Lilisity

Nursing home

Elevate Health and Rehabilitation

91 Victoria Road, Asheville, NC 28801 · Map
For profit - Limited Liability company · Part of Ascent Healthcare Management (6 facilities) · 120 certified beds

Medicare and Medicaid certified
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Elevate Health and Rehabilitation is a Medicare-certified nursing home in Asheville, North Carolina. CMS rates it 1 out of 5 stars overall (1/5 for staffing, 1/5 for health inspections). Nurse staffing is 3.21 hours per resident per day, below the North Carolina average of 3.78. Its most recent inspection on Sep 2, 2025 cited 4 deficiencies.

1 out of 5Overall CMS rating
1 out of 5Health inspections
1 out of 5Staffing
120 bedsCertified beds
  • 4 fines totaling $219,560In CMS records: 5 total penalties, 1 Medicare payment denial.

CMS quality ratings

Ratings from the Centers for Medicare & Medicaid Services (CMS), updated monthly. 5 stars is the highest quality.

Overall rating1/5
Health inspections1/5
Staffing1/5
Quality measures2/5
Long-stay quality4/5
Short-stay quality1/5

How Elevate Health and Rehabilitation compares

This facility vs. the North Carolina and national averages, from CMS data. For staffing, higher is generally better; for turnover and deficiencies, lower is better.

MetricThis facilityNorth Carolina avgNational avgCompared with the state
Total nurse staffing (hrs/resident/day)3.213.783.89below avg
RN staffing (hrs/resident/day)0.400.590.68below avg
Aide staffing (hrs/resident/day)2.162.332.34below avg
Nursing staff turnover77.6%50.4%46.4%above avg
Deficiencies cited, last inspection4.05.69.5below avg

Staffing

Hours per resident per day as reported to CMS. Higher numbers indicate more direct care time.

3.21Total nurse hrs/resident/day
0.40RN hrs/resident/day
0.65LPN hrs/resident/day
2.16Aide hrs/resident/day
2.85Weekend nurse hrs/resident/day

Staff turnover

Lower turnover typically indicates better working conditions and continuity of care. National average for nursing staff is 46.4%.

Total nursing staff77.6%
Registered nurses80.0%
Administrator changes1 in last year

Recent health inspection

CMS inspects nursing facilities regularly. Deficiencies are categorized by severity.

Sep 2, 2025Most recent inspection
4Deficiencies found
36Health inspection score
4Fines
  • Every deficiency from the December 22, 2025 inspection was corrected by January 9, 2026

Penalties in CMS records: 4 fines totaling $219,560, 5 total penalties, 1 Medicare payment denial.

What inspectors found at Elevate Health and Rehabilitation

Specific deficiencies cited in recent CMS health inspections, most recent first. Severity follows the CMS scope/severity scale. Source: CMS Care Compare.

  • Potential for harm

    Provide and implement an infection prevention and control program.

    Infection Control Deficiencies · Dec 22, 2025 · Full report (PDF)
  • Immediate jeopardy

    Ensure that residents are free from significant medication errors.

    Pharmacy Service Deficiencies · Sep 2, 2025 · Full report (PDF)
  • Potential for harm

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Nutrition and Dietary Deficiencies · Sep 2, 2025 · Full report (PDF)
  • Potential for harm

    Provide safe and appropriate respiratory care for a resident when needed.

    Quality of Life and Care Deficiencies · Sep 2, 2025 · Full report (PDF)
  • Immediate jeopardy

    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    Quality of Life and Care Deficiencies · Aug 7, 2024 · Full report (PDF)
Show all 12 deficiencies
  • Immediate jeopardy

    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    Resident Rights Deficiencies · Aug 7, 2024 · Full report (PDF)
  • Immediate jeopardy

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Quality of Life and Care Deficiencies · Aug 7, 2024 · Full report (PDF)
  • Potential for harm

    Provide and implement an infection prevention and control program.

