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Nursing home · Top rated by CMS

Heritage Nursing Center

1802 St Francis, Kennett, MO 63857 · Map
For profit - Corporation · Part of Americare Senior Living (23 facilities) · 72 certified beds

Medicare and Medicaid certified
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Heritage Nursing Center is a Medicare-certified nursing home in Kennett, Missouri. CMS rates it 5 out of 5 stars overall (3/5 for staffing, 5/5 for health inspections). Nurse staffing is 3.61 hours per resident per day, above the Missouri average of 3.47. Its most recent inspection on Nov 21, 2024 cited 4 deficiencies.

5 out of 5Overall CMS rating
5 out of 5Health inspections
3 out of 5Staffing
72 bedsCertified beds

CMS quality ratings

Ratings from the Centers for Medicare & Medicaid Services (CMS), updated monthly. 5 stars is the highest quality.

Overall rating5/5
Health inspections5/5
Staffing3/5
Quality measures2/5
Long-stay quality1/5
Short-stay quality3/5

How Heritage Nursing Center compares

This facility vs. the Missouri and national averages, from CMS data. For staffing, higher is generally better; for turnover and deficiencies, lower is better.

MetricThis facilityMissouri avgNational avgCompared with the state
Total nurse staffing (hrs/resident/day)3.613.473.89above avg
RN staffing (hrs/resident/day)0.540.460.68above avg
Aide staffing (hrs/resident/day)2.412.322.34above avg
Nursing staff turnover27.0%57.0%46.4%below avg
Deficiencies cited, last inspection4.012.09.5below avg

Staffing

Hours per resident per day as reported to CMS. Higher numbers indicate more direct care time.

3.61Total nurse hrs/resident/day
0.54RN hrs/resident/day
0.67LPN hrs/resident/day
2.41Aide hrs/resident/day
2.92Weekend nurse hrs/resident/day

Staff turnover

Lower turnover typically indicates better working conditions and continuity of care. National average for nursing staff is 46.4%.

Total nursing staff27.0%
Registered nurses0.0%
Administrator changes0 in last year

Recent health inspection

CMS inspects nursing facilities regularly. Deficiencies are categorized by severity.

Nov 21, 2024Most recent inspection
4Deficiencies found
16Health inspection score
0Fines
  • Every deficiency from the February 18, 2026 inspection was corrected by March 31, 2026

What inspectors found at Heritage Nursing Center

Specific deficiencies cited in recent CMS health inspections, most recent first. Severity follows the CMS scope/severity scale. Source: CMS Care Compare.

  • Potential for harm

    Make sure that a working call system is available in each resident's bathroom and bathing area.

    Environmental Deficiencies · Feb 18, 2026 · Full report (PDF)
  • Potential for harm

    Provide care and assistance to perform activities of daily living for any resident who is unable.

    Quality of Life and Care Deficiencies · Feb 18, 2026 · Full report (PDF)
  • Potential for harm

    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Resident Rights Deficiencies · Feb 18, 2026 · Full report (PDF)
  • Potential for harm

    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Pharmacy Service Deficiencies · Feb 18, 2026 · Full report (PDF)
  • Potential for harm

    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    Quality of Life and Care Deficiencies · Feb 18, 2026 · Full report (PDF)
Show all 11 deficiencies
  • Potential for harm

    Develop and implement policies and procedures to prevent abuse, neglect, and theft.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Feb 18, 2026 · Full report (PDF)
  • Potential for harm

    Provide and implement an infection prevention and control program.

    Infection Control Deficiencies · Nov 21, 2024 · Full report (PDF)
  • Potential for harm

    Ensure medication error rates are not 5 percent or greater.

    Pharmacy Service Deficiencies · Nov 21, 2024 · Full report (PDF)
  • Potential for harm

    Assess the resident when there is a significant change in condition

    Resident Assessment and Care Planning Deficiencies · Nov 21, 2024 · Full report (PDF)
  • Potential for harm

    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Resident Rights Deficiencies · Nov 21, 2024 · Full report (PDF)
  • Potential for harm

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Nutrition and Dietary Deficiencies · Sep 15, 2023

Read the full inspection reports on Medicare.gov Each inspection there has a “Read the full report” link with the inspectors’ written findings.

