Nursing home
Elevate Health and Rehabilitation
91 Victoria Road, Asheville, NC 28801 · Map
For profit - Limited Liability company · Part of Ascent Healthcare Management (6 facilities) · 120 certified beds
Elevate Health and Rehabilitation is a Medicare-certified nursing home in Asheville, North Carolina. CMS rates it 1 out of 5 stars overall (1/5 for staffing, 1/5 for health inspections). Nurse staffing is 3.21 hours per resident per day, below the North Carolina average of 3.78. Its most recent inspection on Sep 2, 2025 cited 4 deficiencies.
- 4 fines totaling $219,560In CMS records: 5 total penalties, 1 Medicare payment denial.
CMS quality ratings
Ratings from the Centers for Medicare & Medicaid Services (CMS), updated monthly. 5 stars is the highest quality.
How Elevate Health and Rehabilitation compares
This facility vs. the North Carolina and national averages, from CMS data. For staffing, higher is generally better; for turnover and deficiencies, lower is better.
| Metric | This facility | North Carolina avg | National avg | Compared with the state |
|---|---|---|---|---|
| Total nurse staffing (hrs/resident/day) | 3.21 | 3.78 | 3.89 | below avg |
| RN staffing (hrs/resident/day) | 0.40 | 0.59 | 0.68 | below avg |
| Aide staffing (hrs/resident/day) | 2.16 | 2.33 | 2.34 | below avg |
| Nursing staff turnover | 77.6% | 50.4% | 46.4% | above avg |
| Deficiencies cited, last inspection | 4.0 | 5.6 | 9.5 | below avg |
Staffing
Hours per resident per day as reported to CMS. Higher numbers indicate more direct care time.
Staff turnover
Lower turnover typically indicates better working conditions and continuity of care. National average for nursing staff is 46.4%.
Recent health inspection
CMS inspects nursing facilities regularly. Deficiencies are categorized by severity.
- Every deficiency from the December 22, 2025 inspection was corrected by January 9, 2026
Penalties in CMS records: 4 fines totaling $219,560, 5 total penalties, 1 Medicare payment denial.
What inspectors found at Elevate Health and Rehabilitation
Specific deficiencies cited in recent CMS health inspections, most recent first. Severity follows the CMS scope/severity scale. Source: CMS Care Compare.
- Potential for harm
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Dec 22, 2025 · Full report (PDF) - Immediate jeopardy
Ensure that residents are free from significant medication errors.
Pharmacy Service Deficiencies · Sep 2, 2025 · Full report (PDF) - Potential for harm
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · Sep 2, 2025 · Full report (PDF) - Potential for harm
Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care Deficiencies · Sep 2, 2025 · Full report (PDF) - Immediate jeopardy
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Quality of Life and Care Deficiencies · Aug 7, 2024 · Full report (PDF)
Show all 12 deficiencies
- Immediate jeopardy
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident Rights Deficiencies · Aug 7, 2024 · Full report (PDF) - Immediate jeopardy
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies · Aug 7, 2024 · Full report (PDF) - Potential for harm
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Aug 7, 2024 · Full report (PDF) - Potential for harm
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Resident Assessment and Care Planning Deficiencies · Aug 7, 2024 · Full report (PDF) - Potential for harm
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · Aug 7, 2024 · Full report (PDF) - Potential for harm
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Pharmacy Service Deficiencies · Aug 7, 2024 · Full report (PDF) - Potential for harm
Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care Deficiencies · Aug 7, 2024 · Full report (PDF)
Read the full inspection reports on Medicare.gov Each inspection there has a “Read the full report” link with the inspectors’ written findings.
About this facility
- Address
- 91 Victoria Road
Asheville, NC 28801 - CMS certification #
- 345174
- Ownership
- For profit - Limited Liability company
- Certified beds
- 120
- Avg residents/day
- 97.9
- Provider type
- Medicare and Medicaid
- First certified
- 1979-02-01
- Chain
- Ascent Healthcare Management (6 facilities)
- Setting
- Urban
Part of Ascent Healthcare Management
Ascent Healthcare Management operates 6 nursing facilities across the United States. View all Ascent Healthcare Management facilities →
Not SLA enrolled. This facility hasn’t enrolled in resident survey verification. Learn about enrollment →
Location and nearby
Explore the area around Elevate Health and Rehabilitation using Google Maps.
Other public records
- Workplace safety 2 OSHA workplace safety inspections since 2016, 12 violations cited
Full public records, with dates and sources
Staff pay and workplace safety
Federal records about how the employer here treats its staff.
OSHA workplace safety inspections
OSHA inspects workplaces for staff safety, such as lifting, needles, chemicals and workplace violence. It does not inspect resident care.
- Sep 11, 2025: programmed (planned) inspection, complete (health). Case closed Feb 16, 2026. 10 violations cited (3 serious, 7 other). Penalties: $3,900 proposed, $3,900 now. OSHA record. OSHA recorded the employer as 159636 - Asheville Victoria NC Opco LLC. Matched by street address; the name OSHA recorded differs from the community's.
Details
- Serious: Floors and walking surfaces (slips, trips and falls) (1910.22(a)(3)). Penalty $3,900 proposed, $3,900 now. To be fixed by Feb 28, 2026.
