Nursing home
Ozark Riverview Manor
1200 West Hall,, Ozark, MO 65721 · Map
Non profit - Corporation · 90 certified beds
Ozark Riverview Manor is a Medicare-certified nursing home in Ozark, Missouri. CMS rates it 3 out of 5 stars overall (2/5 for staffing, 3/5 for health inspections). Nurse staffing is 3.51 hours per resident per day, above the Missouri average of 3.47. Its most recent inspection on Feb 26, 2024 cited 6 deficiencies.
- 1 fine totaling $30,319In CMS records: 1 total penalty.
CMS quality ratings
Ratings from the Centers for Medicare & Medicaid Services (CMS), updated monthly. 5 stars is the highest quality.
How Ozark Riverview Manor compares
This facility vs. the Missouri and national averages, from CMS data. For staffing, higher is generally better; for turnover and deficiencies, lower is better.
| Metric | This facility | Missouri avg | National avg | Compared with the state |
|---|---|---|---|---|
| Total nurse staffing (hrs/resident/day) | 3.51 | 3.47 | 3.89 | above avg |
| RN staffing (hrs/resident/day) | 0.61 | 0.46 | 0.68 | above avg |
| Aide staffing (hrs/resident/day) | 2.56 | 2.32 | 2.34 | above avg |
| Nursing staff turnover | 79.8% | 57.0% | 46.4% | above avg |
| Deficiencies cited, last inspection | 6.0 | 12.0 | 9.5 | below avg |
Staffing
Hours per resident per day as reported to CMS. Higher numbers indicate more direct care time.
Staff turnover
Lower turnover typically indicates better working conditions and continuity of care. National average for nursing staff is 46.4%.
Recent health inspection
CMS inspects nursing facilities regularly. Deficiencies are categorized by severity.
Penalties in CMS records: 1 fine totaling $30,319, 1 total penalty.
What inspectors found at Ozark Riverview Manor
Specific deficiencies cited in recent CMS health inspections, most recent first. Severity follows the CMS scope/severity scale. Source: CMS Care Compare.
- Potential for harm
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Dec 17, 2025 · Full report (PDF) - Potential for harm
Provide or get specialized rehabilitative services as required for a resident.
Quality of Life and Care Deficiencies · Dec 17, 2025 · Full report (PDF) - Potential for harm
Ensure that nurse aides who have worked more than 4 months, are trained and competent; and nurse aides who have worked less than 4 months are enrolled in appropriate training.
Nursing and Physician Services Deficiencies · Dec 17, 2025 · Full report (PDF) - Potential for harm
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Quality of Life and Care Deficiencies · Dec 17, 2025 · Full report (PDF) - Potential for harm
Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home.
Resident Rights Deficiencies · Dec 17, 2025 · Full report (PDF)
Show all 12 deficiencies
- Potential for harm
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Resident Rights Deficiencies · Dec 17, 2025 · Full report (PDF) - Potential for harm
Provide activities to meet all resident's needs.
Quality of Life and Care Deficiencies · Dec 17, 2025 · Full report (PDF) - Potential for harm
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies · Dec 17, 2025 · Full report (PDF) - Potential for harm
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident Rights Deficiencies · Dec 17, 2025 · Full report (PDF) - Minimal
Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.
Resident Rights Deficiencies · Dec 17, 2025 · Full report (PDF) - Potential for harm
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies · Apr 18, 2024 · Full report (PDF) - Potential for harm
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Feb 26, 2024 · Full report (PDF)
Read the full inspection reports on Medicare.gov Each inspection there has a “Read the full report” link with the inspectors’ written findings.
About this facility
- Address
- 1200 West Hall,
Ozark, MO 65721 - CMS certification #
- 265464
- Ownership
- Non profit - Corporation
- Certified beds
- 90
- Avg residents/day
- 77.3
- Provider type
- Medicare and Medicaid
- First certified
- 1991-08-05
- Setting
- Urban
Not SLA enrolled. This facility hasn’t enrolled in resident survey verification. Learn about enrollment →
Location and nearby
Explore the area around Ozark Riverview Manor using Google Maps.
Other public records
- Staff pay 1 federal wage case with violations found, since 2019
Full public records, with dates and sources
Staff pay and workplace safety
Federal records about how the employer here treats its staff.
Federal wage and hour cases
The Department of Labor checks that staff are paid minimum wage and overtime as the law requires.
- Findings for Apr 1, 2019 to Mar 31, 2021. Violations found: Overtime. Back wages: $1,021 owed to 4 employees. Employer as DOL recorded it: Ozark Riverview Manor (Willow Health Care, Inc). Case 1937802.
Source: U.S. Department of Labor, Wage and Hour Division enforcement data, loaded Oct 15, 2026. Concluded cases only. The dates are the period in which DOL found violations, not when the case opened or closed. Back wages are what the employer agreed to pay; penalties are what DOL assessed. DOL does not publish a page for each case, so search the dataset by case number.
Location and nearby care
- Nearest hospital with an emergency room
- Cox Medical Centers, Springfield. 9.0 miles away, straight line. CMS overall hospital rating: 3 of 5 stars.
- Nearest Medicare nursing home
- Ozark Nursing and Care Center, Ozark. 0.9 miles away, straight line.
- Nearest home health agency office
- Haven Home Health & Therapy, Ozark. 1.3 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- Walmart Pharmacy. 5.3 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 65721 as metropolitan (metropolitan core).
- Dialysis within 15 miles
- Fmc - Nixa, Nixa, 5.1 miles away, straight line (CMS rating 3 of 5 stars)
Ozarks Dialysis Services - Primrose, Springfield, 9.3 miles away, straight line
Ozarks Dialysis Services - South, Springfield, 9.5 miles away, straight line (CMS rating 1 of 5 stars) - Hospice
- 16 Medicare hospices tell CMS they serve ZIP code 65721.
Haven Hospice, office in Ozark, 1.3 miles away, straight line (CMS family survey rating 4 of 5 stars)
Preferred Hospice Of Missouri (Southwest), LLC, office in Ozark, 3.3 miles away, straight line (CMS family survey rating 4 of 5 stars)
Terrace Hospice, office in Springfield, 8.1 miles away, straight line - Nearest geriatric medicine practice
- Sgoh Acquisition Inc, Sparta. 7.0 miles away, straight line. 1 geriatric medicine doctor listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard risk
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Flood zone
- Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
- FEMA National Risk Index
- Overall: relatively moderate. By hazard: hurricane very low, inland flooding relatively moderate, wildfire relatively low, tornado relatively high, heat wave relatively high, earthquake relatively low. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
What we checked
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | See above |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | Nothing on record |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | Not shown: FEMA rates wildfire risk here relatively low |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
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Frequently asked questions
Is Ozark Riverview Manor a good nursing home?
CMS gives Ozark Riverview Manor an overall rating of 3 out of 5 stars, including 2/5 for staffing and 3/5 for health inspections. These ratings come from the Centers for Medicare & Medicaid Services and are updated monthly.
How is Ozark Riverview Manor staffed?
Ozark Riverview Manor reports 3.51 total nurse hours per resident per day, compared with the Missouri average of 3.47.
Has Ozark Riverview Manor had inspection problems?
Its most recent CMS inspection cited 6 deficiencies.
How many beds does Ozark Riverview Manor have?
Ozark Riverview Manor is certified for 90 beds.