“I liked that my husband could have his own room where he won't disturb anyone. The administrator has gone above and beyond to help me, always greets me at the front door, and walks the floors making sure everything runs smoothly. The dining staff are so accommodating, and my husband thinks the food is delicious. The activities director knows everyone by name and makes sure everybody can participate. Maintenance met me with a cart on move-in day. I've already recommended it on a few occasions.”
Independent Living and Assisted Living and Memory Care
The Commons at Brightmore
2320 41st Street, Wilmington, NC 28403 · Map
Independent LivingAlso assisted living, memory care
201 residentsLicensed capacity
$3,700 to $6,000/moTypical assisted living start in North Carolina, from 100 communities that publish prices
20+ interviewsPhone-verified by Senior Living Alliance
What residents and families say
Verified by phone interview
Senior Living Alliance interviews named residents and family members by phone and records each call. Every testimonial is dated and published as given. How we verify
19 more testimonials
“I haven't had a problem with management. She enjoys the activities. Housekeeping and laundry have never lost clothes or given us a problem. The transportation staff are real friendly and always on time, and the nursing staff are very attentive to our needs.”
“I like the place. My uncle seems content, and every time I visit he's happy to see me. When I go there, I see people engaged in activities; they're always keeping people moving, and I don't see residents sitting in the hallway staring at the wall. Everything in his room seems kept up, and the place doesn't smell. The front is beautiful, with flowers going in. The aides are respectful, with that Southern charm, and they know him now. He's 100% safe and comfortable, and I would recommend it.”
“It's a good place. Management is on the ball and knows what's going on. The food looks good, smells good and is presented well, and they take my mom for walks around. The laundry comes back nice and folded, and every time I've been there, everything has been up to date. The nursing care is very good; they're kind, very tolerant and take good care of her.”
“Management is very responsive to the phone calls I've made, and they seem to take good care of my grandmother. The nursing team is responsive to her and to us as a family when we have questions. As far as I know, she hasn't had any issues with housekeeping or laundry, and the building seems well maintained.”
“I'm pretty satisfied and happy with the place. Management is very thorough, answers your questions, and takes care of your needs. My mother says the food is always good with a good variety, and the dining staff is perfect. Housekeeping takes care of everything. When I ordered her a recliner, maintenance already had it put together by the time I got there. The caregivers are attentive, patient, and do a great job, and communication is great. Two of my friends' mothers live here too.”
“The place is well-kept and inviting, with a staff that genuinely cares about the residents. The food is delicious and beautifully presented, which my mom truly enjoys. There seem to be a variety of activities available, and the overall atmosphere feels warm and welcoming. I would definitely recommend this community to others looking for a great place for their family members.”
“The management is outstanding, always friendly and attentive to my mom's needs. The housekeeping is top-notch, with everything clean and timely and I have been really impressed with the maintenance team as well; they quickly set up her new room without any hassle. Overall, I feel she receives excellent care, so I would highly recommend this place to anyone looking for a supportive community.”
“The management team is fantastic and always responsive to any questions. The food is delicious, and the dining staff is friendly and accommodating. There are plenty of engaging activities every day, which keeps everyone active and social. The overall atmosphere is welcoming, and the staff truly cares about the residents. I highly recommend this place!”
“The management team is very approachable and attentive, always available when needed. The activities offered are diverse, with plenty of options like bingo and chair exercises. The cleanliness of the place stands out, and the staff keeps everything well-maintained. Overall, I feel it's a great choice for anyone looking for a welcoming and engaging community for their loved ones.”
“The reputation of this place is fantastic, and it truly lives up to the hype. The staff is incredibly friendly and attentive, especially the front desk. The aides are wonderful and have made my mom feel right at home. Overall, I highly recommend this community for anyone looking for a caring environment.”
“The management made the transition for my parents incredibly smooth, and they were always respectful and responsive. My mom loves the dining options, and the activities keep her engaged. The housekeeping and maintenance are top-notch, ensuring everything is clean and in great condition. Plus, the transportation service is excellent for outings. Overall, I would highly recommend this place for anyone looking for a caring environment for their loved ones.”
“The staff is incredibly respectful and responsive, making it a welcoming environment. The food looked delicious, and the variety on the menu was excellent. I also noticed that the activities were well-organized and started on time, which is great for the residents. Overall, I would definitely recommend this place to anyone looking for a caring community.”
