Nursing home
New Mark Rehab and Healthcare Center
11221 North Nashua Drive, Kansas City, MO 64155 · Map
For profit - Limited Liability company · Part of Ama Holdings (14 facilities) · 199 certified beds
New Mark Rehab and Healthcare Center is a Medicare-certified nursing home in Kansas City, Missouri. CMS rates it 1 out of 5 stars overall (1/5 for staffing, 2/5 for health inspections). Nurse staffing is 3.13 hours per resident per day, below the Missouri average of 3.47. Its most recent inspection on Jun 19, 2025 cited 16 deficiencies. Note: it carries a CMS abuse icon.
- CMS abuse iconThis facility has an active abuse icon on its CMS record.
- 2 fines totaling $14,458In CMS records: 2 total penalties.
CMS quality ratings
Ratings from the Centers for Medicare & Medicaid Services (CMS), updated monthly. 5 stars is the highest quality.
How New Mark Rehab and Healthcare Center compares
This facility vs. the Missouri and national averages, from CMS data. For staffing, higher is generally better; for turnover and deficiencies, lower is better.
| Metric | This facility | Missouri avg | National avg | Compared with the state |
|---|---|---|---|---|
| Total nurse staffing (hrs/resident/day) | 3.13 | 3.47 | 3.89 | below avg |
| RN staffing (hrs/resident/day) | 0.26 | 0.46 | 0.68 | below avg |
| Aide staffing (hrs/resident/day) | 2.06 | 2.32 | 2.34 | below avg |
| Nursing staff turnover | 62.6% | 57.0% | 46.4% | above avg |
| Deficiencies cited, last inspection | 16.0 | 12.0 | 9.5 | above avg |
Staffing
Hours per resident per day as reported to CMS. Higher numbers indicate more direct care time.
Staff turnover
Lower turnover typically indicates better working conditions and continuity of care. National average for nursing staff is 46.4%.
Recent health inspection
CMS inspects nursing facilities regularly. Deficiencies are categorized by severity.
Penalties in CMS records: 2 fines totaling $14,458, 2 total penalties.
What inspectors found at New Mark Rehab and Healthcare Center
Specific deficiencies cited in recent CMS health inspections, most recent first. Severity follows the CMS scope/severity scale. Source: CMS Care Compare.
- Potential for harm
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Rights Deficiencies · Jan 26, 2026 · Full report (PDF) - Potential for harm
Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
Resident Rights Deficiencies · Jan 26, 2026 · Full report (PDF) - Potential for harm
Ensure services provided by the nursing facility meet professional standards of quality.
Resident Assessment and Care Planning Deficiencies · Jan 6, 2026 · Full report (PDF) - Potential for harm
Respond appropriately to all alleged violations.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Dec 31, 2025 · Full report (PDF) - Potential for harm
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Dec 31, 2025 · Full report (PDF)
Show all 12 deficiencies
- Potential for harm
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies · Nov 21, 2025 · Full report (PDF) - Potential for harm
Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
Resident Rights Deficiencies · Nov 21, 2025 · Full report (PDF) - Potential for harm
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies · Nov 21, 2025 · Full report (PDF) - Actual harm
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · Sep 26, 2025 · Full report (PDF) - Actual harm
Ensure services provided by the nursing facility meet professional standards of quality.
Resident Assessment and Care Planning Deficiencies · Sep 26, 2025 · Full report (PDF) - Potential for harm
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · Jun 19, 2025 · Full report (PDF) - Potential for harm
Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care Deficiencies · Jun 19, 2025 · Full report (PDF)
Read the full inspection reports on Medicare.gov Each inspection there has a “Read the full report” link with the inspectors’ written findings.
About this facility
- Address
- 11221 North Nashua Drive
Kansas City, MO 64155 - CMS certification #
- 265308
- Ownership
- For profit - Limited Liability company
- Certified beds
- 199
- Avg residents/day
- 154.6
- Provider type
- Medicare and Medicaid
- First certified
- 1987-01-08
- Chain
- Ama Holdings (14 facilities)
- Setting
- Urban
Part of Ama Holdings
Ama Holdings operates 14 nursing facilities across the United States. View all Ama Holdings facilities →
Not SLA enrolled. This facility hasn’t enrolled in resident survey verification. Learn about enrollment →
Location and nearby
Explore the area around New Mark Rehab and Healthcare Center using Google Maps.
Other public records
- Website says A memory care unit, 3 meals a day
- Workplace safety 2 OSHA workplace safety inspections since 2020, 5 violations cited
Full public records, with dates and sources
Care and services
From the community’s website
What New Mark Rehab and Healthcare Center says about itself, quoted from its own site. We have not checked these claims against licensing records. Ask about each one on a tour.
