Nursing home
Maggie Valley Nursing and Rehabilitation
75 Fisher Loop, Maggie Valley, NC 28751 · Map
For profit - Limited Liability company · Part of Maximus Healthcare Group (11 facilities) · 114 certified beds
Maggie Valley Nursing and Rehabilitation is a Medicare-certified nursing home in Maggie Valley, North Carolina. CMS rates it 1 out of 5 stars overall (4/5 for staffing, 1/5 for health inspections). Nurse staffing is 3.61 hours per resident per day, below the North Carolina average of 3.78. Its most recent inspection on Jan 14, 2025 cited 7 deficiencies. Note: it carries a CMS abuse icon.
- CMS abuse iconThis facility has an active abuse icon on its CMS record.
- 3 fines totaling $69,935In CMS records: 4 total penalties, 1 Medicare payment denial.
CMS quality ratings
Ratings from the Centers for Medicare & Medicaid Services (CMS), updated monthly. 5 stars is the highest quality.
How Maggie Valley Nursing and Rehabilitation compares
This facility vs. the North Carolina and national averages, from CMS data. For staffing, higher is generally better; for turnover and deficiencies, lower is better.
| Metric | This facility | North Carolina avg | National avg | Compared with the state |
|---|---|---|---|---|
| Total nurse staffing (hrs/resident/day) | 3.61 | 3.78 | 3.89 | below avg |
| RN staffing (hrs/resident/day) | 0.56 | 0.59 | 0.68 | below avg |
| Aide staffing (hrs/resident/day) | 2.29 | 2.33 | 2.34 | below avg |
| Nursing staff turnover | 45.5% | 50.4% | 46.4% | below avg |
| Deficiencies cited, last inspection | 7.0 | 5.6 | 9.5 | above avg |
Staffing
Hours per resident per day as reported to CMS. Higher numbers indicate more direct care time.
Staff turnover
Lower turnover typically indicates better working conditions and continuity of care. National average for nursing staff is 46.4%.
Recent health inspection
CMS inspects nursing facilities regularly. Deficiencies are categorized by severity.
- Every deficiency from the March 19, 2026 inspection was corrected by April 15, 2026
Penalties in CMS records: 3 fines totaling $69,935, 4 total penalties, 1 Medicare payment denial.
What inspectors found at Maggie Valley Nursing and Rehabilitation
Specific deficiencies cited in recent CMS health inspections, most recent first. Severity follows the CMS scope/severity scale. Source: CMS Care Compare.
- Potential for harm
Honor the resident's right to manage his or her financial affairs.
Resident Rights Deficiencies · Mar 19, 2026 · Full report (PDF) - Potential for harm
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Mar 19, 2026 · Full report (PDF) - Potential for harm
PASARR screening for Mental disorders or Intellectual Disabilities
Resident Assessment and Care Planning Deficiencies · Mar 19, 2026 · Full report (PDF) - Potential for harm
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Resident Assessment and Care Planning Deficiencies · Mar 19, 2026 · Full report (PDF) - Actual harm
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · May 29, 2025 · Full report (PDF)
Show all 12 deficiencies
- Potential for harm
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · May 29, 2025 · Full report (PDF) - Immediate jeopardy
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Jan 14, 2025 · Full report (PDF) - Potential for harm
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Pharmacy Service Deficiencies · Jan 14, 2025 · Full report (PDF) - Potential for harm
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · Jan 14, 2025 · Full report (PDF) - Potential for harm
Keep residents' personal and medical records private and confidential.
Resident Rights Deficiencies · Jan 14, 2025 · Full report (PDF) - Potential for harm
Ensure medication error rates are not 5 percent or greater.
Pharmacy Service Deficiencies · Jan 14, 2025 · Full report (PDF) - Potential for harm
Dispose of garbage and refuse properly.
Nutrition and Dietary Deficiencies · Jul 26, 2023
Read the full inspection reports on Medicare.gov Each inspection there has a “Read the full report” link with the inspectors’ written findings.
About this facility
- Address
- 75 Fisher Loop
Maggie Valley, NC 28751 - CMS certification #
- 345102
- Ownership
- For profit - Limited Liability company
- Certified beds
- 114
- Avg residents/day
- 102.3
- Provider type
- Medicare and Medicaid
- First certified
- 1973-11-23
- Chain
- Maximus Healthcare Group (11 facilities)
- Setting
- Rural
Part of Maximus Healthcare Group
Maximus Healthcare Group operates 11 nursing facilities across the United States. View all Maximus Healthcare Group facilities →
Not SLA enrolled. This facility hasn’t enrolled in resident survey verification. Learn about enrollment →
Location and nearby
Explore the area around Maggie Valley Nursing and Rehabilitation using Google Maps.
