Nursing home
Surry Community Health Center by Harborview
542 Allred Mill Road, Mount Airy, NC 27030 · Map
For profit - Corporation · Part of Harborview Health Systems (21 facilities) · 120 certified beds
Surry Community Health Center by Harborview is a Medicare-certified nursing home in Mount Airy, North Carolina. CMS rates it 1 out of 5 stars overall (2/5 for staffing, 1/5 for health inspections). Nurse staffing is 3.19 hours per resident per day, below the North Carolina average of 3.78. Its most recent inspection on Jun 11, 2025 cited 5 deficiencies.
- 1 fine totaling $145,262In CMS records: 1 total penalty.
CMS quality ratings
Ratings from the Centers for Medicare & Medicaid Services (CMS), updated monthly. 5 stars is the highest quality.
How Surry Community Health Center by Harborview compares
This facility vs. the North Carolina and national averages, from CMS data. For staffing, higher is generally better; for turnover and deficiencies, lower is better.
| Metric | This facility | North Carolina avg | National avg | Compared with the state |
|---|---|---|---|---|
| Total nurse staffing (hrs/resident/day) | 3.19 | 3.78 | 3.89 | below avg |
| RN staffing (hrs/resident/day) | 0.35 | 0.59 | 0.68 | below avg |
| Aide staffing (hrs/resident/day) | 2.40 | 2.33 | 2.34 | above avg |
| Nursing staff turnover | 51.5% | 50.4% | 46.4% | above avg |
| Deficiencies cited, last inspection | 5.0 | 5.6 | 9.5 | below avg |
Staffing
Hours per resident per day as reported to CMS. Higher numbers indicate more direct care time.
Staff turnover
Lower turnover typically indicates better working conditions and continuity of care. National average for nursing staff is 46.4%.
Recent health inspection
CMS inspects nursing facilities regularly. Deficiencies are categorized by severity.
- Every deficiency from the June 11, 2025 inspection was corrected by July 14, 2025
Penalties in CMS records: 1 fine totaling $145,262, 1 total penalty.
What inspectors found at Surry Community Health Center by Harborview
Specific deficiencies cited in recent CMS health inspections, most recent first. Severity follows the CMS scope/severity scale. Source: CMS Care Compare.
- Potential for harm
Ensure medication error rates are not 5 percent or greater.
Pharmacy Service Deficiencies · Jun 11, 2025 · Full report (PDF) - Potential for harm
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · Jun 11, 2025 · Full report (PDF) - Potential for harm
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies · Jun 11, 2025 · Full report (PDF) - Potential for harm
Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Jun 11, 2025 · Full report (PDF) - Potential for harm
Ensure that residents are fully informed and understand their health status, care and treatments.
Resident Rights Deficiencies · Jun 11, 2025 · Full report (PDF)
Show all 12 deficiencies
- Immediate jeopardy
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies · Mar 27, 2024 · Full report (PDF) - Immediate jeopardy
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Mar 27, 2024 · Full report (PDF) - Immediate jeopardy
Protect each resident from the wrongful use of the resident's belongings or money.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Mar 27, 2024 · Full report (PDF) - Immediate jeopardy
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Mar 27, 2024 · Full report (PDF) - Immediate jeopardy
Provide safe, appropriate pain management for a resident who requires such services.
Quality of Life and Care Deficiencies · Mar 27, 2024 · Full report (PDF) - Immediate jeopardy
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Resident Rights Deficiencies · Mar 27, 2024 · Full report (PDF) - Immediate jeopardy
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Mar 27, 2024 · Full report (PDF)
Read the full inspection reports on Medicare.gov Each inspection there has a “Read the full report” link with the inspectors’ written findings.
