Nursing home
Eckerd Living Center
250 Hospital Drive, Highlands, NC 28741 · Map
For profit - Corporation · Part of Hca Healthcare (3 facilities) · 80 certified beds
Eckerd Living Center is a Medicare-certified nursing home in Highlands, North Carolina. CMS rates it 3 out of 5 stars overall (1/5 for staffing, 4/5 for health inspections). Its most recent inspection on Feb 19, 2025 cited 2 deficiencies.
CMS quality ratings
Ratings from the Centers for Medicare & Medicaid Services (CMS), updated monthly. 5 stars is the highest quality.
How Eckerd Living Center compares
This facility vs. the North Carolina and national averages, from CMS data. For staffing, higher is generally better; for turnover and deficiencies, lower is better.
| Metric | This facility | North Carolina avg | National avg | Compared with the state |
|---|---|---|---|---|
| Total nurse staffing (hrs/resident/day) | — | 3.78 | 3.89 | — |
| RN staffing (hrs/resident/day) | — | 0.59 | 0.68 | — |
| Aide staffing (hrs/resident/day) | — | 2.33 | 2.34 | — |
| Nursing staff turnover | 36.5% | 50.4% | 46.4% | below avg |
| Deficiencies cited, last inspection | 2.0 | 5.6 | 9.5 | below avg |
Staffing
Hours per resident per day as reported to CMS. Higher numbers indicate more direct care time.
Staff turnover
Lower turnover typically indicates better working conditions and continuity of care. National average for nursing staff is 46.4%.
Recent health inspection
CMS inspects nursing facilities regularly. Deficiencies are categorized by severity.
- Every deficiency from the April 10, 2026 inspection was corrected by April 23, 2026
What inspectors found at Eckerd Living Center
Specific deficiencies cited in recent CMS health inspections, most recent first. Severity follows the CMS scope/severity scale. Source: CMS Care Compare.
- Potential for harm
Ensure that the resident and his/her doctor meet face-to-face at all required visits.
Nursing and Physician Services Deficiencies · Apr 10, 2026 · Full report (PDF) - Potential for harm
PASARR screening for Mental disorders or Intellectual Disabilities
Resident Assessment and Care Planning Deficiencies · Apr 10, 2026 · Full report (PDF) - Potential for harm
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Resident Rights Deficiencies · Apr 10, 2026 · Full report (PDF) - Potential for harm
Ensure that residents are fully informed and understand their health status, care and treatments.
Resident Rights Deficiencies · Apr 10, 2026 · Full report (PDF) - Potential for harm
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · Feb 19, 2025 · Full report (PDF)
Show all 7 deficiencies
- Potential for harm
Dispose of garbage and refuse properly.
Nutrition and Dietary Deficiencies · Feb 19, 2025 · Full report (PDF) - Potential for harm
Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
Administration Deficiencies · Sep 28, 2023
Read the full inspection reports on Medicare.gov Each inspection there has a “Read the full report” link with the inspectors’ written findings.
About this facility
- Address
- 250 Hospital Drive
Highlands, NC 28741 - CMS certification #
- 345437
- Ownership
- For profit - Corporation
- Certified beds
- 80
- Avg residents/day
- 46.7
- Provider type
- Medicare and Medicaid
- First certified
- 1993-04-28
- Chain
- Hca Healthcare (3 facilities)
- Setting
- Rural
Part of Hca Healthcare
Hca Healthcare operates 3 nursing facilities across the United States. View all Hca Healthcare facilities →
Not SLA enrolled. This facility hasn’t enrolled in resident survey verification. Learn about enrollment →
Location and nearby
Explore the area around Eckerd Living Center using Google Maps.
Other public records
Full public records, with dates and sources
Location and nearby care
- Nearest hospital with an emergency room
- Highlands Cashiers Hospital, Highlands. 0.0 miles away, straight line.
- Nearest Medicare nursing home
- Macon Valley Nursing and Rehabilitation Center, Franklin. 15.1 miles away, straight line.
- Nearest home health agency office
- Carepartners Home Care & Hospice, Franklin. 13.0 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- Walgreens. 12.8 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 28741 as rural (rural area).
- Dialysis within 15 miles
- Davita Franklin Township Dialysis, Franklin, 13.3 miles away, straight line (CMS rating 5 of 5 stars)
- Hospice
- 3 Medicare hospices tell CMS they serve ZIP code 28741.
Carepartners Home Care & Hospice, office in Franklin, 13.0 miles away, straight line - Nearest geriatric medicine practice
- Prisma Health University Medical Group, Easley. 41.5 miles away, straight line. 1 geriatric medicine doctor listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard risk
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Flood zone
- Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
- FEMA National Risk Index
- Overall: relatively moderate. By hazard: hurricane relatively low, inland flooding relatively moderate, wildfire relatively low, tornado relatively moderate, earthquake relatively low. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
What we checked
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | Nothing on record |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | Nothing on record |
| Hurricane evacuation zone maps | Not in a mapped zone | |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | Not shown: FEMA rates wildfire risk here relatively low |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
| The community’s own website | No plain statements of services found |
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Frequently asked questions
Is Eckerd Living Center a good nursing home?
CMS gives Eckerd Living Center an overall rating of 3 out of 5 stars, including 1/5 for staffing and 4/5 for health inspections. These ratings come from the Centers for Medicare & Medicaid Services and are updated monthly.
Has Eckerd Living Center had inspection problems?
Its most recent CMS inspection cited 2 deficiencies.
How many beds does Eckerd Living Center have?
Eckerd Living Center is certified for 80 beds.