Other public records
- Staff pay 1 federal wage case with violations found, since 2020
- Workplace safety 1 OSHA workplace safety inspection since 2018, 1 violation cited
Full public records, with dates and sources
Staff pay and workplace safety
Federal records about how the employer here treats its staff.
Federal wage and hour cases
The Department of Labor checks that staff are paid minimum wage and overtime as the law requires.
- Findings for Nov 22, 2020 to Nov 19, 2022. Violations found: Overtime. Back wages: $139,223 owed to 169 employees. Employer as DOL recorded it: Maggie Valley Nursing and Rehabilitation (Maggie Valley Operations LLC). Case 1975536.
Source: U.S. Department of Labor, Wage and Hour Division enforcement data, loaded Oct 15, 2026. Concluded cases only. The dates are the period in which DOL found violations, not when the case opened or closed. Back wages are what the employer agreed to pay; penalties are what DOL assessed. DOL does not publish a page for each case, so search the dataset by case number.
OSHA workplace safety inspections
OSHA inspects workplaces for staff safety, such as lifting, needles, chemicals and workplace violence. It does not inspect resident care.
- Dec 6, 2018: programmed (planned) inspection, complete (safety). Case closed Jan 22, 2019. 1 violation cited (1 other). Penalties: $0 proposed, $0 now. OSHA record. OSHA recorded the employer as 140558 - Maggie Valley Operations LLC.
Details
- Other than serious: Bloodborne pathogens (needles, blood and body fluids) (1910.1030(h)(5)(i)). Penalty $0 proposed, $0 now. To be fixed by Dec 31, 2018.
Source: U.S. Department of Labor OSHA enforcement data, as of Oct 15, 2026, inspections since 2016. Penalties can change while a case is open or contested.
Location and nearby care
- Nearest hospital with an emergency room
- Haywood Regional Medical Center, Clyde. 8.9 miles away, straight line. CMS overall hospital rating: 3 of 5 stars.
- Nearest Medicare nursing home
- Autumn Care of Waynesville, Waynesville. 6.3 miles away, straight line.
- Nearest home health agency office
- Home Care Services Of Haywood Regional Medical Center, Waynesville. 7.8 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- CVS Pharmacy. 12.8 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 28751 as micropolitan (micropolitan core).
- Dialysis within 15 miles
- Davita Waynesville Dialysis Center, Clyde, 9.4 miles away, straight line (CMS rating 5 of 5 stars)
Davita Sylva Dialysis Center, Sylva, 11.1 miles away, straight line (CMS rating 4 of 5 stars) - Hospice
- 3 Medicare hospices tell CMS they serve ZIP code 28751.
Haywood Hospice And Palliative Care, office in Waynesville, 7.8 miles away, straight line (CMS family survey rating 4 of 5 stars) - Nearest geriatric medicine practice
- Golnosh Sharafsaleh, MD, Asheville. 32.0 miles away, straight line. 1 geriatric medicine doctor listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard risk
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Flood zone
- Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
- FEMA National Risk Index
- Overall: relatively low. By hazard: hurricane relatively low, inland flooding relatively moderate, wildfire relatively low, tornado relatively moderate, earthquake relatively low. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
What we checked
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | See above |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | See above |
| Hurricane evacuation zone maps | Not in a mapped zone | |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | Not shown: FEMA rates wildfire risk here relatively low |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
| The community’s own website | Could not read the site |
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Frequently asked questions
Is Maggie Valley Nursing and Rehabilitation a good nursing home?
CMS gives Maggie Valley Nursing and Rehabilitation an overall rating of 1 out of 5 stars, including 4/5 for staffing and 1/5 for health inspections. These ratings come from the Centers for Medicare & Medicaid Services and are updated monthly.
How is Maggie Valley Nursing and Rehabilitation staffed?
Maggie Valley Nursing and Rehabilitation reports 3.61 total nurse hours per resident per day, compared with the North Carolina average of 3.78.
Has Maggie Valley Nursing and Rehabilitation had inspection problems?
Its most recent CMS inspection cited 7 deficiencies.
How many beds does Maggie Valley Nursing and Rehabilitation have?
Maggie Valley Nursing and Rehabilitation is certified for 114 beds.