Assisted Living and Memory Care
Arbor Terrace of Asheville
3199 Sweeten Creek Road, Asheville, NC 28803 · Map
Licensed for 70 residents · ARHC ATASHNC01 TRS, LLC
Arbor Terrace of Asheville is a state-licensed assisted living, memory care community in Asheville, North Carolina. It is licensed for 70 residents. Lilisity publishes no score or ranking for this community; the details below come from the state licensing record.
Prices
Starting prices the community publishes, with the date we checked each one and a link to where it is published. Care charges are usually added after an assessment.
| Care | Starting at | Checked |
|---|---|---|
| Assisted Living | $7,740 /mo | Oct 12, 2026 |
| Memory Care | $10,810 /mo | Oct 12, 2026 |
Area costs
Care and services
From the community’s website
What Arbor Terrace of Asheville says about itself, quoted from its own site. We have not checked these claims against licensing records. Ask about each one on a tour.
- Has a separate memory care unit, wing or neighborhood.
Our Evergreen memory care neighborhood is tailor-made for seniors living with Alzheimer's disease or another type of dementia.
(page, checked Oct 12, 2026) - Provides transportation.
You will also have access to our award-winning dining program, accessible transportation, and regular housekeeping visits.
(page, checked Oct 12, 2026) - 3 meals a day.
All Arbor Terrace of Asheville residents enjoy three chef-prepared meals each day in our social dining room.
(page, checked Oct 15, 2026) - Pets allowed.
That's why our Asheville senior living community is pet-friendly, so you can truly feel at home having your four legged companion with you.
(page, checked Oct 12, 2026) - Buy-in fee: charged.
You won’t have to worry about a buy-in fee when you choose Arbor Terrace.
(page, checked Oct 15, 2026)
Lilisity’s independent report
What the public record shows
Gathered by Lilisity from state and federal sources. Communities can’t edit this part of the page.
State inspections
Last state inspection: Oct 29, 2025. See the record
License
Active, 70 residents
Adult Care Home HAL-011-338. Licensee ARHC ATASHNC01 TRS, LLC.
Nearest emergency room
6.5 miles
Memorial Mission Hospital And Asheville Surgery Ce, rated 3 of 5 stars by CMS.
Side by side with nearby communities
The 4 nearest communities that offer assisted living, by straight-line distance. Prices are starting prices each community publishes; we never show estimates.
| Community | Distance | Licensed capacity | Published starting price | License | Inspection citations |
|---|---|---|---|---|---|
| Arbor Terrace of Asheville this community | 70 | $7,740/mo | Active | DHSR star rating 4 stars, 0 Type A, 0 Type B | |
| Brookdale Asheville Walden Ridge | 0.8 mi | 38 | $14,085/mo | Active | DHSR star rating 4 stars, 0 Type A, 0 Type B |
| Brookdale Asheville Overlook | 1.1 mi | 79 | $6,150/mo | Active | DHSR star rating 4 stars, 0 Type A, 0 Type B |
| Richard A. Wood, Jr. Assisted Living Center | 1.3 mi | 56 | Not published | Active | DHSR star rating 4 stars, 0 Type A, 0 Type B |
| Trinity View | 2.3 mi | 24 | Not published | Active | DHSR star rating 4 stars, 0 Type A, 0 Type B |
State inspection recordDHSR star rating 4 stars, 0 Type A, 0 Type B
- DHSR star rating
- 4 stars, score 100.00 issued May 7, 2026 after an annual inspection
- Last state inspection
- October 29, 2025 (ACLS Annual)
- Inspections posted since October 15, 2023
- 3, 1 with no deficiencies cited
- Type A1 violations
- 0 death or serious harm, abuse, neglect or exploitation
- Type A2 violations
- 0 substantial risk of those
- Type B violations
- 0 detrimental to health, safety or welfare
- Other rules not met
- 0
- Penalties (last 36 months)
- None
2 reports could not be read automatically; the counts above leave them out. Open them on the state’s site.
Inspections since October 15, 2023
- October 29, 2025: ACLS Annual, deficiencies cited. Report
- July 3, 2024: ACLS Annual, no deficiencies cited.
- January 11, 2024: Constr Biennial, deficiencies cited. Report
Read every report on the state’s site → · DHSR star rating worksheet
What these terms mean
The DHSR star rating is the state's rating, not ours. DHSR: each facility “begins with a base score of 100 points. Based on the facility's compliance or non-compliance with rule areas during inspections, the facility earns merit or demerit points which are added or subtracted from the 100 base points.” Scale: 4 stars = 100 or more points on two consecutive annual surveys; 3 stars = 90.0 to 99.9 points (or 100 or more on one annual inspection); 2 stars = 80.0 to 89.9; 1 star = 70.0 to 79.9; 0 stars = 69.9 or lower.
