Nursing home
Heartland Living & Rehab at the Moses H Cone Memorial
1131 North Church Street, Greensboro, NC 27401 · Map
For profit - Corporation · Part of Century Care Management (7 facilities) · 107 certified beds
Heartland Living & Rehab at the Moses H Cone Memorial is a Medicare-certified nursing home in Greensboro, North Carolina. CMS rates it 4 out of 5 stars overall (3/5 for staffing, 4/5 for health inspections). Nurse staffing is 3.67 hours per resident per day, below the North Carolina average of 3.78. Its most recent inspection on Feb 26, 2025 cited 3 deficiencies.
CMS quality ratings
Ratings from the Centers for Medicare & Medicaid Services (CMS), updated monthly. 5 stars is the highest quality.
How Heartland Living & Rehab at the Moses H Cone Memorial compares
This facility vs. the North Carolina and national averages, from CMS data. For staffing, higher is generally better; for turnover and deficiencies, lower is better.
| Metric | This facility | North Carolina avg | National avg | Compared with the state |
|---|---|---|---|---|
| Total nurse staffing (hrs/resident/day) | 3.67 | 3.78 | 3.89 | below avg |
| RN staffing (hrs/resident/day) | 0.25 | 0.59 | 0.68 | below avg |
| Aide staffing (hrs/resident/day) | 2.72 | 2.33 | 2.34 | above avg |
| Nursing staff turnover | 43.0% | 50.4% | 46.4% | below avg |
| Deficiencies cited, last inspection | 3.0 | 5.6 | 9.5 | below avg |
Staffing
Hours per resident per day as reported to CMS. Higher numbers indicate more direct care time.
Staff turnover
Lower turnover typically indicates better working conditions and continuity of care. National average for nursing staff is 46.4%.
Recent health inspection
CMS inspects nursing facilities regularly. Deficiencies are categorized by severity.
What inspectors found at Heartland Living & Rehab at the Moses H Cone Memorial
Specific deficiencies cited in recent CMS health inspections, most recent first. Severity follows the CMS scope/severity scale. Source: CMS Care Compare.
- Potential for harm
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Nursing and Physician Services Deficiencies · Feb 26, 2025 · Full report (PDF) - Potential for harm
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Quality of Life and Care Deficiencies · Feb 26, 2025 · Full report (PDF) - Potential for harm
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Rights Deficiencies · Feb 26, 2025 · Full report (PDF) - Potential for harm
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Pharmacy Service Deficiencies · Sep 28, 2023 - Potential for harm
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies · Sep 28, 2023
Show all 12 deficiencies
- Potential for harm
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Sep 28, 2023 - Potential for harm
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Administration Deficiencies · Sep 28, 2023 - Potential for harm
Ensure medication error rates are not 5 percent or greater.
Pharmacy Service Deficiencies · Sep 28, 2023 - Potential for harm
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies · Sep 28, 2023 - Potential for harm
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies · Sep 28, 2023 - Potential for harm
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Rights Deficiencies · Sep 28, 2023 - Potential for harm
Ensure medication error rates are not 5 percent or greater.
Pharmacy Service Deficiencies · Jul 14, 2022
Read the full inspection reports on Medicare.gov Each inspection there has a “Read the full report” link with the inspectors’ written findings.
About this facility
- Address
- 1131 North Church Street
Greensboro, NC 27401 - CMS certification #
- 345391
- Ownership
- For profit - Corporation
- Certified beds
- 107
- Avg residents/day
- 94.0
- Provider type
- Medicare and Medicaid
- First certified
- 1991-07-11
- Chain
- Century Care Management (7 facilities)
- Setting
- Urban
Part of Century Care Management
Century Care Management operates 7 nursing facilities across the United States. View all Century Care Management facilities →
Not SLA enrolled. This facility hasn’t enrolled in resident survey verification. Learn about enrollment →
Location and nearby
Explore the area around Heartland Living & Rehab at the Moses H Cone Memorial using Google Maps.
Other public records
- Website says Respite stays
- Staff pay 1 federal wage case with violations found, since 2013
- Workplace safety 2 OSHA workplace safety inspections since 2019, 4 violations cited
Full public records, with dates and sources
Care and services
From the community’s website
What Heartland Living & Rehab at the Moses H Cone Memorial says about itself, quoted from its own site. We have not checked these claims against licensing records. Ask about each one on a tour.
- Offers respite or short-term stays.
We also offer respite care for those who normally live at home; this gives caregivers a period of rest.
(page, checked Oct 12, 2026)
Staff pay and workplace safety
Federal records about how the employer here treats its staff.
Federal wage and hour cases
The Department of Labor checks that staff are paid minimum wage and overtime as the law requires.
- Findings for Nov 30, 2013 to Nov 28, 2015. Violations found: Overtime. Back wages: $4,529 owed to 2 employees. DOL marked the employer as a repeat violator. Employer as DOL recorded it: Heartland Living & Rehab. (Heartoland of Greensboro, Inc.). Case 1768364.
