Nursing home
Heartland Care and Rehabilitation Center
2525 Boutin Drive, Cape Girardeau, MO 63701 · Map
For profit - Individual · Part of Circle B Enterprises (29 facilities) · 102 certified beds
Heartland Care and Rehabilitation Center is a Medicare-certified nursing home in Cape Girardeau, Missouri. CMS rates it 4 out of 5 stars overall (2/5 for staffing, 5/5 for health inspections). Nurse staffing is 3.26 hours per resident per day, below the Missouri average of 3.47. Its most recent inspection on Nov 17, 2025 cited 2 deficiencies.
CMS quality ratings
Ratings from the Centers for Medicare & Medicaid Services (CMS), updated monthly. 5 stars is the highest quality.
How Heartland Care and Rehabilitation Center compares
This facility vs. the Missouri and national averages, from CMS data. For staffing, higher is generally better; for turnover and deficiencies, lower is better.
| Metric | This facility | Missouri avg | National avg | Compared with the state |
|---|---|---|---|---|
| Total nurse staffing (hrs/resident/day) | 3.26 | 3.47 | 3.89 | below avg |
| RN staffing (hrs/resident/day) | 0.41 | 0.46 | 0.68 | below avg |
| Aide staffing (hrs/resident/day) | 2.20 | 2.32 | 2.34 | below avg |
| Nursing staff turnover | 63.2% | 57.0% | 46.4% | above avg |
| Deficiencies cited, last inspection | 2.0 | 12.0 | 9.5 | below avg |
Staffing
Hours per resident per day as reported to CMS. Higher numbers indicate more direct care time.
Staff turnover
Lower turnover typically indicates better working conditions and continuity of care. National average for nursing staff is 46.4%.
Recent health inspection
CMS inspects nursing facilities regularly. Deficiencies are categorized by severity.
- Every deficiency from the November 17, 2025 inspection was corrected by December 30, 2025
What inspectors found at Heartland Care and Rehabilitation Center
Specific deficiencies cited in recent CMS health inspections, most recent first. Severity follows the CMS scope/severity scale. Source: CMS Care Compare.
- Potential for harm
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Nov 17, 2025 · Full report (PDF) - Potential for harm
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Rights Deficiencies · Nov 17, 2025 · Full report (PDF) - Potential for harm
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Pharmacy Service Deficiencies · Oct 25, 2024 · Full report (PDF) - Potential for harm
Ensure medication error rates are not 5 percent or greater.
Pharmacy Service Deficiencies · Oct 25, 2024 · Full report (PDF) - Potential for harm
Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care Deficiencies · Oct 25, 2024 · Full report (PDF)
Show all 11 deficiencies
- Potential for harm
Ensure services provided by the nursing facility meet professional standards of quality.
Resident Assessment and Care Planning Deficiencies · Oct 25, 2024 · Full report (PDF) - Minimal
Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home.
Resident Rights Deficiencies · Oct 25, 2024 · Full report (PDF) - Potential for harm
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Rights Deficiencies · Jun 8, 2023 - Potential for harm
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Environmental Deficiencies · Jun 8, 2023 - Potential for harm
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Resident Rights Deficiencies · Jun 8, 2023 - Minimal
Plan the resident's discharge to meet the resident's goals and needs.
Resident Assessment and Care Planning Deficiencies · Jun 8, 2023
Read the full inspection reports on Medicare.gov Each inspection there has a “Read the full report” link with the inspectors’ written findings.
About this facility
- Address
- 2525 Boutin Drive
Cape Girardeau, MO 63701 - CMS certification #
- 265503
- Ownership
- For profit - Individual
- Certified beds
- 102
- Avg residents/day
- 67.3
- Provider type
- Medicare and Medicaid
- First certified
- 1992-08-11
- Chain
- Circle B Enterprises (29 facilities)
- Setting
- Urban
Part of Circle B Enterprises
Circle B Enterprises operates 29 nursing facilities across the United States. View all Circle B Enterprises facilities →
Not SLA enrolled. This facility hasn’t enrolled in resident survey verification. Learn about enrollment →
Location and nearby
Explore the area around Heartland Care and Rehabilitation Center using Google Maps.
Other public records
- Emergency In FEMA's high-risk flood area (Zone AE)
Full public records, with dates and sources
Location and nearby care
- Nearest hospital with an emergency room
- Mercy Hospital Southeast, Cape Girardeau. 3.0 miles away, straight line. CMS overall hospital rating: 2 of 5 stars.
- Nearest Medicare nursing home
- Fountainbleau Lodge, Cape Girardeau. 1.1 miles away, straight line.
- Nearest home health agency office
- Grace Reliant Health Services, LLC, Cape Girardeau. 1.7 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- Walgreens. 3.1 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 63701 as metropolitan (metropolitan core).
- Dialysis within 15 miles
- Fmc - Cape Girardeau, Cape Girardeau, 2.8 miles away, straight line (CMS rating 3 of 5 stars)
Fmc - Southeast Missouri, Cape Girardeau, 3.1 miles away, straight line (CMS rating 2 of 5 stars)
Westbrook Dialysis, LLC, Cape Girardeau, 3.2 miles away, straight line (CMS rating 1 of 5 stars) - Hospice
- 11 Medicare hospices tell CMS they serve ZIP code 63701.
Crown Hospice, Inc, office in Cape Girardeau, 3.0 miles away, straight line (CMS family survey rating 4 of 5 stars)
Mercy Hospice, office in Cape Girardeau, 3.0 miles away, straight line (CMS family survey rating 4 of 5 stars)
Saint Francis Hospice, office in Cape Girardeau, 3.2 miles away, straight line (CMS family survey rating 5 of 5 stars) - Nearest geriatric medicine practice
- Sarah Lahud Cuadra, MD, Carbondale. 33.6 miles away, straight line. 1 geriatric medicine doctor listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard risk
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Flood zone
- Zone AE: 1% annual chance flood area (high risk); base flood elevation set. This is inside FEMA's Special Flood Hazard Area, where flood insurance is required for federally backed mortgages. (FEMA flood map)
- FEMA National Risk Index
- Overall: relatively high. By hazard: hurricane very low, inland flooding relatively high, wildfire very low, tornado relatively high, heat wave relatively high, earthquake relatively high. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
What we checked
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | Nothing on record |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | Nothing on record |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | Not shown: FEMA rates wildfire risk here very low |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
| The community’s own website | No plain statements of services found |
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Frequently asked questions
Is Heartland Care and Rehabilitation Center a good nursing home?
CMS gives Heartland Care and Rehabilitation Center an overall rating of 4 out of 5 stars, including 2/5 for staffing and 5/5 for health inspections. These ratings come from the Centers for Medicare & Medicaid Services and are updated monthly.
How is Heartland Care and Rehabilitation Center staffed?
Heartland Care and Rehabilitation Center reports 3.26 total nurse hours per resident per day, compared with the Missouri average of 3.47.
Has Heartland Care and Rehabilitation Center had inspection problems?
Its most recent CMS inspection cited 2 deficiencies.
How many beds does Heartland Care and Rehabilitation Center have?
Heartland Care and Rehabilitation Center is certified for 102 beds.