    Infection Control Deficiencies · Aug 7, 2024 · Full report (PDF)
  • Potential for harm

    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Resident Assessment and Care Planning Deficiencies · Aug 7, 2024 · Full report (PDF)
  • Potential for harm

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Nutrition and Dietary Deficiencies · Aug 7, 2024 · Full report (PDF)
  • Potential for harm

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Pharmacy Service Deficiencies · Aug 7, 2024 · Full report (PDF)
  • Potential for harm

    Provide safe and appropriate respiratory care for a resident when needed.

    Quality of Life and Care Deficiencies · Aug 7, 2024 · Full report (PDF)

Read the full inspection reports on Medicare.gov Each inspection there has a “Read the full report” link with the inspectors’ written findings.

About this facility

Address
91 Victoria Road
Asheville, NC 28801
CMS certification #
345174
Ownership
For profit - Limited Liability company
Certified beds
120
Avg residents/day
97.9
Provider type
Medicare and Medicaid
First certified
1979-02-01
Chain
Ascent Healthcare Management (6 facilities)
Setting
Urban

Part of Ascent Healthcare Management

Ascent Healthcare Management operates 6 nursing facilities across the United States. View all Ascent Healthcare Management facilities →

Not SLA enrolled. This facility hasn’t enrolled in resident survey verification. Learn about enrollment →

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Location and nearby

Explore the area around Elevate Health and Rehabilitation using Google Maps.

Other public records

  • Workplace safety 2 OSHA workplace safety inspections since 2016, 12 violations cited
Full public records, with dates and sources

Staff pay and workplace safety

Federal records about how the employer here treats its staff.

OSHA workplace safety inspections

OSHA inspects workplaces for staff safety, such as lifting, needles, chemicals and workplace violence. It does not inspect resident care.

  • Sep 11, 2025: programmed (planned) inspection, complete (health). Case closed Feb 16, 2026. 10 violations cited (3 serious, 7 other). Penalties: $3,900 proposed, $3,900 now. OSHA record. OSHA recorded the employer as 159636 - Asheville Victoria NC Opco LLC. Matched by street address; the name OSHA recorded differs from the community's.
    Details
    • Serious: Floors and walking surfaces (slips, trips and falls) (1910.22(a)(3)). Penalty $3,900 proposed, $3,900 now. To be fixed by Feb 28, 2026.
    • Serious: Floors and walking surfaces (slips, trips and falls) (1910.22(a)(2)). Penalty $0 proposed, $0 now. To be fixed by Dec 3, 2025.
    • Serious: Floors and walking surfaces (slips, trips and falls) (1910.22(d)(1)). Penalty $0 proposed, $0 now. To be fixed by Dec 3, 2025.
    • Other than serious: Keeping exit routes clear and marked (1910.37(b)(2)). Penalty $0 proposed, $0 now. To be fixed by Nov 25, 2025.
    • Other than serious: Sanitation (1910.141(a)(4)(i)). Penalty $0 proposed, $0 now. To be fixed by Nov 25, 2025.
    • Other than serious: Electrical wiring and grounding (1910.304(g)(5)). Penalty $0 proposed, $0 now. To be fixed by Nov 25, 2025.
    • Other than serious: Use of electrical equipment (1910.334(a)(2)(i)). Penalty $0 proposed, $0 now. To be fixed by Dec 3, 2025.
    • Other than serious: Use of electrical equipment (1910.334(a)(2)(ii)). Penalty $0 proposed, $0 now. To be fixed by Dec 3, 2025.
    • Other than serious: Hazard communication (chemical labels, safety data sheets, training) (1910.1200(e)(1)). Penalty $0 proposed, $0 now. To be fixed by Dec 3, 2025.
    • Other than serious: Hazard communication (chemical labels, safety data sheets, training) (1910.1200(f)(6)(ii)). Penalty $0 proposed, $0 now. To be fixed by Dec 3, 2025.
  • Feb 4, 2016: programmed (planned) inspection, complete (health). Case closed Apr 27, 2016. 2 violations cited (2 other). Penalties: $0 proposed, $0 now. OSHA record. OSHA recorded the employer as 129174 - Healthtique Asheville, LLC. Matched by street address; the name OSHA recorded differs from the community's.
    Details
    • Other than serious: Personal protective equipment (general) (1910.132(d)(2)). Penalty $0 proposed, $0 now. To be fixed by Apr 13, 2016.
    • Other than serious: Bloodborne pathogens (needles, blood and body fluids) (1910.1030(c)(1)(iv)). Penalty $0 proposed, $0 now. To be fixed by Apr 8, 2016.

