Nursing home
Sunterra Springs Springfield
4935 S National Ave, Springfield, MO 65810 · Map
For profit - Limited Liability company · Part of Sunterra Springs (4 facilities) · 38 certified beds
Sunterra Springs Springfield is a Medicare-certified nursing home in Springfield, Missouri. CMS rates it 2 out of 5 stars overall (4/5 for staffing, 2/5 for health inspections). Nurse staffing is 4.02 hours per resident per day, above the Missouri average of 3.47. Its most recent inspection on Jun 2, 2025 cited 12 deficiencies.
- 13 fines totaling $70,171In CMS records: 14 total penalties, 1 Medicare payment denial.
CMS quality ratings
Ratings from the Centers for Medicare & Medicaid Services (CMS), updated monthly. 5 stars is the highest quality.
How Sunterra Springs Springfield compares
This facility vs. the Missouri and national averages, from CMS data. For staffing, higher is generally better; for turnover and deficiencies, lower is better.
| Metric | This facility | Missouri avg | National avg | Compared with the state |
|---|---|---|---|---|
| Total nurse staffing (hrs/resident/day) | 4.02 | 3.47 | 3.89 | above avg |
| RN staffing (hrs/resident/day) | 1.34 | 0.46 | 0.68 | above avg |
| Aide staffing (hrs/resident/day) | 1.80 | 2.32 | 2.34 | below avg |
| Nursing staff turnover | 58.1% | 57.0% | 46.4% | above avg |
| Deficiencies cited, last inspection | 12.0 | 12.0 | 9.5 | above avg |
Staffing
Hours per resident per day as reported to CMS. Higher numbers indicate more direct care time.
Staff turnover
Lower turnover typically indicates better working conditions and continuity of care. National average for nursing staff is 46.4%.
Recent health inspection
CMS inspects nursing facilities regularly. Deficiencies are categorized by severity.
- Every deficiency from the June 2, 2025 inspection was corrected by September 6, 2025
Penalties in CMS records: 13 fines totaling $70,171, 14 total penalties, 1 Medicare payment denial.
What inspectors found at Sunterra Springs Springfield
Specific deficiencies cited in recent CMS health inspections, most recent first. Severity follows the CMS scope/severity scale. Source: CMS Care Compare.
- Potential for harm
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · Jun 2, 2025 · Full report (PDF) - Potential for harm
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Environmental Deficiencies · Jun 2, 2025 · Full report (PDF) - Potential for harm
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Jun 2, 2025 · Full report (PDF) - Potential for harm
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Jun 2, 2025 · Full report (PDF) - Potential for harm
Provide safe, appropriate pain management for a resident who requires such services.
Quality of Life and Care Deficiencies · Jun 2, 2025 · Full report (PDF)
Show all 12 deficiencies
- Potential for harm
Ensure medication error rates are not 5 percent or greater.
Pharmacy Service Deficiencies · Jun 2, 2025 · Full report (PDF) - Potential for harm
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies · Jun 2, 2025 · Full report (PDF) - Potential for harm
Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care Deficiencies · Jun 2, 2025 · Full report (PDF) - Potential for harm
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Quality of Life and Care Deficiencies · Jun 2, 2025 · Full report (PDF) - Potential for harm
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies · Jun 2, 2025 · Full report (PDF) - Potential for harm
Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
Quality of Life and Care Deficiencies · Jun 2, 2025 · Full report (PDF) - Potential for harm
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies · Mar 4, 2025 · Full report (PDF)
Read the full inspection reports on Medicare.gov Each inspection there has a “Read the full report” link with the inspectors’ written findings.
About this facility
- Address
- 4935 S National Ave
Springfield, MO 65810 - CMS certification #
- 265871
- Ownership
- For profit - Limited Liability company
- Certified beds
- 38
- Avg residents/day
- 36.9
- Provider type
- Medicare
- First certified
- 2018-08-23
- Chain
- Sunterra Springs (4 facilities)
- Setting
- Urban
Part of Sunterra Springs
Sunterra Springs operates 4 nursing facilities across the United States. View all Sunterra Springs facilities →
Not SLA enrolled. This facility hasn’t enrolled in resident survey verification. Learn about enrollment →
Location and nearby
Explore the area around Sunterra Springs Springfield using Google Maps.
