Lilisity

Nursing home

Hertford Rehabilitation and Healthcare Center

1300 Don Juan Road, Hertford, NC 27944 · Map
For profit - Limited Liability company · Part of Simcha Hyman & Naftali Zanziper (94 facilities) · 78 certified beds

Medicare and Medicaid certified
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Hertford Rehabilitation and Healthcare Center is a Medicare-certified nursing home in Hertford, North Carolina. CMS rates it 1 out of 5 stars overall (1/5 for staffing, 2/5 for health inspections). Nurse staffing is 3.15 hours per resident per day, below the North Carolina average of 3.78. Its most recent inspection on Jun 5, 2025 cited 8 deficiencies.

1 out of 5Overall CMS rating
2 out of 5Health inspections
1 out of 5Staffing
78 bedsCertified beds

CMS quality ratings

Ratings from the Centers for Medicare & Medicaid Services (CMS), updated monthly. 5 stars is the highest quality.

Overall rating1/5
Health inspections2/5
Staffing1/5
Quality measures2/5
Long-stay quality3/5
Short-stay quality1/5

How Hertford Rehabilitation and Healthcare Center compares

This facility vs. the North Carolina and national averages, from CMS data. For staffing, higher is generally better; for turnover and deficiencies, lower is better.

MetricThis facilityNorth Carolina avgNational avgCompared with the state
Total nurse staffing (hrs/resident/day)3.153.783.89below avg
RN staffing (hrs/resident/day)0.470.590.68below avg
Aide staffing (hrs/resident/day)1.912.332.34below avg
Nursing staff turnover71.8%50.4%46.4%above avg
Deficiencies cited, last inspection8.05.69.5above avg

Staffing

Hours per resident per day as reported to CMS. Higher numbers indicate more direct care time.

3.15Total nurse hrs/resident/day
0.47RN hrs/resident/day
0.77LPN hrs/resident/day
1.91Aide hrs/resident/day
2.59Weekend nurse hrs/resident/day

Staff turnover

Lower turnover typically indicates better working conditions and continuity of care. National average for nursing staff is 46.4%.

Total nursing staff71.8%
Registered nurses66.7%
Administrator changes4 in last year

Recent health inspection

CMS inspects nursing facilities regularly. Deficiencies are categorized by severity.

Jun 5, 2025Most recent inspection
8Deficiencies found
52Health inspection score
0Fines

What inspectors found at Hertford Rehabilitation and Healthcare Center

Specific deficiencies cited in recent CMS health inspections, most recent first. Severity follows the CMS scope/severity scale. Source: CMS Care Compare.

  • Potential for harm

    Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.

    Administration Deficiencies · Jun 5, 2025 · Full report (PDF)
  • Potential for harm

    Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.

    Nursing and Physician Services Deficiencies · Jun 5, 2025 · Full report (PDF)
  • Potential for harm

    Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

    Environmental Deficiencies · Jun 5, 2025 · Full report (PDF)
  • Potential for harm

    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Pharmacy Service Deficiencies · Jun 5, 2025 · Full report (PDF)
  • Potential for harm

    Provide activities to meet all resident's needs.

    Quality of Life and Care Deficiencies · Jun 5, 2025 · Full report (PDF)
Show all 12 deficiencies
  • Potential for harm

    Ensure each resident receives an accurate assessment.

    Resident Assessment and Care Planning Deficiencies · Jun 5, 2025 · Full report (PDF)
  • Minimal

    Post nurse staffing information every day.

    Nursing and Physician Services Deficiencies · Jun 5, 2025 · Full report (PDF)
  • Minimal

    Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

    Resident Rights Deficiencies · Jun 5, 2025 · Full report (PDF)
  • Potential for harm

    Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

    Administration Deficiencies · May 16, 2024 · Full report (PDF)
  • Potential for harm

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Pharmacy Service Deficiencies · May 16, 2024 · Full report (PDF)
  • Potential for harm

    Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.

    Nursing and Physician Services Deficiencies · May 16, 2024 · Full report (PDF)
  • Potential for harm

    Provide care and assistance to perform activities of daily living for any resident who is unable.

    Quality of Life and Care Deficiencies · May 16, 2024 · Full report (PDF)

Read the full inspection reports on Medicare.gov Each inspection there has a “Read the full report” link with the inspectors’ written findings.

About this facility

Address
1300 Don Juan Road
Hertford, NC 27944
CMS certification #
345262
Ownership
For profit - Limited Liability company
Certified beds
78
Avg residents/day
64.5
Provider type
Medicare and Medicaid
First certified
1987-07-24
Chain
Simcha Hyman & Naftali Zanziper (94 facilities)
Setting
Rural

Part of Simcha Hyman & Naftali Zanziper

Simcha Hyman & Naftali Zanziper operates 94 nursing facilities across the United States. View all Simcha Hyman & Naftali Zanziper facilities →

Not SLA enrolled. This facility hasn’t enrolled in resident survey verification. Learn about enrollment →

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Location and nearby

Explore the area around Hertford Rehabilitation and Healthcare Center using Google Maps.

Other public records

  • Website says Respite stays, nurse 24 hours a day, works with hospice
  • Workplace safety 1 OSHA workplace safety inspection since 2019, 5 violations cited
  • Emergency In hurricane evacuation Zone A
Full public records, with dates and sources

Care and services

From the community’s website

What Hertford Rehabilitation and Healthcare Center says about itself, quoted from its own site. We have not checked these claims against licensing records. Ask about each one on a tour.

