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Nursing home · Top rated by CMS

Glenflora

5701 Fayetteville Road, Lumberton, NC 28360 · Map
Non profit - Other · Part of Lutheran Services Carolinas (9 facilities) · 52 certified beds

Medicare and Medicaid certified
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Glenflora is a Medicare-certified nursing home in Lumberton, North Carolina. CMS rates it 5 out of 5 stars overall (4/5 for staffing, 5/5 for health inspections). Nurse staffing is 4.44 hours per resident per day, above the North Carolina average of 3.78. Its most recent inspection on Dec 12, 2024 cited 0 deficiencies.

5 out of 5Overall CMS rating
5 out of 5Health inspections
4 out of 5Staffing
52 bedsCertified beds
  • 1 fine totaling $14,689In CMS records: 1 total penalty.

CMS quality ratings

Ratings from the Centers for Medicare & Medicaid Services (CMS), updated monthly. 5 stars is the highest quality.

Overall rating5/5
Health inspections5/5
Staffing4/5
Quality measures4/5
Long-stay quality2/5
Short-stay quality5/5

How Glenflora compares

This facility vs. the North Carolina and national averages, from CMS data. For staffing, higher is generally better; for turnover and deficiencies, lower is better.

MetricThis facilityNorth Carolina avgNational avgCompared with the state
Total nurse staffing (hrs/resident/day)4.443.783.89above avg
RN staffing (hrs/resident/day)0.470.590.68below avg
Aide staffing (hrs/resident/day)2.772.332.34above avg
Nursing staff turnover51.5%50.4%46.4%above avg
Deficiencies cited, last inspection0.05.69.5below avg

Staffing

Hours per resident per day as reported to CMS. Higher numbers indicate more direct care time.

4.44Total nurse hrs/resident/day
0.47RN hrs/resident/day
1.20LPN hrs/resident/day
2.77Aide hrs/resident/day
3.71Weekend nurse hrs/resident/day

Staff turnover

Lower turnover typically indicates better working conditions and continuity of care. National average for nursing staff is 46.4%.

Total nursing staff51.5%
Registered nurses33.3%
Administrator changes—

Recent health inspection

CMS inspects nursing facilities regularly. Deficiencies are categorized by severity.

Dec 12, 2024Most recent inspection
0Deficiencies found
0Health inspection score
1Fines

Penalties in CMS records: 1 fine totaling $14,689, 1 total penalty.

What inspectors found at Glenflora

Specific deficiencies cited in recent CMS health inspections, most recent first. Severity follows the CMS scope/severity scale. Source: CMS Care Compare.

  • Potential for harm

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Nutrition and Dietary Deficiencies · Feb 12, 2026 · Full report (PDF)
  • Immediate jeopardy

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Quality of Life and Care Deficiencies · Dec 4, 2023 · Full report (PDF)
  • Minimal

    Post nurse staffing information every day.

    Nursing and Physician Services Deficiencies · Aug 24, 2023

Read the full inspection reports on Medicare.gov Each inspection there has a “Read the full report” link with the inspectors’ written findings.

About this facility

Address
5701 Fayetteville Road
Lumberton, NC 28360
CMS certification #
345194
Ownership
Non profit - Other
Certified beds
52
Avg residents/day
46.8
Provider type
Medicare and Medicaid
First certified
1979-06-11
Chain
Lutheran Services Carolinas (9 facilities)
Setting
Rural

Part of Lutheran Services Carolinas

Lutheran Services Carolinas operates 9 nursing facilities across the United States. View all Lutheran Services Carolinas facilities →

Not SLA enrolled. This facility hasn’t enrolled in resident survey verification. Learn about enrollment →

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Location and nearby

Explore the area around Glenflora using Google Maps.

Other public records

Full public records, with dates and sources

Location and nearby care

Nearest hospital with an emergency room
Southeastern Regional Medical Center, Lumberton. 3.6 miles away, straight line. CMS overall hospital rating: 2 of 5 stars.
Nearest Medicare nursing home
Wesley Pines Retirement Community, Lumberton. 2.5 miles away, straight line.
Nearest home health agency office
Liberty Home Care, Lumberton. 2.4 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
Nearest pharmacy
CVS Pharmacy. 3.5 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
Area
USDA classes ZIP code 28360 as micropolitan (micropolitan high commuting).
Dialysis within 15 miles
Fresenius Kidney Care East Lumberton, Lumberton, 3.5 miles away, straight line (CMS rating 1 of 5 stars)
Fmc Lumberton Dialysis Unit, Lumberton, 7.3 miles away, straight line (CMS rating 3 of 5 stars)
Fmc Pembroke, Pembroke, 9.3 miles away, straight line (CMS rating 2 of 5 stars)
Hospice
11 Medicare hospices tell CMS they serve ZIP code 28360.
Medi Home Hospice, office in Saint Pauls, 8.3 miles away, straight line
Amedisys Hospice Care, office in Pembroke, 9.3 miles away, straight line (CMS family survey rating 3 of 5 stars)
Healthkeeperz ,Inc, office in Fayetteville, 24.0 miles away, straight line
Nearest geriatric medicine practice
Cape Fear Valley Health Medical Group LLC, Fayetteville. 23.3 miles away, straight line. 1 geriatric medicine doctor listed there.

Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.

Emergency and natural hazard risk

Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.

Flood zone
Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
Wildfire risk to homes
In Lumberton, NC, risk to homes is greater than 84% of communities in North Carolina and 79% of communities nationwide. USDA rates the whole town or city, not this address. (USDA Forest Service, Wildfire Risk to Communities, April 2026)
FEMA National Risk Index
Overall: relatively high. By hazard: hurricane relatively high, inland flooding relatively high, wildfire relatively moderate, tornado very high, heat wave relatively moderate, earthquake relatively moderate. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)

A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.

What we checked

Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.

SourceData as ofWhat we found
U.S. Department of Labor wage and hour casesOct 15, 2026Nothing on record
OSHA workplace safety inspections since 2016Oct 15, 2026Nothing on record
Hurricane evacuation zone mapsNot in a mapped zone
FEMA flood mapSee above
USDA wildfire riskApr 15, 2026See above
FEMA National Risk IndexSee above
CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmaciesSee above
HUD Multifamily Properties - AssistedJul 6, 2026Nothing on record
State Veterans Homes (NASVH directory)Sep 20, 2026Nothing on record
CMS Hospice - General InformationAug 19, 2026Nothing on record
CMS Home Health Care AgenciesMay 27, 2026Nothing on record
The community’s own websiteNo plain statements of services found

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Frequently asked questions

Is Glenflora a good nursing home?

CMS gives Glenflora an overall rating of 5 out of 5 stars, including 4/5 for staffing and 5/5 for health inspections. These ratings come from the Centers for Medicare & Medicaid Services and are updated monthly.

How is Glenflora staffed?

Glenflora reports 4.44 total nurse hours per resident per day, compared with the North Carolina average of 3.78.

Has Glenflora had inspection problems?

Its most recent CMS inspection cited 0 deficiencies.

How many beds does Glenflora have?

Glenflora is certified for 52 beds.