Nursing home
Five Oaks Rehabilitation and Care Center
413 Winecoff School Road, Concord, NC 28027 · Map
For profit - Limited Liability company · Part of Venza Care Management (21 facilities) · 160 certified beds
Five Oaks Rehabilitation and Care Center is a Medicare-certified nursing home in Concord, North Carolina. CMS rates it 1 out of 5 stars overall (2/5 for staffing, 1/5 for health inspections). Nurse staffing is 3.93 hours per resident per day, above the North Carolina average of 3.78. Its most recent inspection on Mar 5, 2025 cited 8 deficiencies.
- 1 fine totaling $17,345In CMS records: 1 total penalty.
CMS quality ratings
Ratings from the Centers for Medicare & Medicaid Services (CMS), updated monthly. 5 stars is the highest quality.
How Five Oaks Rehabilitation and Care Center compares
This facility vs. the North Carolina and national averages, from CMS data. For staffing, higher is generally better; for turnover and deficiencies, lower is better.
| Metric | This facility | North Carolina avg | National avg | Compared with the state |
|---|---|---|---|---|
| Total nurse staffing (hrs/resident/day) | 3.93 | 3.78 | 3.89 | above avg |
| RN staffing (hrs/resident/day) | 0.27 | 0.59 | 0.68 | below avg |
| Aide staffing (hrs/resident/day) | 2.53 | 2.33 | 2.34 | above avg |
| Nursing staff turnover | 58.2% | 50.4% | 46.4% | above avg |
| Deficiencies cited, last inspection | 8.0 | 5.6 | 9.5 | above avg |
Staffing
Hours per resident per day as reported to CMS. Higher numbers indicate more direct care time.
Staff turnover
Lower turnover typically indicates better working conditions and continuity of care. National average for nursing staff is 46.4%.
Recent health inspection
CMS inspects nursing facilities regularly. Deficiencies are categorized by severity.
- Every deficiency from the March 16, 2026 inspection was corrected by March 28, 2026
Penalties in CMS records: 1 fine totaling $17,345, 1 total penalty.
What inspectors found at Five Oaks Rehabilitation and Care Center
Specific deficiencies cited in recent CMS health inspections, most recent first. Severity follows the CMS scope/severity scale. Source: CMS Care Compare.
- Potential for harm
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Mar 16, 2026 · Full report (PDF) - Potential for harm
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Pharmacy Service Deficiencies · Mar 16, 2026 · Full report (PDF) - Immediate jeopardy
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · Mar 5, 2025 · Full report (PDF) - Actual harm
Provide safe, appropriate pain management for a resident who requires such services.
Quality of Life and Care Deficiencies · Mar 5, 2025 · Full report (PDF) - Actual harm
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies · Mar 5, 2025 · Full report (PDF)
Show all 12 deficiencies
- Potential for harm
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Pharmacy Service Deficiencies · Mar 5, 2025 · Full report (PDF) - Potential for harm
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Mar 5, 2025 · Full report (PDF) - Potential for harm
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Quality of Life and Care Deficiencies · Mar 5, 2025 · Full report (PDF) - Potential for harm
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Resident Assessment and Care Planning Deficiencies · Mar 5, 2025 · Full report (PDF) - Potential for harm
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Resident Rights Deficiencies · Mar 5, 2025 · Full report (PDF) - Potential for harm
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Quality of Life and Care Deficiencies · Sep 14, 2023 - Potential for harm
Assist a resident in gaining access to vision and hearing services.
Quality of Life and Care Deficiencies · Sep 14, 2023
Read the full inspection reports on Medicare.gov Each inspection there has a “Read the full report” link with the inspectors’ written findings.
About this facility
- Address
- 413 Winecoff School Road
Concord, NC 28027 - CMS certification #
- 345186
- Ownership
- For profit - Limited Liability company
- Certified beds
- 160
- Avg residents/day
- 146.2
- Provider type
- Medicare and Medicaid
- First certified
- 1978-12-01
- Chain
- Venza Care Management (21 facilities)
- Setting
- Urban
Part of Venza Care Management
Venza Care Management operates 21 nursing facilities across the United States. View all Venza Care Management facilities →
Not SLA enrolled. This facility hasn’t enrolled in resident survey verification. Learn about enrollment →
Location and nearby
Explore the area around Five Oaks Rehabilitation and Care Center using Google Maps.