Staff pay and workplace safety
Federal records about how the employer here treats its staff.
OSHA workplace safety inspections
OSHA inspects workplaces for staff safety, such as lifting, needles, chemicals and workplace violence. It does not inspect resident care.
- Feb 1, 2022: monitoring inspection, partial (health). Case closed Sep 29, 2022. 2 violations cited (2 repeat). Penalties: $26,104 proposed, $26,104 now. OSHA record. OSHA recorded the employer as New Mark Care Center, INC.
Details
- Repeat: Respiratory protection (respirators, N95 fit testing) (1910.134(e)(1)). Penalty $26,104 proposed, $26,104 now. To be fixed by Aug 18, 2022.
- Repeat: Respiratory protection (respirators, N95 fit testing) (1910.134(f)(2)). Penalty $0 proposed, $0 now. To be fixed by Aug 18, 2022.
- Dec 17, 2020: fatality or catastrophe inspection, complete (health). Case closed Aug 9, 2021. 3 violations cited (3 serious). Penalties: $12,288 proposed, $8,602 now. OSHA record. OSHA recorded the employer as New Mark Care Center, INC.
Details
- Serious: Respiratory protection (respirators, N95 fit testing) (1910.134(e)(1)). Penalty $12,288 proposed, $8,602 now. To be fixed by Jul 21, 2021.
- Serious: Respiratory protection (respirators, N95 fit testing) (1910.134(f)(2)). Penalty $0 proposed, $0 now. To be fixed by Jul 21, 2021.
- Serious: Respiratory protection (respirators, N95 fit testing) (1910.134(h)(2)(i)). Penalty $0 proposed, $0 now. To be fixed by Jul 21, 2021.
Source: U.S. Department of Labor OSHA enforcement data, as of Oct 15, 2026, inspections since 2016. Penalties can change while a case is open or contested.
Location and nearby care
- Nearest hospital with an emergency room
- Saint Lukes North Hospital, Kansas City. 5.0 miles away, straight line. CMS overall hospital rating: 5 of 5 stars.
- Nearest Medicare nursing home
- Tiffany Springs Rehabilitation & Health Care Cente, Kansas City. 4.6 miles away, straight line.
- Nearest home health agency office
- Faith Home Healthcare, Gladstone. 6.9 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- CVS Pharmacy. 3.4 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 64155 as metropolitan (metropolitan core).
- Dialysis within 15 miles
- Davita Platte Woods Dialysis, Kansas City, 6.1 miles away, straight line (CMS rating 3 of 5 stars)
Davita Shoal Creek Dialysis, Kansas City, 6.6 miles away, straight line (CMS rating 3 of 5 stars)
Davita Happy Rock, Gladstone, 6.6 miles away, straight line (has a shift starting after 5 pm; CMS rating 3 of 5 stars) - Hospice
- 32 Medicare hospices tell CMS they serve ZIP code 64155.
Faith Hospice & Palliative Care, LLC, office in Gladstone, 6.9 miles away, straight line
Three Rivers Hospice, office in Platte City, 11.6 miles away, straight line (CMS family survey rating 4 of 5 stars)
Saint Luke'S Hospice, office in Kansas City, 16.1 miles away, straight line (CMS family survey rating 4 of 5 stars) - Nearest geriatric medicine practice
- Emerald Fern Wellness PC, Kansas City. 5.4 miles away, straight line. 1 geriatric medicine doctor listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard risk
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Flood zone
- Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
- FEMA National Risk Index
- Overall: relatively moderate. By hazard: inland flooding relatively low, wildfire very low, tornado relatively high, heat wave relatively high, earthquake very low. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
What we checked
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | Nothing on record |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | See above |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | Not shown: FEMA rates wildfire risk here very low |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
| The community’s own website | See above |
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Frequently asked questions
Is New Mark Rehab and Healthcare Center a good nursing home?
CMS gives New Mark Rehab and Healthcare Center an overall rating of 1 out of 5 stars, including 1/5 for staffing and 2/5 for health inspections. These ratings come from the Centers for Medicare & Medicaid Services and are updated monthly.
How is New Mark Rehab and Healthcare Center staffed?
New Mark Rehab and Healthcare Center reports 3.13 total nurse hours per resident per day, compared with the Missouri average of 3.47.
Has New Mark Rehab and Healthcare Center had inspection problems?
Its most recent CMS inspection cited 16 deficiencies.
How many beds does New Mark Rehab and Healthcare Center have?
New Mark Rehab and Healthcare Center is certified for 199 beds.