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Nursing home

Hidden Lake Health Care Center (Skilled Nursing and Continuing Care)

11728 Hidden Lake Drive, Saint Louis, MO 63138 · Map
For profit - Limited Liability company · Part of Reliant Care Management (29 facilities) · 67 certified beds

Medicare and Medicaid certified
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Hidden Lake Health Care Center (Skilled Nursing and Continuing Care) is a Medicare-certified nursing home in Saint Louis, Missouri. CMS rates it 1 out of 5 stars overall (1/5 for staffing, 1/5 for health inspections). Nurse staffing is 3.56 hours per resident per day, above the Missouri average of 3.47. Its most recent inspection on Aug 19, 2024 cited 25 deficiencies.

1 out of 5Overall CMS rating
1 out of 5Health inspections
1 out of 5Staffing
67 bedsCertified beds
  • 2 fines totaling $123,610In CMS records: 3 total penalties, 1 Medicare payment denial.

CMS quality ratings

Ratings from the Centers for Medicare & Medicaid Services (CMS), updated monthly. 5 stars is the highest quality.

Overall rating1/5
Health inspections1/5
Staffing1/5
Quality measures1/5
Long-stay quality1/5
Short-stay quality1/5

How Hidden Lake Health Care Center (Skilled Nursing and Continuing Care) compares

This facility vs. the Missouri and national averages, from CMS data. For staffing, higher is generally better; for turnover and deficiencies, lower is better.

MetricThis facilityMissouri avgNational avgCompared with the state
Total nurse staffing (hrs/resident/day)3.563.473.89above avg
RN staffing (hrs/resident/day)0.310.460.68below avg
Aide staffing (hrs/resident/day)2.342.322.34above avg
Nursing staff turnover—%57.0%46.4%—
Deficiencies cited, last inspection25.012.09.5above avg

Staffing

Hours per resident per day as reported to CMS. Higher numbers indicate more direct care time.

3.56Total nurse hrs/resident/day
0.31RN hrs/resident/day
0.91LPN hrs/resident/day
2.34Aide hrs/resident/day
3.23Weekend nurse hrs/resident/day

Staff turnover

Lower turnover typically indicates better working conditions and continuity of care. National average for nursing staff is 46.4%.

Total nursing staff—
Registered nurses—
Administrator changes—

Recent health inspection

CMS inspects nursing facilities regularly. Deficiencies are categorized by severity.

Aug 19, 2024Most recent inspection
25Deficiencies found
294Health inspection score
2Fines

Penalties in CMS records: 2 fines totaling $123,610, 3 total penalties, 1 Medicare payment denial.

What inspectors found at Hidden Lake Health Care Center (Skilled Nursing and Continuing Care)

Specific deficiencies cited in recent CMS health inspections, most recent first. Severity follows the CMS scope/severity scale. Source: CMS Care Compare.

  • Potential for harm

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Quality of Life and Care Deficiencies · Jun 30, 2025 · Full report (PDF)
  • Potential for harm

    Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Quality of Life and Care Deficiencies · Feb 25, 2025 · Full report (PDF)
  • Potential for harm

    Ensure services provided by the nursing facility meet professional standards of quality.

    Resident Assessment and Care Planning Deficiencies · Feb 25, 2025 · Full report (PDF)
  • Potential for harm

    Assure the security of all personal funds of residents deposited with the facility.

    Resident Rights Deficiencies · Dec 11, 2024 · Full report (PDF)
  • Potential for harm

    Honor the resident's right to manage his or her financial affairs.

    Resident Rights Deficiencies · Dec 11, 2024 · Full report (PDF)
Show all 12 deficiencies
  • Potential for harm

    Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

    Resident Rights Deficiencies · Oct 8, 2024 · Full report (PDF)
  • Actual harm

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Quality of Life and Care Deficiencies · Aug 30, 2024 · Full report (PDF)
  • Potential for harm

    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Resident Assessment and Care Planning Deficiencies · Aug 30, 2024 · Full report (PDF)
  • Actual harm

    Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Quality of Life and Care Deficiencies · Aug 19, 2024 · Full report (PDF)
  • Actual harm

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Quality of Life and Care Deficiencies · Aug 19, 2024 · Full report (PDF)
  • Potential for harm

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Nutrition and Dietary Deficiencies · Aug 19, 2024 · Full report (PDF)
  • Potential for harm

    Have a plan that describes the process for conducting QAPI and QAA activities.

    Administration Deficiencies · Aug 19, 2024 · Full report (PDF)

Read the full inspection reports on Medicare.gov Each inspection there has a “Read the full report” link with the inspectors’ written findings.