“The staff is incredibly friendly and responsive, always making sure residents feel comfortable and safe. There are plenty of activities to keep everyone engaged, and the dining options are quite good. Overall, I was very happy with my stay and would recommend this place to others looking for a welcoming community.”
“I recently visited this senior living facility where my mother resides, and I was really impressed with my experience. The management team has been very responsive and polite, which made me feel welcomed. The dining options are diverse, and my mother has enjoyed the meals. The activities calendar shows there's always something happening, which is great for social engagement. Overall, the community feels safe and well-maintained, making it a solid choice for anyone looking for a supportive environment.”
“The management is incredibly helpful, guiding us through the process and addressing any questions we had. The staff is friendly and welcoming, making visits enjoyable. I've noticed a variety of activities available, which is fantastic for residents. The place itself is clean and well-maintained, creating a comfortable environment. Overall, I would recommend this community to anyone looking for a supportive and engaging place for their loved ones.”
“The management team is incredibly responsive and genuinely cares about the residents. My mother enjoys the activities, especially the musical entertainment and events that are regularly offered. The housekeeping staff does a fantastic job keeping her room clean and tidy. Overall, the atmosphere feels welcoming, and my mom seems happy and comfortable there. I would definitely recommend this place to others looking for a caring environment.”
“The management is incredibly responsive and accessible, making it easy to voice any questions. The food is consistently rated highly, and the activities offered keep residents engaged and active. The housekeeping is top-notch, ensuring everything is clean and orderly. Overall, I feel that the community provides a warm and welcoming environment for everyone!”
“The staff re incredibly responsive and attentive, making sure that all residents feel welcomed and understood. The activities offered are engaging, and I noticed that they also provide transportation for outings, which is a nice touch. Overall, the community feels safe and comfortable, making it a great place for seniors to thrive!”
“The management is top-notch, always responsive and caring. The staff is attentive, and my mom's room is kept clean and tidy. The activities offered are engaging, and the common areas and furniture look nice. Overall, I highly recommend this community for its dedication to the residents' comfort and happiness.”
About the community
The Commons at Brightmore is a state-licensed independent living, assisted living, memory care community in Wilmington, North Carolina. It is licensed for 201 residents. 20+ residents and family members have shared phone-verified testimonials through Senior Living Alliance.
Life at The Commons at Brightmore
Dining
Three chef-prepared meals are included each day, and therapeutic diets are available. Chefs trained in nutrition plan meals around allergies, sensitivities, and medical diets. Residents eat together in the Azalea Hall dining room.
Activities
The monthly calendar includes bingo, trivia, brain games, chair yoga and seated exercise, morning walks, crafting, drumming, live music, movies, and ice cream socials. Spiritual life includes a Bible group and Catholic visits from St. Mark's. Residents also have a resident council and daily one-on-one visits.
Amenities
- Azalea Hall dining room
- Azalea Hall lounge
- Activity area
- Secured memory care
Memory care program
The Commons provides secured memory care for people with Alzheimer's and related conditions, with programming built around each resident's abilities and staff trained in dementia care.
- Awards
- 2025 NCDHHS Deficiency Free award
Floor plans
2 layouts from The Commons at Brightmore’s website. Sizes and prices are as the community lists them; ask which are available now.
Prices
Starting prices the community publishes, with the date we checked each one and a link to where it is published. Care charges are usually added after an assessment.
| Care | Starting at | Checked |
|---|---|---|
| Assisted Living | $6,055 /mo | Oct 11, 2026 |
Area costs
Assisted Living in North Carolina typically starts at $3,700 to $6,000 a month. Based on 100 communities that publish prices. These are area figures, not this community's price.
Memory Care in North Carolina typically starts at $6,450 to $10,150 a month. Based on 58 communities that publish prices. These are area figures, not this community's price.
Independent Living in North Carolina typically starts at $2,250 to $4,250 a month. Based on 33 communities that publish prices. These are area figures, not this community's price.
