Nursing home · Top rated by CMS
Sunterra Springs Independence
19200 E 37Th Terrace S, Independence, MO 64057 · Map
For profit - Limited Liability company · Part of Sunterra Springs (4 facilities) · 38 certified beds
Sunterra Springs Independence is a Medicare-certified nursing home in Independence, Missouri. CMS rates it 5 out of 5 stars overall (2/5 for staffing, 4/5 for health inspections). Nurse staffing is 4.00 hours per resident per day, above the Missouri average of 3.47. Its most recent inspection on Feb 10, 2025 cited 3 deficiencies.
CMS quality ratings
Ratings from the Centers for Medicare & Medicaid Services (CMS), updated monthly. 5 stars is the highest quality.
How Sunterra Springs Independence compares
This facility vs. the Missouri and national averages, from CMS data. For staffing, higher is generally better; for turnover and deficiencies, lower is better.
| Metric | This facility | Missouri avg | National avg | Compared with the state |
|---|---|---|---|---|
| Total nurse staffing (hrs/resident/day) | 4.00 | 3.47 | 3.89 | above avg |
| RN staffing (hrs/resident/day) | 0.73 | 0.46 | 0.68 | above avg |
| Aide staffing (hrs/resident/day) | 2.07 | 2.32 | 2.34 | below avg |
| Nursing staff turnover | 68.9% | 57.0% | 46.4% | above avg |
| Deficiencies cited, last inspection | 3.0 | 12.0 | 9.5 | below avg |
Staffing
Hours per resident per day as reported to CMS. Higher numbers indicate more direct care time.
Staff turnover
Lower turnover typically indicates better working conditions and continuity of care. National average for nursing staff is 46.4%.
Recent health inspection
CMS inspects nursing facilities regularly. Deficiencies are categorized by severity.
- Every deficiency from the February 10, 2025 inspection was corrected by March 27, 2025
What inspectors found at Sunterra Springs Independence
Specific deficiencies cited in recent CMS health inspections, most recent first. Severity follows the CMS scope/severity scale. Source: CMS Care Compare.
- Potential for harm
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Feb 10, 2025 · Full report (PDF) - Potential for harm
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Nursing and Physician Services Deficiencies · Feb 10, 2025 · Full report (PDF) - Potential for harm
Provide care or services that was trauma informed and/or culturally competent.
Quality of Life and Care Deficiencies · Feb 10, 2025 · Full report (PDF) - Potential for harm
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies · Dec 10, 2024 · Full report (PDF) - Potential for harm
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Pharmacy Service Deficiencies · Dec 26, 2023 · Full report (PDF)
Show all 12 deficiencies
- Potential for harm
Provide a neutral and fair arbitration process and agree to arbitrator and venue.
Administration Deficiencies · Jun 8, 2023 - Potential for harm
Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.
Administration Deficiencies · Jun 8, 2023 - Potential for harm
Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
Quality of Life and Care Deficiencies · Jun 8, 2023 - Potential for harm
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Resident Assessment and Care Planning Deficiencies · Jun 8, 2023 - Potential for harm
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Jun 8, 2023 - Potential for harm
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Resident Rights Deficiencies · Jun 8, 2023 - Potential for harm
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Quality of Life and Care Deficiencies · Jun 8, 2023
Read the full inspection reports on Medicare.gov Each inspection there has a “Read the full report” link with the inspectors’ written findings.
About this facility
- Address
- 19200 E 37Th Terrace S
Independence, MO 64057 - CMS certification #
- 265864
- Ownership
- For profit - Limited Liability company
- Certified beds
- 38
- Avg residents/day
- 36.2
- Provider type
- Medicare
- First certified
- 2017-11-17
- Chain
- Sunterra Springs (4 facilities)
- Setting
- Urban
Part of Sunterra Springs
Sunterra Springs operates 4 nursing facilities across the United States. View all Sunterra Springs facilities →
Not SLA enrolled. This facility hasn’t enrolled in resident survey verification. Learn about enrollment →
Location and nearby
Explore the area around Sunterra Springs Independence using Google Maps.
Other public records
Full public records, with dates and sources
Location and nearby care
- Nearest hospital with an emergency room
- Centerpoint Medical Center, Independence. 0.6 miles away, straight line. CMS overall hospital rating: 3 of 5 stars.
- Nearest Medicare nursing home
- Jackson Creek Post Acute, Independence. 0.5 miles away, straight line.
- Nearest home health agency office
- Centerwell Home Health, Independence. 0.9 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- Walmart Pharmacy. 0.6 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 64057 as metropolitan (metropolitan core).
- Dialysis within 15 miles
- Fmc - Centerpoint, Independence, 0.4 miles away, straight line (CMS rating 4 of 5 stars)
Davita Eastland Dialysis, Independence, 0.9 miles away, straight line (CMS rating 3 of 5 stars)
Bma Independence, Independence, 5.5 miles away, straight line (CMS rating 3 of 5 stars) - Hospice
- 39 Medicare hospices tell CMS they serve ZIP code 64057.
Hca Midwest Hospice & Family Care, office in Independence, 0.5 miles away, straight line
Interim Healthcare Of Kansas City, office in Independence, 1.2 miles away, straight line (CMS family survey rating 5 of 5 stars)
Heartland Hospice (Kansas City), office in Independence, 1.3 miles away, straight line (CMS family survey rating 4 of 5 stars) - Nearest geriatric medicine practice
- Topaz Bay Senior Health PC, Independence. 5.2 miles away, straight line. 1 geriatric medicine doctor listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard risk
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Flood zone
- Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
- FEMA National Risk Index
- Overall: relatively moderate. By hazard: inland flooding relatively high, wildfire very low, tornado relatively high, heat wave relatively high, earthquake very low. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
What we checked
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | Nothing on record |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | Nothing on record |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | Not shown: FEMA rates wildfire risk here very low |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
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Frequently asked questions
Is Sunterra Springs Independence a good nursing home?
CMS gives Sunterra Springs Independence an overall rating of 5 out of 5 stars, including 2/5 for staffing and 4/5 for health inspections. These ratings come from the Centers for Medicare & Medicaid Services and are updated monthly.
How is Sunterra Springs Independence staffed?
Sunterra Springs Independence reports 4.00 total nurse hours per resident per day, compared with the Missouri average of 3.47.
Has Sunterra Springs Independence had inspection problems?
Its most recent CMS inspection cited 3 deficiencies.
How many beds does Sunterra Springs Independence have?
Sunterra Springs Independence is certified for 38 beds.