- Serious: Floors and walking surfaces (slips, trips and falls) (1910.22(a)(2)). Penalty $0 proposed, $0 now. To be fixed by Dec 3, 2025.
- Serious: Floors and walking surfaces (slips, trips and falls) (1910.22(d)(1)). Penalty $0 proposed, $0 now. To be fixed by Dec 3, 2025.
- Other than serious: Keeping exit routes clear and marked (1910.37(b)(2)). Penalty $0 proposed, $0 now. To be fixed by Nov 25, 2025.
- Other than serious: Sanitation (1910.141(a)(4)(i)). Penalty $0 proposed, $0 now. To be fixed by Nov 25, 2025.
- Other than serious: Electrical wiring and grounding (1910.304(g)(5)). Penalty $0 proposed, $0 now. To be fixed by Nov 25, 2025.
- Other than serious: Use of electrical equipment (1910.334(a)(2)(i)). Penalty $0 proposed, $0 now. To be fixed by Dec 3, 2025.
- Other than serious: Use of electrical equipment (1910.334(a)(2)(ii)). Penalty $0 proposed, $0 now. To be fixed by Dec 3, 2025.
- Other than serious: Hazard communication (chemical labels, safety data sheets, training) (1910.1200(e)(1)). Penalty $0 proposed, $0 now. To be fixed by Dec 3, 2025.
- Other than serious: Hazard communication (chemical labels, safety data sheets, training) (1910.1200(f)(6)(ii)). Penalty $0 proposed, $0 now. To be fixed by Dec 3, 2025.
- Feb 4, 2016: programmed (planned) inspection, complete (health). Case closed Apr 27, 2016. 2 violations cited (2 other). Penalties: $0 proposed, $0 now. OSHA record. OSHA recorded the employer as 129174 - Healthtique Asheville, LLC. Matched by street address; the name OSHA recorded differs from the community's.
Details
- Other than serious: Personal protective equipment (general) (1910.132(d)(2)). Penalty $0 proposed, $0 now. To be fixed by Apr 13, 2016.
- Other than serious: Bloodborne pathogens (needles, blood and body fluids) (1910.1030(c)(1)(iv)). Penalty $0 proposed, $0 now. To be fixed by Apr 8, 2016.
Source: U.S. Department of Labor OSHA enforcement data, as of Oct 15, 2026, inspections since 2016. Penalties can change while a case is open or contested.
Location and nearby care
- Nearest hospital with an emergency room
- Memorial Mission Hospital And Asheville Surgery Ce, Asheville. 0.2 miles away, straight line. CMS overall hospital rating: 3 of 5 stars.
- Nearest Medicare nursing home
- StoneCreek Health and Rehabilitation, Asheville. 0.8 miles away, straight line.
- Nearest home health agency office
- Carepartners Home Health Services, Asheville. 1.3 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- Asheville Discount Pharmacy. 1.2 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 28801 as metropolitan (metropolitan core).
- Dialysis within 15 miles
- Davita Biltmore Home Training, Asheville, 0.5 miles away, straight line
Davita Asheville Kidney Center, Asheville, 2.0 miles away, straight line (CMS rating 5 of 5 stars)
Davita Weaverville Dialysis, Weaverville, 7.1 miles away, straight line (CMS rating 4 of 5 stars) - Hospice
- 6 Medicare hospices tell CMS they serve ZIP code 28801.
Carepartners Hospice & Palliative Care Services, office in Asheville, 1.5 miles away, straight line (CMS family survey rating 4 of 5 stars)
Four Seasons The Care You Trust, office in Flat Rock, 20.5 miles away, straight line (CMS family survey rating 5 of 5 stars)
Haywood Hospice And Palliative Care, office in Waynesville, 23.2 miles away, straight line (CMS family survey rating 4 of 5 stars) - Nearest geriatric medicine practice
- Golnosh Sharafsaleh, MD, Asheville. 3.6 miles away, straight line. 1 geriatric medicine doctor listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard risk
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Flood zone
- Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
- FEMA National Risk Index
- Overall: relatively moderate. By hazard: hurricane relatively low, inland flooding relatively high, wildfire very low, tornado relatively moderate, earthquake relatively moderate. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
What we checked
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | Only cases that look tied to an earlier operator (not shown) |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | See above |
| Hurricane evacuation zone maps | Not in a mapped zone | |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | Not shown: FEMA rates wildfire risk here very low |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
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Frequently asked questions
Is Elevate Health and Rehabilitation a good nursing home?
CMS gives Elevate Health and Rehabilitation an overall rating of 1 out of 5 stars, including 1/5 for staffing and 1/5 for health inspections. These ratings come from the Centers for Medicare & Medicaid Services and are updated monthly.
How is Elevate Health and Rehabilitation staffed?
Elevate Health and Rehabilitation reports 3.21 total nurse hours per resident per day, compared with the North Carolina average of 3.78.
Has Elevate Health and Rehabilitation had inspection problems?
Its most recent CMS inspection cited 4 deficiencies.
How many beds does Elevate Health and Rehabilitation have?
Elevate Health and Rehabilitation is certified for 120 beds.