Nursing home
Highland House Rehabilitation and Healthcare
1700 Pamalee Drive, Fayetteville, NC 28301 · Map
For profit - Corporation · Part of Liberty Senior Living (35 facilities) · 106 certified beds
Highland House Rehabilitation and Healthcare is a Medicare-certified nursing home in Fayetteville, North Carolina. CMS rates it 1 out of 5 stars overall (1/5 for staffing, 3/5 for health inspections). Nurse staffing is 3.12 hours per resident per day, below the North Carolina average of 3.78. Its most recent inspection on Dec 19, 2024 cited 6 deficiencies.
CMS quality ratings
Ratings from the Centers for Medicare & Medicaid Services (CMS), updated monthly. 5 stars is the highest quality.
How Highland House Rehabilitation and Healthcare compares
This facility vs. the North Carolina and national averages, from CMS data. For staffing, higher is generally better; for turnover and deficiencies, lower is better.
| Metric | This facility | North Carolina avg | National avg | Compared with the state |
|---|---|---|---|---|
| Total nurse staffing (hrs/resident/day) | 3.12 | 3.78 | 3.89 | below avg |
| RN staffing (hrs/resident/day) | 0.25 | 0.59 | 0.68 | below avg |
| Aide staffing (hrs/resident/day) | 1.93 | 2.33 | 2.34 | below avg |
| Nursing staff turnover | 58.5% | 50.4% | 46.4% | above avg |
| Deficiencies cited, last inspection | 6.0 | 5.6 | 9.5 | above avg |
Staffing
Hours per resident per day as reported to CMS. Higher numbers indicate more direct care time.
Staff turnover
Lower turnover typically indicates better working conditions and continuity of care. National average for nursing staff is 46.4%.
Recent health inspection
CMS inspects nursing facilities regularly. Deficiencies are categorized by severity.
- Every deficiency from the March 13, 2026 inspection was corrected by April 10, 2026
What inspectors found at Highland House Rehabilitation and Healthcare
Specific deficiencies cited in recent CMS health inspections, most recent first. Severity follows the CMS scope/severity scale. Source: CMS Care Compare.
- Potential for harm
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · Mar 13, 2026 · Full report (PDF) - Potential for harm
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Rights Deficiencies · Mar 13, 2026 · Full report (PDF) - Potential for harm
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies · Mar 13, 2026 · Full report (PDF) - Potential for harm
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies · Mar 13, 2026 · Full report (PDF) - Potential for harm
Assist a resident in gaining access to vision and hearing services.
Quality of Life and Care Deficiencies · Mar 13, 2026 · Full report (PDF)
Show all 12 deficiencies
- Potential for harm
Protect each resident from the wrongful use of the resident's belongings or money.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Mar 13, 2026 · Full report (PDF) - Potential for harm
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies · Dec 19, 2024 · Full report (PDF) - Potential for harm
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Resident Assessment and Care Planning Deficiencies · Dec 19, 2024 · Full report (PDF) - Potential for harm
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies · Dec 19, 2024 · Full report (PDF) - Potential for harm
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Resident Rights Deficiencies · Dec 19, 2024 · Full report (PDF) - Potential for harm
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Resident Rights Deficiencies · Dec 19, 2024 · Full report (PDF) - Minimal
Honor the resident's right to manage his or her financial affairs.
Resident Rights Deficiencies · Dec 19, 2024 · Full report (PDF)
Read the full inspection reports on Medicare.gov Each inspection there has a “Read the full report” link with the inspectors’ written findings.
About this facility
- Address
- 1700 Pamalee Drive
Fayetteville, NC 28301 - CMS certification #
- 345353
- Ownership
- For profit - Corporation
- Certified beds
- 106
- Avg residents/day
- 86.1
- Provider type
- Medicare and Medicaid
- First certified
- 1991-03-05
- Chain
- Liberty Senior Living (35 facilities)
- Setting
- Urban
Part of Liberty Senior Living
Liberty Senior Living operates 35 nursing facilities across the United States. View all Liberty Senior Living facilities →
Not SLA enrolled. This facility hasn’t enrolled in resident survey verification. Learn about enrollment →
Location and nearby
Explore the area around Highland House Rehabilitation and Healthcare using Google Maps.
