Nursing home
Shoreland Health Care and Retirement Center
200 Flower-Pridgen Drive, Whiteville, NC 28472 · Map
For profit - Limited Liability company · Part of Liberty Senior Living (35 facilities) · 89 certified beds
Shoreland Health Care and Retirement Center is a Medicare-certified nursing home in Whiteville, North Carolina. CMS rates it 4 out of 5 stars overall (1/5 for staffing, 5/5 for health inspections). Nurse staffing is 3.41 hours per resident per day, below the North Carolina average of 3.78. Its most recent inspection on Dec 19, 2024 cited 1 deficiencies.
- 1 fine totaling $5,077In CMS records: 1 total penalty.
CMS quality ratings
Ratings from the Centers for Medicare & Medicaid Services (CMS), updated monthly. 5 stars is the highest quality.
How Shoreland Health Care and Retirement Center compares
This facility vs. the North Carolina and national averages, from CMS data. For staffing, higher is generally better; for turnover and deficiencies, lower is better.
| Metric | This facility | North Carolina avg | National avg | Compared with the state |
|---|---|---|---|---|
| Total nurse staffing (hrs/resident/day) | 3.41 | 3.78 | 3.89 | below avg |
| RN staffing (hrs/resident/day) | 0.30 | 0.59 | 0.68 | below avg |
| Aide staffing (hrs/resident/day) | 2.22 | 2.33 | 2.34 | below avg |
| Nursing staff turnover | 69.6% | 50.4% | 46.4% | above avg |
| Deficiencies cited, last inspection | 1.0 | 5.6 | 9.5 | below avg |
Staffing
Hours per resident per day as reported to CMS. Higher numbers indicate more direct care time.
Staff turnover
Lower turnover typically indicates better working conditions and continuity of care. National average for nursing staff is 46.4%.
Recent health inspection
CMS inspects nursing facilities regularly. Deficiencies are categorized by severity.
- Every deficiency from the February 26, 2026 inspection was corrected by March 20, 2026
Penalties in CMS records: 1 fine totaling $5,077, 1 total penalty.
What inspectors found at Shoreland Health Care and Retirement Center
Specific deficiencies cited in recent CMS health inspections, most recent first. Severity follows the CMS scope/severity scale. Source: CMS Care Compare.
- Potential for harm
Ensure medication error rates are not 5 percent or greater.
Pharmacy Service Deficiencies · Feb 26, 2026 · Full report (PDF) - Potential for harm
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies · Feb 26, 2026 · Full report (PDF) - Potential for harm
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Feb 26, 2026 · Full report (PDF) - Potential for harm
Provide routine and 24-hour emergency dental care for each resident.
Quality of Life and Care Deficiencies · Feb 26, 2026 · Full report (PDF) - Potential for harm
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · Dec 19, 2024 · Full report (PDF)
Show all 10 deficiencies
- Potential for harm
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Administration Deficiencies · Oct 19, 2023 - Potential for harm
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Pharmacy Service Deficiencies · Oct 19, 2023 - Minimal
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies · Oct 19, 2023 - Minimal
Assure that each resident’s assessment is updated at least once every 3 months.
Resident Assessment and Care Planning Deficiencies · Oct 19, 2023 - Minimal
Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
Resident Assessment and Care Planning Deficiencies · Oct 19, 2023
Read the full inspection reports on Medicare.gov Each inspection there has a “Read the full report” link with the inspectors’ written findings.
About this facility
- Address
- 200 Flower-Pridgen Drive
Whiteville, NC 28472 - CMS certification #
- 345397
- Ownership
- For profit - Limited Liability company
- Certified beds
- 89
- Avg residents/day
- 85.5
- Provider type
- Medicare and Medicaid
- First certified
- 1991-09-10
- Chain
- Liberty Senior Living (35 facilities)
- Setting
- Rural
Part of Liberty Senior Living
Liberty Senior Living operates 35 nursing facilities across the United States. View all Liberty Senior Living facilities →
Not SLA enrolled. This facility hasn’t enrolled in resident survey verification. Learn about enrollment →
Location and nearby
Explore the area around Shoreland Health Care and Retirement Center using Google Maps.
Other public records
- Website says Respite stays, nurse 24 hours a day, works with hospice, transportation
Full public records, with dates and sources
Care and services
From the community’s website
What Shoreland Health Care and Retirement Center says about itself, quoted from its own site. We have not checked these claims against licensing records. Ask about each one on a tour.
- Offers respite or short-term stays.
Respite Care
(page, checked Oct 12, 2026) - Nurse on site: 24 hours a day.
Our registered nurses, licensed practical nurses and certified nursing assistants provide round-the-clock care for both short-term and extended stays.
(page, checked Oct 12, 2026) - Offers hospice care on site or works with hospice providers.
Located near Columbus Regional Medical Center and fully renovated in 2020, Shoreland Health Care and Retirement Center in Whiteville, North Carolina provides a complete continuum of care, including short-term rehabilitation, long-term living, skilled nursing, hospice care, palliative care and respite care.
(page, checked Oct 12, 2026) - Provides transportation.
Transportation Concierge
(page, checked Oct 12, 2026) - Apartment types named: private room, semi-private room.
Spacious Private and Semi-Private Suites
(page, checked Oct 12, 2026)
Location and nearby care
- Nearest hospital with an emergency room
- Columbus Regional Healthcare System, Whiteville. 0.5 miles away, straight line. CMS overall hospital rating: 1 of 5 stars.
- Nearest Medicare nursing home
- Liberty Commons Nursing and Rehabilitation Center, Whiteville. 0.8 miles away, straight line.
- Nearest home health agency office
- Liberty Home Care, Whiteville. 0.8 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- Pharmacy. 0.9 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 28472 as rural (rural area).
- Dialysis within 15 miles
- Davita Sedc Whiteville Dialysis Center, Whiteville, 0.8 miles away, straight line (CMS rating 4 of 5 stars)
Davita Chadbourn Dialysis Center, Chadbourn, 6.9 miles away, straight line (CMS rating 3 of 5 stars)
Davita Bladenboro Dialysis, Bladenboro, 14.9 miles away, straight line (CMS rating 3 of 5 stars) - Hospice
- 5 Medicare hospices tell CMS they serve ZIP code 28472.
- Nearest geriatric medicine practice
- Kavita Persaud, MD, Wilmington. 49.9 miles away, straight line. 1 geriatric medicine doctor listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard risk
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Flood zone
- Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
- FEMA National Risk Index
- Overall: very high. By hazard: hurricane very high, inland flooding relatively moderate, wildfire relatively low, tornado relatively high, heat wave relatively high, earthquake relatively moderate. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
What we checked
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | Nothing on record |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | Nothing on record |
| Hurricane evacuation zone maps | Not in a mapped zone | |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | Not shown: FEMA rates wildfire risk here relatively low |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
| The community’s own website | See above |
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Frequently asked questions
Is Shoreland Health Care and Retirement Center a good nursing home?
CMS gives Shoreland Health Care and Retirement Center an overall rating of 4 out of 5 stars, including 1/5 for staffing and 5/5 for health inspections. These ratings come from the Centers for Medicare & Medicaid Services and are updated monthly.
How is Shoreland Health Care and Retirement Center staffed?
Shoreland Health Care and Retirement Center reports 3.41 total nurse hours per resident per day, compared with the North Carolina average of 3.78.
Has Shoreland Health Care and Retirement Center had inspection problems?
Its most recent CMS inspection cited 1 deficiencies.
How many beds does Shoreland Health Care and Retirement Center have?
Shoreland Health Care and Retirement Center is certified for 89 beds.