Lilisity

Nursing home

Milan Health Care Center

52435 Infirmary Road, Milan, MO 63556 · Map
For profit - Corporation · Part of Reliant Care Management (29 facilities) · 100 certified beds

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Milan Health Care Center is a Medicare-certified nursing home in Milan, Missouri. CMS rates it 1 out of 5 stars overall (1/5 for staffing, 1/5 for health inspections). Nurse staffing is 2.26 hours per resident per day, below the Missouri average of 3.47. Its most recent inspection on Mar 5, 2025 cited 17 deficiencies. Note: it carries a CMS abuse icon.

1 out of 5Overall CMS rating
1 out of 5Health inspections
1 out of 5Staffing
100 bedsCertified beds
  • CMS abuse iconThis facility has an active abuse icon on its CMS record.
  • 1 fine totaling $49,897In CMS records: 1 total penalty.

CMS quality ratings

Ratings from the Centers for Medicare & Medicaid Services (CMS), updated monthly. 5 stars is the highest quality.

Overall rating1/5
Health inspections1/5
Staffing1/5
Quality measures2/5
Long-stay quality1/5
Short-stay quality3/5

How Milan Health Care Center compares

This facility vs. the Missouri and national averages, from CMS data. For staffing, higher is generally better; for turnover and deficiencies, lower is better.

MetricThis facilityMissouri avgNational avgCompared with the state
Total nurse staffing (hrs/resident/day)2.263.473.89below avg
RN staffing (hrs/resident/day)0.240.460.68below avg
Aide staffing (hrs/resident/day)1.532.322.34below avg
Nursing staff turnover59.1%57.0%46.4%above avg
Deficiencies cited, last inspection17.012.09.5above avg

Staffing

Hours per resident per day as reported to CMS. Higher numbers indicate more direct care time.

2.26Total nurse hrs/resident/day
0.24RN hrs/resident/day
0.49LPN hrs/resident/day
1.53Aide hrs/resident/day
1.94Weekend nurse hrs/resident/day

Staff turnover

Lower turnover typically indicates better working conditions and continuity of care. National average for nursing staff is 46.4%.

Total nursing staff59.1%
Registered nurses—
Administrator changes0 in last year

Recent health inspection

CMS inspects nursing facilities regularly. Deficiencies are categorized by severity.

Mar 5, 2025Most recent inspection
17Deficiencies found
168Health inspection score
1Fines

Penalties in CMS records: 1 fine totaling $49,897, 1 total penalty.

What inspectors found at Milan Health Care Center

Specific deficiencies cited in recent CMS health inspections, most recent first. Severity follows the CMS scope/severity scale. Source: CMS Care Compare.

  • Actual harm

    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Oct 30, 2025 · Full report (PDF)
  • Potential for harm

    Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.

    Nursing and Physician Services Deficiencies · Jul 10, 2025 · Full report (PDF)
  • Potential for harm

    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

    Nursing and Physician Services Deficiencies · Jul 10, 2025 · Full report (PDF)
  • Potential for harm

    Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.

    Nursing and Physician Services Deficiencies · May 23, 2025 · Full report (PDF)
  • Potential for harm

    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

    Nursing and Physician Services Deficiencies · May 23, 2025 · Full report (PDF)
Show all 12 deficiencies
  • Potential for harm

    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · May 23, 2025 · Full report (PDF)
  • Potential for harm

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Nutrition and Dietary Deficiencies · Mar 5, 2025 · Full report (PDF)
  • Potential for harm

    Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.

    Nursing and Physician Services Deficiencies · Mar 5, 2025 · Full report (PDF)
  • Potential for harm

    Provide and implement an infection prevention and control program.

    Infection Control Deficiencies · Mar 5, 2025 · Full report (PDF)
  • Potential for harm

    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

    Nutrition and Dietary Deficiencies · Mar 5, 2025 · Full report (PDF)
  • Potential for harm

    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

    Nursing and Physician Services Deficiencies · Mar 5, 2025 · Full report (PDF)
  • Potential for harm

    Provide care and assistance to perform activities of daily living for any resident who is unable.