Other public records
- Website says Respite stays, nurse 24 hours a day, works with hospice, transportation
Full public records, with dates and sources
Care and services
From the community’s website
What Highland House Rehabilitation and Healthcare says about itself, quoted from its own site. We have not checked these claims against licensing records. Ask about each one on a tour.
- Offers respite or short-term stays.
Respite Care
(page, checked Oct 12, 2026) - Nurse on site: 24 hours a day.
Our registered nurses, licensed practical nurses and certified nursing assistants provide round-the-clock care for both short-term and extended stays.
(page, checked Oct 12, 2026) - Offers hospice care on site or works with hospice providers.
Highland House Rehabilitation and Healthcare in Fayetteville, North Carolina provides a complete continuum of care, including short-term rehabilitation, long-term living, skilled nursing care, assisted living, outpatient therapy, hospice care, palliative care and respite care.
(page, checked Oct 12, 2026) - Provides transportation.
Local Transportation Assistance for Medical Appointments
(page, checked Oct 12, 2026) - Apartment types named: private room, semi-private room.
Spacious Private and Semi-Private Suites
(page, checked Oct 12, 2026)
Location and nearby care
- Nearest hospital with an emergency room
- Cape Fear Valley Medical Center, Fayetteville. 4.0 miles away, straight line. CMS overall hospital rating: 2 of 5 stars.
- Nearest Medicare nursing home
- Woodlands Nursing & Rehabilitation Center, Fayetteville. 0.5 miles away, straight line.
- Nearest home health agency office
- Bayada Home Health Care, Inc., Fayetteville. 3.2 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- CVS Pharmacy. 1.1 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 28301 as metropolitan (metropolitan core).
- Dialysis within 15 miles
- Fmc Dialysis Services North Ramsey, Fayetteville, 2.8 miles away, straight line (CMS rating 3 of 5 stars)
Fmc Dialysis Services South Ramsey, Fayetteville, 3.2 miles away, straight line (CMS rating 1 of 5 stars)
Fmc - Fayetteville Kidney Center, Fayetteville, 5.4 miles away, straight line (CMS rating 3 of 5 stars) - Hospice
- 11 Medicare hospices tell CMS they serve ZIP code 28301.
Bayada Hospice, office in Fayetteville, 2.9 miles away, straight line
Gentiva, office in Fayetteville, 3.2 miles away, straight line (CMS family survey rating 4 of 5 stars)
Cape Fear Valley Hospice And Palliative Care, office in Fayetteville, 3.3 miles away, straight line (CMS family survey rating 4 of 5 stars) - Nearest geriatric medicine practice
- Cumberland County Hospital System Inc, Fayetteville. 0.5 miles away, straight line. 1 geriatric medicine doctor listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard risk
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Flood zone
- Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
- FEMA National Risk Index
- Overall: relatively low. By hazard: hurricane relatively moderate, inland flooding relatively low, wildfire relatively low, tornado relatively moderate, heat wave relatively moderate, earthquake relatively low. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
What we checked
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | Nothing on record |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | Nothing on record |
| Hurricane evacuation zone maps | Not in a mapped zone | |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | Not shown: FEMA rates wildfire risk here relatively low |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
| The community’s own website | See above |
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Frequently asked questions
Is Highland House Rehabilitation and Healthcare a good nursing home?
CMS gives Highland House Rehabilitation and Healthcare an overall rating of 1 out of 5 stars, including 1/5 for staffing and 3/5 for health inspections. These ratings come from the Centers for Medicare & Medicaid Services and are updated monthly.
How is Highland House Rehabilitation and Healthcare staffed?
Highland House Rehabilitation and Healthcare reports 3.12 total nurse hours per resident per day, compared with the North Carolina average of 3.78.
Has Highland House Rehabilitation and Healthcare had inspection problems?
Its most recent CMS inspection cited 6 deficiencies.
How many beds does Highland House Rehabilitation and Healthcare have?
Highland House Rehabilitation and Healthcare is certified for 106 beds.