Nursing home
Willowcreek Wellness & Rehabilitation
250 New Florissant Road South, Florissant, MO 63031 · Map
For profit - Limited Liability company · Part of Opco Skilled Management (52 facilities) · 158 certified beds
Willowcreek Wellness & Rehabilitation is a Medicare-certified nursing home in Florissant, Missouri. CMS rates it 2 out of 5 stars overall (1/5 for staffing, 1/5 for health inspections). Nurse staffing is 3.50 hours per resident per day, above the Missouri average of 3.47. Its most recent inspection on Aug 14, 2024 cited 32 deficiencies. Note: it is a CMS Special Focus Facility under enhanced oversight and it carries a CMS abuse icon.
- CMS abuse iconThis facility has an active abuse icon on its CMS record.
- Special Focus Facility candidateCMS lists this facility as a candidate for enhanced oversight.
- 2 fines totaling $97,920In CMS records: 4 total penalties, 2 Medicare payment denials.
CMS quality ratings
Ratings from the Centers for Medicare & Medicaid Services (CMS), updated monthly. 5 stars is the highest quality.
How Willowcreek Wellness & Rehabilitation compares
This facility vs. the Missouri and national averages, from CMS data. For staffing, higher is generally better; for turnover and deficiencies, lower is better.
| Metric | This facility | Missouri avg | National avg | Compared with the state |
|---|---|---|---|---|
| Total nurse staffing (hrs/resident/day) | 3.50 | 3.47 | 3.89 | above avg |
| RN staffing (hrs/resident/day) | 0.13 | 0.46 | 0.68 | below avg |
| Aide staffing (hrs/resident/day) | 2.46 | 2.32 | 2.34 | above avg |
| Nursing staff turnover | 60.2% | 57.0% | 46.4% | above avg |
| Deficiencies cited, last inspection | 32.0 | 12.0 | 9.5 | above avg |
Staffing
Hours per resident per day as reported to CMS. Higher numbers indicate more direct care time.
Staff turnover
Lower turnover typically indicates better working conditions and continuity of care. National average for nursing staff is 46.4%.
Recent health inspection
CMS inspects nursing facilities regularly. Deficiencies are categorized by severity.
Penalties in CMS records: 2 fines totaling $97,920, 4 total penalties, 2 Medicare payment denials.
What inspectors found at Willowcreek Wellness & Rehabilitation
Specific deficiencies cited in recent CMS health inspections, most recent first. Severity follows the CMS scope/severity scale. Source: CMS Care Compare.
- Potential for harm
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Resident Assessment and Care Planning Deficiencies · Mar 18, 2026 · Full report (PDF) - Potential for harm
Ensure that residents are free from significant medication errors.
Pharmacy Service Deficiencies · Mar 5, 2026 · Full report (PDF) - Potential for harm
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident Rights Deficiencies · Mar 5, 2026 · Full report (PDF) - Potential for harm
Ensure that residents are free from significant medication errors.
Pharmacy Service Deficiencies · Feb 5, 2026 · Full report (PDF) - Potential for harm
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies · Feb 5, 2026 · Full report (PDF)
Show all 12 deficiencies
- Potential for harm
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies · Feb 5, 2026 · Full report (PDF) - Potential for harm
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies · Feb 5, 2026 · Full report (PDF) - Potential for harm
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident Rights Deficiencies · Feb 5, 2026 · Full report (PDF) - Potential for harm
Ensure services provided by the nursing facility meet professional standards of quality.
Resident Assessment and Care Planning Deficiencies · Jan 7, 2026 · Full report (PDF) - Potential for harm
Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
Quality of Life and Care Deficiencies · Nov 18, 2025 · Full report (PDF) - Potential for harm
Provide safe, appropriate pain management for a resident who requires such services.
Quality of Life and Care Deficiencies · Nov 18, 2025 · Full report (PDF) - Immediate jeopardy
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies · Jun 20, 2025 · Full report (PDF)
Read the full inspection reports on Medicare.gov Each inspection there has a “Read the full report” link with the inspectors’ written findings.