How this page is paid for. Lilisity is operated by Senior Living Alliance. The Commons at Brightmore is a member and pays SLA for its resident and family interview program. Payment never changes a testimonial, a rating or the order of search results. Testimonials come from SLA phone interviews. Prices, license details and inspections come from the community’s published rates and public records. How we verify testimonials · How we are paid
Lilisity’s independent report
What the public record shows
Gathered by Lilisity from state and federal sources. Communities can’t edit this part of the page.
State inspections
0Type A violations
0Type B violations
Last state inspection: Feb 24, 2025. See the record
License
Active, 201 residents
Adult Care Home HAL-065-002. Licensee J. A. McNeill & Sons, Inc.
Nearest emergency room
1.6 miles
Novant Health New Hanover Regional Medical Center, rated 3 of 5 stars by CMS.
State inspection recordDHSR star rating 3 stars, 0 Type A, 0 Type B
- DHSR star rating
- 3 stars, score 93.50 issued August 7, 2026 after a monitoring visit
- Last state inspection
- February 24, 2025 (ACLS Annual and Follow-up)
- Inspections posted since October 15, 2023
- 1, 1 with no deficiencies cited
- Type A1 violations
- 0 death or serious harm, abuse, neglect or exploitation
- Type A2 violations
- 0 substantial risk of those
- Type B violations
- 0 detrimental to health, safety or welfare
- Other rules not met
- 0
- Penalties (last 36 months)
- None
- No deficiencies cited at the last inspection (February 2025)
Inspections since October 15, 2023
- February 24, 2025: ACLS Annual and Follow-up, no deficiencies cited.
Read every report on the state’s site → · DHSR star rating worksheet
What these terms mean
The DHSR star rating is the state's rating, not ours. DHSR: each facility “begins with a base score of 100 points. Based on the facility's compliance or non-compliance with rule areas during inspections, the facility earns merit or demerit points which are added or subtracted from the 100 base points.” Scale: 4 stars = 100 or more points on two consecutive annual surveys; 3 stars = 90.0 to 99.9 points (or 100 or more on one annual inspection); 2 stars = 80.0 to 89.9; 1 star = 70.0 to 79.9; 0 stars = 69.9 or lower.
DHSR: “months will typically pass between inspections and much could change for the better or worse in a facility between inspections. Therefore, it is advised that consumers visit the facility themselves before making such an important decision.”
Type A1 violation: “a violation by a facility of applicable laws and regulations governing a facility which results in death or serious physical harm, abuse, neglect, or exploitation of a resident.”
Type A2 violation: “a violation by a facility of applicable laws and regulations governing the licensure of a facility which results in substantial risk that death or serious physical harm, abuse, neglect, or exploitation will occur.”
Type B violation: “a violation by a facility of applicable laws and regulations governing a facility which is detrimental to the health, safety, or welfare of any resident, but which does not result in substantial risk that death or serious physical harm, abuse, neglect, or exploitation will occur.” There is no fine for a Type B violation; an “Unabated B” is one not corrected within 45 days, which can be fined up to $400 a day.
A deficiency cited without a violation type is a rule not met that DHSR did not classify as a Type A or Type B violation.
IDR pending means the facility asked for Informal Dispute Resolution, “a process that gives a facility the opportunity to dispute all or some of the findings of a state inspection.”
DHSR posts Statements of Deficiencies for inspections since November 1, 2014 where deficiencies were found; inspections with no deficiencies are listed as “No Deficiencies Cited” without a report. Violation counts cover inspections since October 15, 2023 and are read from DHSR’s reports; penalties cover the last 36 months. This home is licensed for 201 residents; larger homes are inspected and reported on more often, so read counts with size in mind. Source: North Carolina Division of Health Service Regulation, Adult Care Licensure Section, data as of October 15, 2026. Always visit in person and ask the community and the county Department of Social Services adult home specialist about anything listed here.
License and ownershipActive license, licensee J. A. McNeill & Sons, Inc
- License type
- Adult Care Home
- License number
- HAL-065-002
- License status
- Active
- Licensed capacity
- 201
- Licensee
- J. A. McNeill & Sons, Inc
- County
- New Hanover County
- Administrator
- Kelly Paxton
Source: North Carolina state licensing records (agency listing), retrieved 2026-09-09. Licensing status is a matter of public record; it is not a quality rating.
Administrator name from the North Carolina licensing record, as of Sep 9, 2026.