Other public records
- Website says Respite stays, nurse 24 hours a day, transportation
Full public records, with dates and sources
Care and services
From the community’s website
What Sunterra Springs Springfield says about itself, quoted from its own site. We have not checked these claims against licensing records. Ask about each one on a tour.
- Offers respite or short-term stays.
Caregiver relief services (respite)
(page, checked Oct 12, 2026) - Nurse on site: 24 hours a day.
The integrated team of RNs, LPNs and CNAs are staffed to care for your loved one 24 hours a day.
(page, checked Oct 12, 2026) - Provides transportation.
Van transportation allows our patients to remain active in the community.
(page, checked Oct 12, 2026) - Apartment types named: private room, semi-private room.
Comfortable private and semi-private rooms, each with its own bathroom
(page, checked Oct 12, 2026)
Staff pay and workplace safety
Federal records about how the employer here treats its staff.
Federal wage and hour cases
The Department of Labor checks that staff are paid minimum wage and overtime as the law requires.
DOL also concluded 1 case here with no violations found, most recently for a period ending Jun 10, 2023.
Source: U.S. Department of Labor, Wage and Hour Division enforcement data, loaded Oct 15, 2026. Concluded cases only. The dates are the period in which DOL found violations, not when the case opened or closed. Back wages are what the employer agreed to pay; penalties are what DOL assessed. DOL does not publish a page for each case, so search the dataset by case number.
Location and nearby care
- Nearest hospital with an emergency room
- Cox Medical Centers, Springfield. 1.3 miles away, straight line. CMS overall hospital rating: 3 of 5 stars.
- Nearest Medicare nursing home
- Birch Pointe Health and Rehabilitation, Springfield. 1.7 miles away, straight line.
- Nearest home health agency office
- Terrace Home Health, Springfield. 0.4 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- Pharmacy. 0.8 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 65810 as metropolitan (metropolitan core).
- Dialysis within 15 miles
- Ozarks Dialysis Services - Primrose, Springfield, 1.6 miles away, straight line
Ozarks Dialysis Services - South, Springfield, 1.9 miles away, straight line (CMS rating 1 of 5 stars)
Fmc - Springfield Midwest, Springfield, 4.1 miles away, straight line (CMS rating 2 of 5 stars) - Hospice
- 17 Medicare hospices tell CMS they serve ZIP code 65810.
Terrace Hospice, office in Springfield, 0.4 miles away, straight line
Phoenix Home Care And Hospice, office in Springfield, 1.5 miles away, straight line (CMS family survey rating 3 of 5 stars)
Integrity Home Care + Hospice, office in Springfield, 2.1 miles away, straight line (CMS family survey rating 4 of 5 stars) - Nearest geriatric medicine practice
- Lester E Cox Medical Centers, Springfield. 3.9 miles away, straight line. 3 geriatric medicine doctors listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard risk
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Flood zone
- Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
- FEMA National Risk Index
- Overall: relatively low. By hazard: hurricane very low, inland flooding relatively low, wildfire very low, tornado relatively moderate, heat wave relatively high, earthquake relatively low. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
What we checked
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | See above |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | Nothing on record |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | Not shown: FEMA rates wildfire risk here very low |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
| The community’s own website | See above |
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Frequently asked questions
Is Sunterra Springs Springfield a good nursing home?
CMS gives Sunterra Springs Springfield an overall rating of 2 out of 5 stars, including 4/5 for staffing and 2/5 for health inspections. These ratings come from the Centers for Medicare & Medicaid Services and are updated monthly.
How is Sunterra Springs Springfield staffed?
Sunterra Springs Springfield reports 4.02 total nurse hours per resident per day, compared with the Missouri average of 3.47.
Has Sunterra Springs Springfield had inspection problems?
Its most recent CMS inspection cited 12 deficiencies.
How many beds does Sunterra Springs Springfield have?
Sunterra Springs Springfield is certified for 38 beds.