Source: U.S. Department of Labor OSHA enforcement data, as of Oct 15, 2026, inspections since 2016. Penalties can change while a case is open or contested.

Location and nearby care

Nearest hospital with an emergency room
Memorial Mission Hospital And Asheville Surgery Ce, Asheville. 0.2 miles away, straight line. CMS overall hospital rating: 3 of 5 stars.
Nearest Medicare nursing home
StoneCreek Health and Rehabilitation, Asheville. 0.8 miles away, straight line.
Nearest home health agency office
Carepartners Home Health Services, Asheville. 1.3 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
Nearest pharmacy
Asheville Discount Pharmacy. 1.2 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
Area
USDA classes ZIP code 28801 as metropolitan (metropolitan core).
Dialysis within 15 miles
Davita Biltmore Home Training, Asheville, 0.5 miles away, straight line
Davita Asheville Kidney Center, Asheville, 2.0 miles away, straight line (CMS rating 5 of 5 stars)
Davita Weaverville Dialysis, Weaverville, 7.1 miles away, straight line (CMS rating 4 of 5 stars)
Hospice
6 Medicare hospices tell CMS they serve ZIP code 28801.
Carepartners Hospice & Palliative Care Services, office in Asheville, 1.5 miles away, straight line (CMS family survey rating 4 of 5 stars)
Four Seasons The Care You Trust, office in Flat Rock, 20.5 miles away, straight line (CMS family survey rating 5 of 5 stars)
Haywood Hospice And Palliative Care, office in Waynesville, 23.2 miles away, straight line (CMS family survey rating 4 of 5 stars)
Nearest geriatric medicine practice
Golnosh Sharafsaleh, MD, Asheville. 3.6 miles away, straight line. 1 geriatric medicine doctor listed there.

Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.

Emergency and natural hazard risk

Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.

Flood zone
Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
FEMA National Risk Index
Overall: relatively moderate. By hazard: hurricane relatively low, inland flooding relatively high, wildfire very low, tornado relatively moderate, earthquake relatively moderate. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)

A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.

What we checked

Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.

SourceData as ofWhat we found
U.S. Department of Labor wage and hour casesOct 15, 2026Only cases that look tied to an earlier operator (not shown)
OSHA workplace safety inspections since 2016Oct 15, 2026See above
Hurricane evacuation zone mapsNot in a mapped zone
FEMA flood mapSee above
USDA wildfire riskApr 15, 2026Not shown: FEMA rates wildfire risk here very low
FEMA National Risk IndexSee above
CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmaciesSee above
HUD Multifamily Properties - AssistedJul 6, 2026Nothing on record
State Veterans Homes (NASVH directory)Sep 20, 2026Nothing on record
CMS Hospice - General InformationAug 19, 2026Nothing on record
CMS Home Health Care AgenciesMay 27, 2026Nothing on record

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Frequently asked questions

Is Elevate Health and Rehabilitation a good nursing home?

CMS gives Elevate Health and Rehabilitation an overall rating of 1 out of 5 stars, including 1/5 for staffing and 1/5 for health inspections. These ratings come from the Centers for Medicare & Medicaid Services and are updated monthly.

How is Elevate Health and Rehabilitation staffed?

Elevate Health and Rehabilitation reports 3.21 total nurse hours per resident per day, compared with the North Carolina average of 3.78.

Has Elevate Health and Rehabilitation had inspection problems?

Its most recent CMS inspection cited 4 deficiencies.

How many beds does Elevate Health and Rehabilitation have?

Elevate Health and Rehabilitation is certified for 120 beds.