Nursing home
Inn at Quail Haven Village
155 Blake Boulevard, Pinehurst, NC 28374 · Map
For profit - Limited Liability company · Part of Liberty Senior Living (35 facilities) · 35 certified beds
Inn at Quail Haven Village is a Medicare-certified nursing home in Pinehurst, North Carolina. CMS rates it 2 out of 5 stars overall (4/5 for staffing, 2/5 for health inspections). Nurse staffing is 4.17 hours per resident per day, above the North Carolina average of 3.78. Its most recent inspection on Jun 19, 2025 cited 4 deficiencies. Note: it carries a CMS abuse icon.
- CMS abuse iconThis facility has an active abuse icon on its CMS record.
- 2 fines totaling $10,517In CMS records: 2 total penalties.
CMS quality ratings
Ratings from the Centers for Medicare & Medicaid Services (CMS), updated monthly. 5 stars is the highest quality.
How Inn at Quail Haven Village compares
This facility vs. the North Carolina and national averages, from CMS data. For staffing, higher is generally better; for turnover and deficiencies, lower is better.
| Metric | This facility | North Carolina avg | National avg | Compared with the state |
|---|---|---|---|---|
| Total nurse staffing (hrs/resident/day) | 4.17 | 3.78 | 3.89 | above avg |
| RN staffing (hrs/resident/day) | 0.61 | 0.59 | 0.68 | above avg |
| Aide staffing (hrs/resident/day) | 2.46 | 2.33 | 2.34 | above avg |
| Nursing staff turnover | 36.5% | 50.4% | 46.4% | below avg |
| Deficiencies cited, last inspection | 4.0 | 5.6 | 9.5 | below avg |
Staffing
Hours per resident per day as reported to CMS. Higher numbers indicate more direct care time.
Staff turnover
Lower turnover typically indicates better working conditions and continuity of care. National average for nursing staff is 46.4%.
Recent health inspection
CMS inspects nursing facilities regularly. Deficiencies are categorized by severity.
- Every deficiency from the June 19, 2025 inspection was corrected by July 7, 2025
Penalties in CMS records: 2 fines totaling $10,517, 2 total penalties.
What inspectors found at Inn at Quail Haven Village
Specific deficiencies cited in recent CMS health inspections, most recent first. Severity follows the CMS scope/severity scale. Source: CMS Care Compare.
- Potential for harm
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · Jun 19, 2025 · Full report (PDF) - Potential for harm
Protect each resident from the wrongful use of the resident's belongings or money.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Jun 19, 2025 · Full report (PDF) - Potential for harm
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Jun 19, 2025 · Full report (PDF) - Potential for harm
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Quality of Life and Care Deficiencies · Jun 19, 2025 · Full report (PDF) - Potential for harm
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Jun 5, 2024 · Full report (PDF)
Show all 12 deficiencies
- Potential for harm
Protect each resident from the wrongful use of the resident's belongings or money.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Jun 5, 2024 · Full report (PDF) - Actual harm
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · Mar 23, 2023 - Potential for harm
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · Mar 23, 2023 - Potential for harm
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Administration Deficiencies · Mar 23, 2023 - Potential for harm
Honor the resident's right to organize and participate in resident/family groups in the facility.
Resident Rights Deficiencies · Mar 23, 2023 - Potential for harm
Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
Nursing and Physician Services Deficiencies · Mar 23, 2023 - Potential for harm
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Mar 23, 2023
Read the full inspection reports on Medicare.gov Each inspection there has a “Read the full report” link with the inspectors’ written findings.
About this facility
- Address
- 155 Blake Boulevard
Pinehurst, NC 28374 - CMS certification #
- 345518
- Ownership
- For profit - Limited Liability company
- Certified beds
- 35
- Avg residents/day
- 45.4
- Provider type
- Medicare and Medicaid
- First certified
- 2002-09-12
- Chain
- Liberty Senior Living (35 facilities)
- Setting
- Urban
Part of Liberty Senior Living
Liberty Senior Living operates 35 nursing facilities across the United States. View all Liberty Senior Living facilities →
Not SLA enrolled. This facility hasn’t enrolled in resident survey verification. Learn about enrollment →
Location and nearby
Explore the area around Inn at Quail Haven Village using Google Maps.
Other public records
Full public records, with dates and sources
Location and nearby care
- Nearest hospital with an emergency room
- Firsthealth Moore Regional Hospital, Pinehurst. 2.5 miles away, straight line. CMS overall hospital rating: 4 of 5 stars.
- Nearest Medicare nursing home
- Pinehurst Healthcare & Rehabilitation Center, Pinehurst. 0.1 miles away, straight line.
- Nearest home health agency office
- Liberty Home Care, Southern Pines. 4.1 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- Firsthealth Outpatient Pharmacy. 2.4 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 28374 as metropolitan (metropolitan core).
- Dialysis within 15 miles
- Davita Pinehurst At Home Training, Pinehurst, 2.6 miles away, straight line (CMS rating 3 of 5 stars)
Davita Dialysis Care Of Moore County, Pinehurst, 2.8 miles away, straight line (CMS rating 3 of 5 stars)
Davita Southern Pines Dialysis Center, Southern Pines, 3.3 miles away, straight line (CMS rating 3 of 5 stars) - Hospice
- 9 Medicare hospices tell CMS they serve ZIP code 28374.
Firsthealth Hospice, office in West End, 4.1 miles away, straight line (CMS family survey rating 5 of 5 stars)
Richmond County Hospice Inc, office in Rockingham, 19.2 miles away, straight line (CMS family survey rating 5 of 5 stars)
Liberty Home Care Ii, LLC, office in Raeford, 19.3 miles away, straight line (CMS family survey rating 4 of 5 stars) - Nearest geriatric medicine practice
- Cape Fear Valley Health Medical Group LLC, Fayetteville. 28.7 miles away, straight line. 1 geriatric medicine doctor listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard risk
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Flood zone
- Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
- FEMA National Risk Index
- Overall: relatively moderate. By hazard: hurricane relatively moderate, inland flooding relatively high, wildfire relatively low, tornado relatively high, heat wave relatively moderate, earthquake relatively low. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
What we checked
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | Nothing on record |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | Nothing on record |
| Hurricane evacuation zone maps | Not in a mapped zone | |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | Not shown: FEMA rates wildfire risk here relatively low |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
| The community’s own website | Could not read the site |
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Frequently asked questions
Is Inn at Quail Haven Village a good nursing home?
CMS gives Inn at Quail Haven Village an overall rating of 2 out of 5 stars, including 4/5 for staffing and 2/5 for health inspections. These ratings come from the Centers for Medicare & Medicaid Services and are updated monthly.
How is Inn at Quail Haven Village staffed?
Inn at Quail Haven Village reports 4.17 total nurse hours per resident per day, compared with the North Carolina average of 3.78.
Has Inn at Quail Haven Village had inspection problems?
Its most recent CMS inspection cited 4 deficiencies.
How many beds does Inn at Quail Haven Village have?
Inn at Quail Haven Village is certified for 35 beds.