  • Offers respite or short-term stays. RESPITE CARE (page, checked Oct 15, 2026)
  • Nurse on site: 24 hours a day. Our skilled nursing staff is available 24/7 to provide the highest level of personalized care for each resident. (page, checked Oct 12, 2026)
  • Offers hospice care on site or works with hospice providers. HOSPICE & (page, checked Oct 15, 2026)

Staff pay and workplace safety

Federal records about how the employer here treats its staff.

OSHA workplace safety inspections

OSHA inspects workplaces for staff safety, such as lifting, needles, chemicals and workplace violence. It does not inspect resident care.

  • Oct 1, 2019: programmed (planned) inspection, complete (safety). Case closed Mar 5, 2020. 5 violations cited (5 other). Penalties: $2,400 proposed, $1,800 now. OSHA record. OSHA recorded the employer as 143720 - SSC Hertford Operating Company LLC.
    Details
    • Other than serious: Keeping exit routes clear and marked (1910.37(b)(2)). Penalty $1,200 proposed, $900 now. To be fixed by Jan 28, 2020.
    • Other than serious: Keeping exit routes clear and marked (1910.37(b)(5)). Penalty $0 proposed, $0 now. To be fixed by Jan 28, 2020.
    • Other than serious: Electrical equipment and installation (1910.303(b)(2)). Penalty $1,200 proposed, $900 now. To be fixed by Jan 28, 2020.
    • Other than serious: Electrical equipment and installation (1910.303(g)(1)(i)(a)). Penalty $0 proposed, $0 now. To be fixed by Jan 28, 2020.
    • Other than serious: Electrical wiring methods and equipment (1910.305(g)(2)(iii)). Penalty $0 proposed, $0 now. To be fixed by Jan 28, 2020.

Source: U.S. Department of Labor OSHA enforcement data, as of Oct 15, 2026, inspections since 2016. Penalties can change while a case is open or contested.

Location and nearby care

Nearest hospital with an emergency room
Vidant Chowan Hospital, Edenton. 11.1 miles away, straight line. CMS overall hospital rating: 3 of 5 stars.
Nearest Medicare nursing home
Chowan River Nursing and Rehabilitation Center, Edenton. 10.4 miles away, straight line.
Nearest home health agency office
Sentara Home Care Services, Elizabeth City. 15.5 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
Nearest pharmacy
Walgreens. 11.1 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
Area
USDA classes ZIP code 27944 as rural (rural area).
Dialysis within 15 miles
Davita Perquimans Dialysis Nc, Hertford, 2.4 miles away, straight line (CMS rating 4 of 5 stars)
Davita Edenton Dialysis, Edenton, 11.3 miles away, straight line (CMS rating 3 of 5 stars)
Fmc Chowan Home Dialysis, Edenton, 11.3 miles away, straight line (CMS rating 5 of 5 stars)
Hospice
3 Medicare hospices tell CMS they serve ZIP code 27944.
Albemarle Home Care And Hospice, office in Elizabeth City, 16.7 miles away, straight line (CMS family survey rating 4 of 5 stars)
Nearest geriatric medicine practice
Legacy Care Aco LLC, Chesapeake. 37.3 miles away, straight line. 1 geriatric medicine doctor listed there.

Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.

Emergency and natural hazard risk

Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.

Hurricane evacuation zone
Zone A on the North Carolina Know Your Zone evacuation zones. (North Carolina Emergency Management, map updated Jun 5, 2026)
Flood zone
Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
FEMA National Risk Index
Overall: relatively moderate. By hazard: hurricane very high, inland flooding relatively low, coastal flooding relatively low, wildfire relatively low, tornado relatively moderate, heat wave relatively moderate, earthquake very low. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)

A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.

What we checked

Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.

SourceData as ofWhat we found
U.S. Department of Labor wage and hour casesOct 15, 2026Nothing on record
OSHA workplace safety inspections since 2016Oct 15, 2026See above
Hurricane evacuation zone mapsSee above
FEMA flood mapSee above
USDA wildfire riskApr 15, 2026Not shown: FEMA rates wildfire risk here relatively low
FEMA National Risk IndexSee above
CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmaciesSee above
HUD Multifamily Properties - AssistedJul 6, 2026Nothing on record
State Veterans Homes (NASVH directory)Sep 20, 2026Nothing on record
CMS Hospice - General InformationAug 19, 2026Nothing on record
CMS Home Health Care AgenciesMay 27, 2026Nothing on record
The community’s own websiteSee above

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Frequently asked questions

Is Hertford Rehabilitation and Healthcare Center a good nursing home?

CMS gives Hertford Rehabilitation and Healthcare Center an overall rating of 1 out of 5 stars, including 1/5 for staffing and 2/5 for health inspections. These ratings come from the Centers for Medicare & Medicaid Services and are updated monthly.

How is Hertford Rehabilitation and Healthcare Center staffed?

Hertford Rehabilitation and Healthcare Center reports 3.15 total nurse hours per resident per day, compared with the North Carolina average of 3.78.

Has Hertford Rehabilitation and Healthcare Center had inspection problems?

Its most recent CMS inspection cited 8 deficiencies.

How many beds does Hertford Rehabilitation and Healthcare Center have?

Hertford Rehabilitation and Healthcare Center is certified for 78 beds.