About this facility
- Address
- 542 Allred Mill Road
Mount Airy, NC 27030 - CMS certification #
- 345191
- Ownership
- For profit - Corporation
- Certified beds
- 120
- Avg residents/day
- 109.3
- Provider type
- Medicare and Medicaid
- First certified
- 1981-05-01
- Chain
- Harborview Health Systems (21 facilities)
- Setting
- Rural
Part of Harborview Health Systems
Harborview Health Systems operates 21 nursing facilities across the United States. View all Harborview Health Systems facilities →
Not SLA enrolled. This facility hasn’t enrolled in resident survey verification. Learn about enrollment →
Location and nearby
Explore the area around Surry Community Health Center by Harborview using Google Maps.
Other public records
- Website says Nurse 24 hours a day
- Workplace safety 1 OSHA workplace safety inspection since 2016, no violations cited
Full public records, with dates and sources
Care and services
From the community’s website
What Surry Community Health Center by Harborview says about itself, quoted from its own site. We have not checked these claims against licensing records. Ask about each one on a tour.
- Nurse on site: 24 hours a day.
24-Hour Skilled Nursing Services and So Much More
(page, checked Oct 15, 2026)
Staff pay and workplace safety
Federal records about how the employer here treats its staff.
OSHA workplace safety inspections
OSHA inspects workplaces for staff safety, such as lifting, needles, chemicals and workplace violence. It does not inspect resident care.
- Jan 4, 2016: programmed (planned) inspection, complete (safety). Case closed Jan 19, 2016. No violations cited. OSHA record. OSHA recorded the employer as 128902 - Golden Living Centers. Matched by street address; the name OSHA recorded differs from the community's.
Source: U.S. Department of Labor OSHA enforcement data, as of Oct 15, 2026, inspections since 2016. Penalties can change while a case is open or contested.
Location and nearby care
- Nearest hospital with an emergency room
- Northern Regional Hospital, Mount Airy. 2.4 miles away, straight line. CMS overall hospital rating: 4 of 5 stars.
- Nearest Medicare nursing home
- Northern Regional Hospital, Mount Airy. 2.4 miles away, straight line.
- Nearest home health agency office
- Liberty Home Care V, LLC, Mount Airy. 1.6 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- North Main Pharmacy. 1.1 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 27030 as micropolitan (micropolitan core).
- Dialysis within 15 miles
- Mount Airy Dialysis Center, Mount Airy, 3.0 miles away, straight line (CMS rating 2 of 5 stars)
- Hospice
- 12 Medicare hospices tell CMS they serve ZIP code 27030.
Mountain Valley Hospice & Palliative Care, office in Dobson, 10.6 miles away, straight line (CMS family survey rating 5 of 5 stars)
Mountain Valley Hospice & Palliative Care, office in Galax, 18.2 miles away, straight line (CMS family survey rating 4 of 5 stars) - Nearest geriatric medicine practice
- Elizabeth Ferluga, M.D., P.C, Winston Salem. 30.5 miles away, straight line. 1 geriatric medicine doctor listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard risk
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Flood zone
- Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
- FEMA National Risk Index
- Overall: relatively moderate. By hazard: hurricane relatively low, inland flooding relatively high, wildfire very low, tornado relatively moderate, heat wave very low, earthquake relatively low. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
What we checked
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | Only cases that look tied to an earlier operator (not shown) |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | See above |
| Hurricane evacuation zone maps | Not in a mapped zone | |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | Not shown: FEMA rates wildfire risk here very low |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
| The community’s own website | See above |
Looking for assisted living or memory care instead?
Frequently asked questions
Is Surry Community Health Center by Harborview a good nursing home?
CMS gives Surry Community Health Center by Harborview an overall rating of 1 out of 5 stars, including 2/5 for staffing and 1/5 for health inspections. These ratings come from the Centers for Medicare & Medicaid Services and are updated monthly.
How is Surry Community Health Center by Harborview staffed?
Surry Community Health Center by Harborview reports 3.19 total nurse hours per resident per day, compared with the North Carolina average of 3.78.
Has Surry Community Health Center by Harborview had inspection problems?
Its most recent CMS inspection cited 5 deficiencies.
How many beds does Surry Community Health Center by Harborview have?
Surry Community Health Center by Harborview is certified for 120 beds.