About this facility
- Address
- 250 New Florissant Road South
Florissant, MO 63031 - CMS certification #
- 265607
- Ownership
- For profit - Limited Liability company
- Certified beds
- 158
- Avg residents/day
- 112.5
- Provider type
- Medicare and Medicaid
- First certified
- 1995-04-01
- Chain
- Opco Skilled Management (52 facilities)
- Setting
- Urban
Part of Opco Skilled Management
Opco Skilled Management operates 52 nursing facilities across the United States. View all Opco Skilled Management facilities →
Not SLA enrolled. This facility hasn’t enrolled in resident survey verification. Learn about enrollment →
Location and nearby
Explore the area around Willowcreek Wellness & Rehabilitation using Google Maps.
Other public records
- Workplace safety 1 OSHA workplace safety inspection since 2022, 2 violations cited
Full public records, with dates and sources
Staff pay and workplace safety
Federal records about how the employer here treats its staff.
OSHA workplace safety inspections
OSHA inspects workplaces for staff safety, such as lifting, needles, chemicals and workplace violence. It does not inspect resident care.
- Mar 25, 2022: monitoring inspection, partial (health). Case closed Aug 8, 2022. 2 violations cited (2 other). Penalties: $0 proposed, $0 now. OSHA record. OSHA recorded the employer as Crystal Creek Health and Rehabilitation Center. Matched by street address; the name OSHA recorded differs from the community's.
Details
- Other than serious: Employee access to exposure and medical records (1910.1020(g)(1)(i)). Penalty $0 proposed, $0 now. To be fixed by Jul 29, 2022.
- Other than serious: Employee access to exposure and medical records (1910.1020(g)(2)). Penalty $0 proposed, $0 now. To be fixed by Jul 29, 2022.
Source: U.S. Department of Labor OSHA enforcement data, as of Oct 15, 2026, inspections since 2016. Penalties can change while a case is open or contested.
Location and nearby care
- Nearest hospital with an emergency room
- Christian Hospital Northeast, Saint Louis. 4.6 miles away, straight line. CMS overall hospital rating: 4 of 5 stars.
- Nearest Medicare nursing home
- Florissant Valley Health & Rehabilitation Center, Florissant. 0.7 miles away, straight line.
- Nearest home health agency office
- Life Fountain Health Care, Inc., Saint Louis. 3.2 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- CVS Pharmacy. 0.8 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 63031 as metropolitan (metropolitan core).
- Dialysis within 15 miles
- Metro Dialysis Center - North, Florissant, 1.4 miles away, straight line (CMS rating 4 of 5 stars)
Davita Cardinal Dialysis, Florissant, 1.4 miles away, straight line (CMS rating 2 of 5 stars)
Village Square Dialysis Center, Hazelwood, 2.0 miles away, straight line (CMS rating 2 of 5 stars) - Hospice
- 30 Medicare hospices tell CMS they serve ZIP code 63031.
Phoenix Home Care And Hospice, office in Saint Louis, 9.1 miles away, straight line
Caris Healthcare, office in Saint Louis, 9.1 miles away, straight line (CMS family survey rating 4 of 5 stars)
Dover Hospice Mo Stl Metro, LLC, office in St Louis, 9.4 miles away, straight line - Nearest geriatric medicine practice
- Mercy Clinic East Communities, Hazelwood. 2.2 miles away, straight line. 1 geriatric medicine doctor listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard risk
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Flood zone
- Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
- FEMA National Risk Index
- Overall: relatively high. By hazard: hurricane very low, inland flooding relatively moderate, wildfire very low, tornado relatively moderate, heat wave very high, earthquake relatively moderate. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
What we checked
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | Only cases that look tied to an earlier operator (not shown) |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | See above |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | Not shown: FEMA rates wildfire risk here very low |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
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Frequently asked questions
Is Willowcreek Wellness & Rehabilitation a good nursing home?
CMS gives Willowcreek Wellness & Rehabilitation an overall rating of 2 out of 5 stars, including 1/5 for staffing and 1/5 for health inspections. These ratings come from the Centers for Medicare & Medicaid Services and are updated monthly.
How is Willowcreek Wellness & Rehabilitation staffed?
Willowcreek Wellness & Rehabilitation reports 3.50 total nurse hours per resident per day, compared with the Missouri average of 3.47.
Has Willowcreek Wellness & Rehabilitation had inspection problems?
Its most recent CMS inspection cited 32 deficiencies. This facility is on CMS's Special Focus list for enhanced oversight.
How many beds does Willowcreek Wellness & Rehabilitation have?
Willowcreek Wellness & Rehabilitation is certified for 158 beds.