    Quality of Life and Care Deficiencies · Mar 5, 2025 · Full report (PDF)

Read the full inspection reports on Medicare.gov Each inspection there has a “Read the full report” link with the inspectors’ written findings.

About this facility

Address
52435 Infirmary Road
Milan, MO 63556
CMS certification #
265238
Ownership
For profit - Corporation
Certified beds
100
Avg residents/day
88.7
Provider type
Medicare and Medicaid
First certified
1984-05-04
Chain
Reliant Care Management (29 facilities)
Setting
Rural

Part of Reliant Care Management

Reliant Care Management operates 29 nursing facilities across the United States. View all Reliant Care Management facilities →

Not SLA enrolled. This facility hasn’t enrolled in resident survey verification. Learn about enrollment →

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Location and nearby

Explore the area around Milan Health Care Center using Google Maps.

Other public records

  • Website says Respite stays, nurse 24 hours a day, works with hospice, diabetes care, transportation
Full public records, with dates and sources

Care and services

From the community’s website

What Milan Health Care Center says about itself, quoted from its own site. We have not checked these claims against licensing records. Ask about each one on a tour.

  • Offers respite or short-term stays. Respite care (page, checked Oct 12, 2026)
  • Nurse on site: 24 hours a day. 24 hour professional nursing care (page, checked Oct 12, 2026)
  • Offers hospice care on site or works with hospice providers. Hospice (page, checked Oct 15, 2026)
  • Offers diabetes care. Insulin injections (page, checked Oct 12, 2026)
  • Provides transportation. Transportation (page, checked Oct 12, 2026)

Location and nearby care

Nearest hospital with an emergency room
Sullivan County Memorial Hospital, Milan. 0.9 miles away, straight line.
Nearest Medicare nursing home
Putnam County Care Center, Unionville. 21.3 miles away, straight line.
Nearest home health agency office
Serve Link Home Care, Inc, Trenton. 26.1 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
Nearest pharmacy
Hometown Pharmacy. 25.7 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
Area
USDA classes ZIP code 63556 as rural (rural area).
Hospice
4 Medicare hospices tell CMS they serve ZIP code 63556.
Nearest geriatric medicine practice
Lucas County Health Center, Chariton. 58.7 miles away, straight line. 1 geriatric medicine doctor listed there.

Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.

Emergency and natural hazard risk

Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.

Flood zone
Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
FEMA National Risk Index
Overall: relatively moderate. By hazard: hurricane very low, inland flooding relatively moderate, wildfire relatively low, tornado very high, heat wave relatively high, earthquake very low. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)

A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.

What we checked

Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.

SourceData as ofWhat we found
U.S. Department of Labor wage and hour casesOct 15, 2026Nothing on record
OSHA workplace safety inspections since 2016Oct 15, 2026Nothing on record
FEMA flood mapSee above
USDA wildfire riskApr 15, 2026Not shown: FEMA rates wildfire risk here relatively low
FEMA National Risk IndexSee above
CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmaciesSee above
HUD Multifamily Properties - AssistedJul 6, 2026Nothing on record
State Veterans Homes (NASVH directory)Sep 20, 2026Nothing on record
CMS Hospice - General InformationAug 19, 2026Nothing on record
CMS Home Health Care AgenciesMay 27, 2026Nothing on record
The community’s own websiteSee above

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Frequently asked questions

Is Milan Health Care Center a good nursing home?

CMS gives Milan Health Care Center an overall rating of 1 out of 5 stars, including 1/5 for staffing and 1/5 for health inspections. These ratings come from the Centers for Medicare & Medicaid Services and are updated monthly.

How is Milan Health Care Center staffed?

Milan Health Care Center reports 2.26 total nurse hours per resident per day, compared with the Missouri average of 3.47.

Has Milan Health Care Center had inspection problems?

Its most recent CMS inspection cited 17 deficiencies.

How many beds does Milan Health Care Center have?

Milan Health Care Center is certified for 100 beds.