DHSR: “months will typically pass between inspections and much could change for the better or worse in a facility between inspections. Therefore, it is advised that consumers visit the facility themselves before making such an important decision.”
Type A1 violation: “a violation by a facility of applicable laws and regulations governing a facility which results in death or serious physical harm, abuse, neglect, or exploitation of a resident.”
Type A2 violation: “a violation by a facility of applicable laws and regulations governing the licensure of a facility which results in substantial risk that death or serious physical harm, abuse, neglect, or exploitation will occur.”
Type B violation: “a violation by a facility of applicable laws and regulations governing a facility which is detrimental to the health, safety, or welfare of any resident, but which does not result in substantial risk that death or serious physical harm, abuse, neglect, or exploitation will occur.” There is no fine for a Type B violation; an “Unabated B” is one not corrected within 45 days, which can be fined up to $400 a day.
A deficiency cited without a violation type is a rule not met that DHSR did not classify as a Type A or Type B violation.
IDR pending means the facility asked for Informal Dispute Resolution, “a process that gives a facility the opportunity to dispute all or some of the findings of a state inspection.”
DHSR posts Statements of Deficiencies for inspections since November 1, 2014 where deficiencies were found; inspections with no deficiencies are listed as “No Deficiencies Cited” without a report. Violation counts cover inspections since October 15, 2023 and are read from DHSR’s reports; penalties cover the last 36 months. This home is licensed for 70 residents; larger homes are inspected and reported on more often, so read counts with size in mind. Source: North Carolina Division of Health Service Regulation, Adult Care Licensure Section, data as of October 15, 2026. Always visit in person and ask the community and the county Department of Social Services adult home specialist about anything listed here.
License and ownershipActive license, licensee ARHC ATASHNC01 TRS, LLC
- License type
- Adult Care Home
- License number
- HAL-011-338
- License status
- Active
- Licensed capacity
- 70
- Licensee
- ARHC ATASHNC01 TRS, LLC
- County
- Buncombe County
- Executive Director
- Dianne O’Kelley
Source: North Carolina state licensing records (agency listing), retrieved 2026-09-09. Licensing status is a matter of public record; it is not a quality rating.
Executive Director name from the operator's website, as of Oct 12, 2026.
Paying with Medicaid and other programsHow Medicaid pays for care in North Carolina, and other programs
How Medicaid pays for care in North Carolina
- NC Medicaid Personal Care Services (PCS). Yes. NC Medicaid's Personal Care Services benefit covers hands-on personal care for eligible residents of licensed adult care homes. (state page)
Ask the community whether it accepts Medicaid.
Staff pay and workplace safety1 OSHA inspection, 5 violations cited
Federal records about how the employer here treats its staff.
OSHA workplace safety inspections
OSHA inspects workplaces for staff safety, such as lifting, needles, chemicals and workplace violence. It does not inspect resident care.
- Apr 27, 2022: programmed (planned) inspection, complete (health). Case closed Jun 3, 2022. 5 violations cited (5 other). Penalties: $0 proposed, $0 now. OSHA record. OSHA recorded the employer as 151692 - Arhc Atashnc01 TRS, LLC. Matched by street address; the name OSHA recorded differs from the community's.
Details
- Other than serious: Keeping exit routes clear and marked (1910.37(b)(6)). Penalty $0 proposed, $0 now. To be fixed by May 31, 2022.
- Other than serious: Personal protective equipment (general) (1910.132(d)(2)). Penalty $0 proposed, $0 now. To be fixed by May 31, 2022.
- Other than serious: Respiratory protection (respirators, N95 fit testing) (1910.134(c)(2)(i)). Penalty $0 proposed, $0 now. To be fixed by May 31, 2022.
- Other than serious: Sanitation (1910.141(a)(4)(i)). Penalty $0 proposed, $0 now. To be fixed by May 31, 2022.
- Other than serious: Bloodborne pathogens (needles, blood and body fluids) (1910.1030(d)(4)(i)). Penalty $0 proposed, $0 now. To be fixed by May 31, 2022.
Source: U.S. Department of Labor OSHA enforcement data, as of Oct 15, 2026, inspections since 2016. Penalties can change while a case is open or contested.
