Nursing home
The Pillars of North County Health & Rehab Center
13700 Old Halls Ferry Road, Florissant, MO 63033 · Map
For profit - Corporation · Part of Helia Healthcare (13 facilities) · 120 certified beds
The Pillars of North County Health & Rehab Center is a Medicare-certified nursing home in Florissant, Missouri. CMS rates it 2 out of 5 stars overall (1/5 for staffing, 2/5 for health inspections). Nurse staffing is 2.38 hours per resident per day, below the Missouri average of 3.47. Its most recent inspection on Mar 21, 2025 cited 17 deficiencies.
CMS quality ratings
Ratings from the Centers for Medicare & Medicaid Services (CMS), updated monthly. 5 stars is the highest quality.
How The Pillars of North County Health & Rehab Center compares
This facility vs. the Missouri and national averages, from CMS data. For staffing, higher is generally better; for turnover and deficiencies, lower is better.
| Metric | This facility | Missouri avg | National avg | Compared with the state |
|---|---|---|---|---|
| Total nurse staffing (hrs/resident/day) | 2.38 | 3.47 | 3.89 | below avg |
| RN staffing (hrs/resident/day) | 0.24 | 0.46 | 0.68 | below avg |
| Aide staffing (hrs/resident/day) | 1.57 | 2.32 | 2.34 | below avg |
| Nursing staff turnover | 53.3% | 57.0% | 46.4% | below avg |
| Deficiencies cited, last inspection | 17.0 | 12.0 | 9.5 | above avg |
Staffing
Hours per resident per day as reported to CMS. Higher numbers indicate more direct care time.
Staff turnover
Lower turnover typically indicates better working conditions and continuity of care. National average for nursing staff is 46.4%.
Recent health inspection
CMS inspects nursing facilities regularly. Deficiencies are categorized by severity.
What inspectors found at The Pillars of North County Health & Rehab Center
Specific deficiencies cited in recent CMS health inspections, most recent first. Severity follows the CMS scope/severity scale. Source: CMS Care Compare.
- Potential for harm
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Quality of Life and Care Deficiencies · Sep 11, 2025 · Full report (PDF) - Potential for harm
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Sep 11, 2025 · Full report (PDF) - Potential for harm
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Environmental Deficiencies · Mar 21, 2025 · Full report (PDF) - Potential for harm
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · Mar 21, 2025 · Full report (PDF) - Potential for harm
Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Nutrition and Dietary Deficiencies · Mar 21, 2025 · Full report (PDF)
Show all 12 deficiencies
- Potential for harm
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies · Mar 21, 2025 · Full report (PDF) - Potential for harm
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Mar 21, 2025 · Full report (PDF) - Potential for harm
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Resident Rights Deficiencies · Mar 21, 2025 · Full report (PDF) - Potential for harm
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Infection Control Deficiencies · Mar 21, 2025 · Full report (PDF) - Potential for harm
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Mar 21, 2025 · Full report (PDF) - Potential for harm
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Resident Assessment and Care Planning Deficiencies · Mar 21, 2025 · Full report (PDF) - Potential for harm
Provide or obtain dental services for each resident.
Quality of Life and Care Deficiencies · Mar 21, 2025 · Full report (PDF)
Read the full inspection reports on Medicare.gov Each inspection there has a “Read the full report” link with the inspectors’ written findings.
About this facility
- Address
- 13700 Old Halls Ferry Road
Florissant, MO 63033 - CMS certification #
- 265341
- Ownership
- For profit - Corporation
- Certified beds
- 120
- Avg residents/day
- 63.8
- Provider type
- Medicare and Medicaid
- First certified
- 1989-01-01
- Chain
- Helia Healthcare (13 facilities)
- Setting
- Urban
Part of Helia Healthcare
Helia Healthcare operates 13 nursing facilities across the United States. View all Helia Healthcare facilities →
Not SLA enrolled. This facility hasn’t enrolled in resident survey verification. Learn about enrollment →
Location and nearby
Explore the area around The Pillars of North County Health & Rehab Center using Google Maps.
Other public records
- Staff pay 1 federal wage case with violations found, since 2017
Full public records, with dates and sources
Staff pay and workplace safety
Federal records about how the employer here treats its staff.
Federal wage and hour cases
The Department of Labor checks that staff are paid minimum wage and overtime as the law requires.
- Findings for Jul 23, 2017 to Jul 22, 2019. Violations found: Overtime. Back wages: $42,696 owed to 99 employees. Employer as DOL recorded it: The Pillars of North County Nursing and Rehab (Helia Healthcare of Florissant, LLC). Case 1866238.
Source: U.S. Department of Labor, Wage and Hour Division enforcement data, loaded Oct 15, 2026. Concluded cases only. The dates are the period in which DOL found violations, not when the case opened or closed. Back wages are what the employer agreed to pay; penalties are what DOL assessed. DOL does not publish a page for each case, so search the dataset by case number.
Location and nearby care
- Nearest hospital with an emergency room
- Christian Hospital Northeast, Saint Louis. 3.0 miles away, straight line. CMS overall hospital rating: 4 of 5 stars.
- Nearest Medicare nursing home
- Lakeview Post Acute, Florissant. 0.9 miles away, straight line.
- Nearest home health agency office
- Life Fountain Health Care, Inc., Saint Louis. 2.3 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- Walgreens. 1.2 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 63033 as metropolitan (metropolitan core).
- Dialysis within 15 miles
- North County Dialysis Center, Florissant, 0.6 miles away, straight line (CMS rating 2 of 5 stars)
Davita North St Louis County Dialysis, Florissant, 1.2 miles away, straight line (CMS rating 3 of 5 stars)
Davita Cross Keys Dialysis, Florissant, 1.2 miles away, straight line (CMS rating 3 of 5 stars) - Hospice
- 28 Medicare hospices tell CMS they serve ZIP code 63033.
Dover Hospice Mo Stl Metro, LLC, office in St Louis, 11.6 miles away, straight line
Acg Hospice, office in Saint Louis, 12.0 miles away, straight line
Phoenix Home Care And Hospice, office in Saint Louis, 12.1 miles away, straight line - Nearest geriatric medicine practice
- Mercy Clinic East Communities, Hazelwood. 5.2 miles away, straight line. 1 geriatric medicine doctor listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard risk
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Flood zone
- Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
- FEMA National Risk Index
- Overall: relatively high. By hazard: hurricane very low, inland flooding relatively high, wildfire very low, tornado relatively moderate, heat wave very high, earthquake relatively moderate. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
What we checked
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | See above |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | Nothing on record |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | Not shown: FEMA rates wildfire risk here very low |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
| The community’s own website | Could not read the site |
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Frequently asked questions
Is The Pillars of North County Health & Rehab Center a good nursing home?
CMS gives The Pillars of North County Health & Rehab Center an overall rating of 2 out of 5 stars, including 1/5 for staffing and 2/5 for health inspections. These ratings come from the Centers for Medicare & Medicaid Services and are updated monthly.
How is The Pillars of North County Health & Rehab Center staffed?
The Pillars of North County Health & Rehab Center reports 2.38 total nurse hours per resident per day, compared with the Missouri average of 3.47.
Has The Pillars of North County Health & Rehab Center had inspection problems?
Its most recent CMS inspection cited 17 deficiencies.
How many beds does The Pillars of North County Health & Rehab Center have?
The Pillars of North County Health & Rehab Center is certified for 120 beds.