3.89
below avg
RN staffing (hrs/resident/day)
0.55
0.59
0.68
below avg
Aide staffing (hrs/resident/day)
1.84
2.33
2.34
below avg
Nursing staff turnover
45.9%
50.4%
46.4%
below avg
Deficiencies cited, last inspection
8.0
5.6
9.5
above avg
Staffing
Hours per resident per day as reported to CMS. Higher numbers indicate more direct care time.
3.31
Total Nurse Hrs/Resident/Day
0.55
RN Hrs/Resident/Day
0.91
LPN Hrs/Resident/Day
1.84
Aide Hrs/Resident/Day
2.99
Weekend Nurse Hrs/Resident/Day
Staff Turnover
Lower turnover typically indicates better working conditions and continuity of care. National average for nursing staff is ~60%.
Total Nursing Staff
45.9%
Registered Nurses
58.3%
Administrator Changes0 in last year
Recent Health Inspection
CMS inspects nursing facilities regularly. Deficiencies are categorized by severity.
May 15, 2025
Most Recent Inspection Date
8
Total Deficiencies Found
177
Health Inspection Score
2
Number of Fines
What inspectors found at The Citadel Mooresville
Specific deficiencies cited in recent CMS health inspections, most recent first. Severity follows the CMS scope/severity scale. Source: CMS Care Compare.
Potential for harm
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.Nutrition and Dietary Deficiencies · May 15, 2025
Potential for harm
Provide and implement an infection prevention and control program.Infection Control Deficiencies · May 15, 2025
Potential for harm
Provide safe and appropriate respiratory care for a resident when needed.Quality of Life and Care Deficiencies · May 15, 2025
Potential for harm
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.Quality of Life and Care Deficiencies · May 15, 2025
Potential for harm
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.Resident Assessment and Care Planning Deficiencies · May 15, 2025
Immediate jeopardy
Provide appropriate treatment and care according to orders, resident’s preferences and goals.Quality of Life and Care Deficiencies · Apr 8, 2025
Immediate jeopardy
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.Resident Rights Deficiencies · Apr 8, 2025
Actual harm
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.Freedom from Abuse, Neglect, and Exploitation Deficiencies · Apr 8, 2025
Immediate jeopardy
Develop and implement policies and procedures to prevent abuse, neglect, and theft.Freedom from Abuse, Neglect, and Exploitation Deficiencies · Feb 1, 2024
Immediate jeopardy
Protect each resident from the wrongful use of the resident's belongings or money.Freedom from Abuse, Neglect, and Exploitation Deficiencies · Feb 1, 2024
Potential for harm
Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.Nutrition and Dietary Deficiencies · Feb 1, 2024
Potential for harm
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.Nutrition and Dietary Deficiencies · Feb 1, 2024
About This Facility
Address
550 Glenwood Drive Mooresville, NC 28115
CMS Certification #
345283
Ownership
For profit - Limited Liability company
Certified Beds
130
Avg Residents/Day
97.8
Provider Type
Medicare and Medicaid
First Certified
1988-06-23
Chain
Simcha Hyman & Naftali Zanziper (94 facilities)
Setting
Urban
Part of Simcha Hyman & Naftali Zanziper
94
Facilities Nationwide
Simcha Hyman & Naftali Zanziper operates 94 nursing facilities across the United States.
CMS gives The Citadel Mooresville an overall rating of 1 out of 5 stars, including 3/5 for staffing and 1/5 for health inspections. These ratings come from the Centers for Medicare & Medicaid Services and are updated monthly.
The Citadel Mooresville reports 3.31 total nurse hours per resident per day, compared with the North Carolina average of 3.78.
Its most recent CMS inspection cited 8 deficiencies.
The Citadel Mooresville is certified for 130 beds.
Admissions at The Citadel Mooresville
For admissions, availability and rehab questions, call (704) 664-7494. If a parent is leaving the hospital, the hospital discharge planner can also check which nursing homes have a bed.
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