Location and nearby careNearest hospital 6.5 mi, nursing home 1.2 mi, pharmacy 1.9 mi
- Nearest hospital with an emergency room
- Memorial Mission Hospital And Asheville Surgery Ce, Asheville. 6.5 miles away, straight line. CMS overall hospital rating: 3 of 5 stars.
- Nearest Medicare nursing home
- Givens Health Center, Asheville. 1.2 miles away, straight line.
- Nearest home health agency office
- Centerwell Home Health, Asheville. 5.2 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- CVS Pharmacy. 1.9 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 28803 as metropolitan (metropolitan core).
- Dialysis within 15 miles
- Davita Arden Dialysis Center, Arden, 2.8 miles away, straight line (CMS rating 3 of 5 stars)
Davita Biltmore Home Training, Asheville, 6.9 miles away, straight line
Davita Asheville Kidney Center, Asheville, 7.7 miles away, straight line (CMS rating 5 of 5 stars) - Hospice
- 9 Medicare hospices tell CMS they serve ZIP code 28803.
Carepartners Hospice & Palliative Care Services, office in Asheville, 5.1 miles away, straight line (CMS family survey rating 4 of 5 stars)
Four Seasons The Care You Trust, office in Flat Rock, 14.1 miles away, straight line (CMS family survey rating 5 of 5 stars)
Carepartners Home Care & Hospice, office in Brevard, 19.4 miles away, straight line - Nearest geriatric medicine practice
- Memorycare, Asheville. 1.3 miles away, straight line. 1 geriatric medicine doctor listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard riskFEMA overall risk relatively low; outside FEMA's high-risk flood areas
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Flood zone
- Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
- FEMA National Risk Index
- Overall: relatively low. By hazard: hurricane relatively low, inland flooding relatively moderate, wildfire relatively low, tornado relatively moderate, earthquake relatively low. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
Questions to ask on a tour10 questions picked for this community from its record
Picked for this community from its record. Ask them in person and write down the answers.
- The state recorded a finding in October 2025. What was it, and how was it fixed?
- Your published starting price is a base rate. What would the total monthly cost be for my parent's needs?
- How much have prices gone up in each of the last three years?
- How many caregivers work in memory care during the day, the evening and overnight, and for how many residents?
- What dementia training does each caregiver get before working alone, and every year after?
- How do staff respond when a resident is agitated, frightened or tries to leave?
- How many caregivers are on duty during the day and at night?
- What happens if care needs increase? When would someone need to move?
- What fees are charged at move-in?
- How do you tell families about falls, illness or changes?
What we checked13 public sources we searched, with dates
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| North Carolina Division of Health Service Regulation, Adult Care Licensure Section inspection records | Oct 15, 2026 | See above |
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | Nothing on record |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | See above |
| Hurricane evacuation zone maps | Not in a mapped zone | |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | Not shown: FEMA rates wildfire risk here relatively low |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
| The community’s own website | See above |
Common questionsAnswers to 4 questions families ask
What type of care does Arbor Terrace of Asheville provide?
Arbor Terrace of Asheville is licensed by the state of North Carolina for assisted living, memory care in Asheville, North Carolina. Its licensed capacity is 70 residents.
Does Lilisity rate Arbor Terrace of Asheville?
No. We publish state licensing details for Arbor Terrace of Asheville but no score, rating, or ranking. Only communities on the Top Communities list or with a Senior Living Alliance Excellence Award, both based on phone-verified resident and family interviews, are ranked.
How much does Arbor Terrace of Asheville cost?
Assisted Living in North Carolina typically starts at $3,700 to $6,000 a month. Based on 100 communities that publish prices. These are area figures, not this community's price. The starting prices it publishes are in the Prices section on this page.
How do I contact Arbor Terrace of Asheville?
Use Arbor Terrace of Asheville's website, arborcompany.com/locations/north-carolina/asheville, or visit at 3199 Sweeten Creek Road, Asheville, NC 28803.
How Lilisity works. The only scores or rankings Lilisity publishes are the Top Communities list and the Excellence Awards, both built from phone-verified resident and family interviews. Communities can pay Lilisity a flat monthly fee to manage their own listing: photos, prices, contact details, and receiving the inquiries families choose to send them. The fee is the same no matter how many families contact them or move in. Senior Living Alliance, which runs Lilisity, offers the same listing to its member communities as part of their membership; members pay SLA for its resident and family interview program. No community pays Lilisity per inquiry, per referral or per move-in. Payment never changes a testimonial, a rating, or the order of search results. The "Nearby Senior Living Alliance communities" box shows member communities only. How we verify testimonials · How we are paid