Other public records
- Website says Works with hospice, transportation
- Workplace safety 2 OSHA workplace safety inspections since 2021, 2 violations cited
Full public records, with dates and sources
Care and services
From the community’s website
What Five Oaks Rehabilitation and Care Center says about itself, quoted from its own site. We have not checked these claims against licensing records. Ask about each one on a tour.
Staff pay and workplace safety
Federal records about how the employer here treats its staff.
OSHA workplace safety inspections
OSHA inspects workplaces for staff safety, such as lifting, needles, chemicals and workplace violence. It does not inspect resident care.
- Apr 26, 2022: follow-up inspection, partial (safety). Case closed Jun 2, 2022. No violations cited. OSHA record. OSHA recorded the employer as 151650 - Five Oaks Manor, LLC.
- Aug 25, 2021: programmed (planned) inspection, complete (safety). Case closed Mar 1, 2022. 2 violations cited (1 serious, 1 other). Penalties: $5,600 proposed, $5,600 now. OSHA record. OSHA recorded the employer as 149947 - Five Oaks Manor, LLC.
Details
- Serious: Respiratory protection (respirators, N95 fit testing) (1910.134(a)(2)). Penalty $5,600 proposed, $5,600 now. To be fixed by Mar 2, 2022.
- Other than serious: Hazard communication (chemical labels, safety data sheets, training) (1910.1200(g)(1)). Penalty $0 proposed, $0 now. To be fixed by Dec 13, 2021.
Source: U.S. Department of Labor OSHA enforcement data, as of Oct 15, 2026, inspections since 2016. Penalties can change while a case is open or contested.
Location and nearby care
- Nearest hospital with an emergency room
- Carolinas Medical Center-Northeast, Concord. 1.3 miles away, straight line. CMS overall hospital rating: 4 of 5 stars.
- Nearest Medicare nursing home
- The Greens at Cabarrus, Concord. 1.1 miles away, straight line.
- Nearest home health agency office
- Adoration Home Health, Concord. 1.3 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- CVS Pharmacy. 3.4 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 28027 as metropolitan (metropolitan core).
- Dialysis within 15 miles
- Davita Copperfield Dialysis, Concord, 2.4 miles away, straight line (CMS rating 3 of 5 stars)
Davita Cannon Dialysis, Kannapolis, 2.8 miles away, straight line (CMS rating 2 of 5 stars)
Davita Dialysis Care Of Kannapolis, Kannapolis, 4.9 miles away, straight line (CMS rating 4 of 5 stars) - Hospice
- 12 Medicare hospices tell CMS they serve ZIP code 28027.
Hospice And Palliative Care Of Cabarrus County, office in Kannapolis, 4.0 miles away, straight line (CMS family survey rating 5 of 5 stars)
Bayada Home Health Care, Inc, office in Salisbury, 16.2 miles away, straight line
Novant Health Hospice, office in Salisbury, 18.2 miles away, straight line (CMS family survey rating 4 of 5 stars) - Nearest geriatric medicine practice
- The Charlotte-Mecklenburg Hospital Authority, Concord. 1.2 miles away, straight line. 1 geriatric medicine doctor listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard risk
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Flood zone
- Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
- FEMA National Risk Index
- Overall: relatively moderate. By hazard: hurricane relatively low, inland flooding relatively high, wildfire very low, tornado relatively high, heat wave relatively low, earthquake relatively low. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
What we checked
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | Nothing on record |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | See above |
| Hurricane evacuation zone maps | Not in a mapped zone | |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | Not shown: FEMA rates wildfire risk here very low |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
| The community’s own website | See above |
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Frequently asked questions
Is Five Oaks Rehabilitation and Care Center a good nursing home?
CMS gives Five Oaks Rehabilitation and Care Center an overall rating of 1 out of 5 stars, including 2/5 for staffing and 1/5 for health inspections. These ratings come from the Centers for Medicare & Medicaid Services and are updated monthly.
How is Five Oaks Rehabilitation and Care Center staffed?
Five Oaks Rehabilitation and Care Center reports 3.93 total nurse hours per resident per day, compared with the North Carolina average of 3.78.
Has Five Oaks Rehabilitation and Care Center had inspection problems?
Its most recent CMS inspection cited 8 deficiencies.
How many beds does Five Oaks Rehabilitation and Care Center have?
Five Oaks Rehabilitation and Care Center is certified for 160 beds.