About this facility

Address
1802 St Francis
Kennett, MO 63857
CMS certification #
265531
Ownership
For profit - Corporation
Certified beds
72
Avg residents/day
50.4
Provider type
Medicare and Medicaid
First certified
1993-03-22
Chain
Americare Senior Living (23 facilities)
Setting
Rural

Part of Americare Senior Living

Americare Senior Living operates 23 nursing facilities across the United States. View all Americare Senior Living facilities →

Not SLA enrolled. This facility hasn’t enrolled in resident survey verification. Learn about enrollment →

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Location and nearby

Explore the area around Heritage Nursing Center using Google Maps.

Other public records

  • Website says Works with hospice, transportation, pets allowed, secured outdoor area
Full public records, with dates and sources

Care and services

From the community’s website

What Heritage Nursing Center says about itself, quoted from its own site. We have not checked these claims against licensing records. Ask about each one on a tour.

  • Offers hospice care on site or works with hospice providers. By coordinating Hospice Care with trusted local providers, we ensure comfort, dignity and peace in familiar surroundings – allowing families to focus on meaningful moments together. (page, checked Oct 12, 2026)
  • Provides transportation. , Twin Rivers Regional Medical Center just down the road, and scheduled transportation. (page, checked Oct 12, 2026)
  • Pets allowed. Of course, Heritage Nursing Center is also pet friendly, providing you are able to care for your furry friend. (page, checked Oct 12, 2026)
  • Has a secured outdoor area. At Heritage Nursing Center, our residents enjoy numerous amenities that enhance quality of life, including our spacious community dining rooms, family rooms with big-screen TV, cozy kitchens and social areas, beauty salon and secure patios with scenic views of nature. (page, checked Oct 12, 2026)

Location and nearby care

Nearest hospital with an emergency room
Piggott Community Hospital, Piggott. 12.8 miles away, straight line. CMS overall hospital rating: 3 of 5 stars.
Nearest Medicare nursing home
NHC Healthcare, Kennett, Kennett. 0.9 miles away, straight line.
Nearest home health agency office
Visiting Nurse Association Of Southeast Missouri, Inc, Kennett. 2.6 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
Nearest pharmacy
Marmaduke Family Pharmacy. 17.2 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
Area
USDA classes ZIP code 63857 as micropolitan (micropolitan core).
Dialysis within 15 miles
Davita Hope Again Dialysis Center, Kennett, 0.9 miles away, straight line (CMS rating 1 of 5 stars)
Hospice
6 Medicare hospices tell CMS they serve ZIP code 63857.
Legacy Hospice, LLC, office in Kennett, 1.3 miles away, straight line (CMS family survey rating 5 of 5 stars)
Vna Hospice, office in Kennett, 2.6 miles away, straight line
Nearest geriatric medicine practice
Northeast Arkansas Clinic Charitable Foundation, Inc., Jonesboro. 40.5 miles away, straight line. 1 geriatric medicine doctor listed there.

Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.

Emergency and natural hazard risk

Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.

Flood zone
FEMA has a flood map for this community (effective June 4, 1980), but it is not in FEMA's digital flood map data, so the zone at this address could not be read. FEMA's Map Service Center has the map. (FEMA flood map)
FEMA National Risk Index
Overall: relatively high. By hazard: hurricane very low, inland flooding relatively moderate, wildfire very low, tornado relatively high, heat wave relatively high, earthquake very high. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)

A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.

What we checked

Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.

SourceData as ofWhat we found
U.S. Department of Labor wage and hour casesOct 15, 2026Nothing on record
OSHA workplace safety inspections since 2016Oct 15, 2026Nothing on record
FEMA flood mapSee above
USDA wildfire riskApr 15, 2026Not shown: FEMA rates wildfire risk here very low
FEMA National Risk IndexSee above
CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmaciesSee above
HUD Multifamily Properties - AssistedJul 6, 2026Nothing on record
State Veterans Homes (NASVH directory)Sep 20, 2026Nothing on record
CMS Hospice - General InformationAug 19, 2026Nothing on record
CMS Home Health Care AgenciesMay 27, 2026Nothing on record
The community’s own websiteSee above

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Frequently asked questions

Is Heritage Nursing Center a good nursing home?

CMS gives Heritage Nursing Center an overall rating of 5 out of 5 stars, including 3/5 for staffing and 5/5 for health inspections. These ratings come from the Centers for Medicare & Medicaid Services and are updated monthly.

How is Heritage Nursing Center staffed?

Heritage Nursing Center reports 3.61 total nurse hours per resident per day, compared with the Missouri average of 3.47.

Has Heritage Nursing Center had inspection problems?

Its most recent CMS inspection cited 4 deficiencies.

How many beds does Heritage Nursing Center have?

Heritage Nursing Center is certified for 72 beds.