Source: U.S. Department of Labor, Wage and Hour Division enforcement data, loaded Oct 15, 2026. Concluded cases only. The dates are the period in which DOL found violations, not when the case opened or closed. Back wages are what the employer agreed to pay; penalties are what DOL assessed. DOL does not publish a page for each case, so search the dataset by case number.
OSHA workplace safety inspections
OSHA inspects workplaces for staff safety, such as lifting, needles, chemicals and workplace violence. It does not inspect resident care.
- Jan 31, 2020: follow-up inspection, partial (health). Case closed Feb 12, 2020. No violations cited. OSHA record. OSHA recorded the employer as 144633 - Heartland of Greensboro, INC. Matched by street address; the name OSHA recorded differs from the community's.
- Apr 29, 2019: programmed (planned) inspection, complete (health). Case closed Oct 2, 2019. 4 violations cited (1 serious, 3 other). Penalties: $1,750 proposed, $1,750 now. OSHA record. OSHA recorded the employer as 142007 - Heartland of Greensboro, INC. Matched by street address; the name OSHA recorded differs from the community's.
Details
- Serious: Bloodborne pathogens (needles, blood and body fluids) (1910.1030(g)(2)(iv)). Penalty $1,750 proposed, $1,750 now. To be fixed by Jul 8, 2019.
- Other than serious: Keeping exit routes clear and marked (1910.37(b)(2)). Penalty $0 proposed, $0 now. To be fixed by Jul 1, 2019.
- Other than serious: Portable fire extinguishers (1910.157(c)(1)). Penalty $0 proposed, $0 now. To be fixed by Jul 1, 2019.
- Other than serious: Hazard communication (chemical labels, safety data sheets, training) (1910.1200(g)(8)). Penalty $0 proposed, $0 now. To be fixed by Aug 14, 2019.
Source: U.S. Department of Labor OSHA enforcement data, as of Oct 15, 2026, inspections since 2016. Penalties can change while a case is open or contested.
Location and nearby care
- Nearest hospital with an emergency room
- Moses H. Cone Memorial Hospital, The, Greensboro. 0.3 miles away, straight line. CMS overall hospital rating: 3 of 5 stars.
- Nearest Medicare nursing home
- Linden Place Center for Nursing and Rehabilitation, Greensboro. 0.4 miles away, straight line.
- Nearest home health agency office
- Bayada Home Health Care, Inc, Greensboro. 0.4 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- Community Pharmacy. 0.2 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 27401 as metropolitan (metropolitan core).
- Dialysis within 15 miles
- Fresenius Kidney Care Garber-Olin, Greensboro, 0.2 miles away, straight line (CMS rating 3 of 5 stars)
Fmc - Greensboro Kidney Center, Greensboro, 1.6 miles away, straight line (has a shift starting after 5 pm; CMS rating 3 of 5 stars)
Fmc Of East Greensboro, Greensboro, 3.2 miles away, straight line (CMS rating 2 of 5 stars) - Hospice
- 8 Medicare hospices tell CMS they serve ZIP code 27401.
Authoracare Collective, office in Greensboro, 1.5 miles away, straight line (CMS family survey rating 4 of 5 stars)
Amedisys Hospice, office in Burlington, 16.2 miles away, straight line (CMS family survey rating 3 of 5 stars)
Hospice Of The Piedmont Inc, office in High Point, 17.3 miles away, straight line (CMS family survey rating 5 of 5 stars) - Nearest geriatric medicine practice
- The Moses H Cone Memorial Hospital Operating Corporation, Greensboro. 2.4 miles away, straight line. 1 geriatric medicine doctor listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard risk
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Flood zone
- Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
- FEMA National Risk Index
- Overall: relatively low. By hazard: hurricane relatively low, inland flooding relatively low, wildfire very low, tornado relatively low, heat wave relatively low, earthquake relatively low. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
What we checked
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | See above |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | See above |
| Hurricane evacuation zone maps | Not in a mapped zone | |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | Not shown: FEMA rates wildfire risk here very low |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
| The community’s own website | See above |
Looking for assisted living or memory care instead?
Frequently asked questions
Is Heartland Living & Rehab at the Moses H Cone Memorial a good nursing home?
CMS gives Heartland Living & Rehab at the Moses H Cone Memorial an overall rating of 4 out of 5 stars, including 3/5 for staffing and 4/5 for health inspections. These ratings come from the Centers for Medicare & Medicaid Services and are updated monthly.
How is Heartland Living & Rehab at the Moses H Cone Memorial staffed?
Heartland Living & Rehab at the Moses H Cone Memorial reports 3.67 total nurse hours per resident per day, compared with the North Carolina average of 3.78.
Has Heartland Living & Rehab at the Moses H Cone Memorial had inspection problems?
Its most recent CMS inspection cited 3 deficiencies.
How many beds does Heartland Living & Rehab at the Moses H Cone Memorial have?
Heartland Living & Rehab at the Moses H Cone Memorial is certified for 107 beds.