About this facility

Address
11728 Hidden Lake Drive
Saint Louis, MO 63138
CMS certification #
265735
Ownership
For profit - Limited Liability company
Certified beds
67
Avg residents/day
47.3
Provider type
Medicare and Medicaid
First certified
2002-02-26
Chain
Reliant Care Management (29 facilities)
Setting
Urban

Part of Reliant Care Management

Reliant Care Management operates 29 nursing facilities across the United States. View all Reliant Care Management facilities →

Not SLA enrolled. This facility hasn’t enrolled in resident survey verification. Learn about enrollment →

Report a wrong fact

Location and nearby

Explore the area around Hidden Lake Health Care Center (Skilled Nursing and Continuing Care) using Google Maps.

Other public records

Full public records, with dates and sources

Staff pay and workplace safety

Federal records about how the employer here treats its staff.

Federal wage and hour cases

The Department of Labor checks that staff are paid minimum wage and overtime as the law requires.

DOL also concluded 1 case here with no violations found, most recently for a period ending Dec 15, 2010.

Source: U.S. Department of Labor, Wage and Hour Division enforcement data, loaded Oct 15, 2026. Concluded cases only. The dates are the period in which DOL found violations, not when the case opened or closed. Back wages are what the employer agreed to pay; penalties are what DOL assessed. DOL does not publish a page for each case, so search the dataset by case number.

Location and nearby care

Nearest hospital with an emergency room
Christian Hospital Northeast, Saint Louis. 1.0 mile away, straight line. CMS overall hospital rating: 4 of 5 stars.
Nearest Medicare nursing home
Christian Extended Care & Rehabilitation, Saint Louis. 1.2 miles away, straight line.
Nearest home health agency office
Life Fountain Health Care, Inc., Saint Louis. 2.3 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
Nearest pharmacy
CVS Pharmacy. 0.9 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
Area
USDA classes ZIP code 63138 as metropolitan (metropolitan core).
Dialysis within 15 miles
Quality Care Dialysis Centers - North County, Florissant, 0.9 miles away, straight line (CMS rating 2 of 5 stars)
Davita North County Kidney Care Dialysis, Saint Louis, 1.0 mile away, straight line (CMS rating 3 of 5 stars)
Davita Chambers Dialysis, Saint Louis, 2.1 miles away, straight line (has a shift starting after 5 pm; CMS rating 3 of 5 stars)
Hospice
19 Medicare hospices tell CMS they serve ZIP code 63138.
Medi-Plex Hospice, LLC, office in Saint Louis, 11.2 miles away, straight line
Unity Hospice Gsl, LLC, office in Saint Louis, 11.4 miles away, straight line (CMS family survey rating 2 of 5 stars)
Evertrue Hospice, office in Brentwood, 12.6 miles away, straight line (CMS family survey rating 3 of 5 stars)
Nearest geriatric medicine practice
Mercy Clinic East Communities, Hazelwood. 7.5 miles away, straight line. 1 geriatric medicine doctor listed there.

Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.

Emergency and natural hazard risk

Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.

Flood zone
Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
FEMA National Risk Index
Overall: relatively high. By hazard: hurricane very low, inland flooding relatively high, wildfire very low, tornado relatively moderate, heat wave very high, earthquake relatively high. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)

A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.

What we checked

Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.

SourceData as ofWhat we found
U.S. Department of Labor wage and hour casesOct 15, 2026See above
OSHA workplace safety inspections since 2016Oct 15, 2026Nothing on record
FEMA flood mapSee above
USDA wildfire riskApr 15, 2026Not shown: FEMA rates wildfire risk here very low
FEMA National Risk IndexSee above
CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmaciesSee above
HUD Multifamily Properties - AssistedJul 6, 2026Nothing on record
State Veterans Homes (NASVH directory)Sep 20, 2026Nothing on record
CMS Hospice - General InformationAug 19, 2026Nothing on record
CMS Home Health Care AgenciesMay 27, 2026Nothing on record
The community’s own websiteCould not read the site

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Frequently asked questions

Is Hidden Lake Health Care Center (Skilled Nursing and Continuing Care) a good nursing home?

CMS gives Hidden Lake Health Care Center (Skilled Nursing and Continuing Care) an overall rating of 1 out of 5 stars, including 1/5 for staffing and 1/5 for health inspections. These ratings come from the Centers for Medicare & Medicaid Services and are updated monthly.

How is Hidden Lake Health Care Center (Skilled Nursing and Continuing Care) staffed?

Hidden Lake Health Care Center (Skilled Nursing and Continuing Care) reports 3.56 total nurse hours per resident per day, compared with the Missouri average of 3.47.

Has Hidden Lake Health Care Center (Skilled Nursing and Continuing Care) had inspection problems?

Its most recent CMS inspection cited 25 deficiencies.

How many beds does Hidden Lake Health Care Center (Skilled Nursing and Continuing Care) have?

Hidden Lake Health Care Center (Skilled Nursing and Continuing Care) is certified for 67 beds.