Paying with Medicaid and other programsHow Medicaid pays for care in North Carolina, and other programs
How Medicaid pays for care in North Carolina
- NC Medicaid Personal Care Services (PCS). Yes. NC Medicaid's Personal Care Services benefit covers hands-on personal care for eligible residents of licensed adult care homes. (state page)
Ask the community whether it accepts Medicaid.
Location and nearby careNearest hospital 1.6 mi, nursing home 1.9 mi, pharmacy 0.5 mi
- Nearest hospital with an emergency room
- Novant Health New Hanover Regional Medical Center, Wilmington. 1.6 miles away, straight line. CMS overall hospital rating: 3 of 5 stars.
- Nearest Medicare nursing home
- Cypress Pointe Rehabilitation Center, Wilmington. 1.9 miles away, straight line.
- Nearest home health agency office
- Well Care Home Health, Wilmington. 3.5 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- King's Pharmacy & Compounding Lab. 0.5 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 28403 as metropolitan (metropolitan core).
- Dialysis within 15 miles
- Davita New Hanover, Wilmington, 1.5 miles away, straight line (CMS rating 2 of 5 stars)
Davita Sedc Wilmington Dialysis Center, Wilmington, 1.9 miles away, straight line (CMS rating 3 of 5 stars)
Davita Cape Fear Dialysis, Wilmington, 7.3 miles away, straight line (CMS rating 2 of 5 stars) - Hospice
- 5 Medicare hospices tell CMS they serve ZIP code 28403.
Lower Cape Fear Lifecare, office in Wilmington, 1.9 miles away, straight line (CMS family survey rating 5 of 5 stars)
Liberty Home Care And Hospice, office in Wilmington, 3.6 miles away, straight line (CMS family survey rating 3 of 5 stars) - Nearest geriatric medicine practice
- Kavita Persaud, MD, Wilmington. 3.1 miles away, straight line. 1 geriatric medicine doctor listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard riskFEMA overall risk very high; outside FEMA's high-risk flood areas
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Flood zone
- Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
- FEMA National Risk Index
- Overall: very high. By hazard: hurricane very high, inland flooding relatively moderate, coastal flooding very low, wildfire relatively low, tornado relatively high, heat wave relatively moderate, earthquake relatively low. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
Questions to ask on a tour10 questions picked for this community from its record
Picked for this community from its record. Ask them in person and write down the answers.
- Your published starting price is a base rate. What would the total monthly cost be for my parent's needs?
- How much have prices gone up in each of the last three years?
- How many caregivers work in memory care during the day, the evening and overnight, and for how many residents?
- What dementia training does each caregiver get before working alone, and every year after?
- How do staff respond when a resident is agitated, frightened or tries to leave?
- How many caregivers are on duty during the day and at night?
- What happens if care needs increase? When would someone need to move?
- What fees are charged at move-in?
- How do you tell families about falls, illness or changes?
- How long have the executive director and the head of care been here?
What we checked13 public sources we searched, with dates
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| North Carolina Division of Health Service Regulation, Adult Care Licensure Section inspection records | Oct 15, 2026 | See above |
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | Nothing on record |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | Nothing on record |
| Hurricane evacuation zone maps | Not in a mapped zone | |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | Not shown: FEMA rates wildfire risk here relatively low |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
| The community’s own website | Could not read the site |
Common questionsAnswers to 4 questions families ask
What type of care does The Commons at Brightmore provide?
The Commons at Brightmore is licensed by the state of North Carolina for independent living, assisted living, memory care in Wilmington, North Carolina. Its licensed capacity is 201 residents.
Does The Commons at Brightmore have verified testimonials?
Yes. 20+ residents and family members have shared testimonials about The Commons at Brightmore through phone interviews verified by Senior Living Alliance.
How much does The Commons at Brightmore cost?
Assisted Living in North Carolina typically starts at $3,700 to $6,000 a month. Based on 100 communities that publish prices. These are area figures, not this community's price. The starting prices it publishes are in the Prices section on this page.
How do I contact The Commons at Brightmore?
Use The Commons at Brightmore's website, brightmoreofwilmington.com, or visit at 2320 41st Street, Wilmington, NC 28403.
Senior Living Alliance member. The Commons at Brightmore is a member. Members pay SLA for its resident and family interview program. Payment never changes a testimonial or what appears on this page. How we are paid
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