Nursing home · Top rated by CMS
Nhc Healthcare, West Plains
211 Davis Drive, West Plains, MO 65775 · Map
For profit - Corporation · Part of National Healthcare Corporation (65 facilities) · 114 certified beds
Nhc Healthcare, West Plains is a Medicare-certified nursing home in West Plains, Missouri. CMS rates it 5 out of 5 stars overall (4/5 for staffing, 5/5 for health inspections). Nurse staffing is 3.38 hours per resident per day, below the Missouri average of 3.47. Its most recent inspection on Feb 7, 2025 cited 5 deficiencies.
CMS quality ratings
Ratings from the Centers for Medicare & Medicaid Services (CMS), updated monthly. 5 stars is the highest quality.
How Nhc Healthcare, West Plains compares
This facility vs. the Missouri and national averages, from CMS data. For staffing, higher is generally better; for turnover and deficiencies, lower is better.
| Metric | This facility | Missouri avg | National avg | Compared with the state |
|---|---|---|---|---|
| Total nurse staffing (hrs/resident/day) | 3.38 | 3.47 | 3.89 | below avg |
| RN staffing (hrs/resident/day) | 0.67 | 0.46 | 0.68 | above avg |
| Aide staffing (hrs/resident/day) | 2.04 | 2.32 | 2.34 | below avg |
| Nursing staff turnover | 43.5% | 57.0% | 46.4% | below avg |
| Deficiencies cited, last inspection | 5.0 | 12.0 | 9.5 | below avg |
Staffing
Hours per resident per day as reported to CMS. Higher numbers indicate more direct care time.
Staff turnover
Lower turnover typically indicates better working conditions and continuity of care. National average for nursing staff is 46.4%.
Recent health inspection
CMS inspects nursing facilities regularly. Deficiencies are categorized by severity.
What inspectors found at Nhc Healthcare, West Plains
Specific deficiencies cited in recent CMS health inspections, most recent first. Severity follows the CMS scope/severity scale. Source: CMS Care Compare.
- Potential for harm
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Feb 7, 2025 · Full report (PDF) - Potential for harm
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · Feb 7, 2025 · Full report (PDF) - Potential for harm
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Pharmacy Service Deficiencies · Feb 7, 2025 · Full report (PDF) - Potential for harm
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Quality of Life and Care Deficiencies · Feb 7, 2025 · Full report (PDF) - Potential for harm
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Quality of Life and Care Deficiencies · Feb 7, 2025 · Full report (PDF)
Show all 12 deficiencies
- Potential for harm
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · Feb 18, 2022 - Potential for harm
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Feb 18, 2022 - Potential for harm
Ensure medication error rates are not 5 percent or greater.
Pharmacy Service Deficiencies · Feb 18, 2022 - Potential for harm
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Quality of Life and Care Deficiencies · Feb 18, 2022 - Potential for harm
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Resident Rights Deficiencies · Feb 18, 2022 - Potential for harm
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Resident Rights Deficiencies · Feb 18, 2022 - Potential for harm
Ensure that residents are free from significant medication errors.
Pharmacy Service Deficiencies · Feb 18, 2022
Read the full inspection reports on Medicare.gov Each inspection there has a “Read the full report” link with the inspectors’ written findings.
About this facility
- Address
- 211 Davis Drive
West Plains, MO 65775 - CMS certification #
- 265155
- Ownership
- For profit - Corporation
- Certified beds
- 114
- Avg residents/day
- 69.5
- Provider type
- Medicare and Medicaid
- First certified
- 1982-01-27
- Chain
- National Healthcare Corporation (65 facilities)
- Setting
- Rural
Part of National Healthcare Corporation
National Healthcare Corporation operates 65 nursing facilities across the United States. View all National Healthcare Corporation facilities →
Not SLA enrolled. This facility hasn’t enrolled in resident survey verification. Learn about enrollment →
Location and nearby
Explore the area around Nhc Healthcare, West Plains using Google Maps.
Other public records
Full public records, with dates and sources
Location and nearby care
- Nearest hospital with an emergency room
- Ozarks Healthcare, West Plains. 0.7 miles away, straight line. CMS overall hospital rating: 2 of 5 stars.
- Nearest Medicare nursing home
- West Vue Nursing and Rehabilitation Center, West Plains. 0.0 miles away, straight line.
- Nearest home health agency office
- Ozarks Healthcare At Home, Home Health, West Plains. 0.6 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- Walgreens. 0.8 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 65775 as micropolitan (micropolitan high commuting).
- Dialysis within 15 miles
- Fmc - West Plains Midwest, West Plains, 1.0 mile away, straight line (CMS rating 3 of 5 stars)
Fmc - West Plains, West Plains, 1.1 miles away, straight line - Hospice
- 4 Medicare hospices tell CMS they serve ZIP code 65775.
Ozarks Healthcare At Home, Hospice, office in West Plains, 0.6 miles away, straight line - Nearest geriatric medicine practice
- Sgoh Acquisition Inc, Sparta. 69.7 miles away, straight line. 1 geriatric medicine doctor listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard risk
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Flood zone
- Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
- FEMA National Risk Index
- Overall: very high. By hazard: hurricane very low, inland flooding very high, wildfire relatively low, tornado relatively high, heat wave relatively high, earthquake relatively moderate. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
What we checked
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | Nothing on record |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | Nothing on record |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | Not shown: FEMA rates wildfire risk here relatively low |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
| The community’s own website | Could not read the site |
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Frequently asked questions
Is Nhc Healthcare, West Plains a good nursing home?
CMS gives Nhc Healthcare, West Plains an overall rating of 5 out of 5 stars, including 4/5 for staffing and 5/5 for health inspections. These ratings come from the Centers for Medicare & Medicaid Services and are updated monthly.
How is Nhc Healthcare, West Plains staffed?
Nhc Healthcare, West Plains reports 3.38 total nurse hours per resident per day, compared with the Missouri average of 3.47.
Has Nhc Healthcare, West Plains had inspection problems?
Its most recent CMS inspection cited 5 deficiencies.
How many beds does Nhc Healthcare, West Plains have?
Nhc Healthcare